how to get age revoke removed?

a friend of mine had her r/l son age banned on here for pointing out to a linden that bots don't respond to im's. The issue in short, she set land for sell to transfer it among groups she owned at 1l. a bot grabbed the land, and when they contacted a linden the answer was, "oh well, im the buyer and they might return it". when the son said it's a bot, they don't answer im's he was banned. the linden revoked him for age.

He's sent his dl in as requested, and other id. and it wasn't proof enough?

so my question is, who does my friend need to talk too to get the age ban removed?

did they call LL and find out exactly what all they need to send in?maybe there was a misunderstanding if it was done through text..

Did he send that ID in before or after the ban?

If it was something they had sent previously, and the owner of the bot who bought their land (by the way, that's a resident-to-resident dispute which Linden Lab will not get involved with, seller beware when selling land for 0 or 1 L$ - don't sell it to just anybody or you're giving it away and the new purchaser acquired it legitimately) reported him for being underaged, it doesn't matter if they've seen proof of his age previously. They don't keep that info on file so he will have to submit it again.

Supposedly, LL has been cracking down on unethical land bots that grab land that was mispriced. Jack Linden has claimed in office hours previously that they will undo the sale if its caught in time. (Not already resold).

As for the banning for age, I don't think that would have come from the Linden specifically. It might have been a counter AR from the bot runner (or it wasn't really a bot, and they AR'd first.) All that can be done is prove his age.

/me looks confused.

Where's the age stuff fit in with the bot stuff?

Me too. I suppose it's some kind of retaliation or something....but I can't reconcile in my mind either.

On selling land for 0 or 1 linden you should always name the buyer specifically. The "bot" or whoever bought it at the price you intended to sell to your group or friend did not violate any rules. It might have ben unethical but not anything LL will get involved over.

One really nasty griefer tactic! AR the landbot owner for unethical behavior, and he turns around and AR's you for underage. He gets a slap on the wrist, and your account is completely off-limits until you can prove yourself.

And if the landbot-owner is especially nasty, he can just drop underage-AR bombs on you every few days, and there's not a damned thing you can do about it.

This story doesn't seem to make much sense. There is no reason why a land bot owner would file a retaliatory AR for an age violation because using a land bot is not an abuse and therefore not reportable. Ditto for not returning the land it bought as it is a resident to resident transaction.

The OP never mentioned the actual age of the friend's son (and you can have a driver's license at age 16 in the United States so stating that the son provided a driver's license in and of itself does not mean that the son is at least 18 years old).

If the son is not at least 18 he will have to wait until he is 18 to gain access to SL again. I'm not sure what they do with accounts that are banned for age violation (it would be nice if they kept them until they are old enough but I would not be too hopeful given what they used to do to premium accounts that were in arrears).

If he is over 18 he may need to wait until Linden Lab can verify the driver's license. Since it is the weekend they may not be able to verify his driver's license until Monday if it requires them or whatever service they use to verify age to contact the state Division of Motor Vehicles.

I just think it's wrong that there's no protection for malicious or mistaken AR's claiming people are under age. What's to stop a 10 year-old registering several basic acoounts and using them to randomly AR people as under age?

Anyone who ARs someone as under age should also have to prove they are not under age themselves.

We've all come across people who are a bit unbalanced in SL, and who we could imagine doing anything just on impulse for their own amusement.

Well... there is a reason, actually. The idea would be to prevent or--just as good--delay a support ticket from the clumsy land seller until the botrunner had time to flip the land because, as Melodie said above, the transaction could be reverted by LL if the land hadn't been flipped by the time such a support ticket was processed.

So, a botrunner sleazy enough not to return L$1 purchases could be sleazy enough to just automatically file underage ARs against the owner from whom they bought the land, knowing that the Resi Team almost always shoots first and asks questions later about that type of AR.

The sad part is that there are now fewer non-sleazy botrunners left in the business. TBH, it's tempting to build a super-streamlined landbot farm strictly for nabbing L$1 parcels, just to be able to return them to the rightful owners before the sleazeballs get their grubby little claws on them.

(All that said: The land loss is the least of it in this case. If the clumsy son really is of-age and suspects that the landbot runner did what's outlined above, they should make the case to LL and perhaps that landbot runner can be thinned from the herd. Oh, and the idea that LL did the age-ban all on their own for retaliation is just tinfoil-hat loony-tunes.)

Cases like this are another reason why everybody should be required to have their RL information permanently on file with Linden Lab, at Linden Lab HQ, in order to use SL. Every day somebody comes up with another reason to support my position.

Let's just get on with it and make it happen, geez. No more of this stupidity of LL throwing your info away even if you do provide it at all, we need to ensure that our information is KEPT. I don't trust it being thrown away in the first place, what steps are they taking with our personal info to keep it out of the wrong hands, if they (or their chosen third party du jour) are not keeping it on file in the first place?

I thought LL was supposed to investigate these things, not just take somebody's word for it.. If nothing age-related was actually said in chat or IM, why the ban?

All that makes very good sense, Qie, but doesn't cover the facts as recounted by the OP.

The sequence was, as I understand it, OP's friend (not friend's son) sets land for sale, bot snaffles land, friend and son approach some unspecified Linden for help, Linden suggests IMing buyer, son makes remark and gets banned.

On that account, the botrunner doesn't know that the OP's friend even has a son, let alone who the son is to make false allegations about him.

Question -- did this exchange with the Linden take place in chat or voice? Maybe the son's voice sounds younger than his actual age?

Oh, re-reading the OP, right you are. The friend was the "she" who set the land for sale; the son was not "she". (It's not just pronouns about which gender confuses me. ) Thanks, and sorry for the confusion.

Now I'm having difficulty quite picturing the scene with friend, her son, and the Linden, so I have no clue what may have happened. The "voice sounds underage" theory sounds promising.

She reported her RL son for being underage. My guess, she knows his age, considering he's her RL son. (=_=)

I see one of two things happening here:

Either she knows what she's doing and he's ACTUALLY underage. (=_=)

Or, this family has far bigger issues than what should be dealt with by an online service provider. (=_=)

The client should make sales of 1L$ require you to specify a person like sales of 0L$ do. Most of these problems occur from a 1L$ amount.
It would cut down on a large number of mistakes.

Better still -
Make sales under 1 L$ per sqm not possible if you dont specify a person.
Then put something in edit preferences so you can alter the threshhold per sqm

People would just use L$2/m2 as the price if LL made L$1-to-anybody illegal..

Im not saying LL should make prices illegal, just a block to stop mistakes like we already have at 0L$
When they hit the block hopefully they would realise they have made a mistake setting it to everyone, not just increase it by 1L$ to avoid the block

or even -- though i am not normally a fan of Windows-style warnings -- have a pop-up saying, if it's set for anyone to buy, "This means that anyone can buy the land for whatever the price is . is this what you want to do?" whatever the price is.

She reported her own son to an online service for being underage, instead of doing the parental thing and dealing with it herself. I think you're spot-on with this assessment. This is starting to sound like Dr. Phil material here.

At the risk of yet again misreading the OP...Now, I grant that one valid read of that snippet would be that the friend reported her own son. But the "had...banned" also fits a different usage with which I'm familiar, in which is intended no agency on the part of the subject.

Maybe something like "I had my ears chewed off..."--something unfortunate that happened to me, as opposed to something I set out to have done, as with "I had my palms waxed."

To me the rest of the OP seems to fit a lot better with the banning being against the mother's wishes. But who knows? I've already demonstrated a knack for misreading this OP.

/me agrees with Qie; I read it as one might read "I had my car stolen" without taking it to imply any sort of insurance fraud.

On the topic of land bots quickly grabbing very low priced land when it was a mistake by the seller, in one of his bots blogs Jack said that they will be doing something about it quite soon. He went so far as to say that, by the end of this year, land bots wouldn't be any good any more - no point in running them. I don't think he expanded on exactly what they were planning though.

ok, yes it was sneaky, and know land is lost. it was transferred quickly to another group.

1. he didn't ar the bot or owner, just made a statement to the linden about bots not gonna im back and he was offline almost immediately after saying it. not naming the linden cause i like staying online.

main thing i'm needing is who he needs to speak to, since he's 21 and has sent two picture id's so far. and they keep saying not good enough.

he no longer even exists in sl, and no one bothered to tell him, or her. he is gone from sl as that avatar totally. his name was wolf lumet.

can't search him, and cant find him in his groups at all.