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Tolerance Curve???

Milla Alexandre
Milla Alexandre
Join date: 22 Jan 2007
Posts: 1,759
04-05-2008 07:51
Ok here's a question for you folks who have been around a while. Seeing as SL is a bit tweeky... may as well start a new thread.

Have you found...... that the longer you are a part of SL....the more laid back and tolerant you've become of quirks and glitches??

I ask this because I know when I first got on.....last January...and I was absolutely enthralled with SL.....it was devastating when there was down time or bugs. It was like having a nocotine fit and no cigs LOL I really really just wanted to get in world and do my thing....and any obstacle in my way was just unbearable.

Now......I love SL just as much.....even more maybe because of all I've learned and can do..... but my tolerance for all these updates and issues and so on, is vastly improved. I get slightly annoyed......but for the most part it really doesn't irk me. I go find something else to do and I log into SL when things are running smoothly.
I don't actually spand half as much time in world as I used to.....mostly because I just get bored. If I don't have a project or something creative to do...I don't really have any reason to be on. Occasionally I'll pop in for an event at my fave. sim.....or hang with a friend....but since it's really just a creative outlet for me.....and I'm not wrapped up in the social aspects.......I don't freak about down time.

So, I'm curious, has your attitude and or tolerance changed, the longer you've been in SL.... and in what direction? And why?
Tiana Whitfield
Forever And A Day
Join date: 1 Apr 2007
Posts: 702
04-05-2008 07:53
I'm the same, I use to hate Wednesdays and be constantly refreshing the blog to see if they had finished updates early!

Now to be honest..if its down its down as far as I am concerned. Though I do get annoyed when its the same problems over and over again...
Vendetta Lowell
Bloo Girl
Join date: 24 Apr 2006
Posts: 79
04-05-2008 07:54
SL's lost it's edge to me. Yeah they updated the user interface, and made the sky all pretty. OH! and 'fixed' some glitches. But not once have they done anything avatar wise. I'm still waiting on those extra layers and attachment spots. At the moment, I hate SL with a passion, just like it's my redheaded stepchild.
Rioko Bamaisin
Unstable Princess
Join date: 16 Aug 2007
Posts: 4,668
04-05-2008 07:56
I pretty much feel the same as you lately. I just go do something else. I have been getting a lot of spring cleaning done this week,lol.

It does start to get annoying though when you pay hundreds of dollars a month for something and you can't even use it when you want.(over and over again)
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Toy LaFollette
I eat paintchips
Join date: 11 Feb 2004
Posts: 2,359
04-05-2008 07:57
I have and returned a few times. I am noticing that the stays are shorter. I think when LL done away with being to call them, except for concierge, made me realize they dont care anymore. Its obvious they can ignore a major ticket, will be 10 days tomorrow, so yes I do loose it more often now and it leads to me throwing up my hands in disgust and leaving.
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Isablan Neva
Mystic
Join date: 27 Nov 2004
Posts: 2,907
04-05-2008 07:58
Yes. The longer you stay, the more you end up going "meh" when SL is non-functional and you go find something else to do. Not to say that it isn't frustrating, but you come to acceptance with it the same way to come to acceptance with morning commuter traffic on the way to work. It is what it is and it is beyond your control. Focus on the things that ARE in your control.
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Faithless Babii
Iam F.A.B
Join date: 5 Feb 2007
Posts: 1,079
04-05-2008 07:59
hmm...
I was thinking about the days of the *wednesday grid closures* and annoying as that was, you knew it was coming.

Im pretty laid back after a year about lag and stuff like that. It passes. Crashes...log back in..no big deal (unless youre working and loose stuff i guess)

Iam a tolerant person..but this recent round of on/off/on/off sorta on/maybe off/ dont buy anytihng/ok buy buy buy/ is SO iritating.

Possibly because im more business orientated now, we have a store, and a rental company..these issues grate more but in a different way. Ayear ago...it was mildy aggravating not to be able to hop in jig around a bit, see friends...but now- hmm i have responsibilities? (that sounds grown up lol) Other people want things from me or need things, and it bothers me, if i cant do that.

The more I invest...the more I get bothered, not in that *first ciggy of the day way*...just *oh for GODSAKE* and then i generally wander off and do laundry or work...

nice question :)
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Darkness Anubis
Registered User
Join date: 14 Jun 2004
Posts: 1,628
04-05-2008 08:02
I do think as we gain age in game the tolerance levels shift. In my case I went through a very LONG period of growing tolerance for all this crap (years really).

Recently however I find my patience growing thin with the continued problems. I find myself feeling very disappointed that the online world I love so much is still so unstable even after 4 years. I understand that SL is bleeding edge and needs to stay that way BUT (and thats a big but) at some point the product has to become usable. It pretty much has not been for half of the uptime hours in the last month. If SL is going to have a long term future the focus HAS to be on stability, more eye candy can come after that.
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Blot Brickworks
The end of days
Join date: 28 Oct 2006
Posts: 1,076
04-05-2008 08:03
Until this month I felt the same, but it's getting too much lately and I am getting bored with the whole mess.
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Lindal Kidd
Dances With Noobs
Join date: 26 Jun 2007
Posts: 8,371
04-05-2008 08:04
I just sit and fidget. :(
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Brenda Connolly
Un United Avatar
Join date: 10 Jan 2007
Posts: 25,000
04-05-2008 08:04
Definitely. Especially now that I am no longer Premium, if SL is glitchy, or I can't even get in, I just shrug it off and move on to something else. I don't own a business, or make stuff, so it's not imperative I log, which is how it should be for me, it's just something to do for entertainment. In the beginning the WOW factor kept me enthralled, then I got drawn into the social situations, too deep actually where I felt obligated to log in every day so I had to back off. Now I take SL for what it is, something to do to pass an hour or so when I feel like it.
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Ty Gabe
Registered User
Join date: 1 Sep 2007
Posts: 217
04-05-2008 08:15
It really probably comes down to how you use SL, in my opinion. Before I owned a business, this stuff wouldn't bother me in the least. I've always had a pretty good tolerance for the downtimes and issues since I have plenty of RL hobbies and such to keep me otherwise occupied. However, now that I spend more time online fixing customer delivery issues than any other activities, I'll admit it's now passed the mildly annoying stage. However, I just adjust and move on. As I type this, I'm taking a break from a long put off home project that is perfect for a dreary, rainy spring day.

Edited to add: I just realized that if I still had my original av, Monday would have been his first rez day.
Very Keynes
LSL is a Virus
Join date: 6 May 2006
Posts: 484
04-05-2008 08:17
My experience is also much like the posts above, I sill love SL, though it is for the friends I have made here now and not the technology behind it. With Opensim loaded on my PC and LSLEditor running, I find I can do most of my Building, Scripting and Clothes designing off line anyhow. So I only really go in when I need to test something, Host an event at one of my clubs, or have a date with a friend.
But that is also LL's down fall, the less reliable it becomes, the less I depend upon it, but my friendships are strong, my skills are improving and at the first opportunity I am likely to jump ship to a new virtual world where I can use my experience, skills and money to start over and I am sure most of my friends will follow.

So to answer the question I will rather ask one, is it Tolerance that we gain or just acceptance?
Usagi Musashi
UM ™®
Join date: 24 Oct 2004
Posts: 6,083
04-05-2008 08:22
It wasnt always this bad. Oh we had many many issues. But we stood togther as a commuity. But now.........its not the same. As someone said major tickets are not even looked at. Or worse Just deleted by the staff running the support portal........To LLAB less is more now..........
Carolyn Crosley
Born from the Mind
Join date: 19 Oct 2006
Posts: 332
04-05-2008 08:26
If I was home all the time and had the option of logging into SL when ever I choosed,, I'd be more laid back. But when you have a scheduled time for in-world activities and have plans made with friends to attend functions, these,,, "Glitches", become maddening! It would be different if it was some new problem,, but really,,, we've been fighting these issues for ever. At least it seems that way. I would also have a more forgiving view if the Lindens would offer some type of compensation for the paying members and those who have business (which I do not).
Qie Niangao
Coin-operated
Join date: 24 May 2006
Posts: 7,138
04-05-2008 08:32
From: Faithless Babii
...Possibly because im more business orientated now, we have a store, and a rental company..these issues grate more but in a different way....
I wonder how somebody with really a *lot* at stake feels about now. Even if they don't have that "I gotta get in and do stuff" edge, somebody with a huge Estate or rental empire must be wondering just what this week-long train-wreck is gonna do to customer retention for the grid--and thus for their in-world endeavors.

I even kinda worry about it for my handful of almost-tier-recovery renters. I mean, what can it be like for them this weekend? "Oh, gee, gotta download a new viewer. Oh, wait, I can't login. OK, now I can... But everything's real slow and klunky. OK, now I've learned how to make this new viewer work on my machine... But I can't get in-world again to test the settings. OK, now I can... But why doesn't my hugger work and why can't I climb those stairs? What? Havoc 4? That was announced in the blog how many pages back? Oh, OK, but I can't get in-world again."

Old Job had nothing on the patience we expect of residents--and those are our customers. Or, perhaps, "were."
Usagi Musashi
UM ™®
Join date: 24 Oct 2004
Posts: 6,083
04-05-2008 08:37
"If I was home all the time and had the option of logging into SL when ever I choosed,, I'd be more laid back. But when you have a scheduled time for in-world activities and have plans made with friends to attend functions, these,,, "Glitches", become maddening! It would be different if it was some new problem,, but really,,, we've been fighting these issues for ever. At least it seems that way. I would also have a more forgiving view if the Lindens would offer some type of compensation for the paying members and those who have business (which I do not)".........this was posted by Carolyn Crosley

And if this doesnt hit home ( as they say ) with how people feel......I don`t know what does. Almost 4 years ...this quote is the best truth i seen someone post on the forums.


Loves.................Usagi
Brenda Connolly
Un United Avatar
Join date: 10 Jan 2007
Posts: 25,000
04-05-2008 08:37
From: Qie Niangao
I wonder how somebody with really a *lot* at stake feels about now. Even if they don't have that "I gotta get in and do stuff" edge, somebody with a huge Estate or rental empire must be wondering just what this week-long train-wreck is gonna do to customer retention for the grid--and thus for their in-world endeavors.

I even kinda worry about it for my handful of almost-tier-recovery renters. I mean, what can it be like for them this weekend? "Oh, gee, gotta download a new viewer. Oh, wait, I can't login. OK, now I can... But everything's real slow and klunky. OK, now I've learned how to make this new viewer work on my machine... But I can't get in-world again to test the settings. OK, now I can... But why doesn't my hugger work and why can't I climb those stairs? What? Havoc 4? That was announced in the blog how many pages back? Oh, OK, but I can't get in-world again."

Old Job had nothing on the patience we expect of residents--and those are our customers. Or, perhaps, "were."

You may also have to worry about the retention rate as instead of logging in,people have to take computer engineering classes and get second jobs just to be able to march forward with "progress" :p
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Usagi Musashi
UM ™®
Join date: 24 Oct 2004
Posts: 6,083
04-05-2008 08:38
From: Carolyn Crosley
"If I was home all the time and had the option of logging into SL when ever I choosed,, I'd be more laid back. But when you have a scheduled time for in-world activities and have plans made with friends to attend functions, these,,, "Glitches", become maddening! It would be different if it was some new problem,, but really,,, we've been fighting these issues for ever. At least it seems that way. I would also have a more forgiving view if the Lindens would offer some type of compensation for the paying members and those who have business (which I do not)"


.........this was posted by Carolyn Crosley

And if this doesnt hit home ( as they say ) with how people feel......I don`t know what does. Almost 4 years ...this quote is the best truth i seen someone post on the forums.


Loves.................Usagi
Czari Zenovka
I've Had it With "PC"!
Join date: 3 May 2007
Posts: 3,688
04-05-2008 08:46
From: Blot Brickworks
Until this month I felt the same, but it's getting too much lately and I am getting bored with the whole mess.


Same here. Returning to my IRC chat channel is looking better all the time.
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Weston Graves
Werebeagle
Join date: 24 Mar 2007
Posts: 2,059
04-05-2008 08:56
I don't go into hysterics. I do have my priorities straight. This is just a pastime for now. There are more important things in life. I feel for the people who have invested tons of funds and time into it and those who make it their livelyhood, but like all other things in life, it was a gamble going in.

I had dreams of it being a whole new medium someday, replacing TV as a major form of entertainment and education, but we're just not there yet. For now it's a toy. I still know how to read and listen to music and do artwork.
Kidd Krasner
Registered User
Join date: 1 Jan 2007
Posts: 1,938
04-05-2008 09:16
Perhaps because I'm a professional software quality engineer, my tolerance depends upon the type of problem. The current problem - a network outage - is quite forgivable for now, albeit very frustrating.

I have much less tolerance for things like the friends list breaking over and over again. When the same function breaks repeatedly, it's a sign of poor software engineering practices (by standards that are at least twenty years old), as well as short-sighted decision making (a problem that is well-known to anyone who has ever studied software engineering processes and project management).

I have middling tolerance for some of the poor usability changes. Usability is still an uncommon skill among software engineers, and proper analyses can be expensive. I get annoyed by decisions that fail to account for poorer eyesight, difficulties with precise mouse movement, etc., but these are pervasive problems in the industry which are not yet addressed by widely accepted engineering practices.
Trish Semyorka
Former Mentor *sigh*
Join date: 20 May 2007
Posts: 10
04-05-2008 09:35
I'm less frantic with outages than when I started in 06. I guess after all the problems of that winter with SL, now a few hours a week don't seem so major. At least the update Wednesdays the caused problems Thursday, Friday and Saturday like clockwork are gone. Now it just seems that Saturdays are their own problem.

I have stores in SL as well, and really the idea of "lost income" isn't that troubling. I mean, I pay for my SL land and my shopping with what I make in SL. I'm not looking to buy a RL house with my income in here. I have a RL job for that money.
Desmond Shang
Guvnah of Caledon
Join date: 14 Mar 2005
Posts: 5,250
04-05-2008 10:05
From: Qie Niangao
I wonder how somebody with really a *lot* at stake feels about now. Even if they don't have that "I gotta get in and do stuff" edge, somebody with a huge Estate or rental empire must be wondering just what this week-long train-wreck is gonna do to customer retention for the grid--and thus for their in-world endeavors.

I even kinda worry about it for my handful of almost-tier-recovery renters. I mean, what can it be like for them this weekend? "Oh, gee, gotta download a new viewer. Oh, wait, I can't login. OK, now I can... But everything's real slow and klunky. OK, now I've learned how to make this new viewer work on my machine... But I can't get in-world again to test the settings. OK, now I can... But why doesn't my hugger work and why can't I climb those stairs? What? Havoc 4? That was announced in the blog how many pages back? Oh, OK, but I can't get in-world again."

Old Job had nothing on the patience we expect of residents--and those are our customers. Or, perhaps, "were."


I'm personally deeply concerned - this kind of stuff is huge trouble. But I'm not mad at any given Linden, I believe it when they say it's a problem with an ISP or whatever it is. This is architecture stuff - one *can* have even more capable backup resources, but that capability would cost even more and guess who would pay for that.

If it's one or two days a year of downtime - ugly as that is, I could understand it as growing pains. This is a new technology. I'm budgeted for some degree of trouble and I'd be foolish not to be prepared for this. If the downtime lasts close to a week - that's an order of magnitude more serious and paradigm-breaking corrective action should be taken.

Even so, I'm still prepared for that and a lot more. Not because I want to be, or because I'm a fanboi, but because I have to be. It's management of business risk.

Will Caledon residents be angered by this outage? Of course, many of them will be. Will it affect my bottom line? Yeah, probably. But my #1 value to other residents is to stay the course and not expire like a canary in a coalmine. There's added value to estates that aren't likely to go poof during times of adversity.

This downtime has sure got my attention. But there's too much at stake for me to get emotional about it - it's time for observation and competent action if necessary.

Right now, there is little I can do but keep an eye on things.
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Xio Jester
Killed the King.
Join date: 13 Nov 2006
Posts: 813
04-05-2008 10:16
I got addicted right off the bat, but I was tolerant of the downtime cause I went back ta 1st life & cooked up a big meal

By my 2nd week, I almost cold care less, except when we had loooong downtimes.
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