Were you surprised GOM announced its closing?

This was a whim. There was absolutely no reason to do this.

They had been pretty classy, but then to go and do this. Pretty pretty sad.

Somebody's going to have to explain to me why they had no reason to do this. LL basically replicate the GOM currency trading market directly, through their own system, directly to their users. Oh and you'll be able to pay your tier directly with the proceeds. And you're telling me that GOM had no reason to do this? I don't understand. I can see how IGE or Anshe might not be affected as they're dealing with L$ and US$ that THEY own. GOM doesn't, and acts as a facilitator between lots of people....oh, kind of like that LL are going to do, isn't it.

Who are we to question Linden Lab or GOM about what is or is not profitable for them?

If GOM isn't profitable, as stated by GOM's leadership, then I don't think we should fault them for not wanting to run in the red. Yes, I know we're all used to that from our idiot federal government, but ... that's not the way a business works.

For those who might have not seen this in another thread:As far I can tell, GOM has been running what is essentially a charity for at least the last month for the benefit of their customers. Yeah, I know, ya can't trust a word from those GOM weasels, prolly just made it up as a sympathy ploy so that people who they have decided to discontinue business with will love them. I also have every faith that they got that renowned LL customer service on the XMLRPC bugs.

Moopf,

Have you missed all the public emotional displays in forums over the past year? Have you missed them dropping their other customers before? Everyone has thier own level of acceptable behavior, for people they pay money...


Cooler heads prevail in business not hot heads.

I had heard that almost 100kL$ had to be bought to fix a communication bug where the ATMs where not notifying GOM of withdrawls all the time. With that in mind, plus the new LL system, it might just be more cost effective to close now then wait and close a month from now.

That's a GOM bug not an SL bug.

Why isn't there an ACK? If you do a transaction and you don't get a reply, give the money back to the player.

It is a little hard to believe when the customer service issues started prior to a month ago, and this is the first time they have ever tried to make an excuse for the customer service issues.


Your defense of them is cute Mal, but not everyone hates them. Just don't deserve a free pass when they are taking peoples money and pretending to be a business.

I'm not surprised either due to the previous threads on this issue. However, I am sad to see GOM close its doors, I never had a problem with GOM and used them quite frequently.

They always seemed very professional to me, and I have been using them since they opened. I used to trade on the There market, then I switched to L$. They caused me to find SL in the first place. I have never had a single complaint with them, even when they lost my money. I am sure everyone has their own personal experience, but I find it neither surprising nor bad business what they have done. I will miss them, and so will SL.

I remember when they dropped all the other currencies, because they weren't getting support when fraud happened from those game makers. But, apart from that, I've only really seen posts over fraud to do with LL on here, I certainly haven't seen "public emotional displays in forms over thepast year" from them. Until the last month that is, but then I find that understandable with what's happened.

I don't believe I've seen them ever use them as an excuse for their "customer service issues". They recently said there would be an extra delay whilst transactions were checked manually because of the flaky XMP-RPC service, but that's the only time I've heard them mention it.

You really seem to have a downer on GOM, and I'm finding it difficult seeing why.

It is extremely disingenuous to refer to the GOM crew as greedy. When the Lindens went to the table with GOM, they offered x dollars in stock. Considering the immense investment of time, money, and spirit which GOM has put into their project, is it truly greedy to request monetary compensation?

Since no on knows the nature of the offer, it is silly to comment they are or aren't greedy. And really it doesn't matter at this point.

Too be honest I have to agree to disagree.

I've found GOM quite professional in all my dealings with them both publically and privately and I've used them for almost two years. I've used them in SL and in other games when they use to support it and found the service great. Too be honest the public emotional displays as you put them have really only occurred in the last couple of months. I've been trawling the archives of this forums as I'm new to the forums themselves to try and find similar sorts of outbursts but I'm having difficulty finding any so I'm presuming you are exaggerating a bit.

In some ways the other option GOM faced was less pleasant. A slow death and having to run an operation, which from the outset sounds like it was bleeding cash. A clean break like this might just help GOM to focus on the new projects and be able to build something viable wihtout having to deal with daily support requests and admin.

I'm surprised they stayed around so long.

According to forum experts, they were getting fabulously rich. Guess they ran out of room in their vault and had too many piles of cash around. That's a fire hazard.

Buster

Same here. The only surprise to me is that they didn't close up shop sooner.

I knew GOM would be closing since the day it came to light that the Lindens would be stealing their work and putting in their own monopolized competing product. What I'm surprised about is that GOM has been able to last this long.


- Newfie

The whole situation makes Flip a sad panda.

I guess to merely exist - to have existed - to cease existing = drama.

coco

Moved to the Land and the Economy Forum for further discussion.