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An actual answer, not a blog reference.

Allana Dion
Registered User
Join date: 12 Jul 2005
Posts: 1,230
09-10-2006 12:57
I am referring to this post and answer...
/139/be/136197/1.html
.. when I say, that is the most disrespectful response I have seen yet on the answers forum! Your blog does not address the very valid questions Jamie asked. So how about getting off the "ooh blogs are so great" kick and actually answering the questions?

*Was what was on the database the encrypted version of the Credit Card that was hashed and salted?

*I want to know what is being done to catch the hacker and secure the data? Are the FBI involved?

*Besides credit cards, has the other identifying information been compromised, such as real names, birthdates, mother's maiden names, etc? We can change our credit card numbers if we're concerned but we have the right to know what else that we can not change has possibly been compromised so that we know to keep a closer than usual eye on our credit reports and be able to handle discrepancies immediately.

*How will LindenLabs ensure that this can never happen again?

Do not send people to a blog that does not contain the answers to their questions. And if you absolutely must pimp your blog, at least do it with a little finesse and courtesy.
From: someone
Please see our blogs to find any updated information about the investigation. If we have information we can share, we'll post it there first.
You absolutely "can" share the information you know you have. These are not complicated questions, you have the answers, so answer already. Accidents happen, we get that. People would like to blame the hackers, not LL, but your customers are entitled to know what they are dealing with.
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Pathfinder Linden
Administrator
Join date: 15 Mar 2005
Posts: 507
09-10-2006 14:49
These are definitely questions we want to answer for everyone, to the best of our ability. Since this is an ongoing investigation, and since we want to get the word out to everyone as efficiently as possible, we'll be using the blog to post whatever information we can as soon as we can. That's the most public way we can answer broad questions like these.

We also have a Security Bulletin that is linked to from our main website. You can read it here: http://secondlife.com/corporate/bulletin.php
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