How long until a reponse?
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Jax Huskerdu
Registered User
Join date: 28 Jun 2006
Posts: 250
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08-06-2007 15:03
As many of you know, I was robbed of my entire linden balance on Saturday. I filed an Abuse Report and Sent in a Support Ticket. How log does it usually take to get a response. I've checked my email and keep logging in, but have heard nothing. The iron is cooling fast.
"Edit Question" Are there any place meet with Lindens in world?
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omigodileftthebabyonthebus!
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Arua Rotaru
Registered User
Join date: 28 Jun 2007
Posts: 390
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08-06-2007 15:12
id be calling them and calling them till i got a live person
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Har Fairweather
Registered User
Join date: 24 Jan 2007
Posts: 2,320
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08-06-2007 15:12
I was about to post a smart-ass comment about measuring the wait in geological eras, but you deserve better than that.
Something that can drain an entire L$ blance, whether the particular victim's is large or small, really is insufferable. If LL wants to stay in business, it really has to deal with an outrage like that.
Is there anyone out there who can help this person get justice done? Strife? Anyone?
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Nimue Jewell
Unabashedly Leggy
Join date: 20 Mar 2007
Posts: 1,745
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08-06-2007 15:12
I don't have any good answers for you Jax, but I have been thinking of you since I read your post over the weekend.  Hang in there. (One way to find a Linden online is to look at their profiles and see if Teleport is enabled. If it is then they are online. Where to find them, I don't know I have yet to see one. )
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Nika Talaj
now you see her ...
Join date: 2 Jan 2007
Posts: 5,449
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Naming names
08-06-2007 15:36
Jax's 31,000 balance was transfered to *edited for naming names* while Jax was not logged in. Jax has reported this in an AR and requested support, as described in her original posting: /327/aa/201807/1.html*edited for naming names* has a mostly blank profile and belongs to one group, OS Styles. OS Styles was started by *edited for naming names*. It is also owned by *edited for naming names*, and *edited for naming names*. None of these individuals have payment info on file. THERE. I have named names, a big forum nono. Everyone, please AR this thread, and post a response when you have. (I'm thinking that if I AR my own posting it might not get a response.) Forum ARs seem to get a quicker response than poor Jax's support request. Perhaps Strife will expedite things for you when s/he reads this, Jax. It's the only thing I could think of 
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Nika Talaj
now you see her ...
Join date: 2 Jan 2007
Posts: 5,449
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08-06-2007 15:42
AND, just to be sure this gets attention, let me add this:
There is no god.
*runs for cover*
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Alyx Sands
Mental Mentor Linguist
Join date: 17 Feb 2007
Posts: 2,432
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08-06-2007 15:45
Jax, besides a support ticket, please try the livechat-if you have your support ticket number ready, even better-I've had the best results filing a ticket and after 24 hours nag them in live chat from the support page.
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Ashley Ennui
Registered User
Join date: 15 May 2005
Posts: 141
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im pulling for them to help you!
08-06-2007 15:46
i find this outrageous as well...
sneaky peoples...grrrrrrrrrrrrrrr!
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SqueezeOne Pow
World Changer
Join date: 21 Dec 2005
Posts: 1,437
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08-06-2007 15:46
What the hell are you doing keeping L$31,000 in one place!? I sell mine when they get up to L$20k for fear of this very thing happening!
And I thought my fear was irrational...apparently it wasn't!
Sorry to hear it happened, though! How WOULD something like that happen anyway?
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Semper Fly -S1. Pow
"Violence is Art by another means"
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Brenda Connolly
Un United Avatar
Join date: 10 Jan 2007
Posts: 25,000
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08-06-2007 16:20
Regardless of WHY she had that much money lying around  , I reall y hope something gets done, other than the usual Linded, "We don't get involved in Residents disputes" Bullshit.
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Elinah Iredell
Registered User
Join date: 14 Aug 2006
Posts: 269
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08-06-2007 16:45
From: Nika Talaj Jax's 31,000 balance was transfered to *edited for naming names* while Jax was not logged in. Jax has reported this in an AR and requested support, as described in her original posting: /327/aa/201807/1.htmlSaid Erika has a mostly blank profile and belongs to one group, *edited for naming names*. OS Styles was started by *edited for naming names*. It is also owned by *edited for naming names* (6/21/07), and *edited for naming names*. None of these individuals have payment info on file. THERE. I have named names, a big forum nono. Everyone, please AR this thread, and post a response when you have. (I'm thinking that if I AR my own posting it might not get a response.) Forum ARs seem to get a quicker response than poor Jax's support request. Perhaps Strife will expedite things for you when s/he reads this, Jax. It's the only thing I could think of  How can he lose his money while not logged in? Elinah
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Yumi Murakami
DoIt!AttachTheEarOfACat!
Join date: 27 Sep 2005
Posts: 6,860
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08-06-2007 16:46
From: Elinah Iredell How can he lose his money while not logged in?
Probably a scripted item he owned gave it away.
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Jax Huskerdu
Registered User
Join date: 28 Jun 2006
Posts: 250
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08-06-2007 17:09
Thanks guys, really just wondering if it's OK to keep filing tickets until you get an answer. This was not a scripted item though. I'll try the phone thing, but I'm pretty busy at work and can't be as persistant as I'd like. I've had a shop for about nine months and have been trying to save enough cash to add to the land. This was money I'd saved from working and building since last October that wasn't spent in game or to pay tier. I was about to buy more land for my shop with the cash in my account. My intent was to alway keep it in world and see how I could grow it. That's why what was stolen represents more that $118 to me. I certaintly wouldn't feel this bad about it for this long had I dropped it in a bar or left it in a cab. It represented what I'd acheived in SL at the value therein so that's why I never cashed out.
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omigodileftthebabyonthebus!
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Osprey Therian
I want capslocklock
Join date: 6 Jul 2004
Posts: 5,049
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08-06-2007 18:04
Jax, what about going to Linden inworld office hours?
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Raudf Fox
(ra-ow-th)
Join date: 25 Feb 2005
Posts: 5,119
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08-06-2007 18:11
I'd put the number of speed dial and keep hitting it until you get a person, even if you have to use a speaker phone to keep track. And do try the Live Chat, if you can. Don't settle with a support ticket for this as it is likely to be shoved to the bottom of the pile.
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Mickey James
Registered User
Join date: 4 Nov 2006
Posts: 334
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08-06-2007 19:25
From: Elinah Iredell How can he lose his money while not logged in?
Elinah Probably someone hacked his password and logged him in long enough to transfer his money.
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Ace Albion
Registered User
Join date: 21 Oct 2005
Posts: 866
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08-07-2007 07:08
From: SqueezeOne Pow What the hell are you doing keeping L$31,000 in one place!? I sell mine when they get up to L$20k for fear of this very thing happening!
And I thought my fear was irrational...apparently it wasn't!
Sorry to hear it happened, though! How WOULD something like that happen anyway? Not everyone can wake up early enough to Lindex that every day?
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Gummi Richthofen
Fetish's Frasier Crane!
Join date: 3 Oct 2006
Posts: 605
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08-07-2007 08:13
From: Mickey James Probably someone hacked his password and logged him in long enough to transfer his money. Can we have some more details on how Jax thought it happened? Jax, did you buy something from these people? Were you in any groups with them? What do you think happened to transfer your money like that?
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Nika Talaj
now you see her ...
Join date: 2 Jan 2007
Posts: 5,449
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08-07-2007 09:13
Gummi, try the original thread: /327/aa/201807/1.html
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Luciftias Neurocam
Ecosystem Design
Join date: 13 Oct 2005
Posts: 742
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08-07-2007 09:17
What level membership do you have? From: Jax Huskerdu As many of you know, I was robbed of my entire linden balance on Saturday. I filed an Abuse Report and Sent in a Support Ticket. How log does it usually take to get a response. I've checked my email and keep logging in, but have heard nothing. The iron is cooling fast.
"Edit Question" Are there any place meet with Lindens in world?
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Strife Onizuka
Moonchild
Join date: 3 Mar 2004
Posts: 5,887
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08-07-2007 14:32
*sigh* I'll pass this along to LR. *locks*
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Truth is a river that is always splitting up into arms that reunite. Islanded between the arms, the inhabitants argue for a lifetime as to which is the main river. - Cyril Connolly
Without the political will to find common ground, the continual friction of tactic and counter tactic, only creates suspicion and hatred and vengeance, and perpetuates the cycle of violence. - James Nachtwey
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Iridium Linden
Wikkid Linden
Join date: 12 Mar 2007
Posts: 262
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08-08-2007 20:04
Jax, let's get this taken care of. I'll be in touch.
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