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account suspended for a FREE money orb!!

Pregnant Moorhen
Registered User
Join date: 1 Dec 2007
Posts: 19
12-19-2007 01:12
My alt's account was suspended for 3 days for having a random money orb - which simply paid out an amount between L$1 & 3 per 7 minutes to a randomly selected visitor WITHOUT ANYONE PAYING THE ORB!!

The email I received mentioned "Violation: Terms of Service: Gambling" and also the fact that "Linden Lab individually investigates the circumstances of every Abuse
Report" it receives.

A Free Random Money Orb is NOT gambling!

I have sent in a support ticket but of course it's useless as it won't be dealt with for a couple of weeks.

Unbelievable!!
FD Spark
Prim & Texture Doodler
Join date: 30 Oct 2006
Posts: 4,697
12-19-2007 01:19
Sounds like mistake then. Linden Labs is like everyone else they make mistakes except when they make mistakes they are whole lot more annoying to us Residents.
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Usagi Musashi
UM ™®
Join date: 24 Oct 2004
Posts: 6,083
12-19-2007 01:24
Call LLABS directly and take care of this matter.
here is how.................Need to call us?
If you have an issue with your account (non-technical, billing/password/etc), you can call our Billing team at: toll-free (US/Canada) 800-294-1067 or long-distance (not free) 703-286-6277. They're available 24 hours a day, seven days a week.
If they screwed up atleast they can ewxplain by phone what they did wrong.
Broccoli Curry
I am my alt's alt's alt.
Join date: 13 Jun 2006
Posts: 1,660
12-19-2007 03:33
I wonder what the "Trapping residents in KFC buckets" entry was all about...?

Broccoli
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Strife Onizuka
Moonchild
Join date: 3 Mar 2004
Posts: 5,887
12-19-2007 03:50
Sounds like you didn't read the Gambling FAQ. They have disallowed the use of anything that gives out a reward of money or is convertible to money that is based entirely on random events.

http://blog.secondlife.com/2007/07/25/wagering-in-second-life-new-policy/
http://blog.secondlife.com/2007/08/09/anti-gambling-policy-update-faq/

Additionally you are in violation of the Forum Guidelines. The forums are not the venue for discussion of disciplinary action. Asking about policy is allowed though.
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- Cyril Connolly

Without the political will to find common ground, the continual friction of tactic and counter tactic, only creates suspicion and hatred and vengeance, and perpetuates the cycle of violence.
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Jezebella Desmoulins
Registered User
Join date: 4 Nov 2005
Posts: 561
12-19-2007 03:51
So wandering the grid "randomly" giving my money to strangers would be "gambling" too?
Stephen Zenith
Registered User
Join date: 15 May 2006
Posts: 1,029
12-19-2007 03:52
From: Strife Onizuka
Sounds like you didn't read the Gambling FAQ. They have disallowed the use of anything that gives out a reward of money or is convertible to money that is based entirely on random events.


Has that changed recently?

This is in the Anti-gambling FAQ, posted on the blog by Robin Linden on August 9:

From: someone

What about games in which no Linden dollars or other “consideration” is accepted?

If entry is truly “free” (as with a promotional sweepstakes), and the game’s operator requires no “consideration” or payment from other players or entrants, then that activity will likely be permitted, assuming compliance with all other applicable laws.


http://blog.secondlife.com/2007/08/09/anti-gambling-policy-update-faq/
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Strife Onizuka
Moonchild
Join date: 3 Mar 2004
Posts: 5,887
12-19-2007 03:54
It's not new though they may have unofficially relaxed the guidelines some.

I've updated my previous post
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Truth is a river that is always splitting up into arms that reunite. Islanded between the arms, the inhabitants argue for a lifetime as to which is the main river.
- Cyril Connolly

Without the political will to find common ground, the continual friction of tactic and counter tactic, only creates suspicion and hatred and vengeance, and perpetuates the cycle of violence.
- James Nachtwey
Stephen Zenith
Registered User
Join date: 15 May 2006
Posts: 1,029
12-19-2007 03:55
And I was updating mine at the same time :)
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Vittorio Beerbaum
Sexy.Builder Hot.Scripter
Join date: 16 May 2007
Posts: 516
12-19-2007 04:16
From: Strife Onizuka
Sounds like you didn't read the Gambling FAQ. They have disallowed the use of anything that gives out a reward of money or is convertible to money that is based entirely on random events.

http://blog.secondlife.com/2007/07/25/wagering-in-second-life-new-policy/
http://blog.secondlife.com/2007/08/09/anti-gambling-policy-update-faq/


Assuming they placing a "bet".. they are not, so this is NOT illegal.

From: someone
Additionally you are in violation of the Forum Guidelines. The forums are not the venue for discussion of disciplinary action. Asking about policy is allowed though.


This post is not against forum rules, since it documents a potential problem for anyone of us (there are plenty system based on the "lucky chair" mechanism.. that is not gambling but just giving money for free.. i repeat: WITHOUT YOU HAVE TO BET), so this post has a general interest and it involves anyone.. it's not about the disciplinary action "moaning", but about the understanding of what's wrong (eventually) here.
Strife Onizuka
Moonchild
Join date: 3 Mar 2004
Posts: 5,887
12-19-2007 04:32
From: Vittorio Beerbaum
Assuming they placing a "bet".. they are not, so this is NOT illegal.

This post is not against forum rules, since it documents a potential problem for anyone of us (there are plenty system based on the "lucky chair" mechanism.. that is not gambling but just giving money for free.. i repeat: WITHOUT YOU HAVE TO BET), so this post has a general interest and it involves anyone.. it's not about the disciplinary action "moaning", but about the understanding of what's wrong (eventually) here.

The policy as stated by LL says nothing about requiring a wager.

From: Gambling Policy http://blog.secondlife.com/2007/07/25/wagering-in-second-life-new-policy/
(1) (a) rely on chance or random number generation to determine a winner, OR (b) rely on the outcome of real-life organized sporting events,

AND

(2) provide a payout in

(a) Linden Dollars, OR

(b) any real-world currency or thing of value.


The forum Recourse & Reposting guidelines trump all but moderator discretion.
_____________________
Truth is a river that is always splitting up into arms that reunite. Islanded between the arms, the inhabitants argue for a lifetime as to which is the main river.
- Cyril Connolly

Without the political will to find common ground, the continual friction of tactic and counter tactic, only creates suspicion and hatred and vengeance, and perpetuates the cycle of violence.
- James Nachtwey
Strife Onizuka
Moonchild
Join date: 3 Mar 2004
Posts: 5,887
12-19-2007 04:35
Dude, you are arguing with a mod, that isn't a survival trait.
_____________________
Truth is a river that is always splitting up into arms that reunite. Islanded between the arms, the inhabitants argue for a lifetime as to which is the main river.
- Cyril Connolly

Without the political will to find common ground, the continual friction of tactic and counter tactic, only creates suspicion and hatred and vengeance, and perpetuates the cycle of violence.
- James Nachtwey
Alyx Sands
Mental Mentor Linguist
Join date: 17 Feb 2007
Posts: 2,432
12-19-2007 04:43
From: Vittorio Beerbaum
*snip* it's not about the disciplinary action "moaning", but about the understanding of what's wrong (eventually) here.

It isn't? Wow, I don't want to see *real* moaning then....
ALL my support requests (about a dozen or so since the introduction of the new system) have been dealt with within two days, so I'd advise the OP to go and use live chat if it takes too long.
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Viktoria Dovgal
Join date: 29 Jul 2007
Posts: 3,593
12-19-2007 04:48
From: Strife Onizuka
The policy as stated by LL says nothing about requiring a wager.


The lead sentence of the paragraph you quoted is missing. "It is a violation of this policy to wager in games in the Second Life (R) environment operated on Linden Lab servers if such games:"

The quoted list explains what it is not OK to wager on.
Raudf Fox
(ra-ow-th)
Join date: 25 Feb 2005
Posts: 5,119
12-19-2007 04:52
Okay, can the OP restate the thread topic and delete the punishment part, then Strife? This is actually a pretty good discussion topic otherwise.

This would affect a lot of SL shop/mall owners who rely on Lucky Chairs or money balls that don't require anyone to pay into the ball, but there are elements of randomness, such as the draw of letters or just randomly choosing a person to give L or prizes to.

Most states that I've read requires there to be an exchange of money for the chance of a prize for something to be considered gambling, so I'd assume that since LL is trying to protect itself from RL laws.. this would be the basis of their rules. In Arkansas, for example, one can't pay into a raffle to get a chance to win a prize, but if one attends and is entered for a chance to win a prize (which can include money), it's okay.
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Nina Stepford
was lied to by LL
Join date: 26 Mar 2007
Posts: 3,373
12-19-2007 04:56
so the rules have changed once again :rolleyes:
not a fan of the whole liquid tos/cs thing sl has going here.
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Strife Onizuka
Moonchild
Join date: 3 Mar 2004
Posts: 5,887
12-19-2007 05:13
From: Viktoria Dovgal
The lead sentence of the paragraph you quoted is missing. "It is a violation of this policy to wager in games in the Second Life (R) environment operated on Linden Lab servers if such games:"

The quoted list explains what it is not OK to wager on.

pffft, I totally missed that, I'm sorry.

Well then they should contact LL, I'm in error.

I also think it's a good discussion, I'm not going to require a new thread on this. If I don't point out the rules people forget they exist; doesn't mean I have to enforce them strictly.
_____________________
Truth is a river that is always splitting up into arms that reunite. Islanded between the arms, the inhabitants argue for a lifetime as to which is the main river.
- Cyril Connolly

Without the political will to find common ground, the continual friction of tactic and counter tactic, only creates suspicion and hatred and vengeance, and perpetuates the cycle of violence.
- James Nachtwey
Pregnant Moorhen
Registered User
Join date: 1 Dec 2007
Posts: 19
12-19-2007 05:53
I called the support telephone number given in an earlier post (thx for that!) but they could do nothing (I love how i'm in the UK and i am ringing the USA to speak to someone in the UK!!! Flipping genius!!!) - they said that a support ticket was all I could do......

would be good to know for sure FROM A LINDEN whether or not such a device (a free random money orb) IS actually compliant with the TOS.
Sae Luan
Hardcore 4the Headstrong
Join date: 6 Feb 2006
Posts: 841
12-19-2007 06:22
Crap!


*rips down her random money giver*

I'm so sick of this sh*t with SL. It's RIDICULOUS I can't give FREE random money. STUPID. Guess I'll explain to my regulars that LL don't understand what gambling actually is anymore...it's not a gamble if you don't wager ANYTHING....
;(

Are camping chairs grouped in the same way? Hell, it's a gamble shopping in my store the way LL has things so unstable lately! *shakes head sadly
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Raudf Fox
(ra-ow-th)
Join date: 25 Feb 2005
Posts: 5,119
12-19-2007 06:27
From: Pregnant Moorhen
would be good to know for sure FROM A LINDEN whether or not such a device (a free random money orb) IS actually compliant with the TOS.



Wouldn't it? I mean the key word in the policy is 'wagering' which one would assume to be the paying of money for the chance to win. No money paid means no wagering.. just like the sponsored events that give away money at the clubs.
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Jessica Elytis
Goddess
Join date: 7 Oct 2005
Posts: 1,783
12-19-2007 06:32
IF this is not a mistake, and IF the ~giving~ of money through random means is concidered gambling, THEN that is the MOST retarded thing I think I have ever heard of.

When a person does not need to put in any money, but is given some just out of the good will of the giver, that is called GENEROSITY.

I think we should by LL a dictionary.

Apparently they need one to look up such words as "gambling" and "resolved" and "fixed".

I can deal with bugs and glitches and new "features" that are simply useless, but COME ON Philip!!! Get a grip on the stupidity there ffs. *sighs*

To the OP;
Keep on the Ticket. I'd have to take a day before I could fill one out because I'm mad enough just reading this post. Try to keep a calm level head (as hard as it is). Being calm and factual tends to point out stupidity faster. Whatever Linden suspended your alt for 3 days needs a 3 day suspension in RL for proper training on how to do his/her job correctly.

~Jessy
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Pregnant Moorhen
Registered User
Join date: 1 Dec 2007
Posts: 19
12-19-2007 06:45
From: Jessica Elytis


To the OP;
Keep on the Ticket. I'd have to take a day before I could fill one out because I'm mad enough just reading this post. Try to keep a calm level head (as hard as it is). Being calm and factual tends to point out stupidity faster. Whatever Linden suspended your alt for 3 days needs a 3 day suspension in RL for proper training on how to do his/her job correctly.

~Jessy


will do, well said! :)
Dekka Raymaker
thinking very hard
Join date: 4 Feb 2007
Posts: 3,898
12-19-2007 07:03
From: Jessica Elytis
IF this is not a mistake, and IF the ~giving~ of money through random means is concidered gambling, THEN that is the MOST retarded thing I think I have ever heard of.


This would make tipping illegal also?
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Meade Paravane
Hedgehog
Join date: 21 Nov 2006
Posts: 4,845
12-19-2007 08:20
From: Dekka Raymaker
This would make tipping illegal also?

I don't think it would make tipping illegal as that's payment for a service - there's nothing random about that.

The thought that things like lucky chairs are now illegal is a bit disturbing, though. If LL makes that choice, that's their decision (and we have to live with it or walk away from SL) but I think it'd be well outside the spirit of the RL US laws that they're trying to abide by.
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Vittorio Beerbaum
Sexy.Builder Hot.Scripter
Join date: 16 May 2007
Posts: 516
12-19-2007 08:36
From: Alyx Sands
It isn't? Wow, I don't want to see *real* moaning then....


It is not, since he didn't done anything wrong, so a "moaning" wouldn't match the pre-requisite :D It is a general interest thread because now anyone of us would "understand" why his account as been suspended, and eventually learn something new (if there's anything new to learn). How you would know about the problem if he didn't went on this forum to ask?
So he's asking (to the forum): "what's the rule i did not respect?" ...none of us known a reply? So you understand that there's something new to learn (for me, for you and apparently for anyone else), and this is the main function of this forum.
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