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Harmony Linden does it again.

Raymond Figtree
Gone, avi, gone
Join date: 17 May 2006
Posts: 6,256
02-28-2008 05:05
Since I have been in SL, I have co-owned a beautiful plot on the old mainland sim of Carlisle. There was one 16m in the middle of the land that the owner refused to sell to me. He had one little ad on it for his casino and it disrupted the whole feel of the area.

Yesterday I found it had reverted to Gov. Linden. This morning Harmony set it to the co-owner and now Carlisle is whole again. Another small victory in the ad farm war. :)

I often complain about LL's customer service. But there are a few shining stars like Harmony who are trying their best despite the fact that the short-staffed team is overwhelmed.

Thanks Harmony!!!
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Oryx Tempel
Registered User
Join date: 8 Nov 2006
Posts: 7,663
02-28-2008 05:14
And Teeple for excellent customer support, Torley for excellent videos, Jeska for putting up with us, Guy for excellent support once-upon-a-time, Governor for taking over all the ad farms, and everyone else who makes SL a billion times better than any other virtual reality out there!
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Puppet Shepherd
New Year, New Tricks
Join date: 14 Feb 2007
Posts: 725
02-28-2008 05:23
Patch Linden just helped me out by setting some abandoned former adland that was adjacent to mine for sale to me. I didn't surround it on all sides, but I got it anyway. :)

Yay to the Lindens that help us out! I just wish there were more of them.
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Sling Trebuchet
Deleted User
Join date: 20 Jan 2007
Posts: 4,548
02-28-2008 05:40
Adds a Yay for Harmony.
She goes out of her way to be helpful.
Ricardo Harris
Registered User
Join date: 1 Apr 2006
Posts: 1,944
02-28-2008 06:05
Imagine just how bad it is that when one of them does something for someone here they're pointed out as something of a rarity. It should be the other way around where what's pointed out is when one of them doesn't do anything.

Makes sense?
Love Hastings
#66666
Join date: 21 Aug 2007
Posts: 4,094
02-28-2008 06:42
From: Ricardo Harris
Imagine just how bad it is that when one of them does something for someone here they're pointed out as something of a rarity. It should be the other way around where what's pointed out is when one of them doesn't do anything.

Makes sense?


One of these days you are going to post something positive. Without irony or snarkiness. Just a positive minded post that acknowledges something well done. And on that day, LL can shut the forums down.
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Stormy Dyrssen
Out of the loop
Join date: 21 Nov 2007
Posts: 832
02-28-2008 07:19
From: Ricardo Harris
Imagine just how bad it is that when one of them does something for someone here they're pointed out as something of a rarity. It should be the other way around where what's pointed out is when one of them doesn't do anything.

Makes sense?


That is pointed out in abundance here, it's nice to hear something positive for a change!
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Usagi Musashi
UM ™®
Join date: 24 Oct 2004
Posts: 6,083
02-28-2008 07:37
Sadly There are more of those Adfarms that are not being taken care of by the lindens.
Shakeshead wonders if they just deal with the ones they know and don`t take action about those tha people report.
Sling Trebuchet
Deleted User
Join date: 20 Jan 2007
Posts: 4,548
02-28-2008 07:55
From: Usagi Musashi
Sadly There are more of those Adfarms that are not being taken care of by the lindens.
Shakeshead wonders if they just deal with the ones they know and don`t take action about those tha people report.


All I can tell you is my own experience.
I put in a completely standard support ticket to LL on an ad plot issue.

I'm not some big-shot FIC-cliquer or Linden schmooser. My name might be familiar to the regulars in this forum, but that's about the extent of my 'fame'.
Harmony took the time to be in-world and IMed me to meet up with her. She did all that she could in the circumstances. She gave me quite a few minutes of her busy day.
Raymond Figtree
Gone, avi, gone
Join date: 17 May 2006
Posts: 6,256
02-28-2008 08:21
From: Ricardo Harris
Imagine just how bad it is that when one of them does something for someone here they're pointed out as something of a rarity. It should be the other way around where what's pointed out is when one of them doesn't do anything.

Makes sense?
Since there is no moderation on this forum anymore I could get away with calling you a doucebag. I won't, but I could.

Doesn't the troll routine ever get old?
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Fand Aeon
Registered User
Join date: 17 Nov 2007
Posts: 258
02-28-2008 08:21
I have a couple of questions....if I file an AR report re an ad farm advertising Xrated crap on a PG sim, do I try to address it to a certain Linden? Also there is Governor Linden land that is full of objects, a real mess....do I address my concerns to a linden who is in charge of land?
Usagi Musashi
UM ™®
Join date: 24 Oct 2004
Posts: 6,083
02-28-2008 09:00
From: Sling Trebuchet
All I can tell you is my own experience.
I put in a completely standard support ticket to LL on an ad plot issue.

I'm not some big-shot FIC-cliquer or Linden schmooser. My name might be familiar to the regulars in this forum, but that's about the extent of my 'fame'.
Harmony took the time to be in-world and IMed me to meet up with her. She did all that she could in the circumstances. She gave me quite a few minutes of her busy day.


Its wonderful that they taken care of the matter. But the really need to expend and remove all of those adfarms. Let`s hope they do take action with all of them. Well see if My Report reachs them and they take action........
ConductorX Nieuport
NO LONGER RELEVANT
Join date: 29 Nov 2007
Posts: 86
02-28-2008 09:04
Congrats Raymond. I hope some day to meet you inworld. (never met a hamster, I raised a bunch though)

Patch Linden took care of me with the same issue in less than 24hrs. excellent service.

"CX"
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Raymond Figtree
Gone, avi, gone
Join date: 17 May 2006
Posts: 6,256
02-28-2008 09:04
From: Fand Aeon
I have a couple of questions....if I file an AR report re an ad farm advertising Xrated crap on a PG sim, do I try to address it to a certain Linden? Also there is Governor Linden land that is full of objects, a real mess....do I address my concerns to a linden who is in charge of land?
You don't have to address it to a specific person. File a support ticket for the cleanup you need on the support page.
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Raymond Figtree
Gone, avi, gone
Join date: 17 May 2006
Posts: 6,256
02-28-2008 09:05
From: ConductorX Nieuport
Congrats Raymond. I hope some day to meet you inworld. (never met a hamster, I raised a bunch though)

Patch Linden took care of me with the same issue in less than 24hrs. excellent service.

"CX"
It's always disappointing to meet me inworld. I'm human. The hamster shtick is my forum pic only.
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Isabeau Imako
P'tite Poulette
Join date: 13 Sep 2007
Posts: 2,335
02-28-2008 09:05
From: Fand Aeon
I have a couple of questions....if I file an AR report re an ad farm advertising Xrated crap on a PG sim, do I try to address it to a certain Linden? Also there is Governor Linden land that is full of objects, a real mess....do I address my concerns to a linden who is in charge of land?


Hi Fand,

You don't need to speak to a specific Linden, just file a ticket for the land full of rubbish and AR the Xrated stuff.

* Oh for crying out loud, by the time I finish spell checking everything, Ray's already made two posts. :o







.
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Meade Paravane
Hedgehog
Join date: 21 Nov 2006
Posts: 4,845
02-28-2008 09:13
From: Raymond Figtree
It's always disappointing to meet me inworld. I'm human. The hamster shtick is my forum pic only.

Poser!!!

/me shouts a thumbs-up for Joppa Linden, another one of Lindens that's always a pleasure to get when you have a problem, and runs from the thread.
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Sling Trebuchet
Deleted User
Join date: 20 Jan 2007
Posts: 4,548
02-28-2008 09:21
From: Fand Aeon
I have a couple of questions....if I file an AR report re an ad farm advertising Xrated crap on a PG sim, do I try to address it to a certain Linden? Also there is Governor Linden land that is full of objects, a real mess....do I address my concerns to a linden who is in charge of land?


Just file a standard AR for the X-Rated content on a PG sim. It sems to be a good plan to get a number of people to AR the same thing at the same time.

If the situation is not just advertising (which is allowed) but "advertising or content that is intended solely to drive an unreasonable price for the parcel it is on", then we are into what is loosely termed "Ad Farm" for the purposes of the new policy.


Extract from the Knowledge Base section on Ad Farms:
From: Knowledge Base

How to most effectively abuse report "Ad Farm" situations
When filing the abuse report, please stand beside the offending content before choosing Report Abuse from the Help menu. Use the Harassment category and include the phrase "Ad Farm" in the summary line. If the owner is clear, enter their name. If it is a group-owned parcel or object, then either enter the owner or officer of the group if you can find it or enter "Governor Linden" (yes, we're asking you to abuse report the Gov, it's okay, she won't mind...) and put as much supporting detail in as you can.

Our first action when we come across cases of "ad farming" will usually be to return the content and warn the person responsible. Repeated violation may bring further action, including suspension. If you are suspended and feel our decision was wrong, you can appeal.




For a Gov Linden parcel full of junk, file a support ticket.
Sling Trebuchet
Deleted User
Join date: 20 Jan 2007
Posts: 4,548
02-28-2008 09:23
From: Isabeau Imako
.......
* Oh for crying out loud, by the time I finish spell checking everything, Ray's already made two posts. :o
.


Ha! And by the time I get around from multi-taking and typing, all that has happened, and there's been a discussion of it, and people are on their third course of pie.
Beebo Brink
Uppity Alt
Join date: 12 Jan 2007
Posts: 574
02-28-2008 09:36
I've filed two ARs for Ad Farm harassment and both parcels were cleared out within a day or two. So I couldn't be happier with LL's action in this aspect of SL.

The only ads that remain are on 16x16 parcels land that are not for sale. The group owners took them off the market on the day LL announced the new ad farm policy.
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Wildefire Walcott
Heartbreaking
Join date: 8 Nov 2005
Posts: 2,156
02-28-2008 09:42
Harmony's great!

Also, Jake, for working diligently on the disconnect-on-teleport bug.

And Sidewinder, for his awesome updates and responsiveness on Havok4 progress.
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Lindal Kidd
Dances With Noobs
Join date: 26 Jun 2007
Posts: 8,371
02-28-2008 09:58
From: Meade Paravane
Poser!!!

/me shouts a thumbs-up for Joppa Linden, another one of Lindens that's always a pleasure to get when you have a problem, and runs from the thread.


Poseur, please. "Poser" is a software program.
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Ricardo Harris
Registered User
Join date: 1 Apr 2006
Posts: 1,944
02-28-2008 10:05
From: Raymond Figtree
Since there is no moderation on this forum anymore I could get away with calling you a doucebag. I won't, but I could.

Doesn't the troll routine ever get old?



I thought even someone such as you was pass name calling. Some kids never grown up.

Tell you what, how about you impose your mental will on me so as to convert me into being nice then? After all isn't this what you believe?
Brenda Connolly
Un United Avatar
Join date: 10 Jan 2007
Posts: 25,000
02-28-2008 10:07
From: Ricardo Harris
I thought even someone such as you was pass name calling. Some kids never grown up.

Tell you what, how about you impose your mental will on me so as to convert me into being nice then? After all isn't this what you believe?

Raymond, are you into BDSM Gaslighting?
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Raymond Figtree
Gone, avi, gone
Join date: 17 May 2006
Posts: 6,256
02-28-2008 10:11
From: Ricardo Harris
I thought even someone such as you was pass name calling. Some kids never grown up.

Tell you what, how about you impose your mental will on me so as to convert me into being nice then? After all isn't this what you believe?
No I believe the main purpose for us being here is to answer resident questions and have fun while doing it. I've never seen you do either.

Sorry for the name calling.
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