Who has a lot of weight around here?

Mine too.

Nope!

.. because everyone heaves heavy thighs when SL goes borky.

Here's an idea, Lets all club some money together, find someone big and menacing looking in RL who lives in the LL zip code. We can have him permanently on speed dial so as soon as we have a complaint send him to Linden Labs to sort it out. SL is down? no probs, our man will glue everyone to their chairs and threaten them with tazzers until its fixed. LL not answering your support ticket, then we'll instruct him to take that ticket machine, shove it up Philips arse until it pops out of his mouth and the 'tickets' appear in front of his nose so he cant ignore it. All vending machines will be destroyed, toilets blocked, corridors infested with snakes to stop the Lindens wandering around aimlessly draging their nuckles on the floor when they should be sat at their desks fixing SL.

Who's with me?

PORK!

Haha!

/me ponies up my tummy

Sarah if YOU need help getting LL to listen, then the rest of us might as well just quit.

my name's so popular in google search, it even has a whole bunch of websites named after it.

those aren't heavy thighs. they are heavy sighs.

Are you saying I'm made of second-hand fat? I think my feelings ought to be hurt, but it's too weird to contemplate.

Trust me - if the Lindens listened to me, things would be different! Probably worse. But definitely different.

Maybe we can get 25,000 people to each contribute $1 or 5000 to contribute $5 per year. Then we can form a corporation and purchase Enterprise level support.

Then when they turn off SL we can get our spokesperson to give a call and also get a ticket answered in a timely fashion.

Who wants to be the spokesperson?

Yea I did a long blog explaining just how I feel about enterprise support here...

http://www.your2ndplace.com/node/1219

Basically this is the support that we should be receiving for paying 300 dollars a month on the sims. I pay more than 25k a year in tier and auctions but I'm not prepared to pay an amount that could be compared to a persons entire yearly income more just to get what we should already have. It's total crap that they even offer this service. Now I love the support I get when they get to the tickets and couldn't be happier with the Lindens I have dealt with like Patch Linden who rocks. I am sick and tired of the service I get from LL as whole. Maybe I'm just a bit angry because my last few tickets took weeks. 2 tickets to convert a sim to 4 open spaces took 17 and 14 days. I have a friend leaving sl so he sold me his sims. So today they get to the transfer ticket and its on day 13. My friend leaving no longer has payment info on file because like I said he is leaving and having transferred the sims to me he should have no more expense. Since the ticket has taken two weeks, one of the sims has tiered again and billing denied so it will be more time until we get it sorted. My biggest bitch is during these waiting periods it's just wasted tier. I can't rent out sims that are being converted in a few days, or use sims not yet transferred to me. Sims cost 300 dollars a month, so when it takes 14 or 17 days that's over 150 dollars of tier that I am charged for and pay on something I can not use. Ad that on top of the 100 per sim it takes to transfer or convert.

Don't get me wrong, I love this game with a passion I just feel we should be treated well, and have our support tickets handled in a timely manner considering the 300 dollars per sim we pay on top of our membership fees without needing to pay 25,000 usd extra. I don't think it's to much to ask that we get the service we pay for.

Your idea, your project. I'd pay USD 10/year to have a real Representative.

I wonder if you can have multiple sims/people with Enterprise level, or if one person needs to be paying tier for all of the sims involved. Starting a project like this for even say 25 or 50 bucks a person could get lots of people involved and it would be a way to get LL to have to deal with all of us sim owners as a whole and force them to either give us reasonable ticket response time, or take away the fact that they insult us by even offering this pay extra for decent service bullshit.

It was after reading that, that I realized I loved you, and would stop at nothing to make you mine.....

You'll change your mind once you discover how incredibly boring I am in world always off playing with land and working on projects.

This seems to lend some support to a theory I've had for a long time that LL's main business focus is on big time customers who are doing things in sl that most of us will never see. I myself have been a subcontractor on a couple of projects that gave me the idea.

I wonder how much money LL makes on the combined little members as compaired to the few big business accounts they have.

My thoughts exactly.

In fact we might be more like beta testers than customers...

How can you get 12,000 bots to pay $1?

Case closed

Little or not, they make a lot of money from everyone paying tier. 300 dollars per month should be enough to cover maintenance and tickets should not take 12, 15, 17days plus to be handled.

I've waited much longer than 17 days, the ticket system is rubbish. Live chat on the other hand I've generally found to be absolutely wonderful.

thanks

seriously that was what I first thought of with the title LOL

I don;t think I have ever waited that long for a ticket to be taken care of
maybe 2 or 3 days for low priority stuff...

*hugs*
try live support instead hehe

I love the idea of live chat, but on these types of tickets all I have ever gotten was "It's in line, should be very soon"