Second Life Forums Archive - Asset Server Failure..Losing Inventory!?!?

Rose Karuna

Lizard Doctor

Join date: 5 Jun 2004

Posts: 3,772

01-25-2005 14:08

Just a note to anyone who has lost any of my plants in their inventory, IM me and I'll restore what you lost plus. If you can't remember, just give me a general idea. Also Schwan - let me know if you lost landscape stuff & plants and what you need.

_____________________

I Do Whatever My Rice Krispies Tell Me To

Chris Linden

Program Manager

Join date: 10 Jan 2005

Posts: 149

01-25-2005 14:22

I don't have anything to report, but I did want to mention we are looking into the inventory/asset issues.

Chris
[email]chris@secondlife.com[/email]

Paolo Portocarrero

Puritanical Hedonist

Join date: 28 Apr 2004

Posts: 2,393

01-25-2005 14:27

I lost a pair of PrimCrafters Teardrop sunglasses this way, but it was awhile back. Not sure if it's related or not...

_____________________

Facades by Paolo - Photo-Realistic Skins for Doods
> Flagship store, Santo Paolo's Lofts & Boutiques
> SLBoutique

Lash Xevious

Gooberly

Join date: 8 May 2004

Posts: 1,348

01-25-2005 14:34

This happened to me too back in Christmas. I was given an item while I was offline. When I logged in to accept it, I got a message it was accepted. Then following that message, I got one that said it wasn't saved etc. etc. It was a no copy too. Least, I redid it in time to give it away again.

_____________________

Chris Linden

Program Manager

Join date: 10 Jan 2005

Posts: 149

01-25-2005 15:20

We have found the problem and are working on resolving it. It appears 4, maybe 5 sims may be affected by an intermittent asset saving issue.

Chris

Zuzi Martinez

goth dachshund

Join date: 4 Sep 2004

Posts: 1,860

01-25-2005 15:21

thanks Chris but which 4 or 5 sims?

Chris Linden

Program Manager

Join date: 10 Jan 2005

Posts: 149

01-25-2005 15:44

I just got the full list from the developer looking at the issue. The sims affected are:

JAVA, Sage, Rue dAlliez, Grishin, Nowall, Afton, and Gypsy Moon

Chris

Essence Lumin

.

Join date: 24 Oct 2003

Posts: 806

01-25-2005 16:59

Good to know! I'll stay out of the land I just got in Afton till I hear of an update.

Chris Linden

Program Manager

Join date: 10 Jan 2005

Posts: 149

Status Update

01-25-2005 18:47

We believe we have resolved this issue with these sims. We are planning on doing a follow up check-up of the sims tomorrow to see if they are back to normal.

We are very sorry for all lost assets and any inconveniences.

Chris
[email]chris@secondlife.com[/email]

katykiwi Moonflower

Esquirette

Join date: 5 Dec 2003

Posts: 1,489

01-25-2005 19:26

Chris,

Thanks for your fast response to this problem; so far so good on the fix!

Zuzi Martinez

goth dachshund

Join date: 4 Sep 2004

Posts: 1,860

01-25-2005 19:40

thank you Linden person.

Asset Server Failure..Losing Inventory!?!?
Rose Karuna Lizard Doctor Join date: 5 Jun 2004 Posts: 3,772	01-25-2005 14:08 Just a note to anyone who has lost any of my plants in their inventory, IM me and I'll restore what you lost plus. If you can't remember, just give me a general idea. Also Schwan - let me know if you lost landscape stuff & plants and what you need. _____________________ I Do Whatever My Rice Krispies Tell Me To
Chris Linden Program Manager Join date: 10 Jan 2005 Posts: 149	01-25-2005 14:22 I don't have anything to report, but I did want to mention we are looking into the inventory/asset issues. Chris [email]chris@secondlife.com[/email]
Paolo Portocarrero Puritanical Hedonist Join date: 28 Apr 2004 Posts: 2,393	01-25-2005 14:27 I lost a pair of PrimCrafters Teardrop sunglasses this way, but it was awhile back. Not sure if it's related or not... _____________________ Facades by Paolo - Photo-Realistic Skins for Doods > Flagship store, Santo Paolo's Lofts & Boutiques > SLBoutique
Lash Xevious Gooberly Join date: 8 May 2004 Posts: 1,348	01-25-2005 14:34 This happened to me too back in Christmas. I was given an item while I was offline. When I logged in to accept it, I got a message it was accepted. Then following that message, I got one that said it wasn't saved etc. etc. It was a no copy too. Least, I redid it in time to give it away again. _____________________
Chris Linden Program Manager Join date: 10 Jan 2005 Posts: 149	01-25-2005 15:20 We have found the problem and are working on resolving it. It appears 4, maybe 5 sims may be affected by an intermittent asset saving issue. Chris
Zuzi Martinez goth dachshund Join date: 4 Sep 2004 Posts: 1,860	01-25-2005 15:21 thanks Chris but which 4 or 5 sims?
Chris Linden Program Manager Join date: 10 Jan 2005 Posts: 149	01-25-2005 15:44 I just got the full list from the developer looking at the issue. The sims affected are: JAVA, Sage, Rue dAlliez, Grishin, Nowall, Afton, and Gypsy Moon Chris
Essence Lumin . Join date: 24 Oct 2003 Posts: 806	01-25-2005 16:59 Good to know! I'll stay out of the land I just got in Afton till I hear of an update.
Chris Linden Program Manager Join date: 10 Jan 2005 Posts: 149	Status Update 01-25-2005 18:47 We believe we have resolved this issue with these sims. We are planning on doing a follow up check-up of the sims tomorrow to see if they are back to normal. We are very sorry for all lost assets and any inconveniences. Chris [email]chris@secondlife.com[/email]
katykiwi Moonflower Esquirette Join date: 5 Dec 2003 Posts: 1,489	01-25-2005 19:26 Chris, Thanks for your fast response to this problem; so far so good on the fix!
Zuzi Martinez goth dachshund Join date: 4 Sep 2004 Posts: 1,860	01-25-2005 19:40 thank you Linden person.

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Asset Server Failure..Losing Inventory!?!?