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Q3 closed on a high note with an unusually strong September. Talk 11/12 w/Zee Linden

Zee Linden
Senior Member
Join date: 17 Sep 2006
Posts: 153
11-13-2008 15:46
From: Carl Metropolitan
Those prices are way off from what I'm seeing. Is LL looking at some sort of average that discards outliers? Or sanity checking mainland average prices against a median or mode?


Yes, it definitely discards parcels that are sold for amounts near L$ 1.
Zee Linden
Senior Member
Join date: 17 Sep 2006
Posts: 153
11-13-2008 15:47
From: Carl Metropolitan
If you want to donate to NCI, drop the L$ on the "NCI Golem" account. He's NCI accounting alt who holds all our funds and owns the groups that own our land.

Yes. I am without shame.

At least when it comes to pimping for NCI...


Done! Enjoy!
Zee Linden
Senior Member
Join date: 17 Sep 2006
Posts: 153
11-13-2008 15:48
From: Carl Metropolitan
The price of mainland is a measure of the demand for mainland. When the demand is high, LL can sell more sims of mainland. When it is low (like now) they can't. High demand for mainland also leads to higher prices for mainland sims in US$ auctions. In the last round of auctions, most mainland sims sold for the base price.


Correct.
Zee Linden
Senior Member
Join date: 17 Sep 2006
Posts: 153
11-13-2008 15:49
From: Tali Rosca
I have to say, irrespective of whether one agrees with the interpretations and what sometimes looks like a little sleight-of-hand with the numbers, kudos to Zee for pulling a *massive* load and answering lots of questions which have gone unanswered before, as well as some “Oh, that was nice to know” bits of information. Even just a little self-reflection mixed in with the usual party line is a refreshing touch.
Zee, as you are well aware, you’re bearing the brunt of a lot of pent-up frustration. I am still not happy with the recent *decisions*, but your effort here is much appreciated.
Just thought I’d mention it.


Thanks that helps a lot. I've recommended to our exec team that anyone who posts should reserve at least 6 hours for forum moderation on the following day. And I will do this again next quarter.
Zee Linden
Senior Member
Join date: 17 Sep 2006
Posts: 153
11-13-2008 15:51
From: Richy Nervous
Not at all Zee....90+ residents getting the rug ripped out from under them and their fantastic builds (all homes as we don't do commercial property), while we (the sim owner and I) scramble to fix this situation and try and retain some of our tenants. Sorry, regardless of Jack and M's complete denial that LL didn't realize these sims were being used for more then water and trees, the resident experiance on our OS sims were probably 100 times better then their best Main Land experiance. (and Im sure other OS based estates can boast the same) Come check out Tweakland Estates and you'll see what I mean.

Anyways from the feedback I'm getting from the tenants I'm dealing with, LL lost alot of ground with resident satisfaction over this issue. As posted time and time again, Main Land is just like the wild wild west, no rules, no covenents which equals unsatisfactory experiance in SL.

Zee you've been great answering through out this post and have given some brutally honest answers. Too bad Jack and M weren't as forthright in the Open Space discussions (What am I saying, those weren't discussions.... couple of replies and almost 200 pages of resident responses)

We'll recover in spite of LL's attempt to tank us. Sure made a mess though....


Thanks. Big mess. :) I wish you the best of luck recovering.
Zee Linden
Senior Member
Join date: 17 Sep 2006
Posts: 153
11-13-2008 15:53
From: Wildcat Furse
Yes youre wrong (and not lying), we want the REAL ACTION PLAN zee, not the one to 'pet' the crowd ;o)

Think I will come over to SF, you mind I bring my kids ?


Wildcat - if you want more detail on our strategic plans than that, then I'm afraid you'll have to get a job here. We haven't even shared much more than that with our board of directors and much less with our investors in general. Bring your kids. They can pet my dog avatar. :)
Qie Niangao
Coin-operated
Join date: 24 May 2006
Posts: 7,138
11-13-2008 15:57
From: Drongle McMahon
If it really is the volume of downloads from the asset server to avatars that is the problem, that includes a quadratic term in the avatar number as well a linear term, and I understand that private islands can be set to allow up to 2.5 times the number (ie max 100) of avatars allowed on a mainland sim (40) - so ....??
It's quadratic, so that 2.5 ratio affects the load by a factor of 6.25. If Mainland tier stays at $195, clearly full sim Estate fees should be $1218.75.

Maybe it would be simpler and more cost effective to just pull the plug on this private Estate experiment altogether. :rolleyes:
Danball Tureaud
Registered User
Join date: 27 Jan 2007
Posts: 11
11-13-2008 15:57
From: Zee Linden
I certainly hope so. But in this market its not going to happen for a long time.


Yes, this is true, and especially depending on what happens with the economy with our new president elect.
Katt Linden
Senior Member
Join date: 31 Mar 2008
Posts: 256
11-13-2008 16:03
Thanks for all your time and attention on these issues, folks! It's great that Second Life has such passionate Residents.
intlibber BnT
Registered User
Join date: 19 Jun 2008
Posts: 4
11-13-2008 16:03
From: Zee Linden
In response to another post I also indicated that one of the reasons was to better balance usage between open spaces and full regions. We started to see more activity on lower priced regions and if the trend continued, it would have been difficult to support. I think the new product limitations and pricing and the break between open spaces and Homesteads should help re-balance the usage hours appropriately. I'm not sure that equalizing tiers across the board is the proper answer. We have to balance the avatar limits and the sim performance and maintenance fees in a way that the economics make sense for us at the lowest price that we can deliver it. Hope that helps.


Doesnt really. "makes sense for *US*" (emphasis added) is apparently the crucial phrase here. I would like to offer that whoever thinks this PR fiasco is making sense for LL is extremely narrow minded and has a very significant lack of ability to see all the economic ramifications of this gross breach of LL's contract and social contract with its customer base. To most of us now, "The Tao of Linden" seems to really say that what LL defines as ethical is what is most beneficial to LL alone, to the short term benefit of LL based on some rough numbers, totally ignoring the fact that such a gross breach of customer trust is serverely damaging to the company in the long term, to a degree that could result in the company suffering serious legal liabilities.

I agree that there are some serious problems with the market as a whole, but that has much more to do with grandfathering on any sim (including mainland) which distorts the market, and the anti-competitive price preferences you give mainland which is subsidized by us estate owners. Legally the current pricing system fails any test under anti-trust law, and this bait and switch openspace policy falls under the RICO Act.

The only way for you to come out of this whole fiasco in a way that will recover any public trust is to equalize tiers.
Alexandra Rucker
Metamorph
Join date: 19 Jul 2006
Posts: 71
11-13-2008 16:05
Zee,

An apology from you helps, at least helps me a bit anyway - it gives me some small bit of hope that not everyone at the Lab is completely out of touch. :)

But honestly? M needs to be saying some of this too. Right now, he's unapproachable, non-communicative, and seems to care not a whit for what customers - PAYING customers - have to say. Especially with the whole "Premium users are not important" - I mean, if WE premium customers *aren't* that important? We'll go away. :)

Public relations make or break a lot of things - M needs to give the residents a sign that he actually has some idea what's going on, the 'brochure speak' in the blog posts aren't helping.

Thank you.
Wildcat Furse
Registered User
Join date: 2 Jan 2008
Posts: 140
11-13-2008 16:06
From: Zee Linden
Wildcat - if you want more detail on our strategic plans than that, then I'm afraid you'll have to get a job here. We haven't even shared much more than that with our board of directors and much less with our investors in general. Bring your kids. They can pet my dog avatar. :)


OK sent me an application form then, I cant wait to start. My kids I will leave here, then U can pet me, cause I have a cat avatar ..... ;-)

anyhow, I am much impressed with the personal replies that you are doing Zee, I understand this will not be the case every thread but you have shown a different approach were your team at LL can learn from, for me personal this is already a sign that things can change.

u passed your examens.

wildcat
Aminom Marvin
Registered User
Join date: 31 Dec 2006
Posts: 520
11-13-2008 16:10
Zee, in this thread you've done a lot more to explain reasoning behind the Openspace issue honestly and open dialogue than Linden Lab has in the last two weeks.

LL doesn't need to say more; what is given in this thread is enough.

All that you need to do is present it to the community in such a way that it could bring forth truly constructive dialogue to address this immediate issue. Your customers are smart, and can absorb all of the relevant information you give them; the full rationale behind the openspace issue, and how it ties in with Linden Lab's development and growth strategies. You (Or M) could make a blog post putting all of this on the table, and then, much in the spirit of how this thread has evolved, ask for constructive dialogue on how to help solve this problem. By phrasing it not as "how do you feel about this policy?" but "What solutions do you think would work?" and then engaging that process by commenting on what ideas Linden Labs think would work, and what don't, and why, you put power in Resident's hands. Anger would decrease as constructive, rational urges replace it, as it would be something that someone with a passion for this issue and SL could help to solve along with everyone else.
Elanthius Flagstaff
Registered User
Join date: 30 Apr 2006
Posts: 1,534
11-13-2008 16:12
From: Mephistopheles McMinnar
It sounds that you have a bot-farm and that you sell bot capacity. Lets count what a bot can do and a script not:

- Invites to SL-Groups

and what else? I can't see further things what a bot could better do then a script or a real user.


You're right, there's almost nothing a bot can do better than a script except buy Land, cancel sales on land, set the price on land, adjust the parcel properties on land, monitor the land for sale search, collect the data need to map the entire grid, check land ownership, get group names from group LLUUIDs, get group membership given a group LLUUID, easily move from one sim to another, IM people, kick people out of groups, create roles, delete roles, assign and remove abilities from roles in groups umm and who knows what else, really almost nothing.
_____________________
Visit http://ninjaland.net for mainland and covenant rentals or visit our amazing land store at Steamboat (199, 56).

Also, we pay L$0.15/sqm/week for tier donated to our group and we rent pure tier to your group for L$0.25/sqm/week.

Free L$ for Everyone - http://ninjaland.net/tools/search-scumming/
intlibber BnT
Registered User
Join date: 19 Jun 2008
Posts: 4
11-13-2008 16:16
From: Zee Linden
Done! Enjoy!


If you are making donations Zee, I'd be happy to accept 20USD per 17 openspace sims paid to Madelena BnT on Jan 1....
Jini Hammerer
The green chick
Join date: 22 Jul 2007
Posts: 196
11-13-2008 16:18
From: Elanthius Flagstaff
You're right, there's almost nothing a bot can do better than a script except buy Land, cancel sales on land, set the price on land, adjust the parcel properties on land, monitor the land for sale search, collect the data need to map the entire grid, check land ownership, get group names from group LLUUIDs, get group membership given a group LLUUID, easily move from one sim to another, IM people, kick people out of groups, create roles, delete roles, assign and remove abilities from roles in groups umm and who knows what else, really almost nothing.



You forgot .. steal images and duplicate other peoples prims in that list of things bots can do.
Wildcat Furse
Registered User
Join date: 2 Jan 2008
Posts: 140
11-13-2008 16:22
From: Katt Linden
Thanks for all your time and attention on these issues, folks! It's great that Second Life has such passionate Residents.


U sound like ya have been beaten today Katt, everything ok ?
Zee Linden
Senior Member
Join date: 17 Sep 2006
Posts: 153
11-13-2008 16:23
From: Alexandra Rucker
Zee,

An apology from you helps, at least helps me a bit anyway - it gives me some small bit of hope that not everyone at the Lab is completely out of touch. :)

But honestly? M needs to be saying some of this too. Right now, he's unapproachable, non-communicative, and seems to care not a whit for what customers - PAYING customers - have to say. Especially with the whole "Premium users are not important" - I mean, if WE premium customers *aren't* that important? We'll go away. :)

Public relations make or break a lot of things - M needs to give the residents a sign that he actually has some idea what's going on, the 'brochure speak' in the blog posts aren't helping.

Thank you.


I have let him know.
Zee Linden
Senior Member
Join date: 17 Sep 2006
Posts: 153
11-13-2008 16:25
From: Wildcat Furse
OK sent me an application form then, I cant wait to start. My kids I will leave here, then U can pet me, cause I have a cat avatar ..... ;-)

anyhow, I am much impressed with the personal replies that you are doing Zee, I understand this will not be the case every thread but you have shown a different approach were your team at LL can learn from, for me personal this is already a sign that things can change.

u passed your examens.

wildcat


{Stares at the screen with jaw dropped} Wildcat, I can't believe after all your posts that you actually posted something positive. I am definitely going to re-enforce to our exec team how important lots of responses in the forums are. Thanks!
Zee Linden
Senior Member
Join date: 17 Sep 2006
Posts: 153
11-13-2008 16:27
From: Aminom Marvin
Zee, in this thread you've done a lot more to explain reasoning behind the Openspace issue honestly and open dialogue than Linden Lab has in the last two weeks.

LL doesn't need to say more; what is given in this thread is enough.

All that you need to do is present it to the community in such a way that it could bring forth truly constructive dialogue to address this immediate issue. Your customers are smart, and can absorb all of the relevant information you give them; the full rationale behind the openspace issue, and how it ties in with Linden Lab's development and growth strategies. You (Or M) could make a blog post putting all of this on the table, and then, much in the spirit of how this thread has evolved, ask for constructive dialogue on how to help solve this problem. By phrasing it not as "how do you feel about this policy?" but "What solutions do you think would work?" and then engaging that process by commenting on what ideas Linden Labs think would work, and what don't, and why, you put power in Resident's hands. Anger would decrease as constructive, rational urges replace it, as it would be something that someone with a passion for this issue and SL could help to solve along with everyone else.


Well said. Very well said. I'm sure we will incorporate our learnings from this in our future decisions. I know I will be very active in the forums whenever I post to the blog. You have all been great. Thanks.
Wildcat Furse
Registered User
Join date: 2 Jan 2008
Posts: 140
11-13-2008 16:29
From: Zee Linden
{Stares at the screen with jaw dropped} Wildcat, I can't believe after all your posts that you actually posted something positive. I am definitely going to re-enforce to our exec team how important lots of responses in the forums are. Thanks!


{Licks her screen with eyes closed}
Like I said .... U passed your examens ... want me to sent a fax as a prove ;-)
Talarus Luan
Ancient Archaean Dragon
Join date: 18 Mar 2006
Posts: 4,831
11-13-2008 16:34
From: Carl Metropolitan
Those prices are way off from what I'm seeing. Is LL looking at some sort of average that discards outliers? Or sanity checking mainland average prices against a median or mode?


Yes.

However, quite a few folks have questioned the method used to generate the numbers, since many folks have quite an extensive data set on land pricing, and can see quite a bit of what is going on, doing their own "analysis" of it.
Talarus Luan
Ancient Archaean Dragon
Join date: 18 Mar 2006
Posts: 4,831
11-13-2008 16:36
From: Jini Hammerer
You forgot .. steal images and duplicate other peoples prims in that list of things bots can do.


Can do that without a bot.
Zee Linden
Senior Member
Join date: 17 Sep 2006
Posts: 153
11-13-2008 16:39
Thanks everyone. I learned a lot today & I appreciate all the input and enthusiasm. Feel free to drop me a note in world or directly to my email. I hope I helped. See you again next quarter, good bad or ugly.

Zee Linden

[email]zee@lindenlab.com[/email]

John Zdanowski
CFO
Linden Lab
Ciaran Laval
Mostly Harmless
Join date: 11 Mar 2007
Posts: 7,951
11-13-2008 16:39
Why are grandfathered sims grandfathered on transfer? I've never understood that.

Zee you've demonstrated admirably how to handle customer relations even when the message is a bad one. What most of us want is for Linden Lab to work with us, not against us and the openspace price rise feels like Linden Lab are working against us.

The vast majority of us want a healthy and buoyant Second Life economy, we will all have different ideas on how that can be achieved but residents have an inside inkling that Linden Lab seem to be missing at times. A Linden who actually listens to and represents inworld business needs would be most welcome.

As for premium memberships people need options. I see some people can have their own name, that could be an option. You could trade the stipend for an option like that. As it stands premium membership is only useful if you want to own land, those who don't need other perks.

Despite the whining we want this to work, hefty price rises rightly give us the heebie jeebies, it stifles growth on many levels. What we need is stability, not the feeling that we've just got off the pirate ship ride at a funfair.
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