freezing macbook pro

new sl client (1.14) freezed my mac twice within several days. no kernel panics, but frozen system, where nothing works except my mouse. funny thing is that i can still hear the sl audio stream, because network works...then i have to force a reboot...weird. anyone can help???

I have the same problem I had to revert to the past version of SL to make it work.

The same keeps happening to me: except that its a TOTAL system crash requiring me to restart the m/c.
You said you've reinstalled the previous client. How do I do that please/
Christi

can't say anything yet. good to know that i'm not allone, so it's very likely that my/our problem is sl and not hardware related. please look into your system console and there into system.log. now search for tramps and look if you find a line that looks like: "hi mem tramps at 0xffe00000" (without the quotes). thats the only weird console entry i can find. anyway, this seems to be written to into console on every reboot, so i don't know it its sl related.
you can try the following thing as well...delete your sl-cache files, but not by selecting delete in sl, but going to: users/"your user name"/library/application support/second life.
delete the whole folder "second life". reinstall sl and restart. i guess that it might be cache related as well. if its a big bug in 1.14.0.0 we can only hope for an update...please report back...thanks.

to reinstall the previous version, just download it: http://s3.amazonaws.com/download-secondlife-com/SecondLife_1_13_3_2.dmg
now mount the image and copy sl into your application folder. done.

Well, I followd your advice to delete the cahce files from User/user name/library/app support/seconbd life... but didnt dare detelete the whole folder. there was stuff in there going back 18 months! Just the cache folder. Hope that's right.
Christi

Well, it crashed even faster; about as soon as everything had rezzed into place.
I'd trashing the new client and reinstalling the old one the lin to which you kindly provided me.
Christi

Just as it says in the title above.
All's well until they make 1.13.x compulsory... and forget to fix the Mac bug..
Byee!

a new client has just been released. please try that one and report back...thanks...

Again Frozeen or Kernel Panic -.-"...... with 1.14.0(1)

its working most of the time on my Macbook Pro, for many hours... but once i did have a total system freeze which was uncommon... had to restart the whole computer. I had tons of things running, and i was just clicking back over to the SL window from Safari, and I had the beachball spinning a few minutes then .... locked... nothing on the system would work except moving the mouse around... couldnt even get the CMD+Option+Esc to bring up Force Quit window..... was odd, but 95% of the time its been running fine.

i know. 1.14.0.1 has the same issue...just sent another bug report. please do the same. I reverted back to first look version 1_13_4_59748. Again, today - frozen. Now I'm back to first look 1_13_4_59558. I'll report back if there are any problems with it. By the way. First look 1_13_4_59558 works as fast as 1.14.0.0 or 1.14.0.1.

Thanks for the reply...

I have been having the same issue since Friday's optional update. MacBook Pro, 2 gbyte RAM, )S X 10.4.9

yes, it's bad...Please send a bug report to Linden and maybe do what I recommended in my last post. If you can't find this first look version any longer...contact me inworld and we will find a solution...

check this ...... top Console command when SL 1.14.0.1 hangup

245 Second Lif 90.7% 2:56.36 904 164 1502 236M+ 181M+ 313M+ 874M-



mmmmmm OMG Exe TH 904 on Intel Duo core O___o ..... it's possibile ???

I haven't a clue what you mean about a console command I'm afraid Angela.

Well, the new upgrade is no better, so I'm going back to client 1.13.3.2.
I had Linden help advice to turn off avatar nesh in advanced graphics if I wanted to use 1.14.x, which is stupid; I couldnt see anyone avatar at all, just their name labels.
I looked for new graphics drivers as advised: but ATI dont list any for the Radeon X1600 installed in my MacBook Pro, so I assume its the most recent.
Lets all keep complaining to Linden or they'll make their next upgrade compulsory and then where will we all be? Locked out.
Christi

I'd like to add that I have no problems at all with the 1.14.x client on my mac book pro 17" (with the latest updates). No crashes, and no system freezes. It works better (and faster) than the 1.13.x client for me....

--
CPU: Dual i386 (Unknown) (2160 Mhz)
Memory: 2049 MB
OS Version: Darwin 8.9.1 Darwin Kernel Version 8.9.1: Thu Feb 22 20:55:00 PST 2007; root:xnu-792.18.15~1/RELEASE_I386 i386
Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: ATI Radeon X1600 OpenGL Engine
OpenGL Version: 2.0 ATI-1.4.52
LLMozLib Version: 1.1.0 (Mozilla GRE:1.8.0.10_0000000000)

My wife and I have virtually identical machines, her's freezes regularly, mine has yet to do so (finger's crossed). Macbook Pros, 2G in my machine, 1G in hers. I'm going to try reverting her and see if that eliminates the problem for her. The 1.14 client is better on my machine, at least so far.

I'll note that her machine is 256M of video memory and mine has only 128M.

Well, it doesn't seem to be related to video memory size...I know a friend, who has a macbook pro with 128 megabyte graphics card and it freezed as well. I talked to a guy, who owns a 17 inch Core 2 Dou macbook pro and it never freezed so far. So it might be a problem of the first generation core duos only? Please report back...

Preliminary results are that changing her video memory setting to 128 has stopped the system freeze/forced reboot, although SL is still crashier than usual. This is preliminary - any confirmation or refutations?

I have one of the first-gen MBPs, "machine model" in system profiler is listed as "MacBookPro1,1" My wife's is several months newer, though I don't know if it's first-gen or not.

I had the system freeze when selecting 128 MB in SL - settings as well... Guess it might not be a workaround...

Here is my summary of this issue (I hope the Lindens read this forum, but I will post this to them as well). Please add your comments or notes.

SL freezes system

Only seems to affect MacBook Pro, OS 10.4.8 or 9, running SL 11.4.0 or 11.4.1

Symptoms
1. complete freeze of system, except mouse movement. Cmd Option Esc won't allow quit process.
2. can't log in (freeze at SL screen)
3. other crashes more typical of memory issues

Notes:
memory and video memory do not seem to be an issue
11.4.1 adds a new method of organising the cache in Library/Application Support


Conclusion- a video card issue seems the most likely as this happened with some PC video cards. Unfortunately there does not seem to be a patch for the ATI Radeon/X1600

I submitted a ticket on this to ATI who make the Radeon X1600

Thank you for doing that...I guess, you are right with your assumption.