My skin works fine, but its face and head skin is black

I can't figure out whats wrong, my skin is loaded but my head appears all black under the hair, and it just seems to be from the neck up.

when I go to appearances to take a closer look, the skin on my face loads appropriately. but as soon as I leave the edit interface, it pops back to black.

please advice.

Here's a thread that may address that problem. I dont' have time to read it all the way through, so my apologies if it doesn't fix your case.

/327/09/172080/1.html

I can't figure out how to recook, or where the local shader cache file is to delete.

Users suggest those things but they don't particularly explain how.

CNTRL ALT D adds two new drop down menus for you

The first is the "Client" menu

Drop that down and move your mouse to the "rebake textures"

This happened to me on Friday, as I logged in to participate in a wedding - eeek!!

I tried detach all, rebake, cleared cache, reboot, relogged, etc multiple times. I ended up wearing a newbie skin for the wedding : (

When I logged in a few hours later, I still had issues, so I cleared cache, rebooted and logged in to find that the issues were resolved.

I think the sim I was in was too laggy - try to find an empty new sim and try the above.

Of course, this highlighted my need for another skin with a fabulous makeup - just for backup of course! *wink

If you have two monitors:

Edit / Preferences, Network, Clear Cache
close SL & reopen
drag the open screen over to the *other* monitor
connect
Client / Character / Rebake Textures

If you don't have two monitors the most common case seems to be switching back and forth between SL and another proggie:

Client / Character / Rebake Textures first

Edit / Preferences, Network, Clear Cache next if you're still black
relog
Client / Character / Rebake Textures again (going into appearance can help nudge)

If it's still no good, you can try the workaround for a 'broken' skin:

If the skin is copy (doesn't say 'no copy' behind it in inventory):
* left click it Ctrl-C to copy, make a new folder, Ctrl-V to paste (this is so you can tell the copy from the original)
* change into a newbie skin (if you don't have them Library / Clothing, one of the outfits folders)
* Clear Cache, relog, rebake
* change into the *copy* of the skin
* Clear Cache, relog, rebake

If the skin isn't copy, but it is modify:
* Clear Cache, relog
* go into appearance, and change one of the sliders slightly
* go out of appearance, and rebake

If the skin isn't copy, isn't mod and if you see yourself fine with a different skin (the newbie one is a good test one), contact the skin creator and ask them for a fresh copy of the skin.

If none of the above works, I'm out of suggestions .

I wonder if the Preferences / Advanced Graphics / Outfit Composite Limit might have an effect. Maybe setting it to zero. Just a guess.

Or maybe changing the screen resolution. Also a guess.