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bloated user count

FlipperPA Peregrine
Magically Delicious!
Join date: 14 Nov 2003
Posts: 3,703
02-22-2006 05:56
From: Eep Quirk
See my [post=904211]reply[/post] to Eggy for why...


When that number on the front page was 30,000 (I created the 30,000th account for kicks), I had over 55,000 name/key pairs in my database, and this was BEFORE free accounts existed ($10 basic accounts were the norm).

So, clearly, there is some kind of activity monitoring and purging going on.

Regards,

-Flip
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Eep Quirk
Absolutely Relative
Join date: 15 Dec 2004
Posts: 1,211
02-22-2006 06:03
From: Pham Neutra
And I have to say that I fail to see "misleading, false advertising, and possibly fraudulent..." behaviour on the Lindens side. No one is lying about the meaning of this number on the homepage to the best of my knowledge. If I were an advertiser - which I am sometimes in First Life - and a publication is citing data about their readership I usually ask how this is measured. There are some standards in the industry (offline and online) to measure eyeballs. ;)

If someone would quote a number without using a standard term for it, I would ask very careful how the numbers are calculated. The answer to that question might become "part of the contract".

There are other forms of advertising where I don't get any guarantees about the audience. As far as I know, LL is not making any guarantees about audience size with the only form of advertising they sell, the Classifieds. So there is nothing that could be "misleading, false advertising, and possibly fraudulent..."

Any nonwritten assumptions about the meaning of a number on the homepage surely will not be part of the contract.


Where on the SL website does it explain the "Residents: 146,982" (current as of this post) statistic? It's clear what a "resident" is, and people new to SL won't think anything of it and believe there are actually 146,982 UNIQUE users. However, that's just not the case, as explained above about alternate accounts. This is what's misleading to me about that figure. I went through this with Active Worlds (as you can read about on my AW History page so I tend to be weary of user counts. I just want an accurate UNIQUE resident count.
Eggy Lippmann
Wiktator
Join date: 1 May 2003
Posts: 7,939
02-22-2006 06:05
While we're discussing this, it would be good to have the facts handy, and put them in perspective. This data is gathered automatically from the front page and since I am linking, not attaching the images, it will remain up-to-date during the course of this discussion.
Thanks to Chromal Brodsky for his excellent website at http://planet0.planet-zero.org/~chromal/slpop/ :)


Eep Quirk
Absolutely Relative
Join date: 15 Dec 2004
Posts: 1,211
02-22-2006 06:05
From: Eggy Lippmann
I think it's fairly obvious that the percentage for the last month should be different from the last 3 months, since the population isn't static. Some people leave, some people arrive.


But where is that timeframe stated on the page with the total residents statistic? It's not; hence the misleading.

From: Eggy Lippmann
And... what advertisers?


Any advertiser...or business/company/corporation interested in doing business with LL regarding SL.
Lewis Nerd
Nerd by name and nature!
Join date: 9 Oct 2005
Posts: 3,431
02-22-2006 06:17
From: Pham Neutra
But it does not. :) The number of concurrent users online on a given time of day grows at a rate of 15% - 20% per month.

And the number of concurrent users online is not equivalent to "active residents", as Zonax already pointed out - simply because most residents do not spend all of their day in SL.

According to publicly available data the vast majority of the users of MMOGs spends less then 20 hours a week "inworld" (and a week has 168 hours). My estimate for the number of "active residents" is in the area of 30,000 - 40,000. The rest are "casual users" probably, many of whom will leave SL after a while; and "alts" of course, too.


I'm not sure "Active" is the right word.

Users in-game: 5,281

Users in game not using camping chairs or dance pads: 6

Lewis
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Eggy Lippmann
Wiktator
Join date: 1 May 2003
Posts: 7,939
02-22-2006 06:18
From: Eep Quirk
But where is that timeframe stated on the page with the total residents statistic? It's not; hence the misleading.

This data wasn't even available for most of SL history...

From: Eep Quirk

Any advertiser...or business/company/corporation interested in doing business with LL regarding SL.

I don't get it. Advertising RL stuff in SL is supposedly forbidden. Advertising your SL avatar/project/business is permitted, but I still don't know why you should care about how many users there are for that.
From my extensive experience doing professional work here... corporations and universities interested in using SL as a platform usually supply their own audience. Sometimes their projects are visible to the rest of the world, but I've never worked with anyone who wanted to specifically target existing SL users. My current project is probably going to cater to SLers, but we had to actually talk the client into making the island visible, he was also thinking of supplying his own audience for some reason.
Eggy Lippmann
Wiktator
Join date: 1 May 2003
Posts: 7,939
02-22-2006 06:19
From: FlipperPA Peregrine
When that number on the front page was 30,000 (I created the 30,000th account for kicks), I had over 55,000 name/key pairs in my database, and this was BEFORE free accounts existed ($10 basic accounts were the norm).

So, clearly, there is some kind of activity monitoring and purging going on.

Regards,

-Flip

The main forum page says at the bottom, "Members: 221,417"
Richie Waves
Predictable
Join date: 29 Jun 2005
Posts: 1,424
02-22-2006 06:19
From: Lewis Nerd
Users in game not using camping chairs or dance pads: 6

Lewis


*humour scan*

O.O positive? couldnt be!!!
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Eep Quirk
Absolutely Relative
Join date: 15 Dec 2004
Posts: 1,211
02-22-2006 06:19
From: Eggy Lippmann
While we're discussing this, it would be good to have the facts handy, and put them in perspective. This data is gathered automatically from the front page and since I am linking, not attaching the images, it will remain up-to-date during the course of this discussion. Thanks to Chromal Brodsky for his excellent website ...


While those "facts" are interesting, there's no actual dates/years on them (or even an explanation of how they are created, on the webpage) making them easily forgeable and questionable. While it's most likely they ARE legitimate, I have to be skeptical of them until proven otherwise.

Regardless, if taken as true, I question the extreme population decrease in "week 5" of, presumably, 2006. I also question why "users_online" starts near week 3.

But even with these issues resolved, the underlying data is still a total user count. I see no other decreases in population aside from the one mentioned above--and the graph's resolution doesn't show more subtle population decreases (although there might be one in week 3 but it's hard to tell).

Active Worlds' universe stats were much more detailed and offered an explanation as to what the numbers meant:

From: someone
A "unique user" is defined as a person downloading Active Worlds for the first time, installing the browser and successfully entering and exploring the Universe. "Unique paid users" are users that paid for their citizenship either through direct registration or world purchase. "New users per day" is the number of people that successfully downloaded Active Worlds for the first time that day, installed the browser and successfully entered the Universe.


I would like to see something similar for SL's resident count--some statistical accountability.
FlipperPA Peregrine
Magically Delicious!
Join date: 14 Nov 2003
Posts: 3,703
02-22-2006 06:34
From: Eep Quirk
Where on the SL website does it explain the "Residents: 146,982" (current as of this post) statistic? It's clear what a "resident" is, and people new to SL won't think anything of it and believe there are actually 146,982 UNIQUE users. However, that's just not the case, as explained above about alternate accounts. This is what's misleading to me about that figure. I went through this with Active Worlds (as you can read about on my AW History page so I tend to be weary of user counts. I just want an accurate UNIQUE resident count.


While I'd also like to see stats, I think you're severely overblowing this issue. I would wager dollars to donuts that less than one in five hundred (0.2% or less) users has even a single alternate account. Cases of extreme SL addicts like me, who have a household with seven accounts, are much rarer. But consider:

FlipperPA Peregrine = main account
Commerce Leader = SLBoutique bank account & customer service; company property.
Jennyfur Peregrine = also registered at my address, but my wife
Crompco Mechanique = also registered at my address, but used by the special projects manager of my RL company

Then there are a few others which are used for fun, privacy, or so on. I think I'm about as big an exception to the alt rule as there is, yet there are four legit separate users at my address. I'm fairly sure that alternate accounts are statistically insignificant; only really hard core Second Lifers use them, and often there will be several accounts at a single address.

Eggy's post above also shows clearly that the number on the front page is being massaged to be legitimate by looking at activity and purging inactive accounts.

Regards,

-Flip
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Eggy Lippmann
Wiktator
Join date: 1 May 2003
Posts: 7,939
02-22-2006 06:42
From: Eep Quirk
While those "facts" are interesting, there's no actual dates/years on them (or even an explanation of how they are created, on the webpage) making them easily forgeable and questionable. While it's most likely they ARE legitimate, I have to be skeptical of them until proven otherwise.

Regardless, if taken as true, I question the extreme population decrease in "week 5" of, presumably, 2006. I also question why "users_online" starts near week 3.

But even with these issues resolved, the underlying data is still a total user count. I see no other decreases in population aside from the one mentioned above--and the graph's resolution doesn't show more subtle population decreases (although there might be one in week 3 but it's hard to tell).

For someone so interested in SL population it surprises me that you don't know, let alone trust these charts.
LL explicitly supplies this data on the website for syndication. Anyone is welcome to poll it, put it up on their website, or in this case collect, store and chart it.
See for yourself: http://secondlife.com/xmlhttp/secondlife.php
The population drop was caused by a temporary glitch on the website, and as previously stated, the total number of accounts is actually over 221,000. The numbers do decrease sometimes but the decrease doesn't last long enough to register on the charts, quickly overwhelmed by growth. You would need a much smaller polling interval to catch those tiny fluctuations, which would cause undue load on the website.
Eep Quirk
Absolutely Relative
Join date: 15 Dec 2004
Posts: 1,211
02-22-2006 07:21
From: Eggy Lippmann
For someone so interested in SL population it surprises me that you don't know, let alone trust these charts. LL explicitly supplies this data on the website for syndication. Anyone is welcome to poll it, put it up on their website, or in this case collect, store and chart it. See for yourself: http://secondlife.com/xmlhttp/secondlife.php
The population drop was caused by a temporary glitch on the website, and as previously stated, the total number of accounts is actually over 221,000. The numbers do decrease sometimes but the decrease doesn't last long enough to register on the charts, quickly overwhelmed by growth. You would need a much smaller polling interval to catch those tiny fluctuations, which would cause undue load on the website.


Why should I trust this information when it's not verified by an independent entity? Just because LL provides those stats doesn't mean they're correct/accurate. Yes, I might be making a bigger deal out of this than necessary, but my past experience with AW's universe stats has left be skeptical about such counts, as I've already mentioned and, hopefully, illustrated--if not, refer to my AW history page linked to above.
FlipperPA Peregrine
Magically Delicious!
Join date: 14 Nov 2003
Posts: 3,703
02-22-2006 07:31
From: Eep Quirk
Why should I trust this information when it's not verified by an independent entity? Just because LL provides those stats doesn't mean they're correct/accurate. Yes, I might be making a bigger deal out of this than necessary, but my past experience with AW's universe stats has left be skeptical about such counts, as I've already mentioned and, hopefully, illustrated--if not, refer to my AW history page linked to above.


Here's a fairly interesting list I've linked to before:

http://64.233.179.104/search?q=cache:OuG9QiT3BIwJ:68.144.33.148/citizens.html+flipperpa+active+worlds&hl=en&gl=us&ct=clnk&cd=13

With regards to LL, if anything, I think their number is low, not high.

#248985 reporting for duty!

Regards,

-Flip
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Chris Wilde
Custom User Title
Join date: 21 Jul 2004
Posts: 768
02-22-2006 07:38
Fine. I'll take my 247,990 alts and go home.

Seriously, whats the big deal Eep? You can see the number of people online. You know where the major camping grounds are and can figure out how many they support. Using those numbers you can get a pretty good idea of the number of people somewhat active.

The real concern you should have is: Is SL entertaining enough for me to want to stay?

All else is a waste of time. When Im having fun in SL I dont care where the rest of the population is.
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Eep Quirk
Absolutely Relative
Join date: 15 Dec 2004
Posts: 1,211
02-22-2006 07:53
From: Chris Wilde
Seriously, whats the big deal Eep? You can see the number of people online. You know where the major camping grounds are and can figure out how many they support. Using those numbers you can get a pretty good idea of the number of people somewhat active.


Again, the casual website visitor won't have access to any of this information when seeing that "residents" figure...
Sean Martin
Yesnomaybe.
Join date: 13 Sep 2005
Posts: 584
02-22-2006 07:53
From: Eep Quirk
Since LL stopped charging for intial basic accounts a few months ago, SL's user count has increased a lot. I was talking to someone who said LL doesn't cross-reference different addresses with the same credit card. Why? Only ONE credit card should be linked to ONE address. It's bad enough alternate accouts are counted towards the user account, as it is, but allowing different addresses for the same credit card is just stupid and possibly fradulent! I even heard there is cell phone validation now but kids pop out of the womb with cell phones, practically, so what protection against minors is that??

Active Worlds had bloated user ("citizen";) counts too and it was ridiculously inaccurate and misleading. SL should NOT follow the same path or it could face legal trouble...

People can share credit for one thing. They don't have to be living at the same address either. But I am not sure on the tech data on that. I'd have to look it up and I don't feel like it. :o
At least not right now. :)
But just my input from what little I might know.
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Doc Nielsen
Fallen...
Join date: 13 Apr 2005
Posts: 1,059
02-22-2006 07:53
'Average' 4000 residents online = 1000 'real' people + 1000 alts going about their various business' + 2000 zombies in camping chairs...
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All very well for people to have a sig that exhorts you to 'be the change' - I wonder if it's ever occurred to them that they might be something that needs changing...?
Chris Wilde
Custom User Title
Join date: 21 Jul 2004
Posts: 768
02-22-2006 07:58
From: Eep Quirk
Again, the casual website visitor won't have access to any of this information when seeing that "residents" figure...

So? Sign up is free. Sign up. Go in world. Having fun? Yes/No? Stay? Yes/No?
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Eep Quirk
Absolutely Relative
Join date: 15 Dec 2004
Posts: 1,211
02-22-2006 08:00
From: Chris Wilde
So? Sign up is free. Sign up. Go in world. Having fun? Yes/No? Stay? Yes/No?


You're missing the point. As such, I will no longer be replying to you.

Oh and where's my free account? Users who paid $10 for a lifetime account should get a free one free now, I think... Oops...more alts...
Chris Wilde
Custom User Title
Join date: 21 Jul 2004
Posts: 768
02-22-2006 08:03
From: Eep Quirk
You're missing the point. As such, I will no longer be replying to you.

I'll get my alt and post some comments then.
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Surina Skallagrimson
Queen of Amazon Nations
Join date: 19 Jun 2003
Posts: 941
02-22-2006 08:18
From: Eep Quirk
Again, the casual website visitor won't have access to any of this information when seeing that "residents" figure...

The casual website visitor realy couldn't give a s*&%. Anyone with the slightest bit of interest can easily find this thread (and the many others on the same subject).
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Chris Wilde
Custom User Title
Join date: 21 Jul 2004
Posts: 768
02-22-2006 08:23
And just for the record, thats not my alt. :p
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Eggy Lippmann
Wiktator
Join date: 1 May 2003
Posts: 7,939
02-22-2006 09:21
From: Eep Quirk
You're missing the point.

No, you're missing the point. SL is supposed to be consumer-oriented entertainment software.
A set of three numbers, real or forged, should not have an impact on your SL experience.
We've repeatedly asked you why on earth they would matter to you. You vaguely mentioned "advertisers". I told you RL ads are forbidden in SL, you have not responded to that.

From: Terms Of Service

5.1 Participant Conduct.
(...)
(vii) upload, post, email or otherwise transmit any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation;
Cheyenne Marquez
Registered User
Join date: 19 Sep 2005
Posts: 940
02-22-2006 09:30
From: Eep Quirk
The problem is, Pham, that alts should not be counted as UNIQUE users..... I know 3 people who EACH have at least 3 alts (1 has 6). People who create alt accounts should be required to register those accounts to a main account, and if an alt is given to someone, that person should be verified individually and uniquely separate from the previous alt account owner, and the alt account changed to a unique account.


I like this idea, and only because it just makes a lot of sense. The thing is it only benefits those of us who care about such a thing.

I would venture to say that it benefits LL to display these beefed up numbers, and as such, they would prefer to leave things as they are.

In regard to adverstisers and/or investors et al, I'm certain that prior to any advertisement contracts/agreements, LL provides all of the factual numbers and is transparent with all of these issues.

To do otherwise, would then be fraudulent and deceiving.
Cristiano Midnight
Evil Snapshot Baron
Join date: 17 May 2003
Posts: 8,616
02-22-2006 09:58
From: Doc Nielsen
'Average' 4000 residents online = 1000 'real' people + 1000 alts going about their various business' + 2000 zombies in camping chairs...


The concurrent user number rose dramatically at the same time that camping chairs became popular - prior to that we could barely get 3,000 people in world at once. I definitely thing the number is inflated by afk zombies. While there has been real growth over the past few months, it is not as dramatic as it appears. SL still feels as empty as ever most of the time - where are all the people? Why do so few people use SL simultaneously?
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