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Hypatia Callisto
metadea
Join date: 8 Feb 2006
Posts: 793
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12-02-2006 07:49
Greetings  I was looking at my account details, and noticed you haven't updated it. It still says my next tier is due December 1 - it is December 2nd now My next tier should be zero, it still says 40 dollars. I have a US dollar balance on my account just for the tier payment, and that has also been untouched. I usually don't mind keeping money, but in this case I'd like to see you take what's due you and update my account  Many thanks in advance (I've posted this publically vs. in private over billing because I suspect this is a problem for many people right now, not just me. So a public answer for when the accounts will be updated would be preferable.)
_____________________
... perhaps simplicity is complicated to grasp.
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Robin Linden
Linden Lifer
Join date: 25 Nov 2002
Posts: 1,224
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12-02-2006 15:57
I'll ask someone from billing to let you know if they're aware of a problem and if so, if they know when to expect a fix.
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Jill Linden
Lindens are People!
Join date: 18 Jun 2004
Posts: 138
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12-02-2006 16:35
Hi,
We're checking on it. I will post again as soon as I know more.
Jill
_____________________
Treat your password as you would your wallet. Keep it secure.
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Elanthius Flagstaff
Registered User
Join date: 30 Apr 2006
Posts: 1,534
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Tier charge is late
12-03-2006 04:58
Hi, I have the exact same problem listed here: /139/1f/152299/1.htmlexcept my account page says: Next bill date: Thursday, November 30, 2006 |
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Torley Linden
Enlightenment!
Join date: 15 Sep 2004
Posts: 16,530
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12-04-2006 13:02
Merged these — apologies, Robin, Jill, and I found out.
Our billing system ran late, but it should have caught up now. If your details still aren't updated, please contact [email]billing@secondlife.com[/email].
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