Kavai Onizuka....
Here's how to fix your problem I think.
Find your CDS, bend over, and kiss three hours goodbye
From what I am reading something is corrupt in the windows system. A good format, reinstall of the OS might fix the problem.
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Offering a monetary reward of at least L$ 5000 for the person who can help. |
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Foulcault Mechanique
Father Cheesemonkey
Join date: 28 Mar 2005
Posts: 557
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06-30-2005 19:03
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Foulcault
"Keep telling yourself that and someday you just might believe it." "Every Technomage knows the 14 words that will make someone fall in love with you forever, but she only needed one. "Hello"" Galen from Babylon 5 Crusade I'm moving this over to Off-Topic for further Pez ruminations. |
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Kavai Onizuka
Spudzuka Properties
Join date: 23 May 2004
Posts: 452
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06-30-2005 22:56
I already reformatted 6 times over the last 3 days. The problems still persist.
As for the systems info, I am unable to even access *systems* if I'm running XP normally. However if I do run XP with the selection *run with the last good configuration*, theres no errors whatsoever in my device manager. _____________________
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Numa Herbst
SHI-SHAAA!!
Join date: 13 Jun 2005
Posts: 99
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07-01-2005 05:49
Hi Kavai,
Just curious, have you installed any software from your ISP? DSL providers here in the States have a bad habit of including bloated, useless 'dialer' software and implying that their customers need to use it to access the Internet. If you are running such software, uninstalling may help. |
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Kathmandu Gilman
Fearful Symmetry Baby!
Join date: 21 May 2004
Posts: 1,418
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07-01-2005 12:06
Something in your set up is causing windows to stop working correctly? The only way to get it to work is to use last known good configuration? You have a serious problem here if you have reformatted the computer 6 times and it does this.
Somethng somewhere is messing up, either there is a setting or a driver that is misconfigured . You have reinstalled the latest drivers for you video card and motherboard right? From the manufacturer's website correct? Is XP up to date? You can try this or perhaps take it to a computer shop you trust. 1. Go to the motherboard manufacturer website and install the latest bios for your board. If your bios version (version number on the boot up screen matches the latest then you are good to go) 2. Unplug and open your computer. Remove any extra cards such as NIC, sound, etc. Leave nothing but your video card. Disconnect all USB devices and if you can, use a PS/2 keyboard and mouse. Remove any extra drives and cardreaders. You want as basic a setup as you can get, 1 HD set to master on the primary IDE cable, 1 CD Drive set to master on the secondary IDE cable and a floppy disk drive (if you have one) 3. I know you have done this many times but format the drive and reinstall XP. Once it is up and going install the latest drivers for the motherboard first then the video card. Go to your device manager and look for any yellow flags. Install any drivers that may be missing. Go to the XP website and do the Update XP dance and get all the latest XP security and whatnot updates. 4. If at this point XP is acting flakey and will only work with "last known configuration" or whatever then you may have a component failing. Likely the motherboard, but could be memory, cpu, video card etc. If everything checks out good try getting on to SL and see if it works, if it does then there is a high likelyhood that one of the devices not installed is the culprit. Reinstall each one individially and check for errors. _____________________
It may be true that the squeaky wheel gets the grease but it is also true that the squeaky wheel gets replaced at the first critical maintenance opportunity.
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Kavai Onizuka
Spudzuka Properties
Join date: 23 May 2004
Posts: 452
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07-04-2005 06:02
Just got back.... my hard drive died on me 3 days ago. Had to replace that. However, SL still isn't fixed with the new HD. *scratch out HD as a possible culprit in the problem*
What component is most likely the cause of the problem? I tried unplugging some of the extra components leaving a basic setup, but it seems like it still doesn't work. Everything else, works fine tho, and my internet connection speed is faster than ever. _____________________
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Kavai Onizuka
Spudzuka Properties
Join date: 23 May 2004
Posts: 452
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07-05-2005 05:00
update on the testing, i tested on 2 comps on XP with service pack and another without XP service pack.
Both computers encountered the same problem, as SL won't load pass the *connecting to region* screen. I tested it at my office and a friend's place, and the 2 buildings are in different regions under different DSL service hubs. The comps are all updated with the latest drivers with no firewalls. I was also able to run There and Everquest 2 from my comp. I guess its not a hardware failure after all. _____________________
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Lex Neva
wears dorky glasses
Join date: 27 Nov 2004
Posts: 1,361
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07-05-2005 07:52
Wow, that's creepy. You logged into the same SL account, I would assume, but otherwise on completely different hardware?
As for the connections at these two places... are there any common links? Same DSL provider? Same DSL modem, perhaps? It could be that the DSL modem doesn't play nicely with SL, I think people have seen that kind of thing before. |
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Kavai Onizuka
Spudzuka Properties
Join date: 23 May 2004
Posts: 452
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07-05-2005 11:58
yea, my city (Macau, China) has an ISP that has a monopoly over the market. So, we are all on the same ISP with the same PROVIDED equipment.
I haven't tried logging in with an alt tho, but the lindens confirmed theres no restrictions on my account or ISP whatsoever, _____________________
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Kavai Onizuka
Spudzuka Properties
Join date: 23 May 2004
Posts: 452
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07-06-2005 00:42
On top of that, even if its an ISP problem, what do I ask the guys at ISP tech support? I have NO IDEA what is wrong. I am not even sure what server I am connecting to and all the other technical stuff.
Can someone give me an idea on what questions to ask? And some info maybe? _____________________
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Kelly Linden
Linden Developer
Join date: 29 Mar 2004
Posts: 896
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07-06-2005 07:21
I posted this before and you indicated you could ping the region but not if you tried logging in by going to the following URL in your web browser:
secondlife://ahern/120/120 Also try both the log in to last location and home options in the preferences. _____________________
- Kelly Linden
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Kavai Onizuka
Spudzuka Properties
Join date: 23 May 2004
Posts: 452
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07-06-2005 07:30
I probably posted the results on another post. I fetched 3 different location links and used it thru Run and thru my browser. The results came back negative.
I also switched the log in location from my last location to home, used links, tested etc etc, same results. I already went thru those tests hundreds of times over and over. _____________________
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Kavai Onizuka
Spudzuka Properties
Join date: 23 May 2004
Posts: 452
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07-07-2005 01:22
hmmmmmmm this new patch didn't help either.
I guess its time to up my reward from 5k to 10k. _____________________
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Strife Onizuka
Moonchild
Join date: 3 Mar 2004
Posts: 5,887
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07-07-2005 09:40
First off could you post you SecondLife log file (as an attachment)?
can be found at C:\Documents and Settings\<user>\Application Data\SecondLife\logs\SecondLife.log _____________________
Truth is a river that is always splitting up into arms that reunite. Islanded between the arms, the inhabitants argue for a lifetime as to which is the main river. - Cyril Connolly Without the political will to find common ground, the continual friction of tactic and counter tactic, only creates suspicion and hatred and vengeance, and perpetuates the cycle of violence. - James Nachtwey |
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Kavai Onizuka
Spudzuka Properties
Join date: 23 May 2004
Posts: 452
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07-07-2005 13:56
Log attached with this message.
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Foulcault Mechanique
Father Cheesemonkey
Join date: 28 Mar 2005
Posts: 557
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07-07-2005 16:34
Could be a website (www.secondlife.com or *.secondlife.*) block by your ISP. Could be a port block as well by your ISP but don't know what ports and port types are used for the game. I'm assuming your friend even though in a different location is under the same ISP.
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Foulcault
"Keep telling yourself that and someday you just might believe it." "Every Technomage knows the 14 words that will make someone fall in love with you forever, but she only needed one. "Hello"" Galen from Babylon 5 Crusade I'm moving this over to Off-Topic for further Pez ruminations. |
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Foulcault Mechanique
Father Cheesemonkey
Join date: 28 Mar 2005
Posts: 557
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07-07-2005 16:50
Took a look at the log file. Not to familiar with what is normal. It appears you are making it to the login server and getting in. It just dies right there though. I am noticing at the end of the log file the port 12035 mentioned so might want to speak with your ISP about that. I had an issue with another game where I could log in but because the way the chat service ran I had to have another port running that was blocked normally. I also had a similiar login issue with another game that was due to ports as well.
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Foulcault
"Keep telling yourself that and someday you just might believe it." "Every Technomage knows the 14 words that will make someone fall in love with you forever, but she only needed one. "Hello"" Galen from Babylon 5 Crusade I'm moving this over to Off-Topic for further Pez ruminations. |
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Strife Onizuka
Moonchild
Join date: 3 Mar 2004
Posts: 5,887
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07-08-2005 01:44
I know whats going on and it's an issue in the login script, how the client logs in & handles circuit codes. Kavai there is nothing you can do till LL fixes this, you will want to install the Arial unicode font (which can be found here), this will let you use unicode characters in chat. If your not an LL employee you can stop reading here. The client uses a circuit code to filter data that it receives from sims. At any time a the circuit code can be updated, even when there is already a valid connection with a different circuit code. The result of an update to the circuit code is that it will only listen for data with the new code; all data on old circuits are ignored. (Circuit codes are used so that clients on a hub don't get confused and sims talking to clients behind a NAT router don't get confused (Cable or DSL router/gateways usualy have NAT built in)). Things get interesting when packets get out of order during login. CODE
A normal login would look something like this CODE
Now what happens if the client doesn't receive the Circuit code till after it connects to the region? The client connects to the sim with a zero circuit code, then when the code does finally come through it invalidates the connection and the connection times out. CODE
Solutions: 1) Make the client wait for the Circuit code before it attempts to connect to a region. 2) After the client logs into a sim have it so it can't change it's Circuit code. 3) After the client logs into a sim when it receives a Circuit code update have it tell the sim of the change; and have the sim use that new code as well. I recommend implementing both 1 and 3. At the very least 2. Solution 1 would look something like CODE
Other bug fixes: add "taper" and "repeat_z" values to "Beach Grass 1" in "trees.xml" to make "WARNING Incomplete definition of tree Beach Grass 1" disappear. _____________________
Truth is a river that is always splitting up into arms that reunite. Islanded between the arms, the inhabitants argue for a lifetime as to which is the main river. - Cyril Connolly Without the political will to find common ground, the continual friction of tactic and counter tactic, only creates suspicion and hatred and vengeance, and perpetuates the cycle of violence. - James Nachtwey |
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Farieanne Gullwing
Second Life Resident
Join date: 31 Oct 2004
Posts: 42
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Try this
07-08-2005 04:45
1) Close down SL if it's running.
2) Click on the Start button and choose Run... 3) In the Run dialog, enter the following and select OK: secondlife://ahern/128/128/ 4) When Second Life appears, log in normally. |
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Kavai Onizuka
Spudzuka Properties
Join date: 23 May 2004
Posts: 452
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07-08-2005 06:27
Farie, that method has been tried HUNDREDS of times on my comp and I mentioned before it doesn't work.
As for Strife, how complicated is this change in the code is gonna be? Could it be fixed? Or my best bet would have to wait for the next big patch? _____________________
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Strife Onizuka
Moonchild
Join date: 3 Mar 2004
Posts: 5,887
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07-08-2005 08:10
Solutions: 1) Make the client wait for the Circuit code before it attempts to connect to a region. 2) After the client logs into a sim have it so it can't change it's Circuit code. 3) After the client logs into a sim when it receives a Circuit code update have it tell the sim of the change; and have the sim use that new code as well. 1. probably take a bit more work then the others, all depends on how the circuit code is set (if it's handled by a seperate process etc). 2. is probably very simple to implement, as it just requires making sure that there isn't already a connection before setting the code. 3. would require a change to the way sims handle connections and LL won't do something like this till the next major release. 1 could be done entirely as a client patch but could also effect sim code. 2 is just a client patch. 3 requires changes in both the sim and client. 2 is a hack to hide the underlying flaw, that 1 & 3 actualy address. I would expect LL to make a patch for this. That said, besides what i've seen in the logs and my experience reading them. This is my best bet as to the cause. If you could try connecting and posting another log i could be more sure about this. This time could you also post the "stats.log", found in the same folder. It contains some values about rejected packets from off-circuit connections. You see, somehow the packet with the Circuit code is being delayed somewhere between 0.5->1 second, this could be caused by your ISP; but the client should be more robust. If a second log doesn't show the same discrepancy then it is something else as well. _____________________
Truth is a river that is always splitting up into arms that reunite. Islanded between the arms, the inhabitants argue for a lifetime as to which is the main river. - Cyril Connolly Without the political will to find common ground, the continual friction of tactic and counter tactic, only creates suspicion and hatred and vengeance, and perpetuates the cycle of violence. - James Nachtwey |
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Kavai Onizuka
Spudzuka Properties
Join date: 23 May 2004
Posts: 452
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07-08-2005 08:33
in my log folder there are 2 logs, however i can't seem to find this *stats.log* file you need.
Here are the 2 logs that I can find: _____________________
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Strife Onizuka
Moonchild
Join date: 3 Mar 2004
Posts: 5,887
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07-08-2005 08:57
The second log didn't upload properly, could you give it a different name before uploading it?
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Truth is a river that is always splitting up into arms that reunite. Islanded between the arms, the inhabitants argue for a lifetime as to which is the main river. - Cyril Connolly Without the political will to find common ground, the continual friction of tactic and counter tactic, only creates suspicion and hatred and vengeance, and perpetuates the cycle of violence. - James Nachtwey |
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Synergy Belvedere
Prim Reaper
Join date: 7 Jul 2004
Posts: 253
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07-08-2005 09:59
Kavai,
We're missing some pretty crucial steps here in the 'narrow the problem down' department. What would help greatly is if you could get a completely different computer hooked into that modem and try SL at that point. Any friends with laptops that could come over? If they can't login either, you have either a modem or a ISP issue (since you said you're not using a router) If they can login you're having a computer issue, and since you said you reinstalled the OS from scratch, I'd assume it would be more on the hardware end of things. My first guess would've been the NIC card as well, but since you replaced that we'd have to think of something else. Best of luck, Syn _____________________
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--The mind's eye is limited only by its focus-- |
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Kavai Onizuka
Spudzuka Properties
Join date: 23 May 2004
Posts: 452
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07-08-2005 11:06
The problem I have is that i don't have another comp andnone of my friend's got laptops. So, I am pretty much stuck on trying to figure out what problems I have with the resources I have at hand.
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Kathmandu Gilman
Fearful Symmetry Baby!
Join date: 21 May 2004
Posts: 1,418
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07-08-2005 11:48
Could the delay caused by the sheer distance? Is your ISP using a satallite feed? If your ISP uses a satallite feed to avoid using the mainland pipe, the delay might be too much for SL to handle. I think Strife has a handle on the problem, a solution on the other hand is a different matter.
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It may be true that the squeaky wheel gets the grease but it is also true that the squeaky wheel gets replaced at the first critical maintenance opportunity.
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