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help please am desperate

Dog Galicia
Registered User
Join date: 24 Jun 2008
Posts: 177
11-13-2008 12:46
hi - I have a new pc system and sl wont allow access because it doesn't recognise
the graphics card.....the system is microsoft windows xp home edition version 2002
service pack 3 intel (r) core tm 2 quad cpu Q6600 @ 2.40 ghz
2.40 ghz 3.00 gb ram
nvidia geforce 9500 gt

is there a tweak i need to do within the device manager or system to get sl to recognmise this card?
obviously i can't do it within edit, preferences and graphics tab coz can't get online.

please help am very sad

dog
Lindal Kidd
Dances With Noobs
Join date: 26 Jun 2007
Posts: 8,371
11-13-2008 13:18
Won't allow access, or just gives you an intimidating warning message?
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Lindal Kidd
Eyerocker Picket
Imaginary Menagerie Mgr.
Join date: 18 Sep 2006
Posts: 151
11-13-2008 13:42
Try removing the card, plugging the monitor into the onboard monitor connection and rebooting. Let the cpu revert back to the onboard graphics. Then shut down and follow the install directions for the specific vid card. When you boot up with the new video card the computer should "see" it and attempt to install, a normal move would be to cancel the attempt to install thru windows and install it difectly from the cd provided with the vid card.

Remember to update to the latest drivers too from the graphics card mfg website.


on XP to get to the device manager click on the start button and then right click on "my computer" and choose properties then hardware. You should see your video card listed on the display heading.

good luck!
Dog Galicia
Registered User
Join date: 24 Jun 2008
Posts: 177
desperate
11-13-2008 13:47
in reply to lindal's message it reads 'your system contains a graphics card that is unknown to us at this time, this is often the casewith new hardware we haven't had the chance to test, second life will most likley run properly, but you may ned to adjust your grpahics setting to something more approiate (edit>preferences>graphics

error message
AA Name :second life App ver 1.21.6.34051 mod name quick time qts
mod ver 0.1.10 offset 0007fc bb

:(
Ann Launay
Neko-licious™
Join date: 8 Aug 2006
Posts: 7,893
11-13-2008 13:49
That sounds like a warning, not an error, which means you should be able to continue.
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Dog Galicia
Registered User
Join date: 24 Jun 2008
Posts: 177
desperate
11-13-2008 14:01
second life crash logger error now and little box pops up saying sending to server try 1
Raudf Fox
(ra-ow-th)
Join date: 25 Feb 2005
Posts: 5,119
11-13-2008 14:26
Ohhh, you might want to read this thread

/327/c0/291434/1.html

and

/327/95/286499/1.html

Apparently, your card is too new for SL to recognize?

Beyond that.. I really can't help. Although the error does sound like one I had a while back, which was a quicktime error, causing a crash.
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Dog Galicia
Registered User
Join date: 24 Jun 2008
Posts: 177
desperate
11-13-2008 14:42
do u remember how u got round the quicktime error?
Raudf Fox
(ra-ow-th)
Join date: 25 Feb 2005
Posts: 5,119
11-13-2008 14:44
Had to uninstall Quicktime and then reinstall. I do hope that works for you!
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Slutsy Sorbet
Registered User
Join date: 7 Nov 2008
Posts: 12
No worries
11-14-2008 08:38
Dog - I'm a noob here and received that same error on install. I took my chances and proceeded. Not a problem at all with graphics on my end. Go ahead and click ok... :)
Toy LaFollette
I eat paintchips
Join date: 11 Feb 2004
Posts: 2,359
11-14-2008 09:16
SL doesnt play well with 9 series cards
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Dog Galicia
Registered User
Join date: 24 Jun 2008
Posts: 177
was desperate
11-14-2008 09:24
ok with all the comments, i checked the drivers and graphics card but they weren't the problem..........I also did wot raudf reckoned and downloaded 7.5 quick play which has at least allowed me to get on line..ty for that..stuff all messed up a bit but i ain't complaining...however i have to clear cache every time on relog and sometimes reload sl prog. to maintain this. I hear a large inventory or small cache size (any optimum size suggested), may be my problem here. I don't inhabit graphically intensive areas, but it still isn't right.

Any more comments appreciated. I wasn't aware the series 9000 cards were poor for sl?
ho hum thanks anyways guys, at least i have managed to get on-line and that's something at this stage.

'lil dog
Toy LaFollette
I eat paintchips
Join date: 11 Feb 2004
Posts: 2,359
11-14-2008 09:40
not poor for SL the two just dont play well together but I suspect it will change
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Morwen Bunin
Everybody needs a hero!
Join date: 8 Dec 2005
Posts: 1,743
11-14-2008 09:44
From: Toy LaFollette
SL doesnt play well with 9 series cards


It doesn't?

I have a GeForce 9600M GT in my laptop. Runs very good, no problem at all...

Morwen.
Toy LaFollette
I eat paintchips
Join date: 11 Feb 2004
Posts: 2,359
11-14-2008 09:55
From: Morwen Bunin
It doesn't?

I have a GeForce 9600M GT in my laptop. Runs very good, no problem at all...

Morwen.


they arent supported yet in SL, better?
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"So you see, my loyalty lies with Second Life, not with Linden Lab. Where I perceive the actions of Linden Lab to be in conflict with the best interests of Second Life, I side with Second Life."-Jacek
Morwen Bunin
Everybody needs a hero!
Join date: 8 Dec 2005
Posts: 1,743
11-14-2008 10:01
From: Toy LaFollette
they arent supported yet in SL, better?


Yup. Not supported <> Not working well...

Of course, there can be problems with not supported hardware, but that doesn't has to be the matter.

Morwen.
Toy LaFollette
I eat paintchips
Join date: 11 Feb 2004
Posts: 2,359
11-14-2008 10:05
I didnt say they wouldnt work, I simply said they dont play well together, now if you feel you must argue with me more pls go ahead.
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"So you see, my loyalty lies with Second Life, not with Linden Lab. Where I perceive the actions of Linden Lab to be in conflict with the best interests of Second Life, I side with Second Life."-Jacek
Morwen Bunin
Everybody needs a hero!
Join date: 8 Dec 2005
Posts: 1,743
11-14-2008 10:08
From: Toy LaFollette
I didnt say they wouldnt work, I simply said they dont play well together, now if you feel you must argue with me more pls go ahead.


I don't want to argue you... I just commented that they can play very well together, out of my own experience. That is all.