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Xplorer Cannoli
Cache Cleaner
Join date: 18 Sep 2005
Posts: 1,131
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07-31-2007 10:33
July 31, 2007, 10:31 am - An issue has occurred requiring all residents to be logged out of the grid. Logins are disabled while the problem is being investigated. Watch the blog for more details.
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Kitty Barnett
Registered User
Join date: 10 May 2006
Posts: 5,586
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07-31-2007 10:37
Log-ins aren't just disabled:
July 31, 2007, 10:31 am - An issue has occurred requiring all residents to be logged out of the grid. Logins are disabled while the problem is being investigated. Watch the blog for more details. I was at the bug triage with several Lindens and they were mid-sentence, so whoever threw the switch didn't bother to tell anyone  . |
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Aimee Congrejo
エイミー・コンレジョー
Join date: 14 Apr 2007
Posts: 68
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07-31-2007 10:37
Orly?
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エイミー・ Neko Wafer Aimee
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Incanus Merlin
Not User Serviceable
Join date: 12 Apr 2007
Posts: 583
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07-31-2007 10:41
I've just tried going to secondlife.com on a separate tab... all I'm getting is a blank page! Anyone else getting that or is just me on my underpowered laptop?
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Adz Childs
Artificial Boy
Join date: 6 Apr 2006
Posts: 865
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07-31-2007 10:41
alright, everyone. out of the pool.
Also, i've been getting intermittent 503 errors on secondlife.com pages and the unable to resolve secondlife.com error is back again i tried flushing dns cache but it didn't help. _____________________
http://slnamewatch.com — Second Life Last Name Tracking — Email Alerts — Famous People Lookup — http://adz.secondlifekid.com/ — Artificial Boy — Personal Blog
Hmm, there's nothing really helpful there, but thanks for pasting. |
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Kitty Barnett
Registered User
Join date: 10 May 2006
Posts: 5,586
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07-31-2007 10:44
The grid-wide slowdowns has an other update (not obvious
 ):[9:53 AM Pacific on 2007-07-31] [Update] On Saturday, when one of our many database hosts failed to a backup system, the backup system in turn was unable to handle the load. We attempted several fixes to this problem, including the creation and migration of load to other DB hosts, but we were still unable to determine why the systems were having so much trouble keeping up. On Monday AM, we figured out that the systems were misconfigured to handle the kind of load we were throwing at them. This was simple, unfortunate human error. We’ve been bringing new, correctly configured search systems online as they’ve completed imaging and copying in their DBs. That process should complete and be back to normal some time today. Again, we thank you for your patience. |
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Jack Hathor
Registered User
Join date: 13 Jul 2004
Posts: 10
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Morrons
07-31-2007 10:45
I cant stand the bs i read on the blog,
" At the present time there are issues when attempting to log into Second Life. The Server Team is currently working on a resolution. More information will be available as we receive it. Thank you for your patience. " FIRST we get thrown out, THEN they post this, seems more like an act of panic or disaster to me, I hope theyre not losing it. *rubs hands by the thought on update-wednesday, all ready for voice, lets have it* |
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Broccoli Curry
I am my alt's alt's alt.
Join date: 13 Jun 2006
Posts: 1,660
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07-31-2007 10:47
"This was simple, unfortunate human error."
In other words... "D'oh" Broccoli _____________________
~ This space has been abandoned as I can no longer afford it.
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Sophia Debevec
Registered User
Join date: 26 Mar 2007
Posts: 27
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07-31-2007 10:48
UNBELIEVABLE!!!!
No warning .. just log everyone out immediately .. beyond a joke |
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Xplorer Cannoli
Cache Cleaner
Join date: 18 Sep 2005
Posts: 1,131
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07-31-2007 10:49
I remember a while back last year when the grid went down several times a day, During the days of goo.
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Alicia Sautereau
if (!social) hide;
Join date: 20 Feb 2007
Posts: 3,125
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07-31-2007 10:49
talk about a major fuckup both in service and communication
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Mandy Carbenell
Recent Item
Join date: 27 Dec 2006
Posts: 847
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07-31-2007 10:49
Peeps, relax, we'll be on soon
Mandy C _____________________
Never argue with an idiot, they drag you down to their level.
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Atashi Yue
Registered User
Join date: 24 Jan 2007
Posts: 703
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07-31-2007 10:51
I don't think:
[Update] On Saturday, when one of our many database hosts failed to a backup system, the backup system in turn was unable to handle the load. We attempted several fixes to this problem, including the creation and migration of load to other DB hosts, but we were still unable to determine why the systems were having so much trouble keeping up. and this: Logins to Second Life are temporarily disabled at this time to fix several issues. More information will be available as we have it. Thank you. Are necessarily related. Might be though. |
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Sophia Debevec
Registered User
Join date: 26 Mar 2007
Posts: 27
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07-31-2007 10:54
god even a 10 second warning would have been better than nothing .. "everyone's getting logged out on 10 seconds due to a major screw up" ..... or maybe a grid monkey just chewed through the power cable ... was a really bad idea making them banana yellow
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Tid Kidd
Registered User
Join date: 8 Jun 2007
Posts: 191
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07-31-2007 10:55
I understand everything except the "throwing us off SL with no warning whatever". How difficult is it to give out a system-wide message?
My guess is that this an 'unscheduled outage' - otherwise how to explain the 503 Error that came not only in attempting to login to SL but also trying to access parts of these forums? That's not planned, it can't be. Then suddenly, an OFFLINE message. Whatever's happening, it all seems to suggest panic measures to me. Lets hope we are back online soon. |
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Broccoli Curry
I am my alt's alt's alt.
Join date: 13 Jun 2006
Posts: 1,660
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07-31-2007 10:58
People ... whining about "sudden chuckout" ... maybe something serious was happening, and data was being corrupted. Would you rather be chucked out, and possibly lose something - or get a 5 minute warning and risk losing everything?
We don't know the facts... except we don't know them all. Sometimes we just have to trust LL that things are done for a reason, which we may never know. I bet a lot of people complaining are those not contributing anything towards the costs too. Broccoli _____________________
~ This space has been abandoned as I can no longer afford it.
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Ciaran Laval
Mostly Harmless
Join date: 11 Mar 2007
Posts: 7,951
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07-31-2007 11:00
You know sometimes you just have to pull the plug and get the systems down, this is obviously an extreme condition.
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Morwen Bunin
Everybody needs a hero!
Join date: 8 Dec 2005
Posts: 1,743
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07-31-2007 11:02
You know sometimes you just have to pull the plug and get the systems down, this is obviously an extreme condition. Yes.... telling everyone to be so kind and log off in next 10 minutes may have resulted in more damage. Morwen |
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Marianne McCann
Feted Inner Child
Join date: 23 Feb 2006
Posts: 7,145
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07-31-2007 11:05
Yes.... telling everyone to be so kind and log off in next 10 minutes may have resulted in more damage. Yup.s This reminds me of when a similar plug pulling was done a few months back. Sometimes you simply do not have even the time for a single grid-wide notice. I knwo I'd be VERY upset if all of my stuff was corrupted because of a delay in bringing down the grid. Way more than I would if I was one of those logged out to protect it all. Mari _____________________
 "There's nothing objectionable nor illegal in having a child-like avatar in itself and we must assume innocence until proof of the contrary." - Lewis PR Linden "If you find children offensive, you're gonna have trouble in this world  " - Prospero Linden |
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Fareyn Babii
Owner of Condemned Design
Join date: 29 Jul 2007
Posts: 120
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07-31-2007 11:05
Heres something... Im a newbie here... and to come on as a new player and have all these problems right from the get go doesnt really wanna make me continue to pay them my money, or play this at all. in fact, It makes me want to demand a refund and uninstal the SL from my computer
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Bradley Bracken
Goodbye, Farewell, Amen
Join date: 2 Apr 2007
Posts: 3,856
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07-31-2007 11:10
I can't believe the amount of whining going on about not receiving a warning. Sure it sucks if you're working on something and suddenly get booted. It happens all the time though when you crash so get over it.
While I'm not a big fan of LL and their ability to maintain the grid I do know one thing: they aren't making money if no one is on. If they booted everyone off suddenly without warning I trust that it was for good reason. |
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CJ Carnot
Registered User
Join date: 23 Oct 2005
Posts: 433
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07-31-2007 11:11
[10:35 AM PDT on 07/31/2007]
Logins to Second Life are temporarily disabled at this time to fix several issues. [10:28 AM PDT on 07/31/2007] At the present time there are issues when attempting to log into Second Life. Ah well, so it's "issues" is it ? I feel so much better informed thanks to the wonderful blog. After the fiasco that was yesterday, this is hardly LL's finest hour... |
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Reitsuki Kojima
Witchhunter
Join date: 27 Jan 2004
Posts: 5,328
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07-31-2007 11:11
Heres something... Im a newbie here... and to come on as a new player and have all these problems right from the get go doesnt really wanna make me continue to pay them my money, or play this at all. in fact, It makes me want to demand a refund and uninstal the SL from my computer You won't get the refund, don't bother. That said, if you quit because of the events of the last couple days, I suppose its understandable, but its not taking them in perspective, and it's not really a fair assessment of SL as a whole. _____________________
I am myself indifferent honest; but yet I could accuse me of such things that it were better my mother had not borne me: I am very proud, revengeful, ambitious, with more offenses at my beck than I have thoughts to put them in, imagination to give them shape, or time to act them in. What should such fellows as I do crawling between earth and heaven? We are arrant knaves, all; believe none of us.
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Solomon Devoix
Used Register
Join date: 22 Aug 2006
Posts: 496
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07-31-2007 11:11
Marianne, I see I'm not the only one thinking of the "fatal hardware error" logout message of a few months back. They pulled the plug without warning then, and rightly so. I'm going to give them the benefit of the doubt and think it must have been something equally, or nearly equally, serious and sudden this time.
Fareyn, these kinds of problems are annoying to say the least, and it's unfortunate for you they happened as you were trying to get up to speed with SL. It does have a lot of problems, but I at least think it is worth getting to know regardless. If you feel otherwise, I am sorry to hear it. But be warned... LL does not give refunds. So even if you uninstall SL and do not ever come back, no refund will be forthcoming. |
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Reitsuki Kojima
Witchhunter
Join date: 27 Jan 2004
Posts: 5,328
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07-31-2007 11:12
[10:35 AM PDT on 07/31/2007] Logins to Second Life are temporarily disabled at this time to fix several issues. [10:28 AM PDT on 07/31/2007] At the present time there are issues when attempting to log into Second Life. Ah well, so it's "issues" is it ? I feel so much better informed thanks to the wonderful blog. After the fiasco that was yesterday, this is hardly LL's finest hour... And it's already fixed, for crying out loud. _____________________
I am myself indifferent honest; but yet I could accuse me of such things that it were better my mother had not borne me: I am very proud, revengeful, ambitious, with more offenses at my beck than I have thoughts to put them in, imagination to give them shape, or time to act them in. What should such fellows as I do crawling between earth and heaven? We are arrant knaves, all; believe none of us.
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