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Impending asset server doom?

Eben Slade
If the wind stops, row!
Join date: 17 May 2007
Posts: 146
01-08-2008 09:06
Really frustrated right now....

Today, I've spent the morning making a new building for my property. First, I used 4 cube prims to make the floor. I got them textured, put in place, and then linked before I moved on to building the walls. While I was finishing up on the walls, I noticed that one of the floor prims was acting "phantom." I checked the prim settings, and no, phantom was not clicked. The other 3 prims of the floor acted normal too. Oh, well, I just delete that prim, re-make it, and re-link it into the floor.

Then, I went on to the door frame. Once I had it to my liking (it looked like a torii gate) I linked it together. Uh-oh, the top piece isn't big enough. Oh, well, I thought; I'll just edit linked parts and re-size it. Except when I did that, the prim kept reverting back to the original size, over and over. So I un-linked it, deleted it, and made a new one from scratch.

Finally, I started on the front steps. 3 cylinder prims cut in half, each one 1.5 meters smaller than the one below it, and stacked on top of each other with just 0.5 meters difference in the z coordinate. I get them just how I want them and try to link them, but I keep getting the error "Link failed; pieces to far apart." The whole step, all 3 prims, take up less than 2 meters on the z axis.

Are the issues I'm experiencing asset server issues? Who do I report this mess to? Is it something I'm doing wrong on my end? I've tried logging off and clearing the cache, but it still occurs. I'm so frustrated, and don't know what to do at this point.
Atashi Toshihiko
Frequently Befuddled
Join date: 7 Dec 2006
Posts: 1,423
01-08-2008 09:14
The problems you are describing seem to me to be exactly what happens when you are trying to link peices that are too far apart...like the error said.

If you link some things together then change the sizes of some of them, and they keep snapping back to the previous size, that means that the size you are trying to change the part to will break the link rules.

-Atashi
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Raudf Fox
(ra-ow-th)
Join date: 25 Feb 2005
Posts: 5,119
01-08-2008 09:15
The asset servers are pretty much in a perpetual state of meltdown right now. In fact, tomorrow, SL goes offline so that they can add more hardware to the asset system. I hope they add rats instead of hamsters (no insult intended Raymond.. rats just are stronger and meaner.. thus Lindens have less desire to take them off the wheels for cuddle time.)

Given the band of strong thunderstorms that just moved through my area of the state, I'm staying out of SL for a bit. The phone box at the end of the driveway is probably partially under water again.
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Eben Slade
If the wind stops, row!
Join date: 17 May 2007
Posts: 146
01-08-2008 09:38
From: Atashi Toshihiko
If you link some things together then change the sizes of some of them, and they keep snapping back to the previous size, that means that the size you are trying to change the part to will break the link rules.
-Atashi


I appreciate the quick responses. I'd agree with Atashi, but when I deleted the top item and made it from scratch, I was able to re-link it without trouble. The door frame is completed, and was only a problem for a little while. Long enought to tick me off, but not long enough to be a real problem.

Now I've moved on to the steps and they still will not link, even though there is no reason that they should not. I even built the exact same set of prims from scratch on a different section of my property, and they link just fine. The only difference is this new set is plywood, where I had textured the previous set of steps.

I know I can just remove the original set of steps and put in the new ones I built from scratch (after I texture them,) but if this is indicitive of a larger problem, I want to know if I should report it to someone.

Also, what about the phantom floor? Is that just a hiccup in the linking system? Did that prim just decide it was phantom no matter what the build menu said?
Nika Talaj
now you see her ...
Join date: 2 Jan 2007
Posts: 5,449
01-08-2008 09:42
Last night's thread about the same set of problems:
/327/b6/234026/1.html

Yes, this should be reported to LL through the support website ... tho I'm not sure if basic accounts have the option to do so. Take a look.
Isablan Neva
Mystic
Join date: 27 Nov 2004
Posts: 2,907
01-08-2008 09:43
I've been having linking issues this morning as well. Only thing I can tell you is to STOP building when SL starts acting wonky with asset error messages before you damage your build further.
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Phil Deakins
Prim Savers = low prims
Join date: 17 Jan 2007
Posts: 9,537
01-08-2008 10:29
From: Eben Slade
Also, what about the phantom floor? Is that just a hiccup in the linking system? Did that prim just decide it was phantom no matter what the build menu said?
Over time, I've found that happen several times with parts of prims - doesn't even need to be whole one. I put it down to 'just one of those things'.
Atashi Toshihiko
Frequently Befuddled
Join date: 7 Dec 2006
Posts: 1,423
01-08-2008 10:31
The prim in the floor that went phantom -- was it the root prim? There's a bug that manifests sometimes (seemingly randomly) where if you edit the individual prims of a linkset, the root prim sometimes gets corrupted and goes 'phantom'. When that happens, the only solution I have found is to unlink, delete the corrupt prim, make a new one, and link everything else back to it. It's incredibly annoying but in my experience it's somewhat rare... I've experienced it maybe a half dozen times in the past year.

Overall, the asset system is definately melting down or falling apart (hopefully tomorrow's maintenance will help...) but I've seen and experienced at least some of what you are describing for a long time, as independant (but annoying) issues.

-Atashi
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Wildefire Walcott
Heartbreaking
Join date: 8 Nov 2005
Posts: 2,156
01-08-2008 10:35
This thread lists some other asset problems folks have been seeing the past few days. I had been planning to do a major build over the weekend but got so frustrated with prims not deleting/taking to inventory that I haven't resumed the project since Friday.

/327/b6/234026/1.html
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Dementia Obviate
Registered User
Join date: 29 Nov 2006
Posts: 218
01-08-2008 11:56
I've had these same problems off and on for months now. The prims that go phantom, I found nothing to do besides unlinking and deleting the bad prim and replacing it with a new one. The prims that won't resize, I've worked around by unlinking them, resizing them, then relinking... but occasionally they won't link back in, other times they do without problem.