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Extremely High Packet Loss.

Liberty Akula
Registered User
Join date: 18 Nov 2005
Posts: 12
01-06-2007 17:58
I logged on a few minutes ago and my packet loss is always in the red zone, and goes up to 70%, I have no clue why it's doing this and when I asked a few people on my friends if they had the same problem they said "no", so I was wondering if anyone else was suffering this, chat lag, et cetera. And if you are, is there a fix?
I have high speed DSL, and my internet is working fine, atleast browsers and what not.
Maggie McArdle
FIOS hates puppies
Join date: 8 May 2006
Posts: 2,855
01-06-2007 18:12
nope no packet loss everything has been "resolved" and is now wonderful here in SL.
no makin waves please :D
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There's, uh, probably a lot of things you didn't know about lindens. Another, another interesting, uh, lindenism, uh, there are only three jobs available to a linden. The first is making shoes at night while, you know, while the old cobbler sleeps.You can bake cookies in a tree. But the third job, some call it, uh, "the show" or "the big dance," it's the profession that every linden aspires to.
Usagi Musashi
UM ™®
Join date: 24 Oct 2004
Posts: 6,083
01-06-2007 19:23
I had some time within the last 24 hours of really bad Pockeloss. Seems the over 20,000 logins is the issue causing this problem.
Malachi Petunia
Gentle Miscreant
Join date: 21 Sep 2003
Posts: 3,414
01-06-2007 21:55
Must be your ISP.

*walks off muttering to self about mind-control rays being sent from San Francisco and the FBI to my brain*
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Julie Apocalypse
Registered User
Join date: 26 Sep 2006
Posts: 10
01-07-2007 09:06
I have been getting extremely high packet loss for the last 4 or 5 days and it is making certain activities, such as playing SL-ingo, practically impossible. A large number of members of my SL-ingo group are suffering the same problem.

I am in the UK and this problem is particularly bad from around 7-8pm UK time onwards (11am-12pm SL), although this weekend it has started much earlier, presumably because more people are logged-on.

I have done everything possible, including reducing all my graphics from maximum to minimum and disabling practically all rendering, but it makes little or no difference. My packet loss bar is practically always right at the top and it fluctuates wildly on a permanent basis. I admit that some sims are worse than others (the sim I play SL-ingo on is extremely bad ... pun intended for those "in the know";) but even my home sim has problems sometimes and that is purely residential and rarely has more than 3 or 4 people on it at any one time.
Victor Chamerberlin
Registered User
Join date: 3 May 2006
Posts: 15
01-07-2007 11:05
i too am having major packet loss since late last evening.
Usagi Musashi
UM ™®
Join date: 24 Oct 2004
Posts: 6,083
01-07-2007 19:39
Pocketloss? OMG i getting alot since yesterday!
But atleast Racer got his fix :) WB Racer! :)
Pasquale Abruzzo
Registered User
Join date: 16 Dec 2006
Posts: 8
01-21-2007 12:27
same prob here.. i am in the Uk and when over 20000 logins is pratically impossible to do anything. Any solution to this????? i didnt have any problem before
Dillon Morenz
Registered User
Join date: 21 May 2006
Posts: 85
01-21-2007 12:47
Same here (UK demon.net user) for the past four/five days. Traceroute seemed to indicate a problem with sprintlink.net when I ran a check then. (Response time jumping very suddenly from below 80ms to over 300ms on the last couple of hops before Linden Lab.)
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WarKirby Magojiro
Registered User
Join date: 24 Oct 2006
Posts: 49
01-21-2007 13:29
I had the same problem recently too. My ISP, Tiscali, was to blame. (UK also)

It took a lot of shouting, and eventually I had to deliver an ultimatum to fix it or lose a customer. But fix it they did.

Try checking your transfer rate on downloads, see if it's what it should be. And also try running streaming video, see if you get regular freezing. If both of those are fine, maybe it's your firewall disagreeing with SL.

WarKirby
Alexis Starbrook
CEO - Alexis Digital
Join date: 7 Dec 2006
Posts: 135
01-21-2007 14:03
Network Issues have been "RESOLVED" (sarcastic smirk) this is why every time I click on anything trying to build with more than 20,000 people, the little red bar shoots to the top.

Lately I have been taking to staying up till 2AM in the morning when on the 12-15,000 leeches in camp chairs are on to try to get some work done. But after the 4th viewer crash while trying to build I gave up.

But don't worry LL, this sucker will continue to pay $34.95 a month in Land and * COUGH * Premium Account fees in the hope that someday you will get it right..(I'm not holding my breath)
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Dillon Morenz
Registered User
Join date: 21 May 2006
Posts: 85
01-21-2007 14:37
Well...I did another traceroute 15 minutes ago and the last sprintlink.net (west coast USA) hop before sim400.agni.lindenlab.com has a response time in excess of 400ms compared to several hops in the 30-50ms range beforehand. I wonder if anybody else is getting similar results?

http://www.speedtester.bt.com/ indicates the bRAS profile for my line is maximised and large files from Gentoo Linux mirrors in Europe are downloading at between 6-7Mbps - which is good going for a 8Mbps connection on a Sunday night. (Not surprising for Demon.net though...they're in a different league to most UK ISPs).

I've also updated the forwarding rules on my router to reflect the networking changes in the First Look viewer (TCP packets must now be forwarded on the relevant ports besides UDP). This extreme packet loss situation is very recent to me...as are the slow response times at the end of the sprintlink.net chain.
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Thili Playfair
Registered User
Join date: 18 Aug 2004
Posts: 2,417
01-21-2007 15:08
"normal" client give me heaaaps of packetloss 5-25%+
"First Look" client 1% top

<norway here\o>

eh forgot to add already mentioned this abit ago, EU > US , is really lossy right now (some other post drowned a week isha go in 'here)

*.spiritlink.net <borked

so when i changed to first look, and it uses udp & tcp , it was a world of diffrence, udp (old client) is so not working for me anymore, since about start of this year it started (ish)
Nellen Thereian
Registered User
Join date: 30 May 2004
Posts: 101
01-21-2007 15:12
Oh yeah its been bad. The lag is Horrible today. I just relogged 3 times cuz everytime I go in I go shooting across the sim!!!!
Dillon Morenz
Registered User
Join date: 21 May 2006
Posts: 85
01-21-2007 16:27
Thanks for that info Thili. :) The latest FL viewer is a bit unstable for me, but I think I'll revert to it when packet loss is high. If the difference is significant, it's a worthwhile trade-off for now. I'd rather crash a few times an hour than suffer this. Walking in an empty sim is like walking from one side of Ahern WA to the other at the moment. ;)
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Usagi Musashi
UM ™®
Join date: 24 Oct 2004
Posts: 6,083
01-21-2007 19:14
First look was pocktloss hell too the last 2 days.........The viewer is better. But the game in a whole is stressing bad.
Pasquale Abruzzo
Registered User
Join date: 16 Dec 2006
Posts: 8
01-22-2007 03:51
doesnt seem to be an ISP problem as people from different part of the world are having same prob. Again i am not technical .. but even last night with nearly 27000 logins was very bad loss.
Usagi Musashi
UM ™®
Join date: 24 Oct 2004
Posts: 6,083
01-22-2007 05:11
its been unreal.......To the point where in high population sim or island its been unmoveable.
Pasquale Abruzzo
Registered User
Join date: 16 Dec 2006
Posts: 8
01-23-2007 13:28
same prob every ****** night!!!!!!!!!!
Inigo Chamerberlin
Registered User
Join date: 13 May 2006
Posts: 448
01-23-2007 14:50
Listen you whinging trouble-making SOBs - ALL packet loss experienced in SL are entirely due to your PC, your LAN, your ISP, or your pre-senile dementia.

I don't want to hear any more of this crap about checking it with the latest version of
NeoTracePro and definitely and absolutely tracking the packet loss directly and precisely to the LL facilities. It's not happening. It's been fixed. Resolved. THERE ARE NO PACKET LOSS PROBLEMS!

And besides -
lalalalala I can't HEAR you....
Usagi Musashi
UM ™®
Join date: 24 Oct 2004
Posts: 6,083
01-23-2007 16:04
From: Inigo Chamerberlin I don't want to hear any more of this crap about checking it with the latest version of[/color
NeoTracePro and definitely and absolutely tracking the packet loss directly and precisely to the LL facilities. It's not happening. It's been fixed. Resolved. THERE ARE NO PACKET LOSS PROBLEMS!
[/size][/font]

Pardon me for being a adult here :rolleyes: , But No.....pocketloss issue has not been fixed. I am getting some pretty high pocketloss numbers resently with both the normal viewer and the "FIRST LOOK"viewer. How you explained its tracking is totally random thinking and too general. :rolleyes:

Oh is your computer that powerful that its maqically makes a pocketloss dissappear?


And If your getting 1% pocketloss with first look then wait it will catchup with you very very soon.
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Never Quote People that have no idea what they refering to..It give them a false feeling the need for attention...
Usagi Musashi
UM ™®
Join date: 24 Oct 2004
Posts: 6,083
OMG a Magic computer he has.......NOT!
01-23-2007 16:12
From: Inigo Chamerberlin
Listen you whinging trouble-making SOBs - ALL packet loss experienced in SL are entirely due to your PC, your LAN, your ISP, or your pre-senile dementia.

I don't want to hear any more of this crap about checking it with the latest version of
NeoTracePro and definitely and absolutely tracking the packet loss directly and precisely to the LL facilities. It's not happening. It's been fixed. Resolved. THERE ARE NO PACKET LOSS PROBLEMS!

And besides -
lalalalala I can't HEAR you....


Pardon me for being a adult here , But No.....pocketloss issue has not been fixed. I am getting some pretty high pocketloss numbers resently with both the normal viewer and the "FIRST LOOK"viewer. How you explained its tracking is totally random thinking and too general.

Oh is your computer that powerful that its maqically makes a pocketloss dissappear?


And If your getting 1% pocketloss with first look then wait it will catchup with you very very soon.
Luna McLaglen
Registered User
Join date: 29 Dec 2006
Posts: 11
Packet Loss???????
01-23-2007 19:43
No way... not on SL. That means you have a bad connection with your ISP. It is the ISP that has the issue.

Hummm... I spent 2 hours on the phone with my ISP today. They came to my house. Ran every test they had in their little magical suitcase of technology. I served them coffe and a few homemade scones. They had so much fun picking apart the issues with SL. They even called out some mumbo jumbo computer guru to pick it apart to. Once they all confered and came to the conclusion that it is NOT my computer nor is it the connection to the ISP the only other reasonable conclusion would be that SL is the issue. So they set to work. Picking apart SL some more. And yupe, SL is the issue. I do believe that one of the techs said something to the effect of.."SL is more of an internet scam then anything... they reel you in , then you invest in this Second Life you have created, then whammmmmy"

So after paying a very large bill for all of this custom support team I do believe that SL is on a downward spiral. They either need to s**t or get off the pot. The SL homepage says that this is a community built and owned by its residents. Built yes... owned no.. cuz many of us wouldn't tolerate this kind of service in RL. We would have sold it off or sued the company for such a poorly and mismarketed product.

I remember the day not to long ago.. they said oooo no it's not a database issue...a few weeks later..its a database issue...now we hear oo no it's not an SL issue it's an ISP issue... i proved that one wrong today.

I am no computer techy or guru...but one thing is for sure... after a lovely visit with their help line today and the ISP techy and guru coming out... I know for a fact that SL is blowing smoke.

OO ya btw.. Premium accounts are moot... you don't need a premium account to own land.. just buy land from someother Company and pay them the tier rate.. Premium accounts are no longer valid.. you get no benefits for having one.. in my opinion.
Usagi Musashi
UM ™®
Join date: 24 Oct 2004
Posts: 6,083
01-23-2007 22:46
This is pretty good reading, questen how much did you pay for al this tech support.
Luna McLaglen
Registered User
Join date: 29 Dec 2006
Posts: 11
Usagi..
01-24-2007 04:03
Usagi... I paid way to much for it. Is was around $60 for the ISP Tech, he then got my permission to call out the local comp guru which about another $70. But it satified my questions. I justed wanted to make sure that it really wasn't something wrong with my comp or my connection. I am an artist and historian not a computer expert. Not sure about anyone else but in my area if the ISP Runs remote diag. it is free. If they have to come out they charge you. So I said what the Hell come on out. :-)
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