Don't suspect your customers, accuse them!

Could you be a slightly more antagonistic?Sure maybe someone pulled off another griefball attack today, but you don't really have to be so open about your contempt for your customers, do you?

I wouldn't take it personally. =)

I'm pretty sure she is just trying to give us some information....

Omg I Did It. I played music that was antagonistic toward Malachi

Did you attend class at the bMad School for Stalkers?

Mal - take a deep breath - see the rainbows?

Hmm. I doubt he meant anything at all by it. But even I gave thought when I wrote a post in another thread and started to say, "then we were kicked off" and changed it to, "then the game went down."

But then, not everybody is writer.

coco

Hey at least we know why we got kicked out right? i dont think she meant that in a bad way.

Wasn't Siggy DJing last time this happened?? you guys need to lay off the angry music =P

I heard it was angry vibes that done crashed it.

I don't see the contempt you speak of Mal.. can you explain? *boggles*

it was the tequila no pants thing

I posted hastily, let me see if I can make this a little more clear:

1. You have a goodly number of customers who have cause to be irritated with SL service over the last few weeks
   
2. You've recently had a grid-killing "griefball" attack that was pretty well publicized
   
3. There are numerous, pretty obvious, gridwide attack methods that are not too hard to conjure up if motivated
   
4. Linden Lab is probably pretty irritated over the 1.7 hassles and the associated bad karma
   

All that could prompt the rather contemptuous "possible resident action" claim. You folks are human, too.

However, the one thing that I can guarantee will only exacerbate ill-will between your customer base and LL is to come out with contemptuous finger pointing as you've just engaged in. If the grid had to be taken down for any reason, just say that; you don't put out fires with gasoline.

How do you get contempt out of "possibly due to resident action"? Christ, if they just said the Grid was going down, then every other thread in General would be about WHATS GOING ON and THEY NEVER TELL US ANYTHING and SL IS UNSTABLE and NICE PATCH ASSHOLES and on and on and friggin' on.


Sounds like they're actually trying to give us a little information like we're always screaming at them to. I sincerely doubt they hold their entire customer base responsible for one or two griefer's actions, unlike some of us to do LL themselves.

Jeska appears to have done just that, 6 minutes before your last post. ^_^

"Possibly due to resident action" is the sort of information I want to know.

coco

I usually agree with a lot of what you have to stay Malachi, but I think you are way off here

I still don't see the contempt, Malachi - maybe in your post, but not in Jeska's response. I figured people would be happy she led on to that little tid-bit - at least then they could blame some f*ckhead instead of doing the usual LL bashing.

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The wording is nothing to be offended over. "Possibly due to resident action" hardly smacks of contempt.

Now, if the wording had been "Possibly due to some chunderhead customer who thinks it's funny to cook up malicious scripts", I would be slightly put off.

But only *slightly*. And for, oh, maybe two seconds, because I'd totally agree with the sentiment.

WHY must these griefing fleshwastes keep futzing with the grid? STOP IT ALREADY AND GO PLAY IN TRAFFIC. X(

Hi!

"Everyone" getting kicked off does mean EVERYONE. I was in-world too. *smile*

So ... you can see me putting a "Kick Me" sign and kicking myself. But I kick gently!

The announcement has since been updated with what happened.

Thanks for your patience, I really do mean it, I know how much you all want to get back in SL!

I've only been in SL for a month but the single biggest complaint I keep hearing over and over is that LL does not communicate what's going on or what they are doing or why they are doing it.

Then when they do they are called contemptuous?

Any of you ever moderate a forum or run a MUD or anything along those lines?

You are damned if you do, and damned if you don't. Eventually all the complaining is just a dull roar in the background. I don't know the original poster so I can't say if s/he is a habitual hothead, but c'mon joe, give em a break. I was glad to know what they suspected and why they pulled the grid down.

And I'd like to see the resident response to those kinds of messages _encourage_ them to be more informative in the future, not less.

Well to be fair, I would accuse you all of murder if I had the chance, just because I could. So LL saying that a resident did cause a grid problem when a resident did cause a grid problem is being a little soft. You're all lucky your not class 2 sex offenders right now.