Unanswered Questions in this forum

Couldn't one person be assigned to this forum to answer every poster's question?

The forum is for answers from Lindens. So people post a question to get an answer from a Linden. Sometimes the questions here already posted are questions many of us have, so an answer would help a lot of us. I come every day to look for answers to questions but the majority of posts here remain just questions unanswered.

Every question deserves some kind of response, even just to aknowledge that it has been read even.

Thank you.

Great question, Sophie. Now here's some background to help you:

Linden Answers isn't for *all* questions. What is it for, then? The info's in here:

/139/45/138320/1.html

Things that best belong with support may not be answered here -- but they'll be answered if they're asked in the right place.

In months previous, it was mostly me answering here and forwarding Q's that need extra help to the Lindens in the know.

As we grow, it's too much for any single person. And it's not healthy for one person to spend 8 hours a day on the forums answering post after post. How do I know? Because I've done it.

So I've asked for the help of my fellow Community Team members. You've seen many posts from Jeska and Robin recently, yes? We are catching up as much as we can, and realize we'll have to scale this forum as we go along.

At the same time, please pardon me personally... I correspond in many other areas too, including inworld chat and lots of emails. There's a lot "hidden" most of the world never sees, but I assure you we are being productive, listening to feedback, paying attention, answering question after question.

It also helps to scroll further back and see all the questions that did get answered. Thousands.

Some of the big questions that get asked many times over get added to our Knowledge Base for easier access:

http://secondlife.com/knowledgebase/

So that's a bit more of the story. Just letting you know, I know a lot of people don't... and they should.

Have a marvellous day!