Well with the new update came a very nice new looking client log in window. But also with it came for the first time, repeated freezes, crashes and the return of packet loss with a vengence.
Also I can't seem to reply here to other posts on similar problems so I had to start my own topic. The hoopla surrounding 1 Million alts pales when the issues of massive, play preventing lag and continual downtime are the key features of the game.
I rarely post, and unfortunately when I have it has been to discuss the consistant negatives that seem to be wide spread and much to my dismay, ignored.
Linden Labs, I'm not a long time player, I have read quite a few of the threads here. Service and performance is horrible. Renewed calls for Customer Service enhancements are not going to solve issues. You need to solve the problems that create unhappy customers. Not find well trained staff who can soothe angry customers with "pedestal" words.
Fix the problems! Or your customers will go elsewhere.