0$ Left To Sell?

Hi, I've been waiting now for 2 months to get my linden dollars away from the game and into my paypal...

I badly need this to be done and I can't do it, it won't allow me.

A guy said to me to wait and I waited for a month, then another and now I'm thinking something is wrong, why does it not reset?

Did I miss something ?

I have been on the Phone all morning with linden labs and my bank.

I too, have just of late been unable to purchase linden bucks.

I have updated my credit card (which didn't need updating) and I change my billing to Pay pal. I have submitted a ticket which has gone ignored and then I finally called Linden labs at 1-800-294-1067.

Linden labs told me the problem was with my bank that they were not allowing the payment to go through.

I have used this bank and this card with no issues whatsoever for 25 years. I have used this same card previously and numberous time to purchase linden bucks with no issues.

Linden labs also told me that they have just recntly switched to another credit card /billing company and instead of being in the U.S.A. like before, this new one was in the U.K.

Finally I called my bank. My bank said that the issue was that Linden labs did not require the 3 diget CVV number on the back of the credit card. and without this , the bank would not allow a charge to be made. this code is used for security reasons.

Linden labs has no place on the form where you submit your credit card infomation for the cvv number. so I called them again.

Linden labs said that "unfortunatly , the new UK company doesn't require it and that LL has reasons for going with this new company and thier policies" and that basically , If I can not get MY bank to accept the charges without the cvv number it was my tuff luck. My bank says the CVV is for THIER security and no way will they drop it.

SO, I try to go with using paypal as a payment method.... NOPE LL informs me since my paypal, ( that I have actively used for 10 years) is basically from the same banking account, it won't work either.

I told the LL guy " you know what? I don't care if its pay pal, my bank visa, a money order a check or cash I just need ONE way that you will take my money!" he says I have to use another credit card, that with pay pal LL requires 2 forms of payment options to be on record. I don't live on credit. I don't use credit cards.

The LL guy tells me that they have not gotten ANY complaints from anyone else not able to buy liden bucks." so apparently I am the only one effected?

I told him that i have researched this some, and that I am NOT the only one effected and he said "well then, you should recruit everyone you find that can no longer buy bucks to submit tickets so that LL will change it's policy"

I said "actually once you start losing subscribers cause the games useless without the ability to buy bucks maybe LL will figure out the problem for itself"

I have never in my life had to beg a company to take my money. nice job linden labs!

It kills me. Of all the problems in SL, the fact that people have a hard time getting LL to take their money is the most telling (and deadly) one.

coco

But I want to SELL not buy D:

I'm not an expert but I'd guess that the CVV number is part of the security process to match the card number and name, regardless of whether it's an in or out transaction, and that's why its rejecting some cards now.

Broccoli

Several people have had their trading limits reduced to nothing in the past month or so, with no real explanation from LL. Some have been able to get LL to fix it, others weren't so lucky.

In the meantime, you might consider using SL Exchange to cash out your lindens.

Yeah, this is what it sounds like to me. Your trading limit didn't increase as it should. So... this means, you'll need to get ahold of LL to fix this. How? Support Portal, first off. (You'd think this would be a main topic by now on there!) If you are a Premium account, you'll be able to use Live Chat or submit a Support Ticket.

Would this 'bug' go under technical account issues or billings? And definitely go to the JIRA and open a ticket there about this, if one isn't already open!

i have send requst for a review on my account for twice,,, nothing come back to me yet

Somewhere - please don't cite me on that - I have read that the recent reduction in the trading limits was done to counter people cashing out L$ obtained by fraud or trying to wash illegally acquired US$.

As seen on the account webpages the trading limits are tiered - mainly depending on the time when the first financial operation was registered. So regardless if you have your billing information entered for a year, only when you transfer your first money (including but not limited to going premium) the counter starts and allows only a pittance of money to be cashed in or out for the first days.

A friend of mine had her selling limit set to zero recently. She's been running a business in SL for over a year, and cashing out regularly .... suddenly she's unable to.

She called LL, and was given the following explanation:

LL set up a new anti-fraud/billing team recently (can't remember what they call it; something much grander than that) - and they'll no longer let you cash out L$ if you haven't previously established some kind of verifiable "ingoing" billing history with them... i.e. you've paid for a premium account / tier fees / or you've bought L$.

My friend has done none of these... her business has always turned a profit in SL, so she's never had to purchase L$. She doesn't own land, and has never seen a need to go premium.

Anyway, she made a small L$ purchase from the lindex a couple of weeks ago, to try to get her credentials established. We're still waiting to see if that works - apparently it takes a couple of weeks.

Not that this is very useful but..I also had the same nightmare. Unable to buy Lindens for 3 weeks or more, waiting for 8 weeks to get my credit/billing limit raised, unable to pay my land fees as LL wouldn't take my cash. Oh, I own 1.5 regions and an Island by the way.

Eventualy, I rang my bank and confirmed my cc was not the problem and found they had put a stop on all SL transactions. I just confirmed with them that they were genuine transactions and it was fixed. However, that did not fix the currency issues as I still couldn't buy anything as I had paid for an Island plus some more mainland and was over my level 1 limit. Finaly, I resorted to the concierge service and lol and behold after 8 weeks of sterile responses I was upgraded in 15 minutes!!..............Perfect nice limit and plenty of lee-way..........................But, then after I cashed in a bunch of Lindens from mainland sales they decided I should move bands again and put me into 'Currency Trader' Great you may think? Think again 'cause the limits are lower than they were in the residents bandings...Back to square one. Can I be bothered to do anything about it?....NO

Defies belief that anyone would run a company in a manner that stops people buying their goods. Kind of like a reverse economic theory. Wonder if Adam Smith ever considered this model for economics?

Hey all, I am also fad up with waiting for LL to increase the trading limit.

So overall, from what I've read you can automatically increase you own limits from $0L sell by just buying Lindens from the LindeX?

What if you hit the maximum of 27 days? will it stay there or I have to resort to contact LL to increase the limit again?

These posts scare me.

I personally have not run into these issues yet thank God.



For an increase to my trading limit (However it did not revert to 0 like so,e of yours have) it took about 2 months I think. They denied my request for the most stupid of reasons and I wrote back and then maybe 2 weeks later they upgraded me.

Sad it takes so long but.... Idk.

Anyone got any idea? it seems like something had changed.

My selling limit for L$ = 0 for 1 month already. Any reason that cause this?

I have definitely had problems buying Lindens when they changed providers. So to say that no one has reported it is simply not true. Hundreds (more?) people had the same issue as can be found all over this forum and others. However, it did seem to straighten out by updating information (that didn't need updating) after the whole password reset fiasco. A couple days later and while I still get the error that my transaction can't be processed, the Linden $ do transfer in anyway.

You need to go further with this if it's the only way for you to take $ out of the game. It is surely not only you.

Yes. The Lindens changed the rules without telling us. There are other threads about this. You need to *use* your payment method (ie. buy Lindens from the Lindex or get a Premium Account) in order to cash Lindens out. So if you go to the Lindex right now and buy $1 USD of Lindens (I think the minimum is about 0.75USD) your selling limit will increase and you will be able to cash out.

And keep in mind that this means that you might have to wait up to 14 days AFTER the purchase for you trade limit to increase. It's now based not on your creation date, but your 'billing' date.

If you change your payment information, you run the risk of being reduced back to a day-one trading limit until you make another purchase and wait another 14 days.

I'm thinking that if this happens to me, I'll just go over to the SLExchange and do my buying and selling of L there. It's easier and far less stressful. You don't run the risk of your US bank charging you an foreign exchange rate fee with SLExchange. And they have far better customer service to boot.

LL changed their trading/billing policy a couple of months ago without even posting an announcement at their blog.

The first big forum thread about this problem is here:

/111/88/177355/1.html

Long story short, all the residents that they didn’t have any billing/trading with the LL or the LindeX, had their limits decreased to 0-1 day old resident, i.e., 10$/0$ buying/selling.

The only way to go back to your old limit, i.e. Level-1 2500$/5000$ buy/sell, is to buy a small amount of L$ from LindeX.

In a common fashion, LL changed their policy without thinking of hundreds/thousands of residents who don’t have a credit card (or they don’t want to use it on LindeX after the CC fiasco on September 2006) and in addition they cannot use Paypal because their billing agreement keeps failing (which is the case of most European Paypal members).

You get just a bit better rate on SLExchange and the Money is almost always deposited into PayPal by the very Next Day! You can also Buy Lindens there too! I started using the SLExchange after LL Quit excepting my PayPal acc. For some reason, Only known by the Great Wizard of SL my PayPal account was restricted, Phone support said they didn't know why and they would ad my name to a list to be checked out. It's been 3 Months and I still can't use PayPal with Linden Labs. SLExchange works Great!

Thanks for that tidbit Raudf. I had no idea. This enquiry seems to be coming up a lot lately - in world too - and that bit of info is rather crucial.