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Refund or not?

Palomma Casanova
Free Dove Owner
Join date: 5 Apr 2004
Posts: 635
05-16-2005 08:42
Friday= not much done, couldn't get in several times

Sat.=Spent 3 hrs trying the 3 times I had to log off

Sun= 1/2 day couldn't log in

Couldn't get to my folders in my inventory...

Monday= 1/2 day update, can't do nothing in SL

Where is my money going? The money I pay each month?

I am sure many people were worst and couldn't get in at all, plus they pay for islands and sims, that is a lot of money to play for a game...

Do we need a refund? Let's protect... I am sure NOT HAPPY at all!!! :o

C'mmon lindens give us a refund, people will tier down and even leave if you don't give some kind of refund to fun... is not our fault.... Make our money worth..
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Palomma
Alan Edison
Ty Zvezda
Join date: 28 Jun 2004
Posts: 420
05-16-2005 08:54
From: Palomma Casanova
Friday= not much done, couldn't get in several times

Sat.=Spent 3 hrs trying the 3 times I had to log off

Sun= 1/2 day couldn't log in

Couldn't get to my folders in my inventory...

Monday= 1/2 day update, can't do nothing in SL

Where is my money going? The money I pay each month?

I am sure many people were worst and couldn't get in at all, plus they pay for islands and sims, that is a lot of money to play for a game...

Do we need a refund? Let's protect... I am sure NOT HAPPY at all!!! :o

C'mmon lindens give us a refund, people will tier down and even leave if you don't give some kind of refund to fun... is not our fault.... Make our money worth..


I agree with you 100% Palomma, but unfortunatly, LL can do pretty much whatever they want. In their TOS they state that they are not liable to any outages people may expierience and do not have to refund us.

It's a bummer for us but it puts an extra doughnut on Philip's desk every mornin!

EDIT: fixed some SP
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Ty Zvezda
Willow Zander
Having Blahgasms
Join date: 22 May 2004
Posts: 9,935
05-16-2005 08:55
I'm sure last time lots of downtime happened, I got a refund in my tier payments, but it wasn't really all that much, and lets face it, its mental anguish more than money :P
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Alan Edison
Ty Zvezda
Join date: 28 Jun 2004
Posts: 420
05-16-2005 08:57
From: Willow Zander
I'm sure last time lots of downtime happened, I got a refund in my tier payments, but it wasn't really all that much, and lets face it, its mental anguish more than money :P


We want to feel loved! :o
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Ty Zvezda
Grunt Yaffle
Registered User
Join date: 9 Jan 2005
Posts: 14
05-16-2005 08:58
From: Willow Zander
I'm sure last time lots of downtime happened, I got a refund in my tier payments, but it wasn't really all that much, and lets face it, its mental anguish more than money :P



Mental Anguish, I agree. I think they should take us all to a sit down party at McDonalds. I want a happy meal dammit!
Laharl Fassbinder
Registered User
Join date: 12 Oct 2004
Posts: 68
05-16-2005 08:58
come on, you spent max 2 days without beeing able to log in, i know how you feel because im TEH NERD, but theres really nothing you can do about it.

Refund? pff... you lost around 3 bucks... its not like your going to die..
Eboni Khan
Misanthrope
Join date: 17 Mar 2004
Posts: 2,133
05-16-2005 08:59
I think a hug from Adam Linden would be "refund" enough for me. I'm not greedy and I have a thing for gay Lumberjacks.
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Willow Zander
Having Blahgasms
Join date: 22 May 2004
Posts: 9,935
05-16-2005 08:59
From: Alan Edison
We want to feel loved! :o



I know, i'm not saying I disagree at all, I'm just saying its really not financially crippling as it is mentally WHEN YOU CAN'T GET IN, I only just stopped rocking back and forward :p

Refunds would be nice, but like I said last time it was a matter of pence, didn't really make up for the 3 days I couldn't log in, and it definately didn't amount to nearly as much as I would probably make IW for those 3 days.

Maybe we should all get a free months tier :D, or Free Months Subscription OR just give us all 10k and be done with it :p
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<3 Giddeon's <3
Alan Edison
Ty Zvezda
Join date: 28 Jun 2004
Posts: 420
05-16-2005 08:59
From: Grunt Yaffle
Mental Anguish, I agree. I think they should take us all to a sit down party at McDonalds. I want a happy meal dammit!


With a little plastic toy in the shape of Philip! and it goes 'great idea, ill add that to the list' when u push his crotch :D
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Ty Zvezda
Willow Zander
Having Blahgasms
Join date: 22 May 2004
Posts: 9,935
05-16-2005 09:00
From: Grunt Yaffle
Mental Anguish, I agree. I think they should take us all to a sit down party at McDonalds. I want a happy meal dammit!



You can't have your burger AND eat it Grunt, now you are being ridiculous! :p
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*I'm not ready for the world outside...I keep pretending, but I just can't hide...*




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PetGirl Bergman
Fellow Creature:-)
Join date: 16 Feb 2005
Posts: 2,414
05-16-2005 09:00
Think positivly instead.-))

Al things that we had time to do irl... cleaning windows... wacum cleaning apartment.. meet irl friends... long dinners..

Reading books.. I did about buildings guess why.-)))
Alan Edison
Ty Zvezda
Join date: 28 Jun 2004
Posts: 420
05-16-2005 09:01
From: Willow Zander
I know, i'm not saying I disagree at all, I'm just saying its really not financially crippling as it is mentally WHEN YOU CAN'T GET IN, I only just stopped rocking back and forward :p

Refunds would be nice, but like I said last time it was a matter of pence, didn't really make up for the 3 days I couldn't log in, and it definately didn't amount to nearly as much as I would probably make IW for those 3 days.

Maybe we should all get a free months tier :D, or Free Months Subscription OR just give us all 10k and be done with it :p


here here! or free prim dolls with philips head on it so we can place out sex balls beside it and well... make up for lost time?
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Ty Zvezda
Doc Nielsen
Fallen...
Join date: 13 Apr 2005
Posts: 1,059
05-16-2005 09:03
Well, some us are trying to do business in SL. It's not *just* a game. I
t would indeed be nice if LL ran their service in a more businesslike fashion.

We shall just have to wait and see what they decide to do about this outage.
What I find most worrying is that all the signs of impending doom have been evident over the last few days - yet nothing seems to have been done until the excrement well and truly hit the fan!
Wuvme Karuna
..:: Spicy Latina ::..
Join date: 6 Jun 2004
Posts: 1,669
05-16-2005 09:04
From: someone
Terms of Service

7.2 Interruption. Linden reserves the right to interrupt the Service with or without prior notice for any reason or no reason. You agree that Linden will not be liable for any interruption of the Service, delay or failure to perform, and understand that you shall not be entitled to any refunds of fees for interruption of service or failure to perform.


Hehehe
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Willow Zander
Having Blahgasms
Join date: 22 May 2004
Posts: 9,935
05-16-2005 09:05
From: wuvme Karuna
Hehehe


There's no poll here! THIS IS NOT YOUR PLACE!!!!!

Good point tho :p

I STILL WANT 10k COMPENSATION....

Mebbe

>.>

Or a date with Jack :D
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*I'm not ready for the world outside...I keep pretending, but I just can't hide...*




<3 Giddeon's <3
Alan Edison
Ty Zvezda
Join date: 28 Jun 2004
Posts: 420
05-16-2005 09:05
From: Doc Nielsen
Well, some us are trying to do business in SL. It's not *just* a game. I
t would indeed be nice if LL ran their service in a more businesslike fashion.

We shall just have to wait and see what they decide to do about this outage.
What I find most worrying is that all the signs of impending doom have been evident over the last few days - yet nothing seems to have been done until the excrement well and truly hit the fan!


your right Doc, but thats wot we all said the last time there was an outage... it was fixed but it was obviouse it was not a permanent fix. and yes, we do have businesses and outtages do narf up our sales but there's nothing we can do about it :(
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Ty Zvezda
Hobonicus Engel
Uncouth Vagrant
Join date: 6 Nov 2004
Posts: 136
05-16-2005 09:15
Got one last time, so I don't see why not this time, though I'd understand the logic behind waiting until everything's up to receive whatever compensation you'd be getting.
FlipperPA Peregrine
Magically Delicious!
Join date: 14 Nov 2003
Posts: 3,703
05-16-2005 09:19
From: Grunt Yaffle
Mental Anguish, I agree. I think they should take us all to a sit down party at McDonalds. I want a happy meal dammit!


"I don't want a Happy Meal! I WANT AN ANGRY MEAL! I won't some food with a gun!"

L$500 to the first person who can tell me what that is from :-)
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Alan Edison
Ty Zvezda
Join date: 28 Jun 2004
Posts: 420
05-16-2005 09:19
it must b a bummer for people depending on dwell for a portion of their income...
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Ty Zvezda
Schwanson Schlegel
SL's Tokin' Villain
Join date: 15 Nov 2003
Posts: 2,721
05-16-2005 09:19
From: Laharl Fassbinder
come on, you spent max 2 days without beeing able to log in, i know how you feel because im TEH NERD, but theres really nothing you can do about it.

Refund? pff... you lost around 3 bucks... its not like your going to die..


I pay $37.50 USD per day in tier fees. A 3 day credit would be substantial for me.
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Palomma Casanova
Free Dove Owner
Join date: 5 Apr 2004
Posts: 635
Yup TOS TOS TOS TOS
05-16-2005 09:20
We all have to follow the TOS... right?

and TOS says NO REFUNDS...

But the question is.... Who wants a refund?

I received a refund one time, I remember... we have all been suffering here.... and for a few days all together... not a simple outrage... you know? :(

Some kind of credit.... I don't know, just like when you buy something doesn't work at the store, sometimes you get some kinda credit... lol

Anywya.. I already downloaded the new patch, W00T!!!!!!!
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Palomma
FlipperPA Peregrine
Magically Delicious!
Join date: 14 Nov 2003
Posts: 3,703
05-16-2005 09:21
From: Doc Nielsen
Well, some us are trying to do business in SL. It's not *just* a game. I
t would indeed be nice if LL ran their service in a more businesslike fashion.

We shall just have to wait and see what they decide to do about this outage.
What I find most worrying is that all the signs of impending doom have been evident over the last few days - yet nothing seems to have been done until the excrement well and truly hit the fan!


If LL had a service for business owners that precluded graph 7.2 above, it would be way too expensive. That being said, there were still about 1500 people in game at any given time. It was just the payments and sales system that was borked! :-)

-Flip
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FlipperPA Peregrine
Magically Delicious!
Join date: 14 Nov 2003
Posts: 3,703
05-16-2005 09:22
From: Schwanson Schlegel
I pay $37.50 USD per day in tier fees. A 3 day credit would be substantial for me.


SHEEP BARON! :-)
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Schwanson Schlegel
SL's Tokin' Villain
Join date: 15 Nov 2003
Posts: 2,721
05-16-2005 09:27
From: FlipperPA Peregrine
SHEEP BARON! :-)


Bachelor party baron!
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Beau Perkins
Second Life Resident.
Join date: 25 Dec 2003
Posts: 1,061
05-16-2005 09:29
I dont know about a refund, but I'd gladly take a piece of Linden Pie
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