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Items dissappearing from inventory

Winter Ventura
Eclectic Randomness
Join date: 18 Jul 2006
Posts: 2,579
10-12-2006 22:16
Since the update, "things" have been vanishing from my inventory. At first it was a texture, then a bunch of textures, then a car I'd been working on.. and now my L$600 Amethyst collar has vanished.

Is anyone else having this problem??? :eek:

I'm trying to run a business here, and I can't do that if my finished products vanish before I can sell them!
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Macphisto Angelus
JAFO
Join date: 21 Oct 2004
Posts: 5,831
10-12-2006 23:39
Yes!!
My wife bought something today and it vanished from her inventory She also bought a bunch of textures from a vendor last night and they did not deliver (this was made right by the owner) and I am hearing of other people who have had this kind of stuff going on.

BTW Clearing the cache and restarting did not make her item come back either.

Either the new update is causing problems or that asset server is letting us all know it had enough. Either way you are not the only one. :confused:
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From: Natalie P from SLU
Second Life: Where being the super important, extra special person you've always been sure you are (at least when you're drunk) can be a reality!


From: Ann Launay
I put on my robe and wizard ha...
Oh. Nevermind then.
Al Bravo
Retired
Join date: 29 Jun 2004
Posts: 373
10-13-2006 00:00
I had a customer report 2 lost items purchased through SL Boutique. She said she received the popup to accept them, had them in inventory, logged off and back on, and they were gone.

I see a lot of reports about this same problem. Looks like LL has introduced a new bug. So much for testing code before rolling it out...
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Macphisto Angelus
JAFO
Join date: 21 Oct 2004
Posts: 5,831
10-13-2006 01:07
Sooo I guess it is a wise idea to hold off on any large purchases until after they see it as a bug and fix it?

Another not good for the SL economy situation. Between total SL meltdowns and this the economy should be taking a huge hit. :mad:
_____________________
From: Natalie P from SLU
Second Life: Where being the super important, extra special person you've always been sure you are (at least when you're drunk) can be a reality!


From: Ann Launay
I put on my robe and wizard ha...
Oh. Nevermind then.
Khristen Lassard
Registered User
Join date: 21 Mar 2006
Posts: 26
Missing Items After Purchase
10-13-2006 01:19
Yes.

I purchased four items from someone yesterday, saw them in my inventory, then logged out. When I logged back in they were nowhere to be found. I searched using the names of the items and nothing came up. The vendor was gracious enough to replace the items but still...

What is going on?
Jackal Ennui
does not compute.
Join date: 25 May 2005
Posts: 548
10-13-2006 01:53
From: Khristen Lassard
I purchased four items from someone yesterday, saw them in my inventory, then logged out. When I logged back in they were nowhere to be found. I searched using the names of the items and nothing came up. The vendor was gracious enough to replace the items but still...


Same here, I purchased two items from someone, one from a box set to "content", one from a vendor and logged off. Upon logging in again, the item sold from the box was still there, the item sold from the vendor was gone. Clearing the cache didn't help.
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Seola Sassoon
NCD owner
Join date: 13 Dec 2005
Posts: 1,036
10-13-2006 06:38
I am missing some old tip jars I had. Actually it was a tip script inside the ugly pink flamingo. Gone!

But you can bet I won't be buying anything til tis is specifically addressed by the Lindens.

I might change my items to no trans, copy, mod, that way, for now... if it's disappearing, then I can easily replace it knowing they can't give them away (until another bug appears *grin*).
Bruno Ziskey
Spartan King
Join date: 12 May 2006
Posts: 39
Disappearing stuff is bad for business
10-13-2006 07:21
Yeah, i got the same problem. I build ships for a living (SL, not RL), and i have had complaints about disappearing ships. I can't get anything sold without worrying if it will just disappear again, and my customers might go somewhere else!
Jo Earp
Registered User
Join date: 14 Jun 2006
Posts: 12
10-13-2006 07:41
Thank goodness it isnt just me.....I thought my mind was playing tricks.

I purchased several hundred L worth of gestures after the new release & most of them have vanished.

Being purchased from several locations, I cant remember which ones came from where....or the exact number tha have vanished.

The more i ponder this, the more convinced i become its a pretty darned serious issue.

I for one wont be buying anything until the bug is solved...and I'm an inveterate shopper!
Takuan Daikon
choppy choppy!
Join date: 22 Jun 2006
Posts: 305
10-13-2006 08:04
From: Winter Ventura
Is anyone else having this problem??? :eek:


Constantly :mad:
Tad McConachie
Registered User
Join date: 6 Oct 2006
Posts: 76
10-13-2006 08:08
I'm not sure if the problem I had last night is related or not, but here's what happened. I got a ZHAO (animation override HUD thingy) and bought some of the Outrider animations to stick in it. I put the ZHAO on the ground, set to edit mode, and opened it up. Then I selected all of the animations in my animation folder and dragged them into the ZHAO thingy. To my horror, only one of the animations made it through! All of the other animations were gone!!

I entered my situation in Live Help and a friendly Linden responded and asked me to do a few things, but nothing he suggested helped me find my animations. I was seriously bummed. I ended up going back to Outrider and buying the missing ones again (I think it was like 4 that had disappeared - I'm glad I didn't buy all 30!!!!!).
Jackal Ennui
does not compute.
Join date: 25 May 2005
Posts: 548
10-13-2006 08:14
From: Jo Earp
Being purchased from several locations, I cant remember which ones came from where....or the exact number tha have vanished.


Open the "My Account" page and then select "Transaction History" to see where you got the anims from, so you can contact the vendors for replacement.
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Lassitude & Ennui - Fine prim jewelry & footwear, Nouveau(60,60)

http://lassitudeennui.blogspot.com/
Ninja Kawabata
Registered User
Join date: 6 Nov 2005
Posts: 135
Missing items
10-13-2006 08:14
Last month I had a few missing items and a few weeks later they showed up from LA LA Land I have no idea what's going on but it seems LL ignores the problem at least in public. I wish they would make a statement about this problem so we have some idea of what is going on.
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Matthew Bremser
Registered User
Join date: 9 Oct 2006
Posts: 17
10-13-2006 08:49
I had the same thing happen last night. Being kind of new I figured i must have done somthing wrong, but now I see it wasn't just me. This doesn't sound good.
DolphPun Somme
The Pun is its own reword
Join date: 18 Nov 2005
Posts: 309
10-13-2006 09:17
Yup. One of my customers has had the same problems. Missing inv is nowhere near as bad as the grid attacks, so I am slightly forgiving. :)
Kokoro Fasching
Pixie Dust and Sugar
Join date: 23 Dec 2005
Posts: 949
10-13-2006 09:22
I have reported it, and it has been accepted as a valid bug. If you do not keep your items in the Objects folder, or put them in a sub folder of Objects, it appears not to loose the items.

Only when the purchased items are left in the Objects folder. If you are having problems with other folders as well, file a bug report.
Mallory Shikami
Registered User
Join date: 12 Oct 2006
Posts: 2
10-13-2006 09:30
This happened to me as well. I contacted both vendors. One sent me another copy, the other has not responded yet.
Cookie Lewis
Registered User
Join date: 18 Oct 2005
Posts: 9
Missing from a SLX Purchase
10-13-2006 11:12
I bought my husband a gift from the SLX , he got the blue box but no item..the SLX was kind enough to resend it . He again got the blue box and this time the item , now today it is again gone from his inventory..someone needs to fix this that item was $2500 !! come on LL can this be addressed?
Winter Ventura
Eclectic Randomness
Join date: 18 Jul 2006
Posts: 2,579
10-13-2006 16:50
Sorry to burst the "Objects folder only" theory...

I have had items vanish from my Inventory folder, from texture subfolders, from the Images folder, and from Lost & Found.

(while I was WEARING IT!)
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Angelique LaFollette
Registered User
Join date: 17 Jun 2004
Posts: 1,595
10-13-2006 17:11
Two days BEFORE the recent Update, a close friend of mine lost in excess of 4000 items from her Inventory. She, On advice from Live Help, Filed a Bug Report. As of today, her Inventory is still Missing.

Angel
Alana Czervik
Registered User
Join date: 23 Mar 2006
Posts: 68
missing items as well
10-13-2006 17:12
I've also had several items dissapear from my inventory, including expensive dances, clothes from a store that is no longer in business so i have no way of getting it back..and just a couple hours ago i bought a flight assistant that is registered on my av but is nowhere to be seen in my inventory...i can't afford to keep replacing items...this is kinda frustrating...and i have a feeling i'm missing several other items but won't know until i'm needing it and it just so happens to not be there =(
Ricky Shaftoe
Owner, "Rickymations"
Join date: 27 May 2005
Posts: 366
10-13-2006 18:40
All of a sudden I've had a rash of customers with the same problem. They buy an item from my vendors, and then the item poofs. My vendors have been working fine for about a year; this is a brand-new problem. I use the script function llGiveInventory() when I sell the item. I don't sell folders; I sell objects directly, and they go into the buyer's object folder. In one case, the object was there when purchased, but poofed after the buyer relogged. I was able to replicate this repeatedly with a friend who has the "buyer bug." What's odd is that most buyers don't seem to have a problem; but some clearly do.

I'm glad to hear someone says it's been reported as a "valid bug." Where would I double-check on that? I've posted about in the Linden Answers forum; no response.
Ceera Murakami
Texture Artist / Builder
Join date: 9 Sep 2005
Posts: 7,750
10-13-2006 19:44
This afternoon I had 1500 or more items vanish from my inventory. I tried searches for things that I KNEW should be in my Objacts folder, and aside from several folders full of stuff nested inside the Objects folder, I could only see 5 items, where yesterday there had been hundreds...

I filed a bug report, then cleared cache, rebooted... And fortunately for me, the missing things reappeared. So far. Haven't checked yet to see if there has been a recurrance, but I did move EVERYTHING out of my Objects folder and into a different folder.

It seems clear the Asset system is staggering. Given that it's IMPOSSIBLE for end users to back up their inventory, other than by giving copyable and transferrable items to an alt, the implications of a massive asset loss are staggering.

PLEASE LL, at least give us a way to back up our inventory!
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Jennifer Christensen
Registered User
Join date: 28 Dec 2005
Posts: 112
me too
10-13-2006 20:45
I lost a $L3000 item overnight myself... poof!
Fairmaiden Abel
Registered User
Join date: 16 Aug 2006
Posts: 18
Never received my purchased items
10-13-2006 20:59
I purchased a ton of stuff from sl boutique today and didnt receive one single item, not one. i sent a msg by e-mail and one in sl to the commerce leader and have not hear a peep from either one. I spen over 2,000 L's on these items.
I am red hot!!!
Of course the taking of our money ALWAYS WORKS!!!! THERE NEVER SEEMS TO BE ANY PROBLEM WITH TAKING OUR MONEY!!! HOW COME THIS NEVER BREAKS DOWN

I WANT MY BOUGHT AND PAID FOR ITEMS GOSH DANG IT, THEY BELONG TO ME NOW NOT YOURS ANYMORE!!

SERIOUSLY, WHAT DO I DO...I CANNOT AFFORD TO LOSE THIS KIND OF MONEY ON THESE ITEMS I DID NOT RECEIVE??????

SO FRUSTRATING, SO WRONG
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