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OK...Your turn..."Honest" Solutions for Business Owners

Mickey Vandeverre
See you Inworld
Join date: 7 Dec 2006
Posts: 2,542
03-17-2009 16:15
From: Talarus Luan
Not initially, and since you were responding to me, it wasn't who or what I was talking about at all.

It's OK, just that we weren't harmonized on our understanding of each others' terms, is all. :)


OK - totally understood.....glad we got that cleared up.

As far as being on topic....I agree...don't think we left it....it all comes out in the wash...someone will pick something up......but for a second there, I thought we veered off into analyzing/critiquing my business decisions/choices/policies, rather than helping Honeybear or any other mall or store owner come up with solutions to get traffic and shoppers. Just a brief second. :)
Rene Erlanger
Scuderia Shapes & Skins G
Join date: 28 Sep 2006
Posts: 2,008
03-17-2009 16:31
From: Talarus Luan



Just to clear up this misconception.. LL didn't KNOW about "Ad Farms" and "doughnut land cutting", or even care, until a small, but growing, group of residents started talking and kept talking until they listened. It took months to get them to do something, and many more months before they did something that worked, even though it wasn't a complete solution to the problem.

Point is, LL didn't and wouldn't have asked for input if we hadn't pressed the issue for so long beforehand. Hence, I would avoid discounting what people say here on that basis alone.


This is were we differ....you assume that people on these forums forced LL's hand and had to listen to its customer base regarding Ad Farms & doughnout land cutting. To begin with i might have been in agreement....then i took a look at what has happened over the last year since M.Linden's arrival. (bear in mind i worked at the same Organic Inc company for 2 years as the current CEO and read enough of his emails to shape my own alternative opinion)

M.Linden was brought in to take SL to the next level, to give it credibility to the outside world...hence why he wants RL businesses (mid-size I would guess) and Educators in here......part of that process is to clean up the grid....many would call it sanitization. If you look at Mainland alone since he arrived....i would suggest that its all one big road map to achieve his goals for LL!

- Culling of Ad farms
- Policy against small parcel cutting, doughnut cutting, rotating signs
- Moles laying down more public roads
- Nice controlled areas like Bay City, Nauticulus, Blake Sea
- Now they zoning Adult content

- next up will be traffic Bots. LL will get around this by changing the empahasis
on how "Place Search" will list i.e change or delete About land "traffic" numbers.
That in itself will mean 95+% bots logging off...just leaving the ones for genuine purposes such "Models", Land Bots" and Group inviters left on the grid.

You might feel that we should take some credit for enforcing change.....I don't!
HoneyBear Lilliehook
Owner, The Mall at Cherry
Join date: 18 Jun 2007
Posts: 4,500
03-17-2009 17:06
From: Anya Ristow
I agree with Talarus that automated greeters are meaningless and maybe even a bit insulting, but they require no action. They go away automatically. Not nearly as annoying as popups.


Just so you know, it wasn't WHAT you said, it was how you said it. I can take constructive criticisms but perhaps that could have been IM'd or PM'd instead of criticizing me in public.
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Nina Stepford
was lied to by LL
Join date: 26 Mar 2007
Posts: 3,373
03-17-2009 17:10
phil linden? is this your alt?!?
From: Mickey Vandeverre
Yes....I realize that a ton of people grumble....and I chose not to cater to them....and to focus in the care-free, fun-loving shoppers....and those are the people in store group....and the ones who will join and stay next week, and the following week...

We....and I use the word "we"...because my store group members in general will call out a grumbler....as will I....if they grumble in group chat is it is frowned upon.....because we are there to have fun.

They can grumble to me privately...most of it is about Life in General...not about the store.....which I can do nothing about....because they are well, just basically a grumbler, and always will be. The only thing they would have to go out and grumble to the world about....is that I do not cater to grumbling....so I don't care.....they are welcome to spread that message.

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Desmond Shang
Guvnah of Caledon
Join date: 14 Mar 2005
Posts: 5,250
03-17-2009 17:21
From: Ciaran Laval
The bottom line is we both make sales, alas due to the way Second Life works neither of us know what brings people to our malls, unlike my website I have no way of checking what search terms bring people to my mall, it's something I'd love to have access to.


Whatcha do is put different ads with different search terms on different microparcels for the same shop. Then put a visitor counter there. Pretty soon you can see what keywords are working by changing things around and seeing who lands where.

Quoting Rene, forgive me I'm too lazy to quote the fancy way so back to thread style:

>>"M.Linden was brought in to take SL to the next level, to give it credibility to the outside world...hence why he wants RL businesses (mid-size I would guess) and Educators in here......part of that process is to clean up the grid....many would call it sanitization. If you look at Mainland alone since he arrived....i would suggest that its all one big road map to achieve his goals for LL!"

Personally I agree that the overall direction has to be toward the mainstream. To put it awfully: eventually 8mm film has to transition from porn to family home movies; it was the same with the VCR and the greater internet and so forth. Just kinda how tech goes.

Here's the issue, though. Las Vegas: City of Sin, noticed that it was 99% family arrivals and made the dangerous mistake of trying to market to families in the past. Bad. Marketing. Move. Of. The. Century! What they got was Las Vegas: Pointlessly Distant Desert Destination. After losing a lot of money they went back to marketing sin. Well, guess what ~ the families came back! Yeah, marketing is perverse like that.

I don't see anyone ever cleaning up the grid's image, save by populist groundswell. In other words, when so many people are working, going to school, whatever here that the word on the street is that the grid is *not* very vice related.
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Talarus Luan
Ancient Archaean Dragon
Join date: 18 Mar 2006
Posts: 4,831
03-17-2009 17:40
From: Rene Erlanger
This is were we differ....you assume that people on these forums forced LL's hand and had to listen to its customer base regarding Ad Farms & doughnout land cutting. To begin with i might have been in agreement....then i took a look at what has happened over the last year since M.Linden's arrival. (bear in mind i worked at the same Organic Inc company for 2 years as the current CEO and read enough of his emails to shape my own alternative opinion)


Feel free to differ all you want. :)

I was there for the last year and half with regards to the Adfarm/extortionist situation. I know what when down, how it went down, and why it went down.

M Linden had little to nothing to do with it, other than presenting a slide at a conference referencing it. The problem LONG predated his arrival, as did the efforts at working towards a solution. At best, he gave his blessing towards Jack continuing to deal with it.

From: someone
M.Linden was brought in to take SL to the next level, to give it credibility to the outside world...hence why he wants RL businesses (mid-size I would guess) and Educators in here......part of that process is to clean up the grid....many would call it sanitization. If you look at Mainland alone since he arrived....i would suggest that its all one big road map to achieve his goals for LL!


I am sure some people would like to think that, but the truth of the matter is that many of the "sanitization" efforts you attribute to him below were in planning before he even arrived. Yeah, he might have added his personal spin to them during their implementation, but he certainly wasn't their source.

I do, however, think he had plenty of involvement in the OpenSpace debacle.

From: someone
- Culling of Ad farms


Little to nothing to do with M; predated him by months (the problem and activities by residents to get LL to do something about it took years, PRIOR to his arrival).

From: someone
- Policy against small parcel cutting, doughnut cutting, rotating signs


Little to nothing to do with him; it is a follow-on policy to adfarming tasked of the Concierge staff by the same residents who brought the adfarm problem to their attention (via repeated and relentless pursuit).

From: someone
- Moles laying down more public roads


LDPW was planned and implemented months before M took over. He had nothing to do with its inception or activities.

From: someone
- Nice controlled areas like Bay City, Nauticulus, Blake Sea


Bay City was planned and built months before M took over. He had nothing to do with its inception or implementation, either. If he had anything to do with Nautilus or the Blake Sea, it was at a rubber-stamping level to continue what was already planned before he arrived. The Blake Sea deal might have had his thumbprints on it; I don't know anything about it from other "sources".

From: someone
- Now they zoning Adult content


Yeah, that would probably be about par for something he would be involved with. It smells of the same ham-fisted approach taken with the OpenSpace debacle.

From: someone
- next up will be traffic Bots. LL will get around this by changing the empahasis
on how "Place Search" will list i.e change or delete About land "traffic" numbers.
That in itself will mean 95+% bots logging off...just leaving the ones for genuine purposes such "Models", Land Bots" and Group inviters left on the grid.


The current expectation (from those who participate regularly at Jack Linden's Office Hour), is that they will implement a similar policy as with landcutting. That will be to outlaw bot farms in regions, and talk with bot runners directly to get them to comply. Bots and traffic gaming have long been a sore spot, and while M may have had some input into it, the gears of progress have ground slowly towards resolving this issue, like all LL initiatives.

From: someone
You might feel that we should take some credit for enforcing change.....I don't!


You might feel that we shouldn't, but I *KNOW* for a FACT we have. :)
Nina Stepford
was lied to by LL
Join date: 26 Mar 2007
Posts: 3,373
03-17-2009 17:47
yes, basically it was all talk and no action until m.linden came along.
_____________________
SLU - ban em then bash em!
~~GREATEST HITS~~
pro-life? gtfo! slu- banning opposing opinions one at a time
http://www.sluniverse.com/php/vb/zomgwtfbbqgtfololcats/15428-disingenuous.html
learn to shut up and nod in agreement... or be banned!
http://www.sluniverse.com/php/vb/off-topic/1239-americans-not-stupid.html
Talarus Luan
Ancient Archaean Dragon
Join date: 18 Mar 2006
Posts: 4,831
03-17-2009 17:51
Oh, just to add a clarification..

It wasn't just people on "these forums" that brought about change with respect to adfarming/extortion/landcutting, but people meeting with Lindens inworld, during office hours, town halls, IMs, emails, blogs, etc. Pretty much every possible communication avenue was explored. However, many of the same people in these forums also used those other avenues as well.
Nina Stepford
was lied to by LL
Join date: 26 Mar 2007
Posts: 3,373
03-17-2009 17:54
:rolleyes: yes, outlaw bots on the mainland while allowing them on estates, thus creating an even larger barrier for newer creators to overcome. widen the chasm for the smaller stores to cross.
thats the linden way.

maybe they should just do away with traffic altogether?
From: Talarus Luan

The current expectation (from those who participate regularly at Jack Linden's Office Hour), is that they will implement a similar policy as with landcutting. That will be to outlaw bot farms in regions, and talk with bot runners directly to get them to comply. Bots and traffic gaming have long been a sore spot, and while M may have had some input into it, the gears of progress have ground slowly towards resolving this issue, like all LL initiatives.
_____________________
SLU - ban em then bash em!
~~GREATEST HITS~~
pro-life? gtfo! slu- banning opposing opinions one at a time
http://www.sluniverse.com/php/vb/zomgwtfbbqgtfololcats/15428-disingenuous.html
learn to shut up and nod in agreement... or be banned!
http://www.sluniverse.com/php/vb/off-topic/1239-americans-not-stupid.html
Talarus Luan
Ancient Archaean Dragon
Join date: 18 Mar 2006
Posts: 4,831
03-17-2009 19:04
From: Nina Stepford
:rolleyes: yes, outlaw bots on the mainland while allowing them on estates, thus creating an even larger barrier for newer creators to overcome. widen the chasm for the smaller stores to cross.
thats the linden way.


That's basically what happens when people abuse the system. LL gets to come in and steamroll over the problem. I would rather people learn not to cheat, but eventually, like all communities and governments, people will overstep the bounds of "fair play", and the government comes by and takes their toys away or just breaks them.

Maybe they will make it surgical enough to just stop the abuse everywhere. Who knows? I would guess that this rule would extend to Private Estates as well, but who knows? Well, we all will, in a very short time. Jack was due to blog on it "middle of this week".

From: someone
maybe they should just do away with traffic altogether?


That was our suggestion, since it is a meaningless statistic at this point.
Rene Erlanger
Scuderia Shapes & Skins G
Join date: 28 Sep 2006
Posts: 2,008
03-17-2009 19:45
From: Nina Stepford
yes, basically it was all talk and no action until m.linden came along.


Thats what i believe too.

Look how long ad farming and other problems have been around....sure they talk....but things only got done when M.Linden arrived here and with urgency!
Marcel Flatley
Sampireun Design
Join date: 29 Jul 2007
Posts: 2,032
03-18-2009 02:21
Back on topic:
In general I seldom rent in malls. In the past I did give it a few shots and never had much success. Still, I do have 3 rentals going at the moment:

#1 is in a very high traffic location, the only rental up to now that makes its rent by sales. Plus it it great for my branding as it is a very popular sim.
#2 is at a club that is furnished with my stuff. So if people like the stuff, they can check my rental shop and take a landmark there to my main store. No clue yet if it works.
#3 was offered free of rent for the first month, so I thought to give it a shot :)

Important things to me:
- an overall open and nice looking built.
- no blue pop-ups, but clickable landmark and notecard givers.
- high traffic, meaning as many events as possible.
- free tryout period if possible.
- Absolutely no bots/camping/BIABS
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Sling Trebuchet
Deleted User
Join date: 20 Jan 2007
Posts: 4,548
03-18-2009 03:54
On the main "Honest" Solutions and Mall topic:

A good thing about the eclectic mix that can be found in malls is that it can put something in front of us that we would not have been searching for.
For me, that would be something innovative or quirky - as opposed to yet another item of fashion.

I can see that for a newbie, a mall could be very useful as it puts a variety in front of them in the one place.
When I joined just over two years ago, Yadni's Yunkyard was the classic destination for new people.

Although my shopping outings are very specific and structured theses days, I can understand that many might like to have the mall environment.
It could be that the views expressed here are not representative of the SL shoppers and cultures from all over the planet.



Leading into the 'representative' thing:

I know for a fact that at least one well-known Linden does not read even the Linden sections unless they are directly involved in the particular topic. I'd guess that very few few if any Lindens are reading this or any other RA threads.

However, RA threads do have an effect on the Lindens. It's an indirect one but a strong one.
The people posting here are representative of the kind of people who makes noises.
Cyn Linden used the (awful) "thought leaders" emerging thing in the Blog posting that kicked of the Adult Continent debates. "Though voices" would be a less pretentious way of putting it.

Discussions here have a good chance of being refined, improved upon and summarised in Linden fora. People have an opportunity here to spend some time reflecting on what others are saying.

For example, the Office Hours that I've attended over time have tended to shamble along. One needs to have developed some good sound bites in order to wake things up.
The Forums are a sandbox. They are not the store.
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Ralektra Breda
Template Painter
Join date: 7 Apr 2008
Posts: 1,875
03-18-2009 05:20
From: Anya Ristow
I bought a dress in your store as a result of checking the place out because of this thread. So, the free advertising aspect of it is working.


/me thanks you
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HoneyBear Lilliehook
Owner, The Mall at Cherry
Join date: 18 Jun 2007
Posts: 4,500
03-18-2009 05:50
If anyone feels up to a field trip today, I *think* I got the pop up stopped at the mall, but couldn't test it.

So, if someone is inworld and has never been to the mall, I'd appreciate you using the TP in my classified ad and landing there to see if you get a blue popup. You *will* get a little bit of chat spam, greeting you. Please let me know!
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Phil Deakins
Prim Savers = low prims
Join date: 17 Jan 2007
Posts: 9,537
03-18-2009 05:55
I'm not allowed to post in this thread so I can't tell you that I took an alt over and received the chat message, but no blue popup. Sorry, Babybear, I'd like to report that, but I'm not allowed to :(
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HoneyBear Lilliehook
Owner, The Mall at Cherry
Join date: 18 Jun 2007
Posts: 4,500
03-18-2009 05:57
From: Phil Deakins
I'm not allowed to post in this thread so I can't tell you that I took an alt over and received the chat message, but no blue popup. Sorry, Babybear, I'd like to report that, but I'm not allowed to :(


LOL Phil...thank you :)

But having been there in the past 24 hours, I'm not sure you would have anyway ;)
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Phil Deakins
Prim Savers = low prims
Join date: 17 Jan 2007
Posts: 9,537
03-18-2009 06:02
My alt has never been there before - Wicked Leigh.
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HoneyBear Lilliehook
Owner, The Mall at Cherry
Join date: 18 Jun 2007
Posts: 4,500
03-18-2009 06:04
From: Phil Deakins
My alt has never been there before - Wicked Leigh.


Ah...excellent then! LM giver set out, blue popup removed...one less thing for people to gripe about :)
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The Mall at Cherry Park - new vendors, new look!
Ralektra Breda
Template Painter
Join date: 7 Apr 2008
Posts: 1,875
03-18-2009 08:30
From: Phil Deakins
My alt has never been there before - Wicked Leigh.


grins wickedly
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Sensua Leigh
Registered User
Join date: 16 Jun 2008
Posts: 1
03-18-2009 08:42
/me waves coyly at her near relation, never having been one to worry about virtual incest
Love Hastings
#66666
Join date: 21 Aug 2007
Posts: 4,094
03-18-2009 08:45
I visited HoneyBear's mall yesterday, and it is very nice. Low key, calm, almost a serene place.
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HoneyBear Lilliehook
Owner, The Mall at Cherry
Join date: 18 Jun 2007
Posts: 4,500
03-18-2009 09:24
From: Love Hastings
I visited HoneyBear's mall yesterday, and it is very nice. Low key, calm, almost a serene place.


Thanks, Love. Seriously, with a stressful full-time job and two hours of drive-time each day, I like "calm and serene" in my SL :)
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The Mall at Cherry Park - new vendors, new look!
Phil Deakins
Prim Savers = low prims
Join date: 17 Jan 2007
Posts: 9,537
03-18-2009 09:44
From: Ralektra Breda
grins wickedly
hehe. That was the reason for the name, but I like my 4times Nitely and 3toed Frog better.
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HoneyBear Lilliehook
Owner, The Mall at Cherry
Join date: 18 Jun 2007
Posts: 4,500
03-18-2009 09:48
From: Phil Deakins
hehe. That was why the reason for the name, but I like my 4times Nitely and 3toed Frog better.


I was in your store once before I met you Phil. When I saw 4times Nitely (my husband's name is Nitely too), I laughed and commented to him "yeah, there's some wishful thinking!" ;)
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Virtual Freebies now has its own domain!
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The Mall at Cherry Park - new vendors, new look!
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