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Non-stop crashing

Sunspot Pixie
dread heliotrope
Join date: 15 Jun 2006
Posts: 493
08-02-2006 15:57
Game was running fine when I went to bed last night.

Came home today (PC still on - it's always on, HAVE NOT changed any configs with it - DO NOT tell me I did please), and installed new version. TP'ed to Slingo. Played a round no issues. TP'ed home. Talked to my GF for a bit there. All good, no issues with crashing. She went to a store. She TP'ed me to her. Now, ever since she TP'ed me, no matter where we go, I crash randomly every 10 seconds to a couple of minutes after logging in.

I cleared cache & restarted SL - no help

Rebooted PC - no help.

I unistalled SL, and dowloaded the .exe installer. It says it's corrupt when I try to install.

I fired up Internet Explorer and ran the installer .exe instead of downloading it. That worked, and it installed fine.

I go back into SL on my fresh install - still crashing randomly.

Please help, this bites.
Sunspot Pixie
dread heliotrope
Join date: 15 Jun 2006
Posts: 493
08-02-2006 16:38
Ok, so I have a second hard drive with XP on it - I rebooted my PC to that instance of XP, ran the SL updater to patch up a few weeks old version of SL, got in game, was doing fine, but as soon as a friend offered me a TP, it crashed me out. I talked to her in Yahoo, and she said that she heard the *ding* when she offered TP, and then saw me go offline...

I am going to update my nvidia driver on this install of XP and see what happens, although I do not know why it would be my driver when SL has been running perfectly with the drivers I have had since I started playing.
Sunspot Pixie
dread heliotrope
Join date: 15 Jun 2006
Posts: 493
08-02-2006 17:51
UPDATE - installed fresh nvidia drivers - so far so good - no crashes in 30 min...

*knocks on wood*

I'm guessing something in the update is incompatible with whatever version of driver I had on here, though it's not a very old version, was put on here in late spring.

*shrug*
Shaun Stanley
Registered User
Join date: 2 Aug 2006
Posts: 27
08-02-2006 18:02
Nonstop crashing for me, too ... thing is, I'm using the latest video drivers.

New version was the catalyst. Was working great last night when I was on -- installed the update today, couldn't even get in-game.

Uninstalled SL, defragmented and reinstalled ... restarted and launched - still crash.
Shaun Stanley
Registered User
Join date: 2 Aug 2006
Posts: 27
08-02-2006 18:26
This post helped me fix it: /111/7a/126473/1.html

My comments: Edit the existing keys.ini file and delete the look_at_chatter strings and the CONVERSATION area. Seems they've removed them from the code.
Sunspot Pixie
dread heliotrope
Join date: 15 Jun 2006
Posts: 493
08-02-2006 18:41
From: Shaun Stanley
This post helped me fix it: http://forums.secondlife.com/newreply.php?do=newreply&noquote=1&p=1197071

My comments: Edit the existing keys.ini file and delete the look_at_chatter strings and the CONVERSATION area. Seems they've removed them from the code.

Well, I spoke too soon. As soon as I went to a busy area I started crashing again...

Shaun, that link takes me to a post reply page.

Will try your suggestion though. Thanks.
Sunspot Pixie
dread heliotrope
Join date: 15 Jun 2006
Posts: 493
08-02-2006 18:45
From: Shaun Stanley
This post helped me fix it: http://forums.secondlife.com/newreply.php?do=newreply&noquote=1&p=1197071

My comments: Edit the existing keys.ini file and delete the look_at_chatter strings and the CONVERSATION area. Seems they've removed them from the code.

I don't see those strings, I need more info. I am looking in the keys.ini, and just dont see them.

Here is what I have in that file:

CODE
# keys.ini
#
# keyboard binding initialization
#
# comments must have # in the first column
# blank lines OK
#
# Format:
# mode key mask function
#
# mode must be one of FIRST_PERSON, THIRD_PERSON, EDIT, EDIT_AVATAR, or CONVERSATION
# key must be upper case, or SPACE, HOME, END, PGUP, PGDN, LEFT, RIGHT, UP, DOWN,
# or one of ,.;'[]
# mask must be NONE, SHIFT, ALT, ALT_SHIFT.
# Control is reserved for user commands.
# function must be a function named in llkeyboard.cpp

FIRST_PERSON A NONE slide_left
FIRST_PERSON D NONE slide_right
FIRST_PERSON W NONE push_forward
FIRST_PERSON S NONE push_backward
FIRST_PERSON E NONE jump
FIRST_PERSON C NONE push_down
FIRST_PERSON F NONE toggle_fly

FIRST_PERSON LEFT NONE slide_left
FIRST_PERSON RIGHT NONE slide_right
FIRST_PERSON UP NONE push_forward
FIRST_PERSON DOWN NONE push_backward
FIRST_PERSON PGUP NONE jump
FIRST_PERSON PGDN NONE push_down

FIRST_PERSON A SHIFT slide_left
FIRST_PERSON D SHIFT slide_right
FIRST_PERSON W SHIFT push_forward
FIRST_PERSON S SHIFT push_backward
FIRST_PERSON E SHIFT jump
FIRST_PERSON C SHIFT push_down
FIRST_PERSON F SHIFT toggle_fly

FIRST_PERSON SPACE NONE stop_moving

FIRST_PERSON LEFT SHIFT slide_left
FIRST_PERSON RIGHT SHIFT slide_right
FIRST_PERSON UP SHIFT push_forward
FIRST_PERSON DOWN SHIFT push_backward
FIRST_PERSON PGUP SHIFT jump
FIRST_PERSON PGDN SHIFT push_down

THIRD_PERSON A NONE turn_left
THIRD_PERSON D NONE turn_right
THIRD_PERSON A SHIFT slide_left
THIRD_PERSON D SHIFT slide_right
THIRD_PERSON W NONE push_forward
THIRD_PERSON S NONE push_backward
THIRD_PERSON W SHIFT push_forward
THIRD_PERSON S SHIFT push_backward
THIRD_PERSON E NONE jump
THIRD_PERSON C NONE push_down
THIRD_PERSON E SHIFT jump
THIRD_PERSON C SHIFT push_down

THIRD_PERSON F NONE toggle_fly
THIRD_PERSON F SHIFT toggle_fly

THIRD_PERSON SPACE NONE stop_moving

THIRD_PERSON LEFT NONE turn_left
THIRD_PERSON LEFT SHIFT slide_left
THIRD_PERSON RIGHT NONE turn_right
THIRD_PERSON RIGHT SHIFT slide_right
THIRD_PERSON UP NONE push_forward
THIRD_PERSON DOWN NONE push_backward
THIRD_PERSON UP SHIFT push_forward
THIRD_PERSON DOWN SHIFT push_backward
THIRD_PERSON PGUP NONE jump
THIRD_PERSON PGDN NONE push_down
THIRD_PERSON PGUP SHIFT jump
THIRD_PERSON PGDN SHIFT push_down

# Camera controls in third person on Alt
THIRD_PERSON A ALT spin_around_cw
THIRD_PERSON D ALT spin_around_ccw
THIRD_PERSON W ALT move_forward
THIRD_PERSON S ALT move_backward
THIRD_PERSON E ALT spin_over
THIRD_PERSON C ALT spin_under

THIRD_PERSON LEFT ALT spin_around_cw
THIRD_PERSON RIGHT ALT spin_around_ccw
THIRD_PERSON UP ALT move_forward
THIRD_PERSON DOWN ALT move_backward
THIRD_PERSON PGUP ALT spin_over
THIRD_PERSON PGDN ALT spin_under

# mimic alt zoom behavior with keyboard only
THIRD_PERSON A CTL_ALT spin_around_cw
THIRD_PERSON D CTL_ALT spin_around_ccw
THIRD_PERSON W CTL_ALT spin_over
THIRD_PERSON S CTL_ALT spin_under
THIRD_PERSON E CTL_ALT spin_over
THIRD_PERSON C CTL_ALT spin_under

THIRD_PERSON LEFT CTL_ALT spin_around_cw
THIRD_PERSON RIGHT CTL_ALT spin_around_ccw
THIRD_PERSON UP CTL_ALT spin_over
THIRD_PERSON DOWN CTL_ALT spin_under
THIRD_PERSON PGUP CTL_ALT spin_over
THIRD_PERSON PGDN CTL_ALT spin_under


# Therefore pan on Alt-Shift
THIRD_PERSON A CTL_ALT_SHIFT pan_left
THIRD_PERSON D CTL_ALT_SHIFT pan_right
THIRD_PERSON W CTL_ALT_SHIFT pan_up
THIRD_PERSON S CTL_ALT_SHIFT pan_down

THIRD_PERSON LEFT CTL_ALT_SHIFT pan_left
THIRD_PERSON RIGHT CTL_ALT_SHIFT pan_right
THIRD_PERSON UP CTL_ALT_SHIFT pan_up
THIRD_PERSON DOWN CTL_ALT_SHIFT pan_down

# Basic editing camera control
EDIT A NONE spin_around_cw
EDIT D NONE spin_around_ccw
EDIT W NONE move_forward
EDIT S NONE move_backward
EDIT E NONE spin_over
EDIT C NONE spin_under

EDIT LEFT NONE spin_around_cw
EDIT RIGHT NONE spin_around_ccw
EDIT UP NONE move_forward
EDIT DOWN NONE move_backward
EDIT PGUP NONE spin_over
EDIT PGDN NONE spin_under

EDIT A SHIFT pan_left
EDIT D SHIFT pan_right
EDIT W SHIFT pan_up
EDIT S SHIFT pan_down

EDIT LEFT SHIFT pan_left
EDIT RIGHT SHIFT pan_right
EDIT UP SHIFT pan_up
EDIT DOWN SHIFT pan_down

# Walking works with ALT held down.
EDIT A ALT slide_left
EDIT D ALT slide_right
EDIT W ALT push_forward
EDIT S ALT push_backward
EDIT E ALT jump
EDIT C ALT push_down

EDIT LEFT ALT slide_left
EDIT RIGHT ALT slide_right
EDIT UP ALT push_forward
EDIT DOWN ALT push_backward
EDIT PGUP ALT jump
EDIT PGDN ALT push_down

SITTING A ALT spin_around_cw
SITTING D ALT spin_around_ccw
SITTING W ALT move_forward
SITTING S ALT move_backward
SITTING E ALT spin_over
SITTING C ALT spin_under

SITTING LEFT ALT spin_around_cw
SITTING RIGHT ALT spin_around_ccw
SITTING UP ALT move_forward
SITTING DOWN ALT move_backward
SITTING PGUP ALT spin_over
SITTING PGDN ALT spin_under

SITTING A NONE spin_around_cw_sitting
SITTING D NONE spin_around_ccw_sitting
SITTING W NONE move_forward_sitting
SITTING S NONE move_backward_sitting
SITTING E NONE spin_over_sitting
SITTING C NONE spin_under_sitting

SITTING LEFT NONE spin_around_cw_sitting
SITTING RIGHT NONE spin_around_ccw_sitting
SITTING UP NONE move_forward_sitting
SITTING DOWN NONE move_backward_sitting
SITTING PGUP NONE spin_over_sitting
SITTING PGDN NONE spin_under_sitting

# these are for passing controls when sitting on vehicles
SITTING A SHIFT slide_left
SITTING D SHIFT slide_right
SITTING LEFT SHIFT slide_left
SITTING RIGHT SHIFT slide_right

# pan on Alt-Shift
SITTING A CTL_ALT_SHIFT pan_left
SITTING D CTL_ALT_SHIFT pan_right
SITTING W CTL_ALT_SHIFT pan_up
SITTING S CTL_ALT_SHIFT pan_down

SITTING LEFT CTL_ALT_SHIFT pan_left
SITTING RIGHT CTL_ALT_SHIFT pan_right
SITTING UP CTL_ALT_SHIFT pan_up
SITTING DOWN CTL_ALT_SHIFT pan_down



# Avatar editing camera controls
EDIT_AVATAR A NONE edit_avatar_spin_cw
EDIT_AVATAR D NONE edit_avatar_spin_ccw
EDIT_AVATAR W NONE edit_avatar_move_forward
EDIT_AVATAR S NONE edit_avatar_move_backward
EDIT_AVATAR E NONE edit_avatar_spin_over
EDIT_AVATAR C NONE edit_avatar_spin_under
EDIT_AVATAR LEFT NONE edit_avatar_spin_cw
EDIT_AVATAR RIGHT NONE edit_avatar_spin_ccw
EDIT_AVATAR UP NONE edit_avatar_move_forward
EDIT_AVATAR DOWN NONE edit_avatar_move_backward
EDIT_AVATAR PGUP NONE edit_avatar_spin_over
EDIT_AVATAR PGDN NONE edit_avatar_spin_under
Sunspot Pixie
dread heliotrope
Join date: 15 Jun 2006
Posts: 493
08-02-2006 19:14
OK, I have noticed that I seem to crash after I use ALT+ZOOM.

I am going to try and go back in and verify this.
Sunspot Pixie
dread heliotrope
Join date: 15 Jun 2006
Posts: 493
08-02-2006 19:44
From: Sunspot Pixie
OK, I have noticed that I seem to crash after I use ALT+ZOOM.

I am going to try and go back in and verify this.

Eh, I guess that wasn't it, I am crashing just standing in one place at my house, or in empty sims, or what have you, without zooming or anything....

:mad:
Sunspot Pixie
dread heliotrope
Join date: 15 Jun 2006
Posts: 493
08-03-2006 12:16
Good news (so far) :

I decided that after none of the other things I tried were working to fix my crashing that I would uninstall SL, and then remove all registry entries from Linden Lab or Second Life. Then I reinstalled SL again, and I haven't crashed in several hours of gameplay. Coincidence? I am not sure, but I sure hope not.
Mud Huszar
Registered User
Join date: 6 Sep 2005
Posts: 5
08-03-2006 13:42
Been experiencing crashes as well. I'm using the most current drivers for my system but every time i try and edit an object its wanting to lock up and crash on me.

Winxp
nvidea geforce 7800gt
amd althlon 64 duelcore
hurly Burleigh
Registered User
Join date: 19 Sep 2005
Posts: 167
08-03-2006 15:18
i had the same problem some months ago and had to remove all reference to sl from my system/remove temp files/download latest version of sl and re install. Also updated graphics drivers and it finally seemed to work fine..... then my system crashed completely and i had to reinstall xp. since then i have had no problems with it.

for info i have twin gfx 7800
duel AMD64's
Win XP Pro
Cowboy Brewster
Registered User
Join date: 8 Mar 2006
Posts: 2
Crashing
08-05-2006 02:54
My wife was having the same problem with hers and her FPS dropped to almost nothing. She has an ATI X1900 and after the last update was having the same problem. With the help of a great tech from Dell she is up and running now. She had to download the Omega verison of the drivers for her card and do an uninstall and reinstall of the game. She is running great as of this writing. Seems the update and some of the new drivers for the ATI are not compatible. She will be writing to both the designers of the game and the video card to see if they can come up with a fix for this issue.
Ryo Seigo
Registered User
Join date: 21 Jun 2006
Posts: 3
08-05-2006 09:13
From: hurly Burleigh
i had the same problem some months ago and had to remove all reference to sl from my system/remove temp files/download latest version of sl and re install. Also updated graphics drivers and it finally seemed to work fine..... then my system crashed completely and i had to reinstall xp. since then i have had no problems with it.

for info i have twin gfx 7800
duel AMD64's
Win XP Pro


Same here. Amd64, 1GB RAM, WindowsXP Pro, Nvidia geforce 6600...After many crashes -often only can be in SL some minutes or secs!- My system crashed completely. I was so worryed about it. Can a game work like a virus? :).

After download las driver of nvidia, and reinstall windows :( (that is not normal), I have yet same problems...If anyone have a solution, please wrote it.

Thanks!

ah, I have test too some games that use graphics 3D acceleration...and not problems.
Lestat Demain
Registered User
Join date: 2 Aug 2006
Posts: 6
more crashing
08-05-2006 23:23
ever thought that it maybe adware or trojan/virus related? because it sounds like its passing from person to person via scripts.
the other cause could be incomapibilities between 64/32 bit operating systems which could of course be another microsoft bug and not an SL one - havnt struck any of these problems because im still on an old 32 bit with gforce2 but im about to upgrade video card so im anticipating problems :(
Sunspot Pixie
dread heliotrope
Join date: 15 Jun 2006
Posts: 493
08-06-2006 18:34
Despite thinking I had this solved a number of times - I am still having this happen. I can go for hours just fine - but then the crashing will start. It happens over and over again when it starts. I thought that maybe it was heat causing it, but nothing is even close to feeling hot in my case - processor, vid card, nada.

What seems to cure it is to reinstall SL - MOST times, I can then get a break from the crashing for a while, sometimes several hours. It always returns though, just when I start to feel comfy that it may be over with.

My system well exceeds SL req'd specs.

Newest nvidia drivers - check.

Reseated vid card and RAM - multiple times - check.

Added extra cooling fan to PC case - check.

Ran diagnostic on vid card and RAM, no report of issue - check.

Running processor temperature monitor proggie - no sign of overheating - check.

Uninstall SL (including remove all traces of SL/LL software from my PC, including registry entries) and reinstall SL - check.

This all started very shortly after I installed last week's update. I never had crashing probs before with SL.

What happens -

My screen starts to flash, I know it's coming then. Suddenly after a few flashes, SL will just disappear, and I have the desktop with the crash logger up. Sometimes I can get right back into SL, other times no, and it will take multiple tries (each one giving crash logger) to get back in. Either way, I will keep crashing once I am back in. So what I have found as the only (temporary) solution, is to reinstall SL. This gives some relief as I noted above. Infrequently, this will make my PC reboot itself, or I will get blue screen, which I have seen like once ever before on XP...
Striker Wolfe
.
Join date: 11 Dec 2004
Posts: 355
08-07-2006 07:23
From: Sunspot Pixie
Despite thinking I had this solved a number of times - I am still having this happen. I can go for hours just fine - but then the crashing will start. It happens over and over again when it starts. I thought that maybe it was heat causing it, but nothing is even close to feeling hot in my case - processor, vid card, nada.

What seems to cure it is to reinstall SL - MOST times, I can then get a break from the crashing for a while, sometimes several hours. It always returns though, just when I start to feel comfy that it may be over with.

My system well exceeds SL req'd specs.

Newest nvidia drivers - check.

Reseated vid card and RAM - multiple times - check.

Added extra cooling fan to PC case - check.

Ran diagnostic on vid card and RAM, no report of issue - check.

Running processor temperature monitor proggie - no sign of overheating - check.

Uninstall SL (including remove all traces of SL/LL software from my PC, including registry entries) and reinstall SL - check.

This all started very shortly after I installed last week's update. I never had crashing probs before with SL.

What happens -

My screen starts to flash, I know it's coming then. Suddenly after a few flashes, SL will just disappear, and I have the desktop with the crash logger up. Sometimes I can get right back into SL, other times no, and it will take multiple tries (each one giving crash logger) to get back in. Either way, I will keep crashing once I am back in. So what I have found as the only (temporary) solution, is to reinstall SL. This gives some relief as I noted above. Infrequently, this will make my PC reboot itself, or I will get blue screen, which I have seen like once ever before on XP...

Looks like you did all the right things so far, it could be a power issue, what watt power supply do you have?
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Ryo Seigo
Registered User
Join date: 21 Jun 2006
Posts: 3
08-07-2006 09:59
From: Ryo Seigo
Same here. Amd64, 1GB RAM, WindowsXP Pro, Nvidia geforce 6600...After many crashes -often only can be in SL some minutes or secs!- My system crashed completely. I was so worryed about it. Can a game work like a virus? :).

After download las driver of nvidia, and reinstall windows :( (that is not normal), I have yet same problems...If anyone have a solution, please wrote it.

Thanks!

ah, I have test too some games that use graphics 3D acceleration...and not problems.


After a big crash, my computer dead; impossible boot...Then I have opened cpu. I going tell you a misterius:
1) A cable of usb was disconicted...Thanks to SL now I know
2) I have extracted a TV capturer card...

I dont see relation into 2 and SL crash, but now I only have crashed every minutes or hour fractions, not every secs...Well is an advance, without reinstall all again.

I will maintain you informed

Joke: SL is a good hardware tester for pc. If you have some weakness, you'll know
Sunspot Pixie
dread heliotrope
Join date: 15 Jun 2006
Posts: 493
08-07-2006 16:56
From: Striker Wolfe
Looks like you did all the right things so far, it could be a power issue, what watt power supply do you have?

450. I replaced it today with a comparable one from another machine, just in case. Still crashing.... :(
Hok Wakawaka
Registered User
Join date: 9 Feb 2006
Posts: 371
08-08-2006 06:16
It's not you!!! The problem is server-side but no one is willing to admit it , Many peeps, including myself, have posted about having this crashing problem
Sansarya Caligari
BLEH!
Join date: 25 Apr 2005
Posts: 1,206
08-08-2006 15:53
I'm having all these same issues. I've uninstalled/reinstalled everything, including updating my BIOS, chipset, system software and video drivers. I've uninstalled/reinstalled SL countless times.

I have crashing that just shuts the whole computer down altogether. It never just crashes to the desktop or goes bluescreen.

I've run diognotics, disk clean, defrag, virus scans, spyware scans, disk check, etc. I'm really frustrated, and yes, it's only since the last update this has all been occurring.

Sent my SecondLife logs to [email]support@lindenlab.com[/email], hoping for an answer soon.

System information
Dell XPS M170 laptop
Intel Pentium M 2.26 GHz
1.71 GHz, 2.00 GB RAM
Nvidia GEForce GO 7800 GTX
Windows XP(2)
_____________________
Sunspot Pixie
dread heliotrope
Join date: 15 Jun 2006
Posts: 493
08-10-2006 02:22
I had hoped yesterday's update would fix whatever it is LL changed in last week's update which is causing SL to crash for me. It also sometimes gets worse and starts locking up or rebooting my machine on it's own.

To no avail, I am still having periods of crashing non-stop. It's really bizarre because it will behave nicely for hours and then just start doing it again.

Most times I can tell when it's coming, because my screen will start flashing, though this is not always the case. It doesn't happen in other 3d games like WoW, MoH, or Oblivion. I can play them error free, like SL used to be before last weeks patch. Something changed in the SL software, and my PC hates it.

Sansarya, do you get that flashing before you start crashing?