Minor in game after being reported

I am a bit disturbed that a 10 year old is being allowed to stay in SL. I have filed 2 rebuse reports as well as spoke to two Lindens. I copied and pasted the convo log including him telling me his age and what grade he was in and the fact that his older bro who is not much older then him told him about SL.
I would of thought this would be a top priority for LL to get the children out that have been allowed to sign in with the new registration form. I have kids of my own and would not want them in this game at such a young age. He told me his parents allowed this and later changed to his parents didnt have a clue about SL.
This troubles me.. This is just one of how many that have been allowed into SL?



Mati

While I think the volunteers need to be able to take care of things like this - at least until they're reviewed - it is a holiday weekend in the U.S. and the Lindens who review abuse reports are not in the office. That doesn't excuse Linden Lab opening the floodgates before having the proper tools built into the client, but its an explanation why abuse reports aren't getting answered immediately.

Regards,

-Flip

I too reported a minor in the game and he is griefing me with as many as 11 alts....it doesnt stop

i will need a bigger ban list i think...
rain

Nearly every MMORPG has an age limit.

All of them have that age limit violated on a regular basis.

None of them can do anything about it.

You act like this is something new. PlayerDark that runs Sociolotron knowingly allows a 15 year old girl (who is probably the biggest hooker in the game) after multiple reports, because her mother knows about the credit card charges and will cover for her if it came up. Incidentally, this girl also has a billing-verified account in SL that has been reported, but to the same end.

Pretty much, unless the minor in question jumps up and down screaming "YEAAAAAAH! I'm 10 and I'm on a poseball with a 34 year old woman ageplayer who calls me daddy!" LL doesn't really have much steady ground to determine who is a minor and who isn't beyond "he said, she said".

That person in SL claims to be her mom. But, I got a feeling they are doing a tag team action. But, it's simply ridiculus. For those curious, teh last name is Shackle (sorry can't provide first name due to ToS... but it's easy to find them, they claim to be the "biggest whore"/supergirl in SL too... and the profile is non-PG (warning!). Generally, the claim is that mom is at a point in life that she need to make money... sad story indeed.

You don't need a bigger ban list, just start to cycle the old ones off. It's not like he will try and use them again, I doubt he is that smart.

What makes it worse is that I know of some residents (who have been AR'd and are still here) who are minors who are even so far as to say pillars of the community. One I know of manages at a major club and is extremely popular there. It's because of minors who just don't have the maturity level to be in SL that we have a problem in the first place. Otherwise, I think most people just wouldn't care.


Also, we should keep in mind the LL mission. There's only a Teen Grid to satisfy certain legal issues: their goal is to pioneer a new design for the internet where we all use avatars in a metaverse for our entire internet experience. Unless every Mature zone required Verisign and some sort of ID, you've got no hope of policing whether or not children have full access to the internet. Hell, they know more about Verisign, firewalls, and parental controls than the parents do.

Thank you if you reported a self-admitted minor.

Something we should definitely make more obvious is the following:

If a minor admits to a Linden employee firsthand and directly that they're underage, we immediately take action--often, that means putting their account on hold and moving them to Teen Grid ASAP. Or, removed from Second Life altogether if they're under 13 years of age.

However, if this minor admitted to the reporter, but not a Linden, then some time for investigation is needed, even if the reporter tells a Linden. Hearsay reports need to get checked out; it's not uncommon to allege someone is a minor without evidence, which happens on these forums from time to time. Please also bear with us as today (and tomorrow, July 4) are US holidays as Flip mentioned earlier.

Again, thank you.

Followup: we've confirmed Matilda's abuse reports and are taking action on this immediately. Even on a holiday, if we can do something, we will. Thanks again!

So why is it so hard for LL to clone Torley?

Imagine the effect...

ty so much for the reply Torley. At least now I know the situation is being taken care of..


Mati

The Torley Effect brings peace to my heart.

P2

We certainly need more Torleys...

Sure... where do we apply?

Lewis

You so lack the watermelonniness

There is a lot more to being a good community rep than having an unhealthy fixation over watermelons, and I bleieve that I would do the job well.

After all, how better to get things improved in SL than from the inside?

Lewis

Well, myself I wouldn't want to have a representative who doesn't even want to respect other people's fixations, calling them "unhealthy". I think I'm not alone on that.

In any case this is going offtopic, so I'll elaborate what I posted earlier, since it was only one line: there are many Lindens taking care of fixing problems and dealing with programming and development, while there are only a few that directly communicate with the community, Torley being one of the most prominent.

It is my opinion that problems such as this can be better handled by people like Torley, who probably don't have the required knowledge to be fixing complex bugs, but on the other hand have enough charisma to take care of social problems (and, leaving aside the new faulty registration system, this is a social problem, isn't it?)

LL's biggest problem seems to be understaffing. Torley's are expensive these days

I have my doubts regarding whether giving the Volunteer groups power to handle these issues would be a good idea... I know I wouldn't abuse it, and I'd gladly move some teenagers to the Teen Grid when needed, but I wouldn't trust some of the other volunteers with that power, specially considering that almost anyone in the community can access those groups

Well, aren't we all in a point of life where we need to make money?

(Sorry, couldn't resist the joke, even though it IS a sad situation. But it could be worse if she did ... things ... in RL.)

I was in an adult area last night, dancing. <a rated M club, not X>. There were a dozen normal adult avatars with me.
Two new avatars showed up and began dancing with each other. They both looked to be in their teens. I've not been to TeenLand, but my question is:
"Do teens look like teens in SL?" Is that a way to spot minors?

Nevermind... I found another thread about some baby, spanking another person...who knew there was a subculture of age-players? :0

AHA! Torley is a minor...I KNEW it!!!

Why is an "investigation" needed? When you AR isn't the chat included? What's to investigate? Is LL looking up each word typed by the minor in the dictionary or something? Seems like "I am only 14 years old" would be enough evidence in itself. What's the investigation for?

The answer to your question is apparently know. Here's the procedure:

# When a report is made, the Abuse Team starts an investigation. They do this in the order they received the reports. The team uses screenshots, chat logs and other tools to make sure that the claim is valid.
# One the evidence is collected the team determines if there has been an offense.
# If it determined there has been an offense, the Abuse Team takes action against the wrongdoer.
# Once the decision for suspension or warning has been made, the abuse report is resolved and the reporter notified. For privacy reasons the contents of the report are not made public, but the Police Blotter reports suspensions as they happen. Here are some recent examples:


That's the procedure. And that's the reason for the delay. The investigations are conducted in the order that they are received.

If you want to automate the process and eliminate the need for investigations, feel free to write an all-channel all-the-time chat monitor that looks for the phrase "I am 14" or "I am 15" or "I am 16" or "I am underage" or "I'm 14" or "I'm 15" or "I'm 16" or I'm underage" or "I am not of age" or "I'm not of age" or "I'm deceiving LL about my age" or "I am deceiving LL about my age" or...


I'm sure you'd make a lot of money with it.

I totally support your idea. This would get rid of those pesky age-playing gorean furries as well.

No.
They have to look up in chat logs, there is no sample of recent text sent automatically with the abuse report. People filing abuse reports that are chat based should cut and paste the chat from the chat history or an IM window into the abuse reporter.

Lewis, with your utterly negative attitude towards SL, you are the last person I'd ever consider for a job at Linden Lab. But, of course, I'm not in charge of that.

P2