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Blog - Good communication

Ciaran Laval
Mostly Harmless
Join date: 11 Mar 2007
Posts: 7,951
06-09-2007 16:50
From: Peggy Paperdoll
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Like I said a bit ago......it appears the different teams are simply doing their stuff at their pace. Completely ignorant of what other teams are doing.


I have posted previously that I think communication is poor within LL, I agree with you on this point.
Peggy Paperdoll
A Brat
Join date: 15 Apr 2006
Posts: 4,383
06-09-2007 16:59
From: Ciaran Laval
I have posted previously that I think communication is poor within LL, I agree with you on this point.



And I'm saying that is a management problem........or lack of it. So I guess are on the same page except maybe you are willing accept it........I'm not. :)
Ciaran Laval
Mostly Harmless
Join date: 11 Mar 2007
Posts: 7,951
06-09-2007 17:04
From: Peggy Paperdoll
And I'm saying that is a management problem........or lack of it. So I guess are on the same page except maybe you are willing accept it........I'm not. :)


No I'm not willing to accept it, the point of my post was to say to LL, hey you actually improved your communication by improving your blog information. That's a long way short of saying I'm happy with how they communicate.

I've posted in the blogs about how it's very poor PR to be posting beta fixes when the main grid is having major problems, I stand by that. They need a customer service guru, they need someone who says "WTF are you doing posting beta fix information when you're not posting any information about main grid problems".

However, when I see an improvement, I want LL to know that it's been noticed, and the blog announcement about search fixes was an improvement in delivery of information.
Rusty Satyr
Meadow Mythfit
Join date: 19 Feb 2004
Posts: 610
06-10-2007 04:26
From: Amethyst Rosencrans
That isn't a good analogy. The way it works is...they can build a new house next door and on update day (or during a rolling restart) swap them. Nothing needs to be broken down in this virtual world.

And breaking things is not a natural part of fixing things, even in the real world. Remind me never to have you work on my stuff. :D

Amethyst


Care to offer a few examples where "fixing" doesn't require taking something apart in ways that make it non-operational while it's being fixed?

You may have some software develoment experience but you're obviously not familiar with anything on this scale.

What do you think happens during an update day anyway? Things CHANGE. Big things. Say for example, someone decided that driving on the other side of the road would be a good idea... If you do a "rolling restart" across a city, block by block, you're going to have head-on collisions between any block that's been 'restarted' and any block that hasn't yet.

You can't just "build a new city next door" and have everyone move over on update day.
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Cory Linden: "As we’ve talked about, the long term goals for Second Life are to make it a more open platform."

SecondLife: LL made the bottle... we made the whine, er, wine.
Zaphod Kotobide
zOMGWTFPME!
Join date: 19 Oct 2006
Posts: 2,087
06-10-2007 06:39
Someone has made similar analogies, but I liken the work being done on Second Life to a complete overhaul of a 747, while said 747 is in flight.
_____________________
From: Albert Einstein
Problems cannot be solved at the same level of awareness that created them.
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