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Suspensions for discussing exploits in the forums

Jennyfur Peregrine
Whatever
Join date: 24 Dec 2003
Posts: 1,151
07-26-2006 07:16
From: Lewis Nerd
There's no real reason why forums and game suspensions should even be connected in the vast majority of cases.

Lewis


I would leave the dual suspension for only the most severe and exteme circumstances. Other than that its stupid.
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Lewis Nerd
Nerd by name and nature!
Join date: 9 Oct 2005
Posts: 3,431
07-26-2006 07:17
From: Jennyfur Peregrine
I would leave the dual suspension for only the most severe and exteme circumstances. Other than that its stupid.


I think most people would agree... unfortunately the particular Linden I spoke to on the issue seemed to think otherwise, and was unwilling to even consider the many benefits of detaching the two.

Lewis
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Ashen Stygian
@-'-,---
Join date: 30 Apr 2004
Posts: 243
07-26-2006 07:21
I think it would be nice, and refreshing, if there were no exploits to discuss.

Maybe one day there will be an unexploitable patch
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From: Alex Fitzsimmons
Chaos may not be the safest sim to attempt to grief.... It's a little like going to an insane asylum to pick a fight. :p
Yiffy Yaffle
Purple SpiritWolf Mystic
Join date: 22 Oct 2004
Posts: 2,802
07-26-2006 08:43
They ban people for talking about exploits but they let the cyber terrorists go free to grief us all... It goes to show its just like that old story. man steals a loaf of bread and gets his hands cut off for it, while an evil genius takes over the world and kills millions and gets away with it.
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Aodhan McDunnough
Gearhead
Join date: 29 Mar 2006
Posts: 1,518
07-26-2006 09:35
I would think the main reason behind the disparity in enforcement treatment is primarily because of evidence.

Even in the last 2 MMOGs I came from, certain violations get resolved faster than others and people complain of the disparity.

But if you studied the process and statistics you would find that the violations which were resolved faster were all ones whose evidence was easier to collect and verify. Fourm violations are by far the easiest to document.

It is no different here. Forum violations will always be resolved faster because the evidence is always clear and laid bare for all to see. In the past I have done board enforcement and also served as an experimental in-game enforcement volunteer. The big difference is that inside the world you have to locate the violation and you have to be lucky enough to be able to document. On the forum, it comes to you instead and is very easy to document.

Sadly griefing will always be a very difficult violation to document properly, thus I am not at all surprised that a lot of terrorists get away with it.

That's why I'm happy that LL is taking the route of anti-griefing tools. Enforcement and reporting will always be very difficult. Prevention by anti-grief tools is really a better way to go.
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Rose Karuna
Lizard Doctor
Join date: 5 Jun 2004
Posts: 3,772
07-26-2006 09:52
From: Jeffrey Gomez
It looks like a very classic response: kill the messenger.

If there were adequate channels for reporting critical bugs, other than a bloated, impersonal system, people might use that instead of posting them to the forums.


And that is the absolute truth of the matter. Until there is a avenue of customer service that customers can trust, customers will come to the forums in frustration.
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Ultragotha Zadeh
SL Vivisector
Join date: 18 Jul 2006
Posts: 2
07-26-2006 10:20
From: Rose Karuna
And that is the absolute truth of the matter. Until there is a avenue of customer service that customers can trust, customers will come to the forums in frustration.
Yes. The email addresses are black holes from which no one ever receives a reply.
Cocoanut Koala
Coco's Cottages
Join date: 7 Feb 2005
Posts: 7,903
07-26-2006 10:47
From: Jennyfur Peregrine
Agreed and more focus needs to be shifted on what should been high level offenses versus low level offenses.

High Offense = texture thieves, grid attacks etc.

Low Offense = forum nonsense etc.

Absolutely.

coco
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Cocoanut Koala
Coco's Cottages
Join date: 7 Feb 2005
Posts: 7,903
07-26-2006 10:47
From: Jennyfur Peregrine
I would leave the dual suspension for only the most severe and exteme circumstances. Other than that its stupid.

I agree with this.

coco
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Cocoanut Koala
Coco's Cottages
Join date: 7 Feb 2005
Posts: 7,903
07-26-2006 10:52
From: Aodhan McDunnough
I would think the main reason behind the disparity in enforcement treatment is primarily because of evidence.

Even in the last 2 MMOGs I came from, certain violations get resolved faster than others and people complain of the disparity.

But if you studied the process and statistics you would find that the violations which were resolved faster were all ones whose evidence was easier to collect and verify. Fourm violations are by far the easiest to document.

It is no different here. Forum violations will always be resolved faster because the evidence is always clear and laid bare for all to see. In the past I have done board enforcement and also served as an experimental in-game enforcement volunteer. The big difference is that inside the world you have to locate the violation and you have to be lucky enough to be able to document. On the forum, it comes to you instead and is very easy to document.

Sadly griefing will always be a very difficult violation to document properly, thus I am not at all surprised that a lot of terrorists get away with it.

Precisely!

And that is why, in a nutshell, that the forum punishments should not extend to the grid.

Here, we are invited to give our opinions, which we put down, of course, in writing. It's almost entrapment in that sense. "Sure, write what you want, but remember - you can lose your game for it!"

It is all wrong to punish speech on the forums by removal of the individual from the grid, where like as not, he has done nothing.

Suspension or banning from the forums for what one says in the forums would be sufficient. More is too much.
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Selador Cellardoor
Registered User
Join date: 16 Nov 2003
Posts: 3,082
07-26-2006 10:56
Isn't it strange?

When I first joined Second Life we really felt as though we were partners with the Lindens, fellow explorers if you like, of a new kind of reality.

Why is it now, more and more, that I feel the Lindens are becoming the enemy? :(
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Lou Dobbs
Registered User
Join date: 25 Jul 2006
Posts: 57
07-26-2006 10:57
From: Selador Cellardoor
Isn't it strange?

When I first joined Second Life we really felt as though we were partners with the Lindens, fellow explorers if you like, of a new kind of reality.

Why is it now, more and more, that I feel the Lindens are becoming the enemy? :(


because they are.
katykiwi Moonflower
Esquirette
Join date: 5 Dec 2003
Posts: 1,489
07-26-2006 10:57
From: Briana Dawson
LL's policy on suspensions and bannings needs work. It's too....reactionary and thoughtless.Briana Dawson
I agree Bri, plus its not evenhanded. One person can be sanctioned for doing the same act that is overlooked in another. There is no uniformity.

The suspension of the member who posted to warn the rest of the community of this dangerous exploit, but who did not provide the details needed to duplicate it, was wrong. I hope LL reconsiders this action and repeals the suspension of this long time member who has made a significant positive contribution to the SL community.
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Uma Bauhaus
Renascene
Join date: 18 Aug 2004
Posts: 636
07-26-2006 11:01
From: Selador Cellardoor
Why is it now, more and more, that I feel the Lindens are becoming the enemy? :(
They have definitely become adversarial recently.
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Aodhan McDunnough
Gearhead
Join date: 29 Mar 2006
Posts: 1,518
07-26-2006 11:38
From: Cocoanut Koala
Precisely!

And that is why, in a nutshell, that the forum punishments should not extend to the grid.



Thing is our forum and world accounts are linked.

From day 1 I always assumed the two are inextricably linked. That is, a violation on one side will penalize both presences.

That's why I'm careful both in-world and on-forum.

Keeping oneself from getting banned for any reason is always an easier propositon than having to get mad or fix things when a ban happens.

I'm not going to argue for now because at the moment I hold no opinion as to whether a forum violation should have in-world consequences and vice-versa. I advocate a preventive mindset, that is act in a way that incurs no ban on either side.

@Uma

Not my experience. If one loses his cool, complains and doesn't listen to and understand the replies one will assume an adversarial relationship. I have read many of the replies of the Lindens on the Answers forum, and IMO they are the excellent answers given prevailing conditions.

The texture theft exploit is my first major communication with Linden Lab. My experience of that was entirely pleasant. The responses of Robin, Brent, and Torley were such that I feel encouraged to report bugs the same way the next time I have to.

How is this adversarial? This was an email from Torley 3 days ago in response to the exploit data I sent in.

From: someone

Aodhan! Wonderful. Confirming receipt of all your details--I am going to include them in the developer file. We've also already got Lex's repro in there, and your additional details are helpful. Thanks for your time and care helping us help you on this! :)
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Jennyfur Peregrine
Whatever
Join date: 24 Dec 2003
Posts: 1,151
07-26-2006 11:54
From: Cocoanut Koala
I agree with this.

coco


Its about time that LL cuts the cord and graduates from babysitting the forums. It is a waste of time and resources. I am fairly certain that there are more pertinent issues with Second Life that could be addresses rather than keeping tabs on who is misbehaving in the forums.
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Torley Linden
Enlightenment!
Join date: 15 Sep 2004
Posts: 16,530
07-26-2006 15:05
From: Aodhan McDunnough

3. Supply details only to the Lindens and make sure your communication is only with the Lindens. Torley IMed me in-world using a name I didn't recognize, but she gave me enough info that I was able to use to verify it was indeed her. At the end I used her Linden email to send the flood of data I collected for their use.


Yes, confirming officially that 2086 Tester is me. All accounts with the last name "Tester" are Linden-owned. I use my tester to... test things, esp. Resident usability problems. I frequently spend time on alts at present because it is very difficult to do bug reports, issue tracking, etc. on my main Torley Linden account when I am often being IMed. The attention is nice and I like to chat but it is difficult to concentrate at the task at hand. :)

In any case, verification can be obtained by emailing me personally (torley@lindenlab.com).

Thanx for your help.
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