Okay, what do we do about "trash prims"?

I have the same problem, a prim sticking into my store, I covered it best I could to try to blend it into the wall textures. The thing is though I should not have to do that.

The item's center is on a plot next to my store, and has been there for over 6 months (easy) I sent in a few reports to have it removed or moved, (after requesting land owner and prim owner to do something about it) even offered to buy the land from the land owner.


prim still there and I am about to send yet another ar (might just open a ticket on it this time)

frustrating, I pay for the tier to use my little piece of SL, have been using this particular spot nearly a year (so not interested in relocating), and still have to deal with this crap

How many AR i sent in? and they did nothing! Just like bug reports they just read what they like.

Agreed, Usagi. However, I'd still say the main problem is that LL lacks the manpower to cover the amount of reports. This ~could~ be helped by a good managment plan, but the "Tao of Linden" precludes setting responsibilities in stone from what I understand of it.

If just the small % that read the forums are having such a number of issues being ignored, what does that say about the Community as a whole? How many needed "maintenence" issues are simply being ignored?

Now, we all bash LL from time to time *raises hand and admits being guilty of that*, but if we, all of use here and the friends we have in SL that don't read the forums but talk to us, can come up with a solution/plan to help LL do things like this eaiser, perhaps we can get LL to listen to the suggestion(s).

I'm for forming a "SL Land Maintence" group. A closed group who's purpose is to investigate reports of invading prims, "trash prims", spamming scripted prims, trees swaying over boarders, and the general all around "little things" that come up with land owners. To do the "legwork" for LL so they can cross off the ones that can't be, or shouldn't be done. Possibly including the responsibility of IM the Reporter as to WHY things can not be done as they requested.

The group would be by invite only. At first, a Linden would ahve to review and monitor the group. After some time, delegates could be assigned to the Officer role and those Officers could take over the invites of new members. Linden monitoring could slow drop to only random times, or upon request from LL managment or Residents who feel there is a problem.

As this is an Investigation ONLY group, it would be possible for Residents to do this work. LL would stil have the final say in all matters, but use the group as a "filter". While the group would make recommendations on actions, I would suggest that the group members, in no way take action in-world other than investigate and report.

What this would accomplish is lowering the time spent per report/request per Linden. Obviously, the Linden involved will still have to asses the situation themselves, but with recommendations and data collected by the group members, they would have a much clearer picture of what needed to be looked at and done.

Example: Reported prim encrotching over parcel boundries - Group member goes to investigate. Notes prim location and size and reports that edge of prim is indead over the parcel line. At this point, a polite IM to the object owner may accomplish more since the group is LL backed. If not (or if LL deems IMs of that nature would cause more problems than good), the report is sent to Linden Land Review with the recommendation to return said object and a short blub as to why. A Linden could then see the report, TP directly to the site, see within seconds that the prim is as reported and return the prim, copy/paste the reason for return in an IM to the prim owner, and be on their way to the next bit of buisness.

Obviously, the more complex the issue, the more time could be saved, and the group would not stop Lindens from directly doing as they are, just add a new tool for them to utilize. ie The Residents.

Any other ideas?

~Jessy

I just hope they pay more attention. But man power should atleast be more then what we have now! AR just dont do it anymore. and should be do away with.

Please also make them phantom (and, of course, unscripted).

As for invisiprims, yes, they affect the rendering of everything behind them, at least for a considerable distance (probably infinite, given how I understand the underlying OpenGL to work). But the effect is not as predictable as one might expect (try an invisi-MEGA-prim sometime: it's doing *something* but whatever it is, it isn't intuitive to me, anyway).

Well, LL is moving that way. Doing away with ARs that is. From what I understand, LL wants to use the Support Tickets more.

The only problem I see is that LL doesn't tell people about the website and how to use the Support system nearly enough. AND that a lot of things need to be ARed from in-world to provide all the information needed to act.

By making a group to handle Land Maintenence issues, this would also reduce teh amount of ARs. If people can have a place to go to JUST do land issues, those issues won't clog the AR system and allow faster responses to true AR issues that need attended in a more timely fashion.

Putting everying in one system just creates chaos (for example look at the new Communicate UI that combines all the UI's that really need to be seperate). LL has always said they have trouble "scaling". Well part of that is the need to diversify and subdevide departments as they grow.

Problem: ARs are now too large an issue to be easily scaled.
Solution: Seperate ARs into catagories (already done) and provide seperate means to report thos different AR issues with systems catored to the needs.

Example: Land issues with prims rarely need pictures or much data from in-wrold. Usually only sim name and co-ord of the prim. This AR type can easily be handled by a system like the Support Tickets.

Example: Active "Griefing" issues need to be able to be reported from pie menus from items and avatars, as well as screenshots and chat logs. This nessecitates them being filled out from in-world. More than likely using the current AR system. These are also time-critical. The faster LL can react to such issues, the better for Residents and for LL's PR. Active "griefing" (griefing that is currently happening) needs it's own system as it is a whole different catagory of AR.

Example: Passive "Griefing" issues, such as inflamatory Profiles, offensive builds/textures, need to be handled in-world for the evidence, but are not time critical. Handling them as soon as time permits is advisable for a PR view, as well as making the Resident experiance better, but LL really can handle these one at a time, going down the list.

The same could be done for Bug Reports. There are some bugs that NEED to be reported from in-world to provide reproduction through screenshots and such. Others might not. Some are critical and others are not.

And before anyone says JIRA, that ~might~ work if the techs that created it would let someone who is not tech-savy have input on how it works from a user point of view. User-Friendly JIRA is not.

~Jessy

yes and so will Jira come some time soon..........Not sure..... scaling has not worked inthe past. AR have been nothing but a mess and a waste of time. I not sure how JIRA handle the same abuse.......

A prim that encroaches your property is against TOS.
File an AR on the object.

Bark that to the land mangers of llabs. matter not. Because for 6 months i can`t ge them to move their assets worth anything thro AR.