My experience is that IGE is incompetent on average. Maybe the higher level customer sevice reps do alright (once a problem arises - and one often does) but the usual IGE workers who log into SL for a transfer don't leave a great impression.
I don't like using IGE due to slow and lacking communication. I feel much more comfortable dealing with GOM.
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IGE: Trying to screw me over or just incompetent? |
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Devyn Grimm
the Hermit
Join date: 1 May 2003
Posts: 270
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03-08-2005 09:34
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Anshe Chung
Business Girl
Join date: 22 Mar 2004
Posts: 1,615
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03-09-2005 03:43
99% of Second Life competence at IGE is focused on one manager who is always busy to manage multi-million US$ operations in 10 big games. Remaining 1% is evenly spread among 100 or so polite and friendly employees. So I would say incompetence. I never saw normal IGE employee try to screw people or even become unfriendly. They are nice and in constant fear of Alan
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ZsuZsanna Raven
~:+: Supah Kitteh :+:~
Join date: 19 Dec 2004
Posts: 2,361
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03-09-2005 13:36
I have used IGE on several occasions and have never had a problem with them. The most I've ever had to wait for a delivery is 5-10 minutes...which is fine by me.
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Tang Lightcloud
Sweet & Juicy
Join date: 22 May 2004
Posts: 377
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03-09-2005 14:35
Hank makes house calls for elevator repairs too.
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Juro Kothari
Like a dog on a bone
Join date: 4 Sep 2003
Posts: 4,418
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03-09-2005 14:42
It pretty much amounts to me hurling 4 letter words at inanimate objects then going afk for a smoke l And that, ladies and gentleavatars, is why it is fun to talk with Siggy!  _____________________
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Ingrid Ingersoll
Archived
Join date: 10 Aug 2004
Posts: 4,601
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03-10-2005 07:15
Ya know I've never spoken to Ricky or Zeppi in world..... ever..... Why? I've never had to. I think that statement speaks volumes in their favor Siggy, where have you been all my life? _____________________
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