Second Life Forums Archive - New install does not work!!!

Pixie Plasma

Registered User

Join date: 30 Jan 2006

Posts: 12

10-25-2006 13:32

Has anybody been able to install the new client released today? Mine creashes before the splash screen. Using a dual G5 Power Mac non-Intel chips.

Ang Feng

Registered User

Join date: 3 Aug 2006

Posts: 8

10-25-2006 13:43

same here and no news from lindens as to why its happening or any acknowledge that they know about it or working on solving it.

Loydin Tripp

It may be virtual but...

Join date: 28 Apr 2006

Posts: 150

10-25-2006 13:50

Same here...

Runs on my Dual 1 GHz G4 but crashes instantly on my quad 2.5 GHz G5.

Last version ran fine.

Added later...

Sorry forgot to mention, running OS X 10.4.8

And video card, geForce 6600 with 256 VRAM

_____________________

Loydin Tripp -in Lingua Franca

"No man is an island",
but I bought one anyway...

Ordinal Malaprop

really very ordinary

Join date: 9 Sep 2005

Posts: 4,607

10-25-2006 14:01

Works for me, 20" Intel iMac, 2.16 GHz Core Duo 2.

edit: and OS X 10.4.8

_____________________

http://ordinalmalaprop.com/forum/ - visit Ordinal's Scripting Colloquium for scripting discussion with actual working BBCode!

http://ordinalmalaprop.com/engine/ - An Engine Fit For My Proceeding, my Aethernet Journal

http://www.flickr.com/groups/slgriefbuild/ - Second Life Griefbuild Digest, pictures of horrible ad griefing and land spam, and the naming of names

Ang Feng

Registered User

Join date: 3 Aug 2006

Posts: 8

10-25-2006 14:03

Think we should keep running the game and flood them with crash reports till they fix it since their not stating anything on their blog or here on the boards

Nyte Caligari

Registered User

Join date: 6 May 2005

Posts: 238

10-25-2006 14:22

Have you guys tried making sure you installed SL in the applications folder? That's what it said to do on the linden blog. It didn't work for me though. Still crashing upon startup.

Here's my computer's stats:

MacBook Pro
Mac OSX 10.4.8
2 GHz Intel Core Duo
2 GB RAM
ATI Radeon X1600 (256 mb vram)

_____________________

-----------------------
Nyte'N'Day

Ang Feng

Registered User

Join date: 3 Aug 2006

Posts: 8

10-25-2006 14:25

thats where I have it installed too, now I wonder why Linden Labs hasn't made a comment about this? do they think there isn't a problem or what?

Eugen Slichter

Registered User

Join date: 20 Jun 2006

Posts: 4

10-25-2006 14:27

crashes my 10.3.9 G4 powerbook too

Roslin Petion

Fleur Skins

Join date: 11 Dec 2005

Posts: 95

Finger in the Dam

10-25-2006 14:33

I can't get the client to install, never mind run. Here I was SO excited that I could finally make some skins since 'save as' was supposed to be fixed and now I can't even instlall the game. I have a 1 year old iMac which has never had installation problems and considering that I have only512 ram, performance has been pretty good too. I tried to install about 3 times so far, the first two times it was running so slow that I thought something had to be wrong. On the last install, it finally finished after a bout a half hour, but failed to mount. Normally, it takes a max of 5 minutes for it to install.

Nyte Caligari

Registered User

Join date: 6 May 2005

Posts: 238

10-25-2006 14:43

I just tried repairing disk permissions. That didn't work. I also tried the fsck -f thinger, when you reboot and hold down apple S. No go.

_____________________

-----------------------
Nyte'N'Day

Michael Sohmers

Registered User

Join date: 27 Sep 2006

Posts: 10

same here

10-25-2006 14:54

SL won't run on my quad 2.5 GHz G5 (running OS 10.4.7 and with the graphics card Quadro FX 4500). tried everything, please let me know if someone gets an answer to this.

Island Granville

Registered User

Join date: 25 Mar 2006

Posts: 86

10-25-2006 14:58

No problem so far with intel imac 17"

Blaze Montale

Registered User

Join date: 9 Nov 2005

Posts: 17

10-25-2006 15:05

From: Island Granville

No problem so far with intel imac 17"

No problem with YOURS. Mine doesn't work at all.

(Running a 2.16 GHz Intel Core Duo 17" Powerbook, with OS 10.4.

Ariella Languish

Registered User

Join date: 27 Oct 2005

Posts: 190

not sure

10-25-2006 15:05

I have a Imac g5 1.8 GHZ and the update is downloading incredibly slow for me. I'm not even sure it will work! The bar is barely moving..

Loydin Tripp

It may be virtual but...

Join date: 28 Apr 2006

Posts: 150

10-25-2006 15:08

I just went back and edited my post, adding the version OS X I am running I suggest others do the same...

The variety of processors working and not working seems to rule out hardware.

It might be a good idea to list the video card too.

_____________________

Loydin Tripp -in Lingua Franca

"No man is an island",
but I bought one anyway...

Michael Sohmers

Registered User

Join date: 27 Sep 2006

Posts: 10

10-25-2006 15:10

i had the same thing, very slow download when i chose to update after logging in with the old SL client. i quit the updater download and went to the website to download the new version. it downloaded much faster but for no point. now i can't even get sign on because it keeps crashing. could it be a problem that i quit the updater download and just downloaded from the SL website, or should it make a difference?

Eugen Slichter

Registered User

Join date: 20 Jun 2006

Posts: 4

10-25-2006 16:17

can anyone make sense of the crash logs in console?

Mathieu Basiat

Wavemaster

Join date: 24 Apr 2006

Posts: 57

10-25-2006 16:27

running great on 15" MacBook Pro 2Ghz

has anyone tried to delete their preference files? that might help

Francesca Alva

Registered Trademark

Join date: 17 Jul 2006

Posts: 507

10-25-2006 16:41

The update downloaded without a hitch or glitch, Apart from increased packet loss and an occasional failed teleport (problems that do not seem to be confined to Mac-ers), everything's going well. I've even raised my draw dstance to 70 without a problem (ironic Woohoo).

SL is in my Applications folder - where it's always been. As for running it from a .dmg file - why would anyone?

iMac G5, 1.6GHz (Power PC)
512 Mb RAM
OSX 10.4.8
GeForce FX 5200 64Mb VRAM

River Essex

Registered User

Join date: 26 Aug 2006

Posts: 1

10-25-2006 16:42

Crashing on my MacBook too. Grrr...

Blaze Montale

Registered User

Join date: 9 Nov 2005

Posts: 17

10-25-2006 16:52

From: Mathieu Basiat

has anyone tried to delete their preference files? that might help

Yup. But it didn't help.

I did talk to someone in SL support though. They admit that the problem is not coming from trying to run from a .dmg (Like anyone would), but can't offer any solutions yet.

They did request I send a support request, (http://secondlife.com/community/support.php) detailing the problem, so that they can get more info on what exactly is happening. Perhaps the rest of you could do so as well.

Not exactly good news, but at least they're aware of us.

Eugen Slichter

Registered User

Join date: 20 Jun 2006

Posts: 4

10-25-2006 17:14

strange how it affects G4, G5 and new intel macs - but only some of us. suppose i'd better do some RL stuff then..

Joshua Linden

Linden Lab Employee

Join date: 5 Jul 2006

Posts: 60

10-25-2006 17:34

If there's anyone who's running into this issue, and will be online on 2006-10-25 from 5:30pm (i.e. now) to 6:30pm Pacific/SLT and is willing to download a custom viewer to help us diagnose this problem, please contact me at [email]josh@lindenlab.com[/email].

(And for the record, I am one of those imaginary people that normally ran preview builds out of the DMG, so I was hitting a crash on startup due to that.)

Earl Dinkin

Registered User

Join date: 19 Apr 2006

Posts: 7

the mac client is working for me now

10-25-2006 17:36

The mac client is working for me now. I switched to millions of colors. I normaly keep my three montiors at thousands of colors, but I thought it could be the color depth, since half of every mac client out there seem to crash on load. (1.8 dual g5 powerpc, maxos10.3.9, ati X800 XT & ati 9200 mac edition)

Eugen Slichter

Registered User

Join date: 20 Jun 2006

Posts: 4

10-25-2006 17:50

From: Earl Dinkin

The mac client is working for me now. I switched to millions of colors.

that's it.. works for me too now - nice thinking.

New install does not work!!!
Pixie Plasma Registered User Join date: 30 Jan 2006 Posts: 12	10-25-2006 13:32 Has anybody been able to install the new client released today? Mine creashes before the splash screen. Using a dual G5 Power Mac non-Intel chips.
Ang Feng Registered User Join date: 3 Aug 2006 Posts: 8	10-25-2006 13:43 same here and no news from lindens as to why its happening or any acknowledge that they know about it or working on solving it.
Loydin Tripp It may be virtual but... Join date: 28 Apr 2006 Posts: 150	10-25-2006 13:50 Same here... Runs on my Dual 1 GHz G4 but crashes instantly on my quad 2.5 GHz G5. Last version ran fine. Added later... Sorry forgot to mention, running OS X 10.4.8 And video card, geForce 6600 with 256 VRAM _____________________ Loydin Tripp -in Lingua Franca "No man is an island", but I bought one anyway...
Ordinal Malaprop really very ordinary Join date: 9 Sep 2005 Posts: 4,607	10-25-2006 14:01 Works for me, 20" Intel iMac, 2.16 GHz Core Duo 2. edit: and OS X 10.4.8 _____________________ http://ordinalmalaprop.com/forum/ - visit Ordinal's Scripting Colloquium for scripting discussion with actual working BBCode! http://ordinalmalaprop.com/engine/ - An Engine Fit For My Proceeding, my Aethernet Journal http://www.flickr.com/groups/slgriefbuild/ - Second Life Griefbuild Digest, pictures of horrible ad griefing and land spam, and the naming of names
Ang Feng Registered User Join date: 3 Aug 2006 Posts: 8	10-25-2006 14:03 Think we should keep running the game and flood them with crash reports till they fix it since their not stating anything on their blog or here on the boards
Nyte Caligari Registered User Join date: 6 May 2005 Posts: 238	10-25-2006 14:22 Have you guys tried making sure you installed SL in the applications folder? That's what it said to do on the linden blog. It didn't work for me though. Still crashing upon startup. Here's my computer's stats: MacBook Pro Mac OSX 10.4.8 2 GHz Intel Core Duo 2 GB RAM ATI Radeon X1600 (256 mb vram) _____________________ ----------------------- Nyte'N'Day
Ang Feng Registered User Join date: 3 Aug 2006 Posts: 8	10-25-2006 14:25 thats where I have it installed too, now I wonder why Linden Labs hasn't made a comment about this? do they think there isn't a problem or what?
Eugen Slichter Registered User Join date: 20 Jun 2006 Posts: 4	10-25-2006 14:27 crashes my 10.3.9 G4 powerbook too
Roslin Petion Fleur Skins Join date: 11 Dec 2005 Posts: 95	Finger in the Dam 10-25-2006 14:33 I can't get the client to install, never mind run. Here I was SO excited that I could finally make some skins since 'save as' was supposed to be fixed and now I can't even instlall the game. I have a 1 year old iMac which has never had installation problems and considering that I have only512 ram, performance has been pretty good too. I tried to install about 3 times so far, the first two times it was running so slow that I thought something had to be wrong. On the last install, it finally finished after a bout a half hour, but failed to mount. Normally, it takes a max of 5 minutes for it to install.
Nyte Caligari Registered User Join date: 6 May 2005 Posts: 238	10-25-2006 14:43 I just tried repairing disk permissions. That didn't work. I also tried the fsck -f thinger, when you reboot and hold down apple S. No go. _____________________ ----------------------- Nyte'N'Day
Michael Sohmers Registered User Join date: 27 Sep 2006 Posts: 10	same here 10-25-2006 14:54 SL won't run on my quad 2.5 GHz G5 (running OS 10.4.7 and with the graphics card Quadro FX 4500). tried everything, please let me know if someone gets an answer to this.
Island Granville Registered User Join date: 25 Mar 2006 Posts: 86	10-25-2006 14:58 No problem so far with intel imac 17"
Blaze Montale Registered User Join date: 9 Nov 2005 Posts: 17	10-25-2006 15:05 From: Island Granville No problem so far with intel imac 17" No problem with YOURS. Mine doesn't work at all. (Running a 2.16 GHz Intel Core Duo 17" Powerbook, with OS 10.4.
Ariella Languish Registered User Join date: 27 Oct 2005 Posts: 190	not sure 10-25-2006 15:05 I have a Imac g5 1.8 GHZ and the update is downloading incredibly slow for me. I'm not even sure it will work! The bar is barely moving..
Loydin Tripp It may be virtual but... Join date: 28 Apr 2006 Posts: 150	10-25-2006 15:08 I just went back and edited my post, adding the version OS X I am running I suggest others do the same... The variety of processors working and not working seems to rule out hardware. It might be a good idea to list the video card too. _____________________ Loydin Tripp -in Lingua Franca "No man is an island", but I bought one anyway...
Michael Sohmers Registered User Join date: 27 Sep 2006 Posts: 10	10-25-2006 15:10 i had the same thing, very slow download when i chose to update after logging in with the old SL client. i quit the updater download and went to the website to download the new version. it downloaded much faster but for no point. now i can't even get sign on because it keeps crashing. could it be a problem that i quit the updater download and just downloaded from the SL website, or should it make a difference?
Eugen Slichter Registered User Join date: 20 Jun 2006 Posts: 4	10-25-2006 16:17 can anyone make sense of the crash logs in console?
Mathieu Basiat Wavemaster Join date: 24 Apr 2006 Posts: 57	10-25-2006 16:27 running great on 15" MacBook Pro 2Ghz has anyone tried to delete their preference files? that might help
Francesca Alva Registered Trademark Join date: 17 Jul 2006 Posts: 507	10-25-2006 16:41 The update downloaded without a hitch or glitch, Apart from increased packet loss and an occasional failed teleport (problems that do not seem to be confined to Mac-ers), everything's going well. I've even raised my draw dstance to 70 without a problem (ironic Woohoo). SL is in my Applications folder - where it's always been. As for running it from a .dmg file - why would anyone? iMac G5, 1.6GHz (Power PC) 512 Mb RAM OSX 10.4.8 GeForce FX 5200 64Mb VRAM
River Essex Registered User Join date: 26 Aug 2006 Posts: 1	10-25-2006 16:42 Crashing on my MacBook too. Grrr...
Blaze Montale Registered User Join date: 9 Nov 2005 Posts: 17	10-25-2006 16:52 From: Mathieu Basiat has anyone tried to delete their preference files? that might help Yup. But it didn't help. I did talk to someone in SL support though. They admit that the problem is not coming from trying to run from a .dmg (Like anyone would), but can't offer any solutions yet. They did request I send a support request, (http://secondlife.com/community/support.php) detailing the problem, so that they can get more info on what exactly is happening. Perhaps the rest of you could do so as well. Not exactly good news, but at least they're aware of us.
Eugen Slichter Registered User Join date: 20 Jun 2006 Posts: 4	10-25-2006 17:14 strange how it affects G4, G5 and new intel macs - but only some of us. suppose i'd better do some RL stuff then..
Joshua Linden Linden Lab Employee Join date: 5 Jul 2006 Posts: 60	10-25-2006 17:34 If there's anyone who's running into this issue, and will be online on 2006-10-25 from 5:30pm (i.e. now) to 6:30pm Pacific/SLT and is willing to download a custom viewer to help us diagnose this problem, please contact me at [email]josh@lindenlab.com[/email]. (And for the record, I am one of those imaginary people that normally ran preview builds out of the DMG, so I was hitting a crash on startup due to that.)
Earl Dinkin Registered User Join date: 19 Apr 2006 Posts: 7	the mac client is working for me now 10-25-2006 17:36 The mac client is working for me now. I switched to millions of colors. I normaly keep my three montiors at thousands of colors, but I thought it could be the color depth, since half of every mac client out there seem to crash on load. (1.8 dual g5 powerpc, maxos10.3.9, ati X800 XT & ati 9200 mac edition)
Eugen Slichter Registered User Join date: 20 Jun 2006 Posts: 4	10-25-2006 17:50 From: Earl Dinkin The mac client is working for me now. I switched to millions of colors. that's it.. works for me too now - nice thinking.

Welcome to the Second Life Forums Archive

New install does not work!!!