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Hoping the new optional viewer fixes this :(

Wilhelm Neumann
Runs with Crayons
Join date: 20 Apr 2006
Posts: 2,204
06-25-2007 13:37
This is what I have been looking at or some version of it since about january or so. Right now this is all i see when I login to SL :(

I have updated drivers so much its not funny problem is they cant get anymore up to date.

This is not seen in any other application I even loaded up two other MMorpg's and paid money to see if this would happen with another high graphics application (since I dont see it when working)

No issues with vanguard
No issues with matrix online (tried that first was an older game)

Card is apparently not damaged and I have been told its a compatibility issue

its a 7900GTS by nvidia :(

do i replace this with another version of nvidia card? I dont want to waste money on this lol so i am llooking for opinions

Behold Wihlems world (or is it hell) anyhow my sl time is about 2 minutes max as a result of this and has been for awhile :(

Gillian Waldman
Buttercup
Join date: 1 Oct 2006
Posts: 697
06-25-2007 13:40
What Forceware drivers are you on? Vista or XP? If rolling back doesn't work, file a bug report via JIRA with full specs and screenshot. Plus upload your SL log.
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Wilhelm Neumann
Runs with Crayons
Join date: 20 Apr 2006
Posts: 2,204
06-25-2007 13:42
its windows xp

if i could figure out jira I would but i can't so :(

and yes i rolled them back a couple of times so far gave up.
Gillian Waldman
Buttercup
Join date: 1 Oct 2006
Posts: 697
06-25-2007 13:45
Wilhelm - what are your forceware drivers? These are easy to find with nvidia - right click on your desktop, bring up the nvidia control panel, go to about nvidia and copy the forceware driver numbers here.

JIRA is indeed very easy once you get the hang of it. I can walk you through it if you need help.
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Gillian Waldman
Buttercup
Join date: 1 Oct 2006
Posts: 697
06-25-2007 13:46
Oh - and next time you're in-world, make sure that VBO is turned ON.
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Wilhelm Neumann
Runs with Crayons
Join date: 20 Apr 2006
Posts: 2,204
06-25-2007 13:55
well it wont let me copy it so i will just retype

its 94.24 i think honestly i dont get along with windows I downloaded the recent drivers from the nvidia site and installed that several times now although they are the identical drivers this card is no longer updated driver wise to my knowledge they are only updating the new generation cards i think?
the VBO was on it didn't work so i turned it off hehe

i'm actualy at a loss of what to do so was looking for compatible cards and I"m pretty sure this was dealt with in jira and this is not my first post about it (tried technical awhile back but honestly i can't play this game like this)

edited in after VBO is on and has been for awhile i think I turn it of flip it on and try anyhow as i said at this point i'm looking fora list of second lfie compatible cards because honestly i think this is easier hehe

It also is worse when traffic is very high when traffic is low i have few issues like at 2 a.m. its there but not as bad and takes the game about 20 minutes to work up to this my time etc at this time of the game if i login when i'm not working this is what i see .

During this time of day with higher traffic numbers i see this as soon as I login
Gillian Waldman
Buttercup
Join date: 1 Oct 2006
Posts: 697
06-25-2007 18:25
Your card is more than capable of running SL properly. You should file a ticket and get someone to walk you through this. It looks like what happened to me before I enabled VBO but this was way back when VBO was not part of the standard viewer. You might also post this in the technical section of the forums. I know plenty of people that run that card with XP beautifully. I run XP and Nvidia 7900GS and it's fine. Obviously two totally different cards and drivers, but same general family.
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Wilhelm Neumann
Runs with Crayons
Join date: 20 Apr 2006
Posts: 2,204
06-25-2007 18:55
yes this is a gts and i think they have not supported it in SL. I posted as I said to the technical forums Im not computer illeterate i just hate windows and avoid it as much as possible but its set up the way it should be and VBO is turned on and yes it should technically be able to run sl no problem but it is a compatibility issue and without going and telling them to program sl for the card there is not much I can do about it.

Problem is coincidentally the 8800 GTS cards wont start at all so for whatever reason they have completely left out programming for the GTS series. When I went to buy a replacement card today all i could find were 8800 ultras and 8800 GTS cards (since the ultra's are way expensive and overkill i walked out with another GTS series card 8800 GTS then i scroll down to the technicall support forum and find that sl wont even start up period that its crashing to a blue screen using the card i just bought. )

Anyhow I tried jira again and after an hour of fiddling and not acctualy succeeding in making a ticket i gave up. Its one of the worse systems I have every seen. I dont mind complicated but submitting a bug should be painless this most definately was not a painless system so i went away again without jira opened


In any event its irrelevant I have posted the card and complete computer specs twice to the technical forum and gotten no results or replies so they simply dont want to program for GTS series cards and I just bought another one :(
Gillian Waldman
Buttercup
Join date: 1 Oct 2006
Posts: 697
06-25-2007 21:10
It's absolutely supported...plenty of people run it.

I would again suggest two things:
1) If you're premium, file a support ticket through the support portal (recommend you go this way as I said plenty of people use your card and XP)
-or-
2) Open an issue on Jira. It's quite simple. Log-in to Jira, hit "Create New Issue" on the top toolbar. Fill in detailed information (best way is to copy and paste from your "about second life" file in-world; add your Nvidia specific information (including drivers); attach snapshot. File it as a Graphics issue affecting 1.17.1 (or whatever viewer you're using). Include a reproduction of the issue.
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Wilhelm Neumann
Runs with Crayons
Join date: 20 Apr 2006
Posts: 2,204
06-25-2007 22:00
I will repeat again my head explodes everytie i try to start a jira issue i hit the keys nothing happens i gave on jira afer spending another hour farting around hence my reason for posting to forums because i have not managed to get a degree yet in jira use. I'm sorry it may be easy for some and im not stupid but its beta i guess for a reason.

I started writing the thing up hit the buttons and my hour of work was gone

extremely frustrated and so i am posting my frustration with non stop viewer issues and the fact i can't seem to actualy get jira to work half the time it takes me 3 tries to register a vote on ones already started

I know you mean well but honestly me and jira are nto compatible and i am giving it ablue screen when it boots up (my attempt at humour before i throw the computer out the window)

anyhow i have said my piece its not like i haven't posted full specs of this computer in the technical issues forum twice now over the same graphics issue i have had since official release of first look viewer.

If i could use jira it would have been in there long ago but as i have siad for the life of me it wont cooperate and i'm not spending anymroe time banging my head on a wall.

I'm tired if taking my computer apart to find there is nothing wrong with it. Updating bios and chipsets that are all ready up to date and updating drivers for graphics cards that are all ready up to date

No i'm not a premium memember when my premium came due in april i didn't renew for the year because I CAN'T USE SL :(

see my post count? it was 100 until i becamse unable to use sl that post count is a result of using the only part of sl i can use the forums sad but true

the only reason i hand out here is in hopes that maybe one day there will be a solution and a stable usable viewer will be put out and i can actualy play the game until then i give up

sorry tried jira and failed again as i said i'm not a stupid person but i can't make it go ..

the person who created that thing was purposely trying to be crytic i swear :(

I think i could learn python faster then figuring out how that jira works

*wanders off to learn python since he can't get into sl might as well do something with his recreation time *
Tholan Nohkan
Registered User
Join date: 9 Nov 2006
Posts: 21
06-25-2007 22:17
Make sure you're running secondlife on your primary monitor maybe?
Gillian Waldman
Buttercup
Join date: 1 Oct 2006
Posts: 697
06-26-2007 03:34
Sorry Jira isn't working out - I didn't get that it won't take your new issues. I know this is very frustrating - wish I could help more. Hopefully someone else can chime in and help :)
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Suzi Sohmers
Registered User
Join date: 4 Oct 2006
Posts: 292
06-26-2007 04:10
Wilhelm.

When you updated your drivers, did you completely remove the old ones manually? Sometimes old drivers leave stuff behind that isn't removed by the standard install. There's a website somewhere that specifically deals with the issue of cleaning out old drivers. I'll try to find it for you.

Edit: Try here: http://www.majorgeeks.com/downloads28.html

Get well soon.
Bodie Bosch
Mad Mad Mad Science!
Join date: 11 Dec 2006
Posts: 56
06-26-2007 07:51
I am curious as to what power supply the fellow is running with. The 8800's are beefy cards, requiring plenty of good power to run properly. They are so power hungry that they can starve other vital areas of the PC of power, creating all sorts of mayhem. Please tell me that you have at least a 500 watt power supply to go with that 8800 GTS.
Raudf Fox
(ra-ow-th)
Join date: 25 Feb 2005
Posts: 5,119
06-26-2007 08:06
Wilhelm, if the Jira isn't easy to use, try the Support Portal instead. Do not use the quick search to find the issue. Go to the submit ticket or solution finder instead. Jira is definitely not user friendly and took me a while to figure out how to use. I hate to think how those for whom English is not their primary language deal with it.

*nods* I agree with Bodie too. I'm looking for a beefier power supply for my computer, because when I have SL or any other graphics intensive game, I get some artifacting that I think is actually related to the farking thing getting too hot. I've got a better case with more fans and vents, but the power draw from the card is enough that the fans will fail. (At least that is what I understood by the rambling lecture I got. Dell is bad about the weak power supplies in gaming machines.. it's what was the cause of death for my husband's XPS! And my comp is exactly the same hardware inside, but without the extra cooling fans. And it's lasted a year or so.)

I bust the games back to a more basic form, which in SL can mean turning off the Avatar Vertex Program. That is what causes the most issues for me in the artifacting.. even though my poor comp can handle it otherwise.
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Wilhelm Neumann
Runs with Crayons
Join date: 20 Apr 2006
Posts: 2,204
06-26-2007 11:12
well i have not installed the 8800 just ordered it

yes i am only using one monitor
the power supply in place is 800 watts already i can't need more then that?
(the computer was built to accomodate upgrades)
the card in place is a 7900 gts i'm replacing it with an 8800 gts
and yes i remove old drivers befoer putting i new ones
from what i am reading in the tech forum below the 8800 gts which is really only a slightly improved 7900 one actually it still uses the same ram as the previous series its just got a different number anyhow that driver is not working its giving strange messages as its totally not recognized for second life use and when they go to update drivers they get blue screens so the drivers second life is using is not the recent ones in fact i dont know which ones they are using but again i'm at a loss unless a linden wants to answer
I will try the support portal but i am free anyhow so they wont answer from what i am told and i'm not sure jira is the appropriate place anyhow
I also dont know how many others are experiencing it not everyone says something and many people just give up and move on (or buy a graphics card that they know will work seems the GS series does work but when i went in to buy one they had been recently removed and replaced with 8800 ultras and such .. progress so finding a card in the previous generation is presently a challend where i am )

anyhow i will try the support portal when they deliver the new card if i plug it in and it doesn't work but from what i am reading below its not gonna work

thanks
sits and watches the message board
:(

/142/e3/192685/1.html <--- 8800 GTS card not recognized by SL period that is what i bought because that is pretty much the onlychoice i had
Bodie Bosch
Mad Mad Mad Science!
Join date: 11 Dec 2006
Posts: 56
06-26-2007 13:52
Other things to try to check for overall machine stability is to try to run various benchmark tools. Like SiSoft Sandra (Burn in mode), Memtest x86 and Windows Memory Test Beta. There are other things to do that can check specific areas, like Toast for CPU burn-in and testing, and running the various Benchmark Utilities over and over again. (3-D Mark, Aquamark, etc.) The latter check overall "health" because they are very intensive benchmarks that stress many parts of the system as a whole to generate a synthetic benchmark. Running them for as long as you can also determines if the system is thermally stable and the power supply is up to snuff. Power supply problems are the worst to diagnose and generate very random problems from screen artifacts, to corrupted RAM, HDDs and general instability/BSODs and the like. The only way to check them is with some specific instrumentation usually out of the reach of the average person. When you have eliminated anything else as being the problem - check that power supply. Borrow one from a friend if you have to; but it will be worth it in the end if it solves your issues.
(EDIT: My inner spelling Nazi goose-stepped over a word or two.)
Wilhelm Neumann
Runs with Crayons
Join date: 20 Apr 2006
Posts: 2,204
06-26-2007 14:47
From: Bodie Bosch
(EDIT: My inner spelling Nazi goose-stepped over a word or two.)



hehe fine i type standing up half the time to a very evil back problem and it also gives me numb hands so as i have said before half the time it looks like i am hitting the keyboard with my fists and so that is how it looks sorry its life . If i had not posted this thread i would not be posting much today so sorry as i said that's life hehe

as for the rest unfortunately the reason why i am so frustrated is because i just went throughall this testing stuff and i ahve been told this is a compatibility issue. Also even though there was nothing wrong with the card or anything else inside the computer. Im taking the time to put in max ram the board will hold to bring it to 4 gigs and replacing the card (even though technically there is nothing wrong its a compatibility issue of some sort i was told to go and tlel the software designers the reason my stuff wont run is because of faulty programming ) Anyhow as i said here is hoping a linden picks up that the 8800gts card is not recognized at all and knowing that i have a computer that wont be running sl soon even though it has passed benchmark tests :(
Bodie Bosch
Mad Mad Mad Science!
Join date: 11 Dec 2006
Posts: 56
06-27-2007 07:56
I run a pair of 8800 GTX-OC cards on my rig and SL runs them just fine. Other games squawk a little that use Direct-X. For some reason, with the latest WHQL drivers installed for these bad little children; I get error windows that flash open stating that my video drivers are too old. Nevermind the fact that the paint is barely dry on these freshly released drivers - so it is interesting to see how things pan out. BTW, it runs SL and other applications and games flawlessly, but until I upgraded my power supply to where it is now - I was having troubles that sound alot alike yours.