To: Torley - Re: Classified fees

First too Torley, I want you to realise that I have a great deal of respect for what it is that you and all the Lindens are going through. This situation has hit you all hard.. (as ususal) and you're playing 'catch-up'.

That said. The reason you're seeing this question asked over and over again, is NOT because we haven't seen the question asked before.

We're asking the question again and again because we have yet to see the question answered.

"We're looking at options" is not an answer to a yes or no question. You keep saying "I don't know anything yet" and about 6-12 hours later, someone wants to know, so they reask. Since Linden Answers has replies turned off, we can't post "me too's" to a post, to let you know how serious an issue is to many of us. In this case there are many people who want to know, and only by posting a new thread can we chime in with "another resident is also concerned about this".

That said.. I think it's obvious, by the merged thread, that this is a serious issue, and that the community or residents, as a whole, is very concerned about being charged for services you have stopped providing. (by accident in terms of places.. and apparrently INTENTIONALLY in terms of classifieds?)

I, as a resident, and a subscriber to the classifieds service, am extremely interested in having these services restored to their previous functionality, otherwise I am NOT okay with continuing to pay for it.. and will expect Linden Labs to refund the money I was charged for a service that no longer functions in the manner I agreed to.

I realize you don't have an answer for this issue.

My advice is to pick up a phone... and GET an answer.

Replying to threads just to get them off the "unanswered" list... is like running down a multi-line phone system sand saying "please hold" 20 times, then leaving for lunch. Expressing your frustration that we keep asking.. is not appropriate. We'll stop asking when you provide an answer. That's what this forum is for.. Linden ANSWERS.