|
Ricky Lucero
Registered User
Join date: 25 Jul 2006
Posts: 122
|
08-09-2006 16:08
Because of the fact that I've spent the last 8 years in software, I fully agree that there is not enough QA involved. For little things such as presence detection to not work, and the damn asset system problem DUE TO A CONFIG ERROR. That's ridiculous. There are nearly 220,000 active users in the system, and they play around with a production environment by applying a patch during a critical time of day (when they simply could have done it this morning).
Testing is key. It's a bunch of freaking Lindens testing the software... R&D is doing their QA obviously. And that, is a huge no no. Get more of the community involved in beta testing. Offer L$ for beta testing products for following through.
I swear, some other company is going to come along, and not have this problem. SL will then suffer, and we will have a full blown SL great depression on our hands.
|
|
Cherry Czervik
Came To Her Senses
Join date: 18 Feb 2006
Posts: 3,680
|
08-09-2006 16:11
From: Ricky Lucero Because of the fact that I've spent the last 8 years in software, I fully agree that there is not enough QA involved. For little things such as presence detection to not work, and the damn asset system problem DUE TO A CONFIG ERROR. That's ridiculous. There are nearly 220,000 active users in the system, and they play around with a production environment by applying a patch during a critical time of day (when they simply could have done it this morning).
Testing is key. It's a bunch of freaking Lindens testing the software... R&D is doing their QA obviously. And that, is a huge no no. Get more of the community involved in beta testing. Offer L$ for beta testing products for following through.
I swear, some other company is going to come along, and not have this problem. SL will then suffer, and we will have a full blown SL great depression on our hands. I will show my ignorance - wasn't this the way it used to be done with beta testers? I am sure I've seen reference to alts who can claim to be here since beta on my travels. |
|
Anthea Thereian
Delirious
Join date: 26 Jun 2004
Posts: 119
|
* grimaces*
08-09-2006 16:14
they are in a break fix mode..
they seem to break more than they fix...
_____________________
During flu season, never let anyone lick your keyboard.
|
|
Jessica Elytis
Goddess
Join date: 7 Oct 2005
Posts: 1,783
|
08-09-2006 16:18
The other problem I have right now is that Residents do test on the Preiview Grid. They find these bugs. Then LL goes and updates anyway before fixing them.
Kind of takes away any desire to do Preview Grid testing now, doesn't it?
Then you can take my personal experiance with reporting a bug, giving detailed information on how to repoduce it. Having friends reproduce it so I know it's a bug and easily reproduced. Then getting an e-mail telling me it's not a bug because it was fixed in the update before the one I was in reporting it.
If that particular Linden had been there irl, I'd have knocked them on thier arse for that.
~Jessy
_____________________
When your friend does somethign stupid: From: Aldo Stern Dude, you are a true and good friend, and I love you like the brother that my mom claims she never had, but you are in fact acting like a flaming douche on white toast with a side order of dickknob salsa..maybe you should reconsider this course of action and we go find something else to do.
|
|
Cherry Czervik
Came To Her Senses
Join date: 18 Feb 2006
Posts: 3,680
|
08-09-2006 16:22
From: Jessica Elytis The other problem I have right now is that Residents do test on the Preiview Grid. They find these bugs. Then LL goes and updates anyway before fixing them.
Kind of takes away any desire to do Preview Grid testing now, doesn't it?
Then you can take my personal experiance with reporting a bug, giving detailed information on how to repoduce it. Having friends reproduce it so I know it's a bug and easily reproduced. Then getting an e-mail telling me it's not a bug because it was fixed in the update before the one I was in reporting it.
If that particular Linden had been there irl, I'd have knocked them on thier arse for that.
~Jessy ~looks at Jessy you don't work with OUR R&D department do you? LOL Maybe this is how it gets fixed? 'Genuinely get all this lot off the bug database or I'll knock you on your arse'. Then again someone will probably have a kink for that  Well I am going to bed before my own stint back at our fun factory, night all Hope it all comes back up soon for you. |
|
Elex Dusk
Bunneh
Join date: 19 Oct 2004
Posts: 800
|
08-09-2006 16:42
Err... that few hours residents had after this morning's update _was_ the Quality Assurance.
As time goes by more and more residents come to the conclusion that the Lindens don't listen. Fewer and fewer residents are interested in filing bug reports or wandering over to the Preview Grid for the simple fact that we never have any feedback that an issue has been resolved, a chronic bug escalated and fixed, etc. This, of course, makes it harder and harder to test the client software in advance of an update, and as feature creep continues its merry pace, and bugs remain unresolved, it's become easier for LL to roll out a spotty update into the Main Grid, let it churn for a few hours, and then take it offline and start patching.
|
|
Temeraire Thunders
Registered User
Join date: 27 Jun 2006
Posts: 22
|
Question
08-09-2006 16:45
Is this the same thing as contstruction industry quality control?
|