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Objects being lost out of inventory

Sara Sullivan
Registered User
Join date: 21 Nov 2005
Posts: 211
05-03-2006 21:14
Over the last couple weeks and especially after the last attack I have had many objects lost out of my inventory.
In my inventory I have folders such as clothing, textures etc etc ( ROOT FOLDERS)
inside those folders I have subfolders. I lost everything that wasnt in a subfolder
pictures, objects the works
andi am still lossign objects
Ive spoken to a few other people who have been loosing objects also. Is there an upper limit of teh number of items we should have in inventory and is anyone else seeign this behavior?

Thanks

Sara
MadamG Zagato
means business
Join date: 17 Sep 2005
Posts: 1,402
05-03-2006 21:31
Yes. I have friends and some customers who have been having this issue. I have not personally experienced this, but you are not the only one.
Edward Mathys
Shapeshifter
Join date: 5 Dec 2005
Posts: 157
05-03-2006 22:44
it happen to me a few time, i end up buying the same thing. only to have it return a few days later... =(

it's quite annoying
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Introvert Petunia
over 2 billion posts
Join date: 11 Sep 2004
Posts: 2,065
05-04-2006 04:04
You can expect it to get worse as the load on the asset server (the machine at SL that keeps track of your stuff) is getting higher as SL keeps getting more players and it is already falling over regularly and doesn't work so well when it isn't crashed.

:(
Strife Onizuka
Moonchild
Join date: 3 Mar 2004
Posts: 5,887
05-04-2006 04:38
I haven't had to much problem with it loosing stuff. Been a long time since I've seen the "Item missing from database" dialog.
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Robin Peel
Registered User
Join date: 8 Feb 2005
Posts: 163
05-04-2006 04:46
I don't know if this is what your talking about, but a few days ago I started missing things from my inventory. I relogged and they were still gone. I ended up having to talk to live help. The person there suggested that I clear my cache. I did, restarted Secondlife and all the missing items was there.
Nyna Slate
Dragon Moon
Join date: 22 Apr 2003
Posts: 267
05-04-2006 07:01
One of my favorite things to do in SL is to dance. I was working on my chimmera, after one of the updates, when I was finished in edit I did the usual next step, I took my Cimmera into inventory. To my compelete HORROR it disappeared as usual but did NOT appeare in inventory. :eek: Not to worry... lag I thought, I waited. Nothing happened. Ok maybe a relog. Relogged, nothing changed. OK.... Now I got upset. My Chimmera and all my dances were gone. Value at about 4k$L.

I decided to check... Yup a few more things are gone. An Additional 3k$L gone. That upsets me alot, what upsets me more is, alot of whats missing were gifts. Since I am a long time resident, a good deal of these items are no longer replaceible. Plus you dont know something is gone unless your looking for a particular item.

I cant expcet to have the $L replaced. How do I prove the amout of whats missing? Anyone could just say they're missing a huge amount $L from lost inventory with no way to prove it, in the event LL was to offer reinbursment.
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Cindy Claveau
Gignowanasanafonicon
Join date: 16 May 2005
Posts: 2,008
05-04-2006 07:14
Nyna, if clearing your cache like Robin suggests doesn't do the trick, and the item isn't in your Trash folder then you're down to either throwing yourself on th mercy of the creator or buying a new one.

AOs and dance Chims seem to be the biggest culprits. I can't count the dance animations I've lost this way, though luckily never the entire chimera so far. Something happens to the servers between the time I drag the file to the object and taking it back into my inventory, and it seems to be more persistent if I'm in a high-lag area or standing in a store. I now only swap out dance anims if I'm at home in my living room.

I'll say a good word here for Owen Kahn (Owenimations), who created my dance chim. I didn't just lost dance animations, which I would blame on SL and begrudgingly replace. I also lost one of the key scripts in his chim, too. Gone completely. Nothing I did got it back. I IM'd him and within the next day or so he got back with me and was very helpful in getting my precious dance ball working again :) Great guy.
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Khamon Fate
fategardens.net
Join date: 21 Nov 2003
Posts: 4,177
05-04-2006 07:24
I'm sorry that y'all are loosing items.

LL have refused to impose inventory limits on us these many years either for fear of a dozen people leaving the wora'uld in a huff, or for fear of losing the glorious praise they're afforded for allowing us unlimited inventory storage.

But it's a totally bogus front.

It's no wonder that the inventory system looses track of our items when we have people inworld that boast hundreds-of-thousands of useless items stacked away.

It's no wonder that the inventory system looses track of our items when it's required to retain hundreds-of-millions of items for avs that haven't logged in for over a year...or two...or three.

It's no wonder that the inventory system looses track of our items when there's no automated garbage cleanup to delete the trash of people who've been conscientious enough to care about thier fellow avs, but haven't realized that a trashcan entry takes up inventory space just like anything else.

They'll fix this one day. Until then, we will arbitrarily lose inventory items and just have to live with it.
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Cameron Witte
Registered User
Join date: 18 Apr 2006
Posts: 12
05-04-2006 07:31
Would the solution be "safety deposit boxes"? You keep extra inventory items in there, that cannot be immediatly accessed (i.e. not a burden on the asset servers). You request them, which calls the safety deposit routine to go get your assets to decide which ones you want to carry with you.

I have a lot of items I only need to access occasionally and wouldn't mind a delay in getting them if it meant less load on the server and no risk of losing them.
Sara Sullivan
Registered User
Join date: 21 Nov 2005
Posts: 211
CLearing the cache KINDA worked
05-04-2006 08:21
Thanks alot for the suggestion
This is the third time I have had to buy an AO at least this is ONE MORE REASON why I WILL ONLY BUY COPY NO TRANSFER OBJECTS.

I lost my animations but thankfully I had a copy stashed in a THINC Inventory box. Last night was particularly hard on lost objects, A friend of mine lost alot of textures also which kind of sucked.

I will really miss the animations that I had painstakingly collected over the last several months though I learned my lesson keep a copy of your items in inventory boxes or prims or whatever you feel comfortable with. I hope they get this resolved because obviously the current system isnt working too well. I agree that they should impose a limit on inventory items, I mean think about it we ALL have a bunch of crap in our inventories, well at least I do and if we had limits, we would spend a little more time organizing and keeping quality items while getting rid of all teh duplicates or junk.


Thanks for your input all
RANT finished.
:)
Candide LeMay
Registered User
Join date: 30 Dec 2004
Posts: 538
05-04-2006 08:30
Maybe your inventory just doesn't load? I'm having problems with that too.

<- curses streamed inventory. yes people with zillions of items had problems to log in with the old inventory system but they deserved it too :p
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Introvert Petunia
over 2 billion posts
Join date: 11 Sep 2004
Posts: 2,065
05-04-2006 08:40
I've yet to hear anyone refute my conjecture that most of SL was written to never expect the asset server to fail to accept an addition or modification.

The most clear example of this is prim "snap-back" where you change some attribute of the prim, the client shows it, sends a request to store the change and that request gets thrown away because the asset system is overloaded. As an inventory is just another asset, the same effect would apply: take something to your inventory and the change to your inventory goes to the great bit bucket in the sky.

Above is the first report I've seen of wallets being so affected but - so far as I know - your wallet is just another entry in the database.

Expect it to get worse or please tell me where I got it wrong.
Introvert Petunia
over 2 billion posts
Join date: 11 Sep 2004
Posts: 2,065
05-04-2006 12:44
From: someone
I haven't had too much problem with it losing stuff. Been a long time since I've seen the "Item missing from database" dialog.
Probably because most of those errors are silently ignored. :rolleyes: