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RobbyRacoon Olmstead
Red warrior is hungry!
Join date: 20 Sep 2006
Posts: 1,821
11-24-2006 11:23
From: FlipperPA Peregrine
In addition to contacting Commerce Leader via IM, you can email support [at] slboutique [dot] com. All queries received are inserted into a bug-tracking system, so nothing falls through the cracks. Sometimes things do take a few days, as since Linden Lab switched the web-based transactions page to be a cached version, deposits take longer, sometimes hours. We're working on coming up with new methods to stop this problem. It used to be within a minute, guaranteed, but because of the new implementation, we can no longer promise that. We do our best with the tools provided, and hope to have a better (yet still as secure) implementation available soon.

Apologies for any inconvenience.

Regards,

-Flip


I have deleted my original post, because the issue has been resolved.

I had already contacted the support email, and sent an IM to Commerce Leader several times, and was just being irritable because it seemed I was powerless for the last several days to reach a real live human and explain what happened. I guess everyone gets backlogged from time to time :)

When I logged in this morning, I had received a response from Commerce Leader, and the issue had been resolved :)
FlipperPA Peregrine
Magically Delicious!
Join date: 14 Nov 2003
Posts: 3,703
11-24-2006 12:16
From: RobbyRacoon Olmstead
I have deleted my original post, because the issue has been resolved.

I had already contacted the support email, and sent an IM to Commerce Leader several times, and was just being irritable because it seemed I was powerless for the last several days to reach a real live human and explain what happened. I guess everyone gets backlogged from time to time :)

When I logged in this morning, I had received a response from Commerce Leader, and the issue had been resolved :)

Great to hear. Sorry for the delay, but it's Thanksgiving holidays here in the USA, and we may be a bit sluggish in reply over U.S. holidays (growing pains; Linden Lab is as well, heh).

Regards,

-Flip
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