video card driver error
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Pascal Sobczak
Registered User
Join date: 23 May 2008
Posts: 8
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11-26-2008 07:20
Hi everybody
When I try to launch SL.exe i get an error message which says that my video card drivers didn't install properly, are out of date, or are for unsupported hardware.
So i have uninstalled old video drivers and reinstalled new ones, but it doesn't help.
and the specs are:
NVIDIA GeForce 9600 GT Driver Date: 12.11.2008 Driver Version: 6.14.11.8048
cpu: intel core 2 6400 2.13Ghz mobo: Asus P5b
thanks
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Osgeld Barmy
Registered User
Join date: 22 Mar 2005
Posts: 3,336
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11-26-2008 16:29
2 questions
Windows? and did you get the newest drivers off of nvidia's site or the maker of the card
.... im not up on nvidia's driver numbering but their releases are now upto 180.xx but that number often doesnt match the one listed by directX (ie 180 is the package, 6.14.11.8048 is that component version)
any rate i beleive most people are having the best luck with the 175 or 177 package
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Pascal Sobczak
Registered User
Join date: 23 May 2008
Posts: 8
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11-27-2008 04:58
Yes i'm running windows and i downloaded drivers from nvidias site. the driver release number was 180.xx
yea maybe i'll try those older packages
or should i download drivers from manufacturers site?
thank you!
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Pascal Sobczak
Registered User
Join date: 23 May 2008
Posts: 8
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11-27-2008 07:49
I tried with 175 package.. same shit different package
but thanks anyway
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Maylin Murakami
MeatMogul
Join date: 24 Sep 2005
Posts: 179
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11-27-2008 12:27
Could be that the new nvidia 9000 cards are unsupported by SL, just like my new ATi HD4670 is.
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Peggy Paperdoll
A Brat
Join date: 15 Apr 2006
Posts: 4,383
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11-27-2008 12:43
I know the 9800 card works with SL..........so the 9000 series not being supported is not the issue.
You probably are going to have to do a little uninstalling of your drivers and installing various driver versions one at a time until you find one that works for you. Pain in the ass I know..............I've done it a couple times myself. It's LL's choice of using OpenGL so that it's cross platform and Windows, Macs, and Linux machines can work with only one client for all systems.
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Osgeld Barmy
Registered User
Join date: 22 Mar 2005
Posts: 3,336
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11-27-2008 13:18
ive never seen the issues with other open gl programs that SL does, and thats probally 60% of the 3d programs out there, its most likley LL's noodle ball source code thats nver really changed its core graphics functions, so its probally borked and buried under 6 years worth of added on fluff, not to mention it was slow and crappy to start off with ...
back to the op have you checked jira to see if they address the issue there?
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Maylin Murakami
MeatMogul
Join date: 24 Sep 2005
Posts: 179
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11-27-2008 13:45
From: Peggy Paperdoll I know the 9800 card works with SL..........so the 9000 series not being supported is not the issue. You probably are going to have to do a little uninstalling of your drivers and installing various driver versions one at a time until you find one that works for you. Pain in the ass I know..............I've done it a couple times myself. It's LL's choice of using OpenGL so that it's cross platform and Windows, Macs, and Linux machines can work with only one client for all systems. But do the 9800 cards get the unsupported message? my card works with and is running SL but I still get that error message.
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Maylin Murakami
MeatMogul
Join date: 24 Sep 2005
Posts: 179
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11-27-2008 13:50
From: Osgeld Barmy ive never seen the issues with other open gl programs that SL does, and thats probally 60% of the 3d programs out there, its most likley LL's noodle ball source code thats nver really changed its core graphics functions, so its probally borked and buried under 6 years worth of added on fluff, not to mention it was slow and crappy to start off with ... back to the op have you checked jira to see if they address the issue there? Hehe that confirms my suspicions somewhat, I heard one coder saying SL should take e.g. 1fifth of the RAM it takes now.
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Maylin Murakami
MeatMogul
Join date: 24 Sep 2005
Posts: 179
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11-27-2008 13:59
Maybe because my card is receiving the unsupported error message but is running SL, I'm not receiving the performance that the cards capable of? Such as some tweaks that LL may do to have cards listed as 'Supported'. It's possible that the whole of the nvidia 9000 series has not yet gone through the LL process of being listed as 'Supported'. e.g. the user receives no Unsupported error messages/performance glitches when running any of the 9000 cards.
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Pascal Sobczak
Registered User
Join date: 23 May 2008
Posts: 8
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11-27-2008 14:38
But it's not just that i got error messages, i can't even run SL, it crashes right after the program is detecting hardware.
My friend has geforce 9600 gtx and he hasn't any problems with SL.
and Osgeld if you are reading this, could you tell me what is jira (or maybe i just google it)
oh second life is my whole life
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Maylin Murakami
MeatMogul
Join date: 24 Sep 2005
Posts: 179
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11-27-2008 14:43
From: Pascal Sobczak But it's not just that i got error messages, i can't even run SL, it crashes right after the program is detecting hardware. My friend has geforce 9600 gtx and he hasn't any problems with SL. and Osgeld if you are reading this, could you tell me what is jira (or maybe i just google it) oh second life is my whole life Correct me if I'm wrong but that must be a 9600GT since a 9600GTX does not exist o-o. Good to know that 9600GTs are on the supported list though. I've also experienced the load and crash many times without getting to the login screen problem, I can't remember what fixed it.. maybe just a reboot or driver re install.. this was last week it happened to me, when I upgraded from the nvidia 6150 igp to an ATi HD4670.
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Pascal Sobczak
Registered User
Join date: 23 May 2008
Posts: 8
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11-27-2008 14:47
there is geforce 9800 gtx...
and well i didn't find anything about 9600 gt from jira
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Pascal Sobczak
Registered User
Join date: 23 May 2008
Posts: 8
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11-27-2008 14:48
I've unistalled and installed video drivers many times..
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Maylin Murakami
MeatMogul
Join date: 24 Sep 2005
Posts: 179
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11-27-2008 14:48
From: Pascal Sobczak there is geforce 9800 gtx... and well i didn't find anything about 9600 gt from jira Ok so your friend has a 9800GTX not a 9600GTX which does not exist, which means we cannot be sure about the 9600GT.
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Pascal Sobczak
Registered User
Join date: 23 May 2008
Posts: 8
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11-27-2008 14:50
good point 
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Baloo Uriza
Debian Linux Helper
Join date: 19 Apr 2008
Posts: 895
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11-27-2008 15:12
From: Maylin Murakami Could be that the new nvidia 9000 cards are unsupported by SL, just like my new ATi HD4670 is. No, the 9000 line is supported, and works well under Linux. I've noticed the current batch of nVidia and ATI drivers on the Windows site leave a lot to be desired in terms of stability and functionality compared to their Linux counterparts.
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Peggy Paperdoll
A Brat
Join date: 15 Apr 2006
Posts: 4,383
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11-27-2008 16:03
From: Baloo Uriza No, the 9000 line is supported, and works well under Linux. I've noticed the current batch of nVidia and ATI drivers on the Windows site leave a lot to be desired in terms of stability and functionality compared to their Linux counterparts. I have a some thoughts on the why that might be. Linux OS's cannot run DirectX under normal situations (I say that because I'm sure someone can run DirectX programs using Linux and would immediately come to contridict me on that statement). A driver developed for a card that is in a Linux machine will be optimized for OpenGL and only a passing effort toward DirectX. So it makes sense to me that anyone running Linux would have fewer driver issues with programs designed to use OpenGL. Just as drivers issued for Windows machines would have fewer problems with DirectX. So the comparison to Linux is really not relative. I doubt anyone is going to switch OS's for the OpenGL optimization of the drivers to work with SL anyway.
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SuezanneC Baskerville
Forums Rock!
Join date: 22 Dec 2003
Posts: 14,229
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11-27-2008 16:11
When I installed Hardy Heron on my machine I could only find one driver for the Radeon x800, and that was from ATI, and it didn't work any better than the drivers for Windows, and there was no simple way to set the card's properties and settings like Catalyst provides for ATI cards run under Windows. If there was a user produced driver and gui style driver control program it eluded my attempts to find it.
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Milla Janick
Empress Of The Universe
Join date: 2 Jan 2008
Posts: 3,075
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11-27-2008 16:25
From: Peggy Paperdoll So it makes sense to me that anyone running Linux would have fewer driver issues with programs designed to use OpenGL. Just as drivers issued for Windows machines would have fewer problems with DirectX. So the comparison to Linux is really not relative. I've tried running Linux on a few occasions, and my experience with drivers for both ATI and Nvidia cards was horrible.
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Peggy Paperdoll
A Brat
Join date: 15 Apr 2006
Posts: 4,383
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11-27-2008 16:31
I tried running Linux too...........and my experience was terrible for almost everything!!!
LOL
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Maylin Murakami
MeatMogul
Join date: 24 Sep 2005
Posts: 179
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11-27-2008 16:36
Since Windows is the most accessible and popular OS, any efforts must be made here first, if something like SL does not work right on Windows then it will fail to reach a wide(r) audience. From: Baloo Uriza No, the 9000 line is supported, and works well under Linux. I've noticed the current batch of nVidia and ATI drivers on the Windows site leave a lot to be desired in terms of stability and functionality compared to their Linux counterparts. Can we have some evidence ? Most are not interested in running Linux on their desktops, so please.. information about how SL works with Windows.
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Peggy Paperdoll
A Brat
Join date: 15 Apr 2006
Posts: 4,383
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11-27-2008 16:44
From: Maylin Murakami Since Windows is the most accessible and popular OS, any efforts must be made here first, if something like SL does not work right on Windows then it will fail to reach a wide(r) audience. And that was LL's doing...........they chose to use OpenGL so they would not have to code two or three clients optimizing each for the different platforms. I fully understand the reasoning behind that decision. LL never created SL as a game which is what most people using it consider it to be.........but a universal platform for every OS. Extremely difficult task to undertake. Just don't expect the video card manufacturers to have the same attitude......they will always go where the money is. Right now that is DirectX.......because Windows OS's are 80% of the market.
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Maylin Murakami
MeatMogul
Join date: 24 Sep 2005
Posts: 179
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11-27-2008 16:47
From: Peggy Paperdoll And that was LL's doing...........they chose to use OpenGL so they would not have to code two or three clients optimizing each for the different platforms. I fully understand the reasoning behind that decision. LL never created SL as a game which is what most people using it consider it to be.........but a universal platform for every OS. Extremely difficult task to undertake. Just don't expect the video card manufacturers to have the same attitude......they will always go where the money is. Right now that is DirectX.......because Windows OS's are 80% of the market. SL did the right thing in choosing OGL. But the OGL performance of new and recent ATi/nvidia cards is sufficient and does not explain the perf glitches in SL with *some* of these cards.
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Peggy Paperdoll
A Brat
Join date: 15 Apr 2006
Posts: 4,383
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11-27-2008 16:52
From: Maylin Murakami SL did the right thing in choosing OGL. But the OGL performance of new and recent ATi/nvidia cards is sufficient and does not explain the perf glitches in SL. To me it does explain it.........it's up to the card manufacturers to write the code for the drivers to utilize the features in SL. It's impossible for LL to code the client software to match "existing" capabilities of each and every card all the card manufacturers have on the market. It's either that or LL to quit creating features that the existing cards can't handle. They die a rather slow and ugly death if they do that though.
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