Second Life Forums Archive

Musicteacher Rampal

Registered User

Join date: 20 Feb 2004

Posts: 824

05-15-2007 05:59

Everytime I try to log in to Jira or even go to a Jira link someone has posted, I get "page cannot be displayed" Is jira down or broken? Additionally has there been some type of "dummies guide to JIRA" created? I really don't get it

Cristiano Midnight

Evil Snapshot Baron

Join date: 17 May 2003

Posts: 8,616

05-15-2007 06:03

It's not just you - it is down for me now as well, and it worked previously.

_____________________

Cristiano

ANOmations - huge selection of high quality, low priced animations all $100L or less.

~SLUniverse.com~ SL's oldest and largest community site, featuring Snapzilla image sharing, forums, and much more.

Broccoli Curry

I am my alt's alt's alt.

Join date: 13 Jun 2006

Posts: 1,660

05-15-2007 06:37

I remember a similar thing happening in Sims Online.

Where's the best place to report broken things? The bug boards. Where do you go if the bug boards are broken? Nowhere.

Broccoli

_____________________

~ This space has been abandoned as I can no longer afford it.

bilbo99 Emu

Garrett's No.1 fan

Join date: 27 Oct 2006

Posts: 3,468

05-15-2007 06:49

From: Broccoli Curry

I remember a similar thing happening in Sims Online.

Where's the best place to report broken things? The bug boards. Where do you go if the bug boards are broken? Nowhere.

Broccoli

makes me think of the shipwrecked sailor on the desert island .... with a pencil ... a piece of paper .. and a broken bottle

SuezanneC Baskerville

Forums Rock!

Join date: 22 Dec 2003

Posts: 14,229

05-15-2007 07:10

I sent email to torley, jeska, and support, used the inworld IM for the Mental Lindens / Volunteers group and was advised by a volunteer to send email about such a thing to [email]inworldsupport@secondlife.com[/email] .

Presumably this is an email address that gets reacted to quickly, and suggested for that reason, since the problem doesn't concern an inworld matter directly.

_____________________

-

So long to these forums, the vBulletin forums that used to be at forums.secondlife.com. I will miss them.

I can be found on the web by searching for "SuezanneC Baskerville", or go to

http://www.google.com/profiles/suezanne

-

http://lindenlab.tribe.net/ created on 11/19/03.

Members: Ben, Catherine, Colin, Cory, Dan, Doug, Jim, Philip, Phoenix, Richard,
Robin, and Ryan

-

SuezanneC Baskerville

Forums Rock!

Join date: 22 Dec 2003

Posts: 14,229

05-15-2007 07:35

Jira's back up.

_____________________

-

So long to these forums, the vBulletin forums that used to be at forums.secondlife.com. I will miss them.

I can be found on the web by searching for "SuezanneC Baskerville", or go to

http://www.google.com/profiles/suezanne

-

http://lindenlab.tribe.net/ created on 11/19/03.

Members: Ben, Catherine, Colin, Cory, Dan, Doug, Jim, Philip, Phoenix, Richard,
Robin, and Ryan

-

Doubledown Tandino

ADULT on the Mainland!

Join date: 9 Mar 2006

Posts: 1,020

05-15-2007 08:56

So, if the Jira breaks, where do we report the bug to?

_____________________

http://djdoubledown.blogspot.com

Wilhelm Neumann

Runs with Crayons

Join date: 20 Apr 2006

Posts: 2,204

05-15-2007 09:30

Its been like that for about a week i just assumed it was me being unable to figure out how to log myself in. IN the past it took me several tries to login now it wont let me login at all.

I was blaming me but I guess I should not have...

Atashi Yue

Registered User

Join date: 24 Jan 2007

Posts: 703

05-15-2007 09:37

Maybe they banned it?

SuezanneC Baskerville

Forums Rock!

Join date: 22 Dec 2003

Posts: 14,229

05-15-2007 10:31

From: Doubledown Tandino

So, if the Jira breaks, where do we report the bug to?

From: me

I [...] used the inworld IM for the Mental Lindens / Volunteers group and was advised by a volunteer to send email about such a thing to [email]inworldsupport@secondlife.com[/email] .

.

_____________________

-

So long to these forums, the vBulletin forums that used to be at forums.secondlife.com. I will miss them.

I can be found on the web by searching for "SuezanneC Baskerville", or go to

http://www.google.com/profiles/suezanne

-

http://lindenlab.tribe.net/ created on 11/19/03.

Members: Ben, Catherine, Colin, Cory, Dan, Doug, Jim, Philip, Phoenix, Richard,
Robin, and Ryan

-

Rocky Rutabaga

isn't wearing underwear™

Join date: 14 Apr 2006

Posts: 291

05-15-2007 12:07

Can everyone else log in? I just tried for 20 minutes, trying all kinds of voodoo and tricks and nothing worked. I can see the listings and such. It allows me to type in my name and password, but then the next screen does not show me as logged in and the vote link is not there. Aieee.

_____________________

SuezanneC Baskerville

Forums Rock!

Join date: 22 Dec 2003

Posts: 14,229

05-15-2007 12:31

Did you start from jira.secondlife.com or from a link to an issue>

_____________________

-

So long to these forums, the vBulletin forums that used to be at forums.secondlife.com. I will miss them.

I can be found on the web by searching for "SuezanneC Baskerville", or go to

http://www.google.com/profiles/suezanne

-

http://lindenlab.tribe.net/ created on 11/19/03.

Members: Ben, Catherine, Colin, Cory, Dan, Doug, Jim, Philip, Phoenix, Richard,
Robin, and Ryan

-

Musicteacher Rampal

Registered User

Join date: 20 Feb 2004

Posts: 824

05-15-2007 12:44

How do you vote for anything??? I can't find anything that will let me vote. Also it says "you will see more options if you log in" under operations, and I logged in and got the exact same screen...????

NEEDED!!! JIRA for Dummies!

Wilhelm Neumann

Runs with Crayons

Join date: 20 Apr 2006

Posts: 2,204

05-15-2007 12:50

well it works for me at the moment if i go to the main link I haven't tried going directly to an issue last time I tried was on the weekend over the butt up my behind issue and it would not let me log in

Hugsy Penguin

Sky Junkie

Join date: 20 Jun 2005

Posts: 851

05-15-2007 12:58

From: Musicteacher Rampal

How do you vote for anything??? I can't find anything that will let me vote. Also it says "you will see more options if you log in" under operations, and I logged in and got the exact same screen...????

NEEDED!!! JIRA for Dummies!

This post has information that worked for me on how to log-in and vote for something:

/327/08/183756/5.html#post1510693

It seems the key to make sure to login from the main page.

_____________________

--
Hugsy Penguin

Oryx Tempel

Registered User

Join date: 8 Nov 2006

Posts: 7,663

05-15-2007 13:03

From: Musicteacher Rampal

How do you vote for anything??? I can't find anything that will let me vote. Also it says "you will see more options if you log in" under operations, and I logged in and got the exact same screen...????

NEEDED!!! JIRA for Dummies!

This might be due to your internet cache as opposed to JIRA itself (I'm not sure!). Try clearing your internet history/cache/cookies/etc and restarting your browser.

[Edit]:

Ha! I just checked it myself and you're absolutely right. What I did to get out of that was to go to the JIRA Homepage.. for some reason that registered me as being logged in, so I was able to search for and vote for an issue.

Winter Ventura

Eclectic Randomness

Join date: 18 Jul 2006

Posts: 2,579

05-15-2007 13:36

From: Oryx Tempel

This might be due to your internet cache as opposed to JIRA itself (I'm not sure!). Try clearing your internet history/cache/cookies/etc and restarting your browser.

[Edit]:

Ha! I just checked it myself and you're absolutely right. What I did to get out of that was to go to the JIRA Homepage.. for some reason that registered me as being logged in, so I was able to search for and vote for an issue.

This has been happening to me as well. Something is bugged about the "log in" links on the jira issue pages. There's a REALLY ugly workaround for it.

when you want to log in:

click "home" (top left corner)
then click Log in (top right corner)
enter your info and press the "go" button (submit, log in, whatever the button says)
THEN go BACK in your browser history to the page you wanted to view
refresh the page if neccessary.

The problem comes in, if you ACCIDENTALLY forget to do the above. if you log in using the links on the issue page, it seems you enter some sort of "Pseudo-logged state". The banner at the top thinks you are logged in, but the vote/edit panel (on the left) doesn't think you are. Clearing this can be a pain as well. Let's see if I can reproduce the clearin process:

If you clicked one of the "Log In" links on an issue page and attempted to log in (doesn't matter which, both are busted)... the browser will display as if you had not logged in, even though you now are. to clear this:

click "home" (top left corner)
..........You will still not appear to be logged in.
then click Log in (top right corner)
..........the page will now actually log you in.
THEN go BACK in your browser history to the page you wanted to view
refresh the page if neccessary.

This "Jira Log In Bug" has been annoying the hell out of me since the very first day I tried to vote on an issue. How the hell do we report a bug with JIRA ITSELF?

_____________________

● Inworld Store: http://slurl.eclectic-randomness.com
● Website: http://www.eclectic-randomness.com
● Twitter: @WinterVentura

SuezanneC Baskerville

Forums Rock!

Join date: 22 Dec 2003

Posts: 14,229

05-15-2007 15:06

I've had the problem Winter describes consistently. If I want to take a Jira link, I open a new tab, go to jira and log in, go to the other tab, and click the link. When my brain cells are firing.

Not being able to get the jira system itself to work right does make one a bit cynical about the whole process.

_____________________

-

So long to these forums, the vBulletin forums that used to be at forums.secondlife.com. I will miss them.

I can be found on the web by searching for "SuezanneC Baskerville", or go to

http://www.google.com/profiles/suezanne

-

http://lindenlab.tribe.net/ created on 11/19/03.

Members: Ben, Catherine, Colin, Cory, Dan, Doug, Jim, Philip, Phoenix, Richard,
Robin, and Ryan

-

Welcome to the Second Life Forums Archive

JIRA Broken?

JIRA Broken?
Musicteacher Rampal Registered User Join date: 20 Feb 2004 Posts: 824	05-15-2007 05:59 Everytime I try to log in to Jira or even go to a Jira link someone has posted, I get "page cannot be displayed" Is jira down or broken? Additionally has there been some type of "dummies guide to JIRA" created? I really don't get it
Cristiano Midnight Evil Snapshot Baron Join date: 17 May 2003 Posts: 8,616	05-15-2007 06:03 It's not just you - it is down for me now as well, and it worked previously. _____________________ Cristiano ANOmations - huge selection of high quality, low priced animations all $100L or less. ~SLUniverse.com~ SL's oldest and largest community site, featuring Snapzilla image sharing, forums, and much more.
Broccoli Curry I am my alt's alt's alt. Join date: 13 Jun 2006 Posts: 1,660	05-15-2007 06:37 I remember a similar thing happening in Sims Online. Where's the best place to report broken things? The bug boards. Where do you go if the bug boards are broken? Nowhere. Broccoli _____________________ ~ This space has been abandoned as I can no longer afford it.
bilbo99 Emu Garrett's No.1 fan Join date: 27 Oct 2006 Posts: 3,468	05-15-2007 06:49 From: Broccoli Curry I remember a similar thing happening in Sims Online. Where's the best place to report broken things? The bug boards. Where do you go if the bug boards are broken? Nowhere. Broccoli makes me think of the shipwrecked sailor on the desert island .... with a pencil ... a piece of paper .. and a broken bottle
SuezanneC Baskerville Forums Rock! Join date: 22 Dec 2003 Posts: 14,229	05-15-2007 07:10 I sent email to torley, jeska, and support, used the inworld IM for the Mental Lindens / Volunteers group and was advised by a volunteer to send email about such a thing to [email]inworldsupport@secondlife.com[/email] . Presumably this is an email address that gets reacted to quickly, and suggested for that reason, since the problem doesn't concern an inworld matter directly. _____________________ - So long to these forums, the vBulletin forums that used to be at forums.secondlife.com. I will miss them. I can be found on the web by searching for "SuezanneC Baskerville", or go to http://www.google.com/profiles/suezanne - http://lindenlab.tribe.net/ created on 11/19/03. Members: Ben, Catherine, Colin, Cory, Dan, Doug, Jim, Philip, Phoenix, Richard, Robin, and Ryan -
SuezanneC Baskerville Forums Rock! Join date: 22 Dec 2003 Posts: 14,229	05-15-2007 07:35 Jira's back up. _____________________ - So long to these forums, the vBulletin forums that used to be at forums.secondlife.com. I will miss them. I can be found on the web by searching for "SuezanneC Baskerville", or go to http://www.google.com/profiles/suezanne - http://lindenlab.tribe.net/ created on 11/19/03. Members: Ben, Catherine, Colin, Cory, Dan, Doug, Jim, Philip, Phoenix, Richard, Robin, and Ryan -
Doubledown Tandino ADULT on the Mainland! Join date: 9 Mar 2006 Posts: 1,020	05-15-2007 08:56 So, if the Jira breaks, where do we report the bug to? _____________________ http://djdoubledown.blogspot.com
Wilhelm Neumann Runs with Crayons Join date: 20 Apr 2006 Posts: 2,204	05-15-2007 09:30 Its been like that for about a week i just assumed it was me being unable to figure out how to log myself in. IN the past it took me several tries to login now it wont let me login at all. I was blaming me but I guess I should not have...
Atashi Yue Registered User Join date: 24 Jan 2007 Posts: 703	05-15-2007 09:37 Maybe they banned it?
SuezanneC Baskerville Forums Rock! Join date: 22 Dec 2003 Posts: 14,229	05-15-2007 10:31 From: Doubledown Tandino So, if the Jira breaks, where do we report the bug to? From: me I [...] used the inworld IM for the Mental Lindens / Volunteers group and was advised by a volunteer to send email about such a thing to [email]inworldsupport@secondlife.com[/email] . . _____________________ - So long to these forums, the vBulletin forums that used to be at forums.secondlife.com. I will miss them. I can be found on the web by searching for "SuezanneC Baskerville", or go to http://www.google.com/profiles/suezanne - http://lindenlab.tribe.net/ created on 11/19/03. Members: Ben, Catherine, Colin, Cory, Dan, Doug, Jim, Philip, Phoenix, Richard, Robin, and Ryan -
Rocky Rutabaga isn't wearing underwear™ Join date: 14 Apr 2006 Posts: 291	05-15-2007 12:07 Can everyone else log in? I just tried for 20 minutes, trying all kinds of voodoo and tricks and nothing worked. I can see the listings and such. It allows me to type in my name and password, but then the next screen does not show me as logged in and the vote link is not there. Aieee. _____________________
SuezanneC Baskerville Forums Rock! Join date: 22 Dec 2003 Posts: 14,229	05-15-2007 12:31 Did you start from jira.secondlife.com or from a link to an issue> _____________________ - So long to these forums, the vBulletin forums that used to be at forums.secondlife.com. I will miss them. I can be found on the web by searching for "SuezanneC Baskerville", or go to http://www.google.com/profiles/suezanne - http://lindenlab.tribe.net/ created on 11/19/03. Members: Ben, Catherine, Colin, Cory, Dan, Doug, Jim, Philip, Phoenix, Richard, Robin, and Ryan -
Musicteacher Rampal Registered User Join date: 20 Feb 2004 Posts: 824	05-15-2007 12:44 How do you vote for anything??? I can't find anything that will let me vote. Also it says "you will see more options if you log in" under operations, and I logged in and got the exact same screen...???? NEEDED!!! JIRA for Dummies!
Wilhelm Neumann Runs with Crayons Join date: 20 Apr 2006 Posts: 2,204	05-15-2007 12:50 well it works for me at the moment if i go to the main link I haven't tried going directly to an issue last time I tried was on the weekend over the butt up my behind issue and it would not let me log in
Hugsy Penguin Sky Junkie Join date: 20 Jun 2005 Posts: 851	05-15-2007 12:58 From: Musicteacher Rampal How do you vote for anything??? I can't find anything that will let me vote. Also it says "you will see more options if you log in" under operations, and I logged in and got the exact same screen...???? NEEDED!!! JIRA for Dummies! This post has information that worked for me on how to log-in and vote for something: /327/08/183756/5.html#post1510693 It seems the key to make sure to login from the main page. _____________________ -- Hugsy Penguin
Oryx Tempel Registered User Join date: 8 Nov 2006 Posts: 7,663	05-15-2007 13:03 From: Musicteacher Rampal How do you vote for anything??? I can't find anything that will let me vote. Also it says "you will see more options if you log in" under operations, and I logged in and got the exact same screen...???? NEEDED!!! JIRA for Dummies! This might be due to your internet cache as opposed to JIRA itself (I'm not sure!). Try clearing your internet history/cache/cookies/etc and restarting your browser. [Edit]: Ha! I just checked it myself and you're absolutely right. What I did to get out of that was to go to the JIRA Homepage.. for some reason that registered me as being logged in, so I was able to search for and vote for an issue.
Winter Ventura Eclectic Randomness Join date: 18 Jul 2006 Posts: 2,579	05-15-2007 13:36 From: Oryx Tempel This might be due to your internet cache as opposed to JIRA itself (I'm not sure!). Try clearing your internet history/cache/cookies/etc and restarting your browser. [Edit]: Ha! I just checked it myself and you're absolutely right. What I did to get out of that was to go to the JIRA Homepage.. for some reason that registered me as being logged in, so I was able to search for and vote for an issue. This has been happening to me as well. Something is bugged about the "log in" links on the jira issue pages. There's a REALLY ugly workaround for it. when you want to log in: click "home" (top left corner) then click Log in (top right corner) enter your info and press the "go" button (submit, log in, whatever the button says) THEN go BACK in your browser history to the page you wanted to view refresh the page if neccessary. The problem comes in, if you ACCIDENTALLY forget to do the above. if you log in using the links on the issue page, it seems you enter some sort of "Pseudo-logged state". The banner at the top thinks you are logged in, but the vote/edit panel (on the left) doesn't think you are. Clearing this can be a pain as well. Let's see if I can reproduce the clearin process: If you clicked one of the "Log In" links on an issue page and attempted to log in (doesn't matter which, both are busted)... the browser will display as if you had not logged in, even though you now are. to clear this: click "home" (top left corner) ..........You will still not appear to be logged in. then click Log in (top right corner) ..........the page will now actually log you in. THEN go BACK in your browser history to the page you wanted to view refresh the page if neccessary. This "Jira Log In Bug" has been annoying the hell out of me since the very first day I tried to vote on an issue. How the hell do we report a bug with JIRA ITSELF? _____________________ ● Inworld Store: http://slurl.eclectic-randomness.com ● Website: http://www.eclectic-randomness.com ● Twitter: @WinterVentura
SuezanneC Baskerville Forums Rock! Join date: 22 Dec 2003 Posts: 14,229	05-15-2007 15:06 I've had the problem Winter describes consistently. If I want to take a Jira link, I open a new tab, go to jira and log in, go to the other tab, and click the link. When my brain cells are firing. Not being able to get the jira system itself to work right does make one a bit cynical about the whole process. _____________________ - So long to these forums, the vBulletin forums that used to be at forums.secondlife.com. I will miss them. I can be found on the web by searching for "SuezanneC Baskerville", or go to http://www.google.com/profiles/suezanne - http://lindenlab.tribe.net/ created on 11/19/03. Members: Ben, Catherine, Colin, Cory, Dan, Doug, Jim, Philip, Phoenix, Richard, Robin, and Ryan -