Curious if process credit paypal has been put on hold this week?

Usually takes a day at most, pretty quick through paypal, but I've noticed this week it's staying "in progress". Is this because the auction mess up, or some other reason?

Anyone else notice this?

Thanks.

If anyone bought one of the sims through Paypal and made a claim against LL it will cause the account to be frozen (At least I've seen that happen in the past) until the issues are resolved. (If I remember correctly it could take up to 30 days give or take a few) Not sure if this is the case or not. It could also be paypal having issues, I had someone send me money via Paypal, their bank account was debited for it, but it's still not showing in my palpal account.

If the account is frozen you can thank the ones who tried to take advantage of the system and are trying to get money via paypal

No, I or anyone I know has 0 to do with any auctions, lands, or whatever is going on. I do understand the lindens have a problem, I was wondering was it affecting other accounts approval time for process credit.

It hasn't been 5 days, but usually I noticed it only took (a few hours most of the time), but no longer than a day. This week, it seems, there is a hold up. Anyone else (that had nothing to do with the auctions or any other land stuff), also seeing an unusual delay in processing credit?

It will actually be LindenLabs account being frozen, which will cause everyone problems. (I didn't intend for it to sound like I thought you were one responsible, not actually sure if anyone would be to blame for this one)

Oh, sorry, I think I misunderstood you. Are you saying that if someone made a claim against LINDEN LABS, the paypal process will be frozen for everyone (because there is a pending negative claim)?


Wow. Was this announced?

Well, not sure if this is the case or not, but I have seen some business's accounts get frozen pending a fraud investigation. I'm not sure that this is the case because normally it would take a little longer, but I guess it's possible.

If this is the case I'm sure there will be an announcement soon, LL will need to get their payments and give out payments some other way until the process is over

Sure hope that isn't the case, paypal is so easy. However, admittedly, I am jumping the gun on this. I was just wondering if anyone else is noticing the delay. Maybe I was always just real lucky on a speedy process.

Yes there is a delay. i have been waiting for days and my friend has been waiting for more than a week.

The folks who own PayPal have a stake in Linden Lab. I wouldn't panic too much about LL's PayPal account possibly being frozen. I'm sure it would take them about 10 minutes to sort that out even if it did happen, not 30 days.

They've probably just got better things to do right now than send residents their money.

Good news and bad news I guess.

This is not how Pay Pal works. I know. I ran a business that used paypal as a method of payment and we processed a lot payments through Pay Pal. When someone does a charge back against you as others might be trying against LL, they do not freeze your Pay Pal account. They might freeze it if there is a pattern of fraud on LL's part, but they won't do it because 1 or 2 or half a dozen people do chargebacks. If there is a delay this week, I doubt it's because their account is frozen in any way.

Well like I said, I know I have seen it happen in the past for fraud investigations, how much of a pattern there was I don't know, and how many have tried to charge back against LL over this I also don't know, but it has happened to other business's. Maybe not for one or two as you said, but there is an inquiry where a business has a week or so to reply to an email, and then so long for the claimant, and back and fourth until the issues is resolved.
With some it has happened to the point where the refuse to use PayPal any more.

Hello everyone; just wanted to let you know we're aware of this and on it. I'm not sure what is going on yet, but will update when there's new info.

Sort of.

Basically, if there is a contested payment, PayPal locks that much out of your account, (ie temporarily [or permenently] removes from your balance the amount contested).

If you dont have the funds in the account (ie - you remove everything as soon as you are paid), then PayPal locks your account with a negative balance. So, if LL is taking things out, or have a low balance and suddenly get a contested payment that brings them into the negative with PayPal, it blocks things up a bit.

Let's hear it for completely unregulated, pretend "banks" and merchants silly enough to use them.

I'd love to see <insert real bank here> say "one of the thousand deposits you made this week bounced, so we'll just freeze all your transactions until we get around to taking a look"; the Federal Reserve Board would eat them alive (or less poetically, rescind their charter).

Paypal really does suck in grand ways. Then again, if I could pretend to be a bank and not have to follow any rules at all, I'd probably do the same - if I had no morals, that is.

**blink**

I have never had any issues with PayPal and love them! I suppose it would take personally experiencing an "incident" or two with them to turn me against them. LOL

I have read some pretty bad stories about merchants losing A LOT of money with them, especially on eBay. My heart goes out to anyone who has been on the wrong end of a bad transaction.

Well, we had several chargebacks over the years and yes that money would poof immediately and was nearly impossible to get back. But our account was never close to locked, we always carried some kind of a balance in pay pal, so it was never an issue.

I think the difference here is that LL doesnt use PayPal to store a balance, they use it to accept payments, then immedietely cash it out to a higher interest bearing account.

Problem being, if they get an above-average chargeback (ie sim or multi-sim sized) it might lock their account up while they are dealing with it.

My payment went through by the way. Made the request over the weekend.

The question is why is it taking 3-4 days all of the sudden or more, when it should take 1 or less?

Yeah, I finally got my money after 4 days ...

I was pretty hungry all weekend.

Hi again... just to clarify things, we've not stopped paying out and our PayPal account is most certainly here, and not locked either.

What's happened, rather, is there's a large PayPal queue we're getting through--one after another!

Pardon for the inconvenience with slower-than-expected payouts... it's appreciated by all when they get done as quickly as possible, but as noted earlier here, it can take up to 5 business days.

We'll endeavor to expedite this in as timely a manner as possible.

Just wanted to let you all know, and thank you for your patience.

Aren't you guys using PayPal's MassPay feature? It can process up to 10,000 payments at a time with a couple of clicks of a button...

I'm on business day 8. I understand the that there is a delay, but pending "In Progress" account over the 5-day limit should be notified. After all, it would cut back on the "OMG, where's meh money!" -- emails and threads.

It's 3PM in Linden Lab's workday already and no word on this whatsoever. This isn't some trivial matter, LL. This is people's money that you are holding. Money that's belongs to them, not you.

Non-communication is the worst move you can make when it comes to other people's money.