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Content Monopoly

Yumi Murakami
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Join date: 27 Sep 2005
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03-05-2008 07:26
Well, there's another sense of "natural monopoly", which is where economies of scale exist in social costs. In other words, where it's actually better for customers to have only one provider than to have several. For example, it costs a great deal to dig a subway network, and subway networks have to earn back that cost from travellers' ticket money. Thus if there are two competing subway networks, they both have the same costs to pay back but only half the customer base each, so tickets on both will be twice the price they would be if there were only one subway company.

(Compare that to say, a hot dog stand, which is relatively cheap to set up, but the stand has to pay for each hot dog. If there are two hot dog stands, they'll compete on price. If there was only one stand, the price per hot dog from the supplier would still be the same, so the price charged by the stands wouldn't be much less, or might even be more because there's no competition to keep it down.)

Now, something scary..

On SL (gasp)..

_every_ product is a natural monopoly by this definition!!!!

Why? Because, in an economy with no per-unit costs for production, _all_ the costs for production are startup costs (product development, land purchase) or fixed costs (tier)! Thus, it is _always_ the case that each competitor has a fixed amount to pay back and so, if just one competitor had all the customers, they could charge less.
Desmond Shang
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Join date: 14 Mar 2005
Posts: 5,250
03-05-2008 07:27
I don't think we are looking at monopolies here.

I've got a business known for something, it's probably #1 in that something, but I've got a ton of competitors and near-competitors at least *trying* to do something similar.

So what I think you are seeing is not monopoly, but the 'rule of two' (I forget the fancy words for it - it's in the 21 Immutable Laws of Marketing book or whatever that was).

Basically in soda drinks there will be a Coke, a Pepsi, then all the rest. In US cars, a GM, a Ford, and then all the rest. A #1, a #2, and then tiny fractions balancing out the pie chart.

Of course this isn't true on an instant by instant basis, there are some strong #1's out there now, but the grid is an emerging market. Give it time to bake a little and you'll see shakeout after shakeout after shakeout devolving into what I've just described.
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Yumi Murakami
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03-05-2008 07:30
From: Desmond Shang

So what I think you are seeing is not monopoly, but the 'rule of two' (I forget the fancy words for it - it's in the 21 Immutable Laws of Marketing book or whatever that was).


The Pareto Principle?
Lindal Kidd
Dances With Noobs
Join date: 26 Jun 2007
Posts: 8,371
03-05-2008 07:36
There seem to be only two major competitors in the dragon avatar business...Grendel's Children and Isle of Wyrms.

Grendels' product line extends way beyond dragons, and covers a broad piece of the nonhuman avatar market...Furries excepted.
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Lindal Kidd
Yumi Murakami
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03-05-2008 08:28
Can anyone who knows things about economics actually calculate SL's Gini Coefficient based on the Economic Statistics page?
Desmond Shang
Guvnah of Caledon
Join date: 14 Mar 2005
Posts: 5,250
03-05-2008 08:57
From: Yumi Murakami
The Pareto Principle?


Mmmm... it's not that one, that's the 80%/20% rule basically saying that 80% of your income is likely to come from 20% of your customers.

I looked it up; it's the "law of duality" as described in a fairly famous marketing book. Now, take that book with a grain of salt, but before you can laugh at its conclusions, see where it's coming from. Some powerful truths in there.

http://www.bizsum.com/articles/art_the-22-immutable-laws-of-marketing.asp

A lot of it is no-brainer stuff. It's good to be first to a new market - no genius revelation there. Generally, people are only going to remember the market leaders, well, yeah.

From: someone
Most marketing mistakes stem from the assumptions that you're fighting a product battle rooted in reality. All the laws in this book are derived from the exact opposite point of view."
Their twenty-two 'laws' are:

1. the law of leadership - it is better to be first than it is to be better: "The basic issue in marketing in creating a category (i.e. a given type of product or service) you can be first in. It's the law of leadership. It's better to be first than it is to be better. ItÕs much easier to get into the mind first than it is to try to convince someone you have a better product than the one that did get there first."

2. the law of the category - if you can't be first in a category, set up a new category you can be first in.

3. the law of the mind - it's better to be first in the mind than to be first in the marketplace: "Is something wrong with the law of leadership (previously presented)? No, but the law of the mind modifies it. It is better to be first in the prospect's mind than first into the marketplace....Being first in the mind is everything in marketing. Being first into the marketplace is important only to the extent that it allows you to get into the mind first."

4. the law of perception - marketing is not a battle of products, it's a battle of perceptions.

5. the law of focus - the most powerful concept in marketing is owning a word in the prospect's mind (i.e. the way that Coke 'owns' the word 'cola', or Xerox owns 'copier').

6. the law of exclusivity - two companies cannot own the same word in the prospect's mind.

7. the law of the ladder - the strategy to use depends on which rung you occupy on the ladder - each category has its own ladder or hierarchy, and where your product or service is in this hierarchy will determine your strategic options.

8. the law of duality - in the long run, every market becomes a two-horse race.

9. the law of the opposite - if you're shooting for second place, your strategy is determined by the market leader.

10. the law of division - over time, a category will divide and become two or more categories.

11. the law of perspective - marketing effects take place over an extended period of time.

12. the law of line extension - there's an irresistible pressure to extend the equity of the brand: "One day a company is tightly focused on a single produce that is highly profitable. The next day the same company is spread thin over many products and is losing money."

13. the law of sacrifice - you have to give up something in order to get something: "The law of sacrifice is the opposite of the law of line extension. If you want to be successful today, you should give something up. There are three things to sacrifice: product line, target market, and constant change."

14. the law of attributes - for every attribute, there is an opposite effective attribute: "Marketing is a battle of ideas. So if you are to succeed, you must have an idea or attribute of your own to focus your efforts around. Without one, you had better have a low price. A very low price."

15. the law of candor - when you admit a negative, the prospect will give you a positive: "...it may come as a surprise to you that one of the most effective ways to get into a prospect's mind is to first admit a negative and then twist it into a positive."

16. the law of singularity - in each situation, only one move will produce substantial results.

17. the law of unpredictability - unless you write your competitor's plans, you can't predict the future.

18. the law of success - success often leads to arrogance, and arrogance to failure.

19. the law of failure - failure is to be expected and accepted.

20. the law of hype - the situation is often the opposite of the way it appears in the press: "When things are going well, a company doesn't need the hype. When you need the hype, it usually means you're in trouble."

21. the law of acceleration - successful programs are not built on fads, they're built on trends.

22. the law of resources - without adequate funding, an idea won't get off the ground: "Marketing is a game fought in the mind of the prospect. You need money to get into a mind. And you need money to stay in the mind once you get there."


Don't believe it all. But filter through those perspectives and you may be hard pressed to find a true monopoly on the grid. Yes, for those wondering, I've used some of these perspectives to chart my own course in SL business. Using it not like a marketing bible, but more like an American Automobile Association map showing where all the delays and potholes are.
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Yumi Murakami
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03-05-2008 09:02
From: Desmond Shang

Don't believe it all. But filter through those perspectives and you may be hard pressed to find a true monopoly on the grid. Yes, for those wondering, I've used some of these perspectives to chart my own course in SL business. Using it not like a marketing bible, but more like an American Automobile Association map showing where all the delays and potholes are.


I don't see why the Law of Duality prevents the market leader from being considered a monopoly. In fact if all these laws are taken as literally true, a successful market leader would be a monopoly because for any competitor to unseat them would violate the laws (although as you said I expect they aren't meant to be taken literally)
Desmond Shang
Guvnah of Caledon
Join date: 14 Mar 2005
Posts: 5,250
03-05-2008 09:29
From: Yumi Murakami
I don't see why the Law of Duality prevents the market leader from being considered a monopoly. In fact if all these laws are taken as literally true, a successful market leader would be a monopoly because for any competitor to unseat them would violate the laws (although as you said I expect they aren't meant to be taken literally)


Well if you are the market leader at 43% and your rival has 32% (we are talking Coke/Pepsi here) there is no monopoly for the company at 43%.

Monopoly means: industry with only one seller. Not market leader. I'd say you'd need a 95%+ lock on the market to be an 'effective monopoly' - and even if some people have that presently in a few rare cases, it just means nobody's ever bothered to knock them off their hill yet.

For instance there may be an effective monopoly on back-tooth floss picks. But those are not much of a monopoly rather than a niche market.

Niche markets may only support one retired person's effort in their spare time between bingo and church - this is the kind of 'monopoly' we see in SL. I'm thinking it's not really a monopoly if anyone could simply walk in and take it away at any time.
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Damien Walworth
Neko boy
Join date: 10 Nov 2007
Posts: 181
03-05-2008 09:39
There are similarities between xcite and Microsoft (not sure MS would be too happy about that).

Sure, just because they have the market share doesn't stop you using other genitals. However - lots of sex equipment is advertised as "xcite-compatible" - in other words, using it will interact with your genitals.

So if I decide I want to buy my genitals from someone else, I not only have to change them, but loads of associated equipment. That might be expensive in my own home, but also impacts if I go to someone else's home or a public sex area where all their equipment is also xcite-compatible.

That is akin to wanting to change my browser, and discovering that I can only do so if I replace my entire OS.

I don't have anything against xcite - I quite like my genitals, and they offer excellent customer service (xcite that is, not my genitals, althought come to think of it...), but it would be quite sweet to see the might of the EU taking on xcite under anti-monopoly legislation; ya know, 4 teh lulz :)
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Yumi Murakami
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03-05-2008 09:45
From: Desmond Shang

Monopoly means: industry with only one seller. Not market leader. I'd say you'd need a 95%+ lock on the market to be an 'effective monopoly' - and even if some people have that presently in a few rare cases, it just means nobody's ever bothered to knock them off their hill yet. For instance there may be an effective monopoly on back-tooth floss picks. But those are not much of a monopoly rather than a niche market. Niche markets may only support one retired person's effort in their spare time between bingo and church - this is the kind of 'monopoly' we see in SL. I'm thinking it's not really a monopoly if anyone could simply walk in and take it away at any time.


That's true, but this thread's discussed several examples where people couldn't "simply walk in and take it away at any time" - or, at least, if they did, they would have trouble functioning as a business while doing so.

People can't walk in and take XCite's place, because of its established network effect. (That's a similar reason why people can't walk in and take Caledon's place.) People can't walk in and take MystiTool's place (without being at major business risk), because of the low price it can offer as a result of being the product of incremental development.
Desmond Shang
Guvnah of Caledon
Join date: 14 Mar 2005
Posts: 5,250
03-05-2008 10:04
From: Yumi Murakami
That's true, but this thread's discussed several examples where people couldn't "simply walk in and take it away at any time" - or, at least, if they did, they would have trouble functioning as a business while doing so.

People can't walk in and take XCite's place, because of its established network effect. (That's a similar reason why people can't walk in and take Caledon's place.) People can't walk in and take MystiTool's place (without being at major business risk), because of the low price it can offer as a result of being the product of incremental development.


We are still not monopolies, though.

In first life, I've worked for some niche market companies that made literally hundreds of times what these SL companies do.

And have seen them get stomped, because some monster-huge company decided to casually throw 100 million dollars at line-extending their products into the niche.

True, often these monster companies fail, and decide that shoelace eyelets or highway dots or bottled water just aren't that big a deal. And maybe pull out of the niche market in five years.

Think: Apple TV, for instance. Sounds good! But probably not gonna last.

Meanwhile though, whatever little fish was in that pond prior, is now drifting in little meat-bits at the bottom of the small pond.

This is what can easily happen to niche market companies. If anyone set up a "Caledon" with a sweatshop of workers in an impoverished country with blisteringly low margins I'd survive, maybe hold onto #1 in my category... but I sure couldn't stop them. No monopoly here, and none for Xcite.

Xcite, bluntly put, is both product design and marketing genius, and I have crazy amounts of business respect for its founder.

All the more so, when I consider what an offbeat idea 'talking body parts' are! Monopoly? No. Just a guy who got a really good hold on a market through excellence.
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Oryx Tempel
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03-05-2008 10:19
From: Desmond Shang
So what I think you are seeing is not monopoly, but the 'rule of two' (I forget the fancy words for it - it's in the 21 Immutable Laws of Marketing book or whatever that was).

The 285 Rules of Acquisition?
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Desmond Shang
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03-05-2008 10:22
From: Oryx Tempel
The 285 Rules of Acquisition?


I'm not familiar with that one - but there's all kinds of crazy things out there.

I keep the "Vest Pocket MBA" lying around, myself (I never got an MBA).

Maybe it's the same ideas!
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Bree Giffen
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03-05-2008 10:53
I don't think there can be any monopolies here. At least not where the dominant maker can stifle the competition. In SL, there's no distribution, no retail and wholesale, and no marketing agencies. Makers here sell directly to the customer and there's nothing the competitor can do to stop them. I have heard of a store trying to steal customers by IMing them or handing out notecards to customers at a competitor's store, but this would be unimaginable for a large established store to try.
Trout Recreant
Public Enemy No. 1
Join date: 24 Jul 2007
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03-05-2008 11:27
I can safely say that I own the market for slut ratings. Complete monopoly.
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Colette Meiji
Registered User
Join date: 25 Mar 2005
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03-05-2008 11:29
From: Trout Recreant
I can safely say that I own the market for slut ratings. Complete monopoly.


Not till you give Carli the 11 she deserves.

:p
Yumi Murakami
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Join date: 27 Sep 2005
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03-05-2008 12:57
From: Desmond Shang
We are still not monopolies, though. And have seen them get stomped, because some monster-huge company decided to casually throw 100 million dollars at line-extending their products into the niche. True, often these monster companies fail, and decide that shoelace eyelets or highway dots or bottled water just aren't that big a deal. And maybe pull out of the niche market in five years. This is what can easily happen to niche market companies. If anyone set up a "Caledon" with a sweatshop of workers in an impoverished country with blisteringly low margins I'd survive, maybe hold onto #1 in my category... but I sure couldn't stop them. No monopoly here, and none for Xcite.


Um, well, being able to be competed with by a company that can throw in hundreds of millions of dollars and/or potentially illegal working practices doesn't really seem to make it "not a monopoly".

From: someone
Monopoly? No. Just a guy who got a really good hold on a market through excellence.


What's the difference between that and a monopoly, though? Many companies may have earned monopolies by excellence, but it doesn't mean they're not monopolies now.
Desmond Shang
Guvnah of Caledon
Join date: 14 Mar 2005
Posts: 5,250
03-05-2008 13:26
From: Yumi Murakami
Um, well, being able to be competed with by a company that can throw in hundreds of millions of dollars and/or potentially illegal working practices doesn't really seem to make it "not a monopoly".

What's the difference between that and a monopoly, though? Many companies may have earned monopolies by excellence, but it doesn't mean they're not monopolies now.


Over the short term, you have a point - one may have an effective monopoly if there is little competition.

Perhaps the real question might be: is it a 'bad' monopoly that can drive everyone else off at will, or just a casual monopoly that is such, through excellence? Who deserves?

* * * * *

I think it comes down to self-defeatism. If you are looking for reasons to fail - you'll find 'em. In abundance. Everywhere. In fact, it's the same with life. Why have high expectations when all niches are filled by somebody - everybody. Get a middling job, work, expect crap and deal with it.

Personally I couldn't take that as a life perspective. I didn't want to be a 'human resource' in a company - companies exist to make their owners rich. No other reason, except in very rare cases. Conceptually it's kinda like being farmed. Think: housing tracts as chicken hatcheries of workers...

So soon as I could manage to take a chance in RL and be independent, I did. I haven't worked for anyone else in years, and never, ever, ever, ever, ever want to again. It was just plain awful. I didn't realise how awful until I got free of it. Imagine working just to support yourself, rather than yourself and a giant corporation. It's like setting down the weight of a cannonball you've been carrying for decades...

I remember starting a non-techie, PG, non gambling SL business back in 2005 - in a land market crushingly dominated - if anyone had reasons to believe in defeat, it was me.

But even the losers get lucky sometimes. :)
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Dagmar Heideman
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03-05-2008 13:44
When Texas Hold'Em Poker was allowed on Second Life, VGA had a de facto monopoly on that market. It was the poker table exclusively used by the overwhelming majority if not all of the poker rooms on Second Life. I think VGA is still around if you would like to interview the owners.
Yumi Murakami
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03-05-2008 13:46
From: Desmond Shang
Over the short term, you have a point - one may have an effective monopoly if there is little competition.

Perhaps the real question might be: is it a 'bad' monopoly that can drive everyone else off at will, or just a casual monopoly that is such, through excellence? Who deserves?


The real question is, does it really matter?

Anything which blocks or discourage users from creating content (possibly by blocking motivational narratives) risks robbing SL of its key competitive advantage in the virtual world market.
Darien Caldwell
Registered User
Join date: 12 Oct 2006
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03-05-2008 14:43
From: Yumi Murakami
The real question is, does it really matter?

Anything which blocks or discourage users from creating content (possibly by blocking motivational narratives) risks robbing SL of its key competitive advantage in the virtual world market.


Well i have yet to hear anyone name what exactly is blocking people from competing. If people are not competing because 'it would be too hard', nobody is blocking them, but their own sense of defeat. That's not a monopoly. The only way I can see to have a monopoly in SL is if someone controled the sole means to do something. And guess what, I honestly don't think its even possible in SL.

The timing of this thread is very apt for me personally. I read with much interest.
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Oryx Tempel
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03-05-2008 14:52
From: Desmond Shang
I'm not familiar with that one - but there's all kinds of crazy things out there.

I keep the "Vest Pocket MBA" lying around, myself (I never got an MBA).

Maybe it's the same ideas!

LOL - it was a reference to the Ferengi of Star Trek: Deep Space Nine. The species that values free enterprise and capitalism over everything else has this set of rules... some of which are:

"Keep your lies consistant"
"Only fools pay retail"
"Faith moves mountains... of inventory"
"Even in the worst of times, someone turns a profit"
"It's always good business to know about your customers before they walk in the door."
"Expand or die"
"Never let your competition know what you're thinking"

and other such gems.
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Desmond Shang
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03-05-2008 15:16
From: Oryx Tempel
LOL - it was a reference to the Ferengi of Star Trek: Deep Space Nine. The species that values free enterprise and capitalism over everything else has this set of rules... some of which are:

"Keep your lies consistant"
"Only fools pay retail"
"Faith moves mountains... of inventory"
"Even in the worst of times, someone turns a profit"
"It's always good business to know about your customers before they walk in the door."
"Expand or die"
"Never let your competition know what you're thinking"

and other such gems.


I want a copy!!!!!



Darien, I've read a bit about what you have gone through, including some of your commentary on your blog. I'm trying to learn from this, in fact - we are not so different.

I've got a *lot* of people depending on me - so if there is an "SL midlife crisis" on the way, I'm going to have to find a way to cope *and* stay engaged with inworld efforts. Not saying that's what you had, but I'd rather be prepared than blindsided.

Currently I tend to just log out and stay out for a coupla days every now and then. That has served me well for a while, and people can live with it fairly easily.
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Darien Caldwell
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03-05-2008 15:45
From: Desmond Shang
I want a copy!!!!!



Darien, I've read a bit about what you have gone through, including some of your commentary on your blog. I'm trying to learn from this, in fact - we are not so different.

I've got a *lot* of people depending on me - so if there is an "SL midlife crisis" on the way, I'm going to have to find a way to cope *and* stay engaged with inworld efforts. Not saying that's what you had, but I'd rather be prepared than blindsided.

Currently I tend to just log out and stay out for a coupla days every now and then. That has served me well for a while, and people can live with it fairly easily.


I know exactly what you mean Desmond. While I don't have anyone depending on what I do, I do know many feel sorrow that I won't be doing it any longer. And it really has me torn. I am trying to find a way to balance their desires with my needs. It's not turning out to be simple by any means.

But to the subject at hand, the reason this subject interests me so, is because one option on the table is to do the inverse of what i'm doing now, and make SL more of a full time occupation. There was a time I would have jumped in feet first, but i'm getting a bit more cautious as the years pass. So I'm gathering some intelligence first. :)
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Oryx Tempel
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03-05-2008 15:54
From: Desmond Shang
I want a copy!!!!!


http://www.sjtrek.com/trek/rules/
;)
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