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Do you folks need some HR help recruiting a receptionist or something?

Sabrina Doolittle
Registered User
Join date: 15 Nov 2005
Posts: 214
06-05-2006 12:51
OK I posted about this last week:

/139/f3/110812/1.html

Today I have again rung the US number from the UK. I have a billing question, a tech support nightmare, and a press request, so rather than juggle three emails to nobodyspecific@ I thought I'd ring in and try to get this all actually taken care of.

It is 20:42 UK time, which is 12:42 in California, right? And its not a holiday, correct? So why after sitting on hold for three minutes do I get "there is nobody available to take your call"?

Failing the ability to actually get in touch by phone, would it be possible to get a few more contact emails beyond support@ and billing@ published? Maybe press@ would be useful to the outside world? (I'm going to hit billing@ and support@ now because I've given up on phone support.)

I do have to say, though, that while all of this is making me INSANELY CRABBY, and I think it's mean to advertise a telephone support service you clearly can't deliver, I am considering ringing back just to hear Jack Linden's recorded voice talk to me about the LindenX again while on hold.

There's nothing like a swotty Oxbridge accent to make sitting there going absolutely nowhere as pleasurable as can be. Hubba hubba :)
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Torley Linden
Enlightenment!
Join date: 15 Sep 2004
Posts: 16,530
06-05-2006 17:42
Hey Sabrina, I'd like to personally find out more about what's happening to you here--please email me at [email]torley@lindenlab.com[/email] and let me know which number you were trying, and I WILL get back to you. :)

As for additional email addresses, we do have 'em, depending on what you're looking for! Aside from contacting the respective Linden with expertise in a certain area... here are some more:

Press is Catherine and Red Linden... [email]catherine@lindenlab.com[/email] and [email]red@lindenlab.com[/email] --this is listed here @ /229/1.html

Marketing proposals can be sent to [email]proposal@secondlife.com[/email] with further details on the website here: http://secondlife.com/businesspartners/

Education department is also reachable via: http://secondlife.com/community/education.php

so they're basically on their own sections of the website.

We ARE looking for good people for our HR dept., see: http://lindenlab.com/employment/hr_generalist and the general employment page is: http://lindenlab.com/employment/

All that being said, I gotta let Jack know what you expressed!
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