"Pinpointing" an alt?

Only way would be maybe using a sensor to list AVs at your shop, look for the same one to be there each time you get one of these complaints, or check for the same AV to be there very often without a single transaction from him/her in your account history.

I figure 2 or 3 complaints(on different days) when the same AV is at the shop should be fairly conclusive as to who it is.

Another factor is the fact he is annoying you, this is probably his main motivation after this long a time, dont IM him anymore, ask the people who complain to mute him and not answer, its going to get boring for him pretty fast when he is being completely ignored.

As for the AR's being "sorted out", I think the word they use is "resolved", I share your annoyance at this one....

A while back a large plot next to some of my land was taken back into LL ownership, it was roadside and became Gov Linden owned, the Gov however forgot to set no build or auto return, over the following weeks this land accumilated about 300 huge prims, flashing 10 meter high rotating signs, numerous scripted objects doing allsorts of things.

I wrote 3 abuse reports, the reports explained people were rezzing huge scripted items all over this land and can they just nip over there and check "auto return", each time you get the auto response about how reports are complex and they conduct an indepth investigation etc etc

On each of the 3 occasions between 1 - 2 weeks later I would get the one you get saying the issue has been resolved, yet the junk is still everywhere, no one has returned it or set the land to auto return, how is that in any way resolved???

This to me was amazing and pointed to the fact no one at all had read those reports, how hard would it be to zip to the landmark in the report and check auto return"?, surely anyone reading it would think - ok that will only take a sec, ill go do it.

In the end I IMed Harry Linden who was online at the time, I just told him the location and the problem, then said bye(he didnt answer because was busy), about an hour later I went there and he had fixed it, so a big thankyou to him but the fact its such a simple thing and I did 3 reports on it leaves me thinking anyone with an actual problem that would take longer to solve stands no chance!

hi Jesse, sincere apologies for the tardiness of this reply. I did receive your IM with the name, and thought I had replied already but guess not since I cannot find a post on this thread. I have seen the name you IM'd me a few times, but the particular name we had problems with was another one. I will IM you when I next get in-world, hopefully tonight

I`m really not one to make threats of bringing RL law into things online but this is just going toooooooooooooooooooooooooooooooooooooooooooooooooooo far.


Since my last post here I have received several more ims about this character. Ive sent several more AR reports, ive sent 2 emails that went unanswered. and i opened a "live chat" which was 0 help.


I remember reading that "harrassment" online is now illegal in RL. could anyone point me to a site where I can get more information on this and maybe offer up any info on how to apply this to second life.

Im really really burnt out over this situation and LL keeps sending "resolved" responses to my ARs but yet im receiving several complaints a week about this guy. My only hope, if possible realistically and financially, is to see about contacting the RL law for this persons constant harrassment to myself, and his harrassment/soliciting to the poor folks who visit my sim.

Signed,
-One Pissed off player.

Stroker Serpentine is currently imvolved in a situation similar to yours. He's suing someone who's ripping off his SexGen beds, and he's subpoenaed Linden Lab for the guys RL identity. I don't think Linden has responded to the subpoena yet, but if he's successful and they do, you can follow in his footsteps. Just file a suit, in Small Claims court even, and name "John Doe aka (avatar name)" as the Defendant. Then you can subpoena LL for the guy's RL identity, and go after him in court.

I've found the fastest way to get something like that resolved is to find a linden online and IM them for help. Especially if it's Linden Land. They should change it so that land that is abandoned or reverted in some way back to public land, that autoreturn gets set to one minute, or build is simply turned off. A friend had the same issue once and he had it solved the same way. The problem is, over time, it's getting harder and harder to locate in-world Lindens. Your best bet is to just search people, and start IMing Lindens one by one until you find one online.

ALLEGEDLY. That man has a history of shooting off at the mouth, and accusing people of "stealing" his wares. Where's the proof that this isn't a repeat of last year's yard saler who was attacked by him, accused of somehow managing to acquire a full perm edition of one of his beds, and was eventually found to be completely unsubstantiated and false. The man is a heckler, and he's very quick to jump at someone for reselling his product.


Not to mention the fact that if he sold one of his beds with full perms, then it's his own fault, and perfectly within the TOS for the person who got it to resell as often and as much as they want. His bust, so sorry.

Alrighty. Im going to try to contact lindens in world, this will be my last attempt. (I THOUGHT I would get something taken care of by doing the whole "live chat" issue, but that didnt work)

Then, im going to research ways to get something done about this via RL methods. This has gotten to the point where I will not even sign on anymore other then to answer a few ims. And 1-2 of the ims are ALWAYS about this fool.

Im completely pissed off that im paying a high tier fee and this guy is coming and advertising freely, AND harrassing myself and other people on the island, and Linden Lab is not doing **** to stop it.

this happened to me for a period at christmas time I had to login quite often and boot people sitting on top of displays and all sorts of things trying to sell stuff. Then it stopped (maybe i banned all the alts i dunno)

Just recently I had a person come into my store and just be mean to customers and drive them away I'm not sure what her problem was but she was very odd. I finally booted her as well. I never would abuse report this kind of thing though because basically its just competition being strange and I doubt LL will ever do anything about it.

At christmas one thing I did do was ban unverifieds while I was asleep and leave a message in my profile apologizing for the inconvenience to those unverifieds not actually causing issue and if they wanted on the land to just hang around to leave me a chat and when I logged on and was around i would notify them. It worked as some unverifieds in fact buy lindens from third party sources and are perfectly okay people and even rent land from estates.

The banning unverifieds for a period of time seemed to take care of the problem once and for all. This last time though the person driving away customers was in fact a payment info on file person with a really bad business ethic.

Anyhow LL probably wont do anything not much they can do and the work to ban an ip which might in fact be a dynamic ip and do nothing probably isn't worth it.

Unfortunately this is beyond just some "competition" IMing my customers directly.

Not only is he pissing people off and making them not even want to come to my island anymore, he has IMd me directly with the most ignorant remarks... its become personal harrassment.

Like he feeds off of this because LL has not taken any stance against him, and he probably knows they never will.

I`m here to run a business, and he`s interferring with it. And probably also costing me profit.

Jesse,

I, for one, would not be driven away from your tattoo shop, and will send anyone I know who is looking for tatts to your business (while telling them to AR anyone who is trying to undercut you).

trust me the woman i caught in my store was doing the same thing telling them not to by there IN OPEN chat for no reason other then she was competition and I guess had nothing better to do. I had a friend quit this game for similar reasons he was a great scriptor but competition didn't like that and I was amazed at what he went through. Eventually he left so your not the first or the only. The only thing I can say is that you have to find ways to deal with it. As I've said I found a way to ban a guy and enough of his alts from driving away customers at christmas time but it was horrid. I had to get up at odd times and do all manner of obscure things. He was busy trying to sell his wares on my land so same deal I guarantee it. I have no idea why they targetted me and it sucks but eventually (after putting up signs among other things for a period of time) I got rid of the idiot. What he was doing was conducting business on my land so he didn't ahve to pay for it and yes "stealing customers" just as in real life it happens in SL as well. I put up signs "no soliciting" all kinds of stuff its one guy with some strange hatred likely who has nothing better to do. My people weren't im'ing the they were blatantley selling and in the case of this woman who was completely insane shouting at customers being generally rude. I just happened to log in in the middle of her tirade and didn't notice it right away and ran into a guy who wanted to learn about how sl worked and just wanted to learn how to put on clothes and how hair was made etc. Along comes this crazy lady screaming at him to not buy my stuff and a bunch of slanderous things. I went to her store later on using my alt that I had to dust off nothing remarkable there she was just selling items along the same sort of lines as mine so i guess she was trying to chase the competition to her shop. At the time she was shouting like that that it came into range there were (passed tense) 4 people in the store shopping and just hanging around she managed to clear my property so I can understand it and I know what it is and the fact of the matter is LL wont be doing anything.

I have not seen her return that one hopefully she has given up but oo man she was rude

Guy at christmas was not so easy to get rid of took me about 4 weeks.

You can track alts down, but it takes time and...money.

Depends. There are open sourced programs to run SL that could make it damn near impossible. And then if the individual is using a throw-away alt, just for the purposes of griefing, there wont be any trace of them online. I don't care how good a person is at tracking people online, there are always ways around being found.

Tysm

Oh i wouldn`t doubt that for a second. That notion has even crossed my mind. This is just really pissing me off, and as I said earlier, I already am not signing on as much as I once did, nor do I release new products as much as I once did.

I have better things to do then log on to some moron who enjoys taunting me and pestering customers.

The thing that bothers me most is that i`ll never be able to get physical. Heh.

Do you have any scanners that provide a complete list of everyone that enters the sim and where they were at what time, or something along those lines?

Have you posted in a non-LL forum where you can make accusations of wrongdoing by name and ask for names of alts and such?

Have you submitted his name to the BanLink service?

When you file your abuse reports, do you include chat logs?

Have you checked what groups he is in, and who else is in those groups?

No, what do you recommend? I had one up but it filled up within an hour or so and shut down, so it was of no use.


Nope

No not yet. I think someone brought that up in here and I forgot to do it.

Yep.

Yes I did when I first began having trouble with him. Not sure what that`s going to do, though.

.......... Hm, I just had an idea. Hope it works.

Me either. I've been there a few times-- if nothing else, this thread is convincing me to go back again! I'm always willing to support a quality business, and I won't hesitate to AR anyone who sends me this type of IM while I'm there.

Jess.. instead of something that tracks entries into the entire island, just use a greeter robot. I recomend the greeter I use. Search the name Toma Nico, and in his "Picks" tab, teleport to "House of the Deranged". The greeter robot is available for $200L, which is very cheap. This greeter can IM you when greeting, has a greeter list that stores greeted avatar names in a seperate script for each letter of alphabet, so it can hold quite a few names (about 16k worth per letter of the alphabet). It's easy to setup and use, and it will only patrol your shop, not the whole sim. You can setup a range. I recomend fixing the "base position" near the landing point, and set the range to 10 or 20 meters. Also, I too would never be chased away by this ass. I stop in your shop occationally too to see if I can draw this guy into IMing me as well. Do the other things suggested as well... I think part of the problem is your slow response to the suggestions! Get off your duff man, this is your biz!!!

Also.. post signs in your shop explaining this guy, and to ignore IM's from him. That alone should help chase him away.