Blue Screen of Death :O!
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Miles05 Reitveld
Kitsune Mage
Join date: 24 Apr 2005
Posts: 28
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07-02-2006 22:56
Not sure if you experienced this, but, after having it occur about a dozen times, I think it's time to seek some info.
After about half an hour to an hour of being in SL, the computer, including the mouse, begins to periodically freeze, until the point where sound and video loop conitnuously. When the blue screen appears, which is unfortunately lasts about a second or two, some information appears before the computer starts:
... ... An error occured .... driver of nv4_disp (most likely my NVIDIA card)
*** STOP: [number] (4 numbers as CSV)
Then it shows wording of a physical memory dump completing, and to contact my system administrator. Is SL really eating up my computer, now, to the point where the system crashes and freezes?
(Specs):
[Windows Edition]: Windows XP Home Edition (v2002, I believe, Service Pack 2)
[System]: Manufacturer: Dell (Dimension 2350) Intel Pentium 4 - 2.00GHz
[Memory and Graphics]: Memory: 1.00 GB of DDR SDRAM NVIDIA GeForce FX 5200 (PCI-normal) - 128MB
My computer is at its maximum upgrade capability and, hopefully, she can last for a year or two. Is there any way to prevent this memory error? Or is there a way for Mr. Memory Pig from eating up so much memory? Closing out unused programs doesn't stop this from happening, I'm afraid.
(Update): It's happening about a minute or two, sometimes, after logging in; Windows Task Manager shows it eating up about 600+ MB of memory...
_____________________
*~* ---------------- *~* "Men think monogamy is something you make dining tables out of. "
"Never take a blind person to a silent film."
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Gazz Galatea
Registered User
Join date: 22 May 2004
Posts: 44
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07-02-2006 23:16
I have been experencing BSOD recently too, but when changeing the resoultion in SL. I also got a new monitor yesturday and the BSOD's started at the same time. I can't figure out how a monitor can cause BSOD? 
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Miles05 Reitveld
Kitsune Mage
Join date: 24 Apr 2005
Posts: 28
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Hmm...
07-03-2006 00:26
I think, when you change resolution, all the graphics need to 're rez', to fit the new resolution. Maybe, during that time, processing gets choked up to the point where it suffocates.  I tried cleaning up things I don't use, on my computer, like taskbar and old registries, but it doesn't seem to work at all... did you see the picture of a resident whose SL application was using -1.4GB- of RAM?  I just need a little guidance... I'll sit this one out, for now.
_____________________
*~* ---------------- *~* "Men think monogamy is something you make dining tables out of. "
"Never take a blind person to a silent film."
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Zebra North
Broadly Offensive
Join date: 7 May 2006
Posts: 48
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07-03-2006 04:30
nv4_disp is indeed the NVIDIA video driver. A BSOD here indicates that the driver has crashed. Make sure you have the latest video drivers (31.91 at the time of writing). You might also check that your video card is not overheating.
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Miles05 Reitveld
Kitsune Mage
Join date: 24 Apr 2005
Posts: 28
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07-03-2006 09:47
Darn... Well, all drivers, and DirectX, is updated to the latest version. Maybe it's an overheaitng issue. I don't have a fan inside.. on the GPU, that is, so I was forced to using a stand-up fan and keeping the room cold... then again, that's our Dell.  Of course, PCI was never meant for such games. I'm suprized I could play The Sims 2. Click!
_____________________
*~* ---------------- *~* "Men think monogamy is something you make dining tables out of. "
"Never take a blind person to a silent film."
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Zebra North
Broadly Offensive
Join date: 7 May 2006
Posts: 48
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07-04-2006 00:37
The NVIDIA drivers have a temperature monitor - click the annoying taskbar icon and choose "NVIDIA control panel". Click on "3D Settings", then "Monitor Temperature Levels", which is at the bottom right. There's a box you can check to receive a notification if the temperature threshold is exceeded. If course, it might not be overheating - it could be just about anything  there have been some issues with dual core processors and the like.
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Katier Reitveld
M2 News Manager
Join date: 13 Sep 2005
Posts: 412
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07-04-2006 00:45
What graphics card did you upgrade from, if it's from a non-Nvidia card then did you do proper clean up of the old drivers or even a re-install of windows.
Could easilly be caused by legacy drviers from teh old card interfering with the new ones.
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Marko Arkin
Registered User
Join date: 14 Dec 2006
Posts: 1
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BSOD only on sl
04-26-2007 03:01
Ok i've been getting the BSOD with nv4_disp error i have the geforce 6800fx or what ever the damn thing is called. The funny thing is it only happens when i play sl. WOW works fine and I'm guessing that puts my pc and graphics card to as much work if not more than sl does.
Would anyone if i can mess around with setting on sl or have any ideas how to solve this problem
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Kathmandu Gilman
Fearful Symmetry Baby!
Join date: 21 May 2004
Posts: 1,418
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04-26-2007 03:46
Actually WOW is a significantly less stressful game than SL to render. Be that as it may, SL is an OpenGL program but it also needs DirectX to be up to date as well as every other driver SL uses like the sound card and especially the motherbaord. I've also found the Nvidia drivers a little flaky concerning the way it's dealing with screen resolution. My monitor was constantly shutting down until I unchecked "Treat as HDTV" in the Nvidia control panel. May also be that your other games are resizing the resolution where SL is not and it could be stressing the card. Could be a heat issue too.
Best thing to do would be to uninstall both SL and your Nvidia video drivers , run a driver cleaner to remove all traces then load up the latest drivers then reload SL again, this cures a lot of problems with SL so it makes sense to try. Hope it helps.
_____________________
It may be true that the squeaky wheel gets the grease but it is also true that the squeaky wheel gets replaced at the first critical maintenance opportunity.
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Kathmandu Gilman
Fearful Symmetry Baby!
Join date: 21 May 2004
Posts: 1,418
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04-26-2007 03:57
Miles05... you have a 2 gig P4 and it only has PCI slots? No AGP? My 266 Pentium I had an AGP slot. PCI video is rife with problems. Signal conflicts with other PCI cards being the big one. AGP was designed to alleviate this and was a huge improvement over PCI. then again it was July and it could well be that the machine was getting too hot.
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It may be true that the squeaky wheel gets the grease but it is also true that the squeaky wheel gets replaced at the first critical maintenance opportunity.
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Leira Ingmann
Registered User
Join date: 3 Nov 2005
Posts: 28
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Heh...
04-26-2007 23:11
I've had this problem since I first installed SL on my lap top around this time last year. Its a Sager dual core laptop with a Go 7900 GTX in it and 2 gigs of ram, with a realtek onboard soundcard.
While playing, the game will freeze but leave my mouse able to move (But not click anything, the windows GUI freezes too, but music and sounds will continue) after about 10 seconds, the mouse will freeze and the sound effects or music will loop rapidly.
Now there's a 70% chance that after about 10 more seconds of this, my game will return to normal, and 20% chance that after the mouse freezes, my entire screen will go black for 10 seconds and come up with a BSOD saying that my NVIDIA drivers have somehow gotten stuck in an neverending loop and had to be nuked. At which point i have to restart my computer.
This problem almost entirely went away with the firstlook browser when i changed over. But since firstlook became the main browser, the problem is back IN FORCE, and after the last browser update, it became even more unstable. There's now a 60% chance that after the game returns to normal, the entire thing glitches and crashes. (that is if there wasnt a blue screen) There's also about a 40% chance that after a freeze/unfreeze and crash, that the game freezes MULTIPLE times while it relogs in and reloads the game. (That's always been the case with my freezes however)
I have up to date directx and drivers the entire time. It dosnt happen with any other games, i've watched my and cpu temps closely, no fluctuations at all. No other games do this, i've checked the ram and it checks out, cleared the cache all the time... blah blah blah, all the normal factors.
It seems to happen more when i'm building and editing objects then when not. It rarely freezes when idle and in the background (But does from time to time) I also run Kaspersky anivirus and Zonealarm firewall if those are factors.
Any tips from the lindens?
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Sterling Whitcroft
Registered User
Join date: 2 Jul 2006
Posts: 678
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04-27-2007 11:44
I had a BSOD, too. Solved it by: -downloading the April 6,2007 DirectX release standalone installer. (I think that's the date.) version 9.18.944 -uninstalling the NVIDIA 'Forceware' and 'Nvidia Tune' that came with my motherboard. Even though they were up to date, other tech forums show they are notoriously buggy.
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Leira Ingmann
Registered User
Join date: 3 Nov 2005
Posts: 28
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04-27-2007 21:01
If the update only came out in april, then you cant really say you've 'solved it'. Come back after a month and no BSODs and then we'll throw the party.
But other than that, it's a good suggestion. Everyone with BSOD problems, make sure you have the april release of DX and we'll see how that works. I'm doing it right now.
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Leira Ingmann
Registered User
Join date: 3 Nov 2005
Posts: 28
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04-28-2007 00:25
Well new DX no worky for me, in 4 hours of playing since then, ive had 4 crashes, multiple freez/unsticks, and 1 BSOD.
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Leira Ingmann
Registered User
Join date: 3 Nov 2005
Posts: 28
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04-28-2007 23:03
Well I've disabled Avatar Vertex Program, and OpenGL Vertex Buffer Objects.
I've cleared cache repeatedly.
I've reinstalled SL.
None fix it. I've now recieved 4 freeze/unfreezes and one BSOD during one hour of gameplay. I am starting to become upset. O_o
The freezes happen often I've noticed, when building. Mostly when adjusting textures on objects. But not always so. I actually have SL running in the background right now and I've had to endure two freezes/unfreezes while typing this post. Hopefully I wont get BSOD'd before I can submit it.
BSOD is a STOP error, saying again that the video drivers are causing an infinate loop to happen. And again, after restarting the computer and reloading SL, the thing froze/unfroze twice while restarting the game off a cold reboot. There's SOMETHING in the game's programing that's doing this.
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Leira Ingmann
Registered User
Join date: 3 Nov 2005
Posts: 28
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05-03-2007 14:58
I just talked to a friend of mine ingame, she seems to be having the same problems as I am, exact, to the letter.
Oddly enough there are no common factors, processor, chipset, sound card, firewall or antivirus. Straaange.
One common factor, we both have Nvidia video cards and Intel processors. That's about it.
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Christopher Vestel
Registered User
Join date: 13 Feb 2007
Posts: 37
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05-04-2007 02:10
welcome to Second Life, where the Lindens don't give a crap. Cause if they did, they would stop putting pointless crap up on their site and focus on problems at hand, another Star Wars Galaxies. Is LL a sub company of SOE? If not, they should be.
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Leira Ingmann
Registered User
Join date: 3 Nov 2005
Posts: 28
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05-09-2007 14:51
Not exactly constructive, but somewhat pertinent. ^^ Lumin Trenton is having the exact same issue here: /111/46/181802/1.html#post1502926Many others are posting similar things on other threads regarding their game freezing. They might be related but I cant be sure. Last night it crashed, then froze and BSOD'd me when I tried to relog in. Ading info to this thread is all I can do to keep from flying into a towering rage about all this...
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Leira Ingmann
Registered User
Join date: 3 Nov 2005
Posts: 28
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05-22-2007 15:13
Alright, for anyone who might have this problem, after tons of trial and error I think I've fixed it. =)
As it turns out, it was my video drivers. See the official drivers for my Go7900GTX are almost a year old, BAD NEWS. So I went to a site called laptopvideo2go.com and got driver set 101.09 for nvidia Go drivers. (sorry, just nvidia, no ATI) I had to scavange a missing file in the install directory from the corosponding guru3d set but it worked good. I uninstalled and cleaned the files from my old nvidia drivers, then installed the new ones.
No BSODs, no crashes even. In the four days I've been playing since, the game stopped responding ONCE, and it was an easy task of killing the program and restarting it. That's probably just a glitch in SL itself. I'm pleased as punch that I can get back to work ingame. ^^
If you're having BSOD issues, try a clean uninstall of your video drivers and a full reinstall of the newest (whql for compatability) drivers you can find.
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Smiley Barry
Second Lounge Owner
Join date: 24 Jun 2006
Posts: 42
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05-22-2007 16:50
From: Leira Ingmann I've had this problem since I first installed SL on my lap top around this time last year. Its a Sager dual core laptop with a Go 7900 GTX in it and 2 gigs of ram, with a realtek onboard soundcard. While playing, the game will freeze but leave my mouse able to move (But not click anything, the windows GUI freezes too, but music and sounds will continue) after about 10 seconds, the mouse will freeze and the sound effects or music will loop rapidly. Now there's a 70% chance that after about 10 more seconds of this, my game will return to normal, and 20% chance that after the mouse freezes, my entire screen will go black for 10 seconds and come up with a BSOD saying that my NVIDIA drivers have somehow gotten stuck in an neverending loop and had to be nuked. At which point i have to restart my computer. This problem almost entirely went away with the firstlook browser when i changed over. But since firstlook became the main browser, the problem is back IN FORCE, and after the last browser update, it became even more unstable. There's now a 60% chance that after the game returns to normal, the entire thing glitches and crashes. (that is if there wasnt a blue screen) There's also about a 40% chance that after a freeze/unfreeze and crash, that the game freezes MULTIPLE times while it relogs in and reloads the game. (That's always been the case with my freezes however) I have up to date directx and drivers the entire time. It dosnt happen with any other games, i've watched my and cpu temps closely, no fluctuations at all. No other games do this, i've checked the ram and it checks out, cleared the cache all the time... blah blah blah, all the normal factors. It seems to happen more when i'm building and editing objects then when not. It rarely freezes when idle and in the background (But does from time to time) I also run Kaspersky anivirus and Zonealarm firewall if those are factors. Any tips from the lindens? You're joking. I have the same problem sometimes! The thing is, i can run iTunes, Firefox (uses about 50% CPU due to extenstions) and SL at the same time without problems once, and another time when only SL is running, this happens. The best way to deal with this is to close background windows. Then again, this happens to me sometimes with video in iTunes when the corners are "folding themselves" like a letter. Flickers for less than 0.1 seconds on right, then left, lower left, right, etc.
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