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Paypal billing broken?

Victoria Wilson
Registered User
Join date: 8 Sep 2006
Posts: 1
09-08-2006 16:23
I added my Paypal account, and tried a few times to buy L$ on Lindex, and got an error saying that I can't be billed.

??
Sporked Friis
Registered User
Join date: 16 Aug 2006
Posts: 1
09-08-2006 17:29
I appear to be having the same trouble. It's worked for me in the past when buying lindens, but as of today it's been giving me the following error message "The system encountered an error while processing your credit card information, please try again."

This happened while trying to upgrade to a premium account, as well as while trying to buy lindens off the exchange today. I'm also using paypal.
Chastity Sin
Homeless
Join date: 1 Sep 2006
Posts: 14
09-09-2006 07:14
I cancelled my card as a precaution due to recent security issues, and was going to buy L$ today using my Paypal account, and ran into a similar problem. I thought it might be because my CC information is needed even if I was using Paypal (?for some reason?), but I guess not. I wonder how many people are able to use Paypal right now...

Here's the exact message:

We are unable to complete your request.
• Failed to bill your account. Please double check your account's payment settings.
• The system encountered an error while processing your order, please try again.
Dorienne Oe
Registered User
Join date: 8 Oct 2005
Posts: 5
no linden buying
09-09-2006 11:49
I tried this myself today and talked to live help, they said its a known issue and to send a bug report and it will be fixed on monday.....big deal, so i cant buy anything this weekend when i usually play the game.......I dont know about you all, but SL is starting to tick me off.
Rebecca Munson
Registered User
Join date: 14 Sep 2006
Posts: 1
09-14-2006 12:50
I'm getting exactly the same problem :(
Argent Stonecutter
Emergency Mustelid
Join date: 20 Sep 2005
Posts: 20,263
09-14-2006 16:26
You know, LindeX isn't the only place to buy Lindens.
Peter Lameth
Registered User
Join date: 27 Sep 2005
Posts: 28
09-15-2006 07:40
i think you'll find this thread answers the questions
/108/8a/119248/1.html
Bou Namanari
Registered User
Join date: 12 Sep 2006
Posts: 1
09-15-2006 09:15
This sucks. I've been really getting into this game recently and was looking forward to buying some L$ to have some more fun, and now even though the site says I can use Switch/Solo card...I cant? I emailed Linden Support and after 2 days got fobbed off with a "Its cos you have no funds" excuse, which is completely not true.

People are saying I should transfer money from my UK bank account to Paypal, but this takes 7-9 days! 0_o I have no interest in waiting that long just so i can buy L$. I guess I'm gonna have to try and hastle my parents into letting me use one of their credit cards again, which is damn annoying.
Peter Lameth
Registered User
Join date: 27 Sep 2005
Posts: 28
09-15-2006 13:13
do u want to know the way i get around it?

register at slx at buy your linden dollars through them they will let u use paypal and then all you do is withdraw the lindens to sl :)
squiz Clifton
Disgruntled Second Lifer.
Join date: 1 Jun 2006
Posts: 123
09-17-2006 09:06
From: Bou Namanari
This sucks. I've been really getting into this game recently and was looking forward to buying some L$ to have some more fun, and now even though the site says I can use Switch/Solo card...I cant? I emailed Linden Support and after 2 days got fobbed off with a "Its cos you have no funds" excuse, which is completely not true.

People are saying I should transfer money from my UK bank account to Paypal, but this takes 7-9 days! 0_o I have no interest in waiting that long just so i can buy L$. I guess I'm gonna have to try and hastle my parents into letting me use one of their credit cards again, which is damn annoying.

Your not ther only one, i've been having the exact same problem.
It seems paypal dont support prepayment agreements over seas with a switch card even though the secondlife website says it does.
Its been bugging me for 4 months. Complaining doesnt work, asking the lindens doesnt work, protesting doesnt work. It seems a bit of a stupid over sight on the lindens part, seeing as how now they are promoting second life in the uk and not giving us enough payment options.
Fred Cameron
Registered User
Join date: 4 Jul 2006
Posts: 3
09-19-2006 07:50
SO it's impossible to buy L$ via PAypal ???

I've got a 75$ positive balance on my paypal account.
Why is it impossible for me to buy L$?

I've got a land to buy .. quickly ...shit!
How can I do?
Dana Bergson
Registered User
Join date: 14 Oct 2005
Posts: 561
09-19-2006 12:12
No conspiration theories necessary. ;) Maybe it is just a simple security machanism at work.

When LL uses your Paypal account for the first time, a "Billing Agreement" is created with Linden Lab. Billing Agreements allow a company to request funds from your account without your involvement. This is risky. So Billing Agreements are limited. I don't know what the original limit is - 200 US$ I guess - but when you buy a lot of L$ you can easily run into this limit.

To raise the limit:
  1. Open your Paypal account.

  2. Select My Account then Profile
  3. Then click on the link "Preapproved Payments" in the column "Financial Information". You will see a list of Billing Agreements.
  4. Click on the first one called "Linden Research, Inc." This will lead you to a sreen, where you will see a button called Edit Monthly Maximum.

  5. Just click on this button and raise this Monthly Maximum


Maybe you can buy L$ again.
Bootleg Solomon
Registered User
Join date: 2 Oct 2006
Posts: 1
10-09-2006 05:17
From: squiz Clifton
Your not ther only one, i've been having the exact same problem.
It seems paypal dont support prepayment agreements over seas with a switch card even though the secondlife website says it does.
Its been bugging me for 4 months. Complaining doesnt work, asking the lindens doesnt work, protesting doesnt work. It seems a bit of a stupid over sight on the lindens part, seeing as how now they are promoting second life in the uk and not giving us enough payment options.


And it still continues - same round of pointless misleading emails from Linden support on this matter as of 9 October. Really embarrassing standing in a SL shop, talking to creator, admiring their work, go to buy L$ from my UK Paypal funded account to purchase funky outfit, REJECTED! Come on Linden sort it out, please?