Seriously, you muppets want money for this?

Nice one!
I've not heard someone being called a muppet in a long time... good post/rant. Very valid too.
I just wish that LL/SL would sort out what probs they have right now and not add to them by "introducing" new things. This is the very reason my friends and I left another virtual world as we were getting fed up with all the problems/promises of fixes and new/future ideas and updates. I also can't, at the moment log into SL as it is down.. again.

http://status.secondlifegrid.net/

Database Issue Affecting Some Inworld Services
Posted by Status Desk on May 8th, 2009 at 10:49 am PDT

[10:49] Logins have been disabled while we investigate a database issue affecting a number of inworld services. Inworld Search, Teleports, and the main Map are not functional. Please avoid making transactions and purchases, including XStreetSL purchases, until the issue is resolved.


Yet again... more problems.
I have a region I need to get back to work in as I've not been online much this week and RL took over for most of this week as well.
I have... to 'pinch' a quote from Monty Python... a 'half built Algerian ruin' as such and I need to complete my building work asap.

Classic OP. All i would say is that without the developer shaving that millionth of a billionth of a second things won't move on. Doesn't mean SL should do it, but someones got to.

I am writing this after geting thrown out of sl for the tenth time tonight, log in 2 mins later everything freezes and a reboot is needed. Yes SL is crap and what I dont undertand is why I never see a singleword form anyone with Linden as their second name answering any of these points, how do you get a response from the wonderful lindens. There are three people with the second name Linden who are moderators for this forum and they are silent. Are they too embraased to even try and defend the company they work for? So come on Lindens show some backbone, explain why your site repeatedly does not work and when you will do somethig about it

I absolutely agree with you Sparkle

As for the part of STOP CREATING NEW THINGS AND FIX THAT WHICH IS ALREADY THERE
I absolutely agree too

I have 4 accounts currently and only one of them is age verified (before this all became a whole big deal) and very displeasingly, I can not verify my other 3 accounts through the secondlife website Age Verification page, Why? You tell me because I don't know. Everything checked, double checked and triplechecked, And STILL nothing, I have to make a freaking ticket for every account, submit the same information every time, and have to wait every time for a response.
For the records, I'm a Dutch user, And tried verifying with my passport. No-go.

Lindens, Would you be so nice to give a response in this thread and tell us what your next moves are going to be?

Regards,
Vixus.


PS: Yes, SecondLife is going downhill, and so is the SUPPORT.
PPS: I phoned the congierge line and instead of helping me first they found it mandatory to ask how I got their phone number, You used to be openly giving this information, There used to be a Live Help chat built in, too. Don't blame your users for seeking support through alternative methods.
PPPS: Support, my Linden friends, Support.

I came to visit SL after months or year. Still needs improving. See you next year.

Online games are not as complex as SL, but they work. Sure SL has more stuff to do, but on the other hand, I have done so much in games, that I really don't want to swith to SL lag and scripting. I might need a better computer for SL, but I am not planning to upgrade yet.

Lol, this is a heap more reliable than it was back in 2007 when I first joined, search and friends lists were turned off for weeks to keep the grid chugging. We barely had colour!
If they had stopped adding things and just fixed bugs we would still be on Havok 1 with no flexi-prims, no media on a prim, no full bright, no glow, no sculpties, no windlight, no voice and no shadows. We wouldn't see any of that or new avatar meshes till around 2020.

second life is a ever changing data base,changes that come in bulk and fast.It is amazing that it can still run with all of its load,from the prim some one made in 2004 to the 1500 people today that bought/rented land set up a slx server (imagen how many servers run in sl and grow in numbers in a day) the 1000s of noobs that made a box today ,long term designers with heavy scripted sculpted product at the same time.all held in a dated state history event listing in the db and then some one from 2005 just log in after 4 years of being away and his last buy is still in a box he never open...

Take a look at what this really is....It is not magic land........It is far from small on a data scale....

most stored data is just numbers in a level, its state the same..not changed over and over and over at the speed we are in on SL.

the value of your SL is only what you make it.

QFT. How about Maintenance Wednesdays, where they announced a 3-5 hour shutdown, but became 8 hours. Then 2 or 3 days of 3-4 hour shutdowns to unfix what they fixed on Wednesday. And who can forget all the billing hassles, where you couldn't get them to take your money in many cases, or Tuesday stipends not getting paid until Thursday or Friday?

I remember first logging in early 2007 and seeing a partially rezzed Orientation Island that rubberbanded me for every step I took. The sky was some sort of weird gradient of orange. Withing 30 seconds, I crashed.

Later, relogging, I was able to walk over to a dragon. At least, I thought it was a dragon, there was a nose shaped thing with a particle emitter.

Between the screwed up graphics, low FPS, rubberbanding, and the simple inability to do just about anything; I decided "screw it!" and gave up on SL.

Then the bugger built a new computer and forgot Indy's login password. So, I came into the show with the Windlight First Look client and was all.. "oooooh shiney! :3" =^-^=

Realistically, I've been trying to get into SL since 2002 when I first heard of it. But, a combination of funky hardware on my part and a wonky grid on LL's part kept me away. Come the day I was able to get a nice computer, see some grid stability, and Windlight.... Well... You can see what's become of me now. =^-^=

Heck... Even ~I'm~ old enough to remember leaving ghosted attachment bits behind when crossing simlines and the Boot-up-the-butt syndrome. I flat out REFUSED to wear prim hair back then. (^_^)y

You said it Lyla!!! I've been here JUST over a year, running on a laptop. In this year, I've gone from being able to run SL on a very low 'high' setting, to running on mid, mid w/ winlight, mid, to where NOW I can't even log in.

WTF LL!!!! Keep 'up grading' and you're going to 'up grade' your self clean out of users.

When I first joined SL, I had a laptop that had a 1.8 GHz Sempron, a nvidia something or other that had 32mb of ram and 512 mb of ram on the motherboard. It ran fine..

Now..

You need a computer that can calculate all the particle vectors of the BIG BANG for the first million years to run SL effectively in a high-activity location. Heaven forbid you engage in RP or combat or anything else that involves use of the physics engine.

Your little 'hiccups' aren't that at all.

The shit's broke.

LL doesn't fix it. They just heap more glamor and glitz on a turd and call it new and improved when it's really just a turd with diamonds on it.

Excellent

I saw the title of this thread and immediately agreed, having just finished downgrading from a premium account to a basic account due to LL's incompetance, and the lack of Linden response or reassurances in this thread solidifies my opinion that Linden Lab is a company that will not exist in a few years' time, once investors wise up to them.

LL's current business decisions (to move the most active industry in SL, the adult sector, to a ghetto on Zindra while service reliability hits new record lows) are stupid, boneheaded decisions that any business owner with more than two brain cells to rub together would NOT make. In addition, prices are becoming astronomically high, while service reliability is horrible (see the 1500-vote SVC-1509 JIRA issue, which has not had a solid LL response in a few months, and that weak reassuring post that they're "measuring and examining" an issue several years old does not count), which leads me to question the true motives behind LL's decisions. Are they committing corporate suicide so they can run to retirement homes in the Bahamas? Are the management on vacation while the interns make a mess of the place? Or are they simply too stupid to run a business? Only time will tell.

What I do know is that I'm no longer going to be paying for this shameful mess that they call a "virtual world", with all of it's cool features, like inoperable group chats (SVC-1509), severe simulator lag, severe chatlag, screwed up physics, stability like that of a bowl of explosive gelatin, stupid policy decisions, uncaring support staff, ignorant programmers, and what appears to be a serious case of managerial brain-deadedness. Although I've made the decision to cancel my account cancellation request, I'm still going to revert it to a basic account and make all my money off of in-world sales instead of purchasing this ridiculous currency.

IF LL is listening, and IF LL cares about their customer, and IF LL wants to somehow improve their service, here's a few suggestions (AKA Reform for Dummies):

Hire a new CEO who knows what he's doing (M doesn't count, he's still busy playing his violin while Rome burns around him) along with a bunch of hardassed management that can at least whip their subordinates into actually doing work instead of screwing around on Twitter all day (See http://twitter.com/Torley for an example).

This has been said many, many times, and has been largely ignored, and it's still true: STOP ADDING THINGS TO SL, AND EITHER FIX OR REPLACE THE CURRENT PLATFORM SO THAT IT IS SCALABLE, WORKABLE, STABLE, AND MOST OF ALL, USABLE. This current mess of stuff that you have is not working. If you truly want your company to exist for a few more years, fix it. It's laughable that you want to hold a 6-year birthday party when everyone's leaving because of crappy service.

The current G-Team is very overloaded. Only 2-3 are on and active at a time on average, and they have thousands of servers to care for. Either hire a LOT more, empower current Lindens, or give the residents better tools to deal with abuse, especially in the LL sandboxes and welcome areas.

Make a new client, don't even bother putting band-aids on this one. Just grab the rights to an existing game engine and use that as your viewer. Your current client is a messy, mem-leak-ridden pile of digital faeces, and I say that after spending 2 years working under the hood with it. I can run Garry's Mod on the highest settings and have a lot more features, while the LL viewer sluggishly plods along at 5FPS on medium settings, and it still looks like some ugly Duke Nukem 3D clone, even with Windlight enabled.


To the residents of SL:

I have a feeling that the only way to get LL's attention is to stop paying them. Vote with your wallet, downgrade to a basic account and stop paying LL. If you can't do that, at least send emails to M asking him to either wake up or step down, or you can send complaints to the BBB, wave signs around OUTSIDE LL'S PHYSICAL OFFICE (virtual signs are laughable and won't get much attention), help develop OpenSim to be a viable business alternative to SL (hypergrid for example), and many other methods. Don't grief, it'll only make the situation worse.

That's my opinion, and I'll probably get banned by LL's gestapo again for saying it. Oh well, there's always OpenSim.

I haven't read all the following posts, but I'll add my 2 cents worth:

You hit the nail right on the head Fiona.

Textures taking forever to load, avatars that don't rez, group chat that doesn't work, group notices not getting delivered... and that's just the tip of the iceberg.

As you stated, SL at one time kinda worked. Sure it's always had problems, but at least you could enter a group chat and actually have a discussion. I would have to believe, given the current state of affairs, that LL has the most incompetent CTO, systems managers and coding staff I have ever seen, anywhere.

Like you said (and has been said many times in the past by many users)... stop the "feature" development, stop playing with our menus, and put every single coder they have to fixing bugs, bugs, bugs.

Second Life is just suckething bigtime.