Qualtrics?
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Anti Antonelli
Deranged Toymaker
Join date: 25 Apr 2006
Posts: 1,091
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02-21-2009 18:26
From: someone Hi!
We are conducting research into the Second Life economy and wanted to get your feedback. This survey is focusing on the role business owners and land owners in the economy. We are looking to you, as important cogs in the economy, for what we can do to help the SL economy grow and help strengthen your business. In this survey, we ask some detailed financial questions that you may be reluctant to divulge. We definitely understand the concern and want to be very clear that the data will be collected and stored anonymously, so that your responses can never be tied back to your account. Please know that your privacy is an absolute priority for us. The survey should take approximately 15 minutes to complete.
Interested in seeing the results? If so, all you have to do is take the survey and we’ll make you part of a beta group that will have access to the survey results.
Thanks in advance for your participation. Your feedback is extremely valuable!
Regards, Your friends at Second Life
<survey links removed> from Second Life <noreply@qualtrics.com> reply-to Second Life <surveys@lindenlab.com> to Anti Antonelli <removed> date Sat, Feb 21, 2009 at 5:48 PM subject We want your feedback! mailed-by qualtrics.com --- Ummm... wtf? Anybody else get this spam, or know anything about this qualtrics outfit and if they have any relationship with Linden Lab? Not that I have any intention of clicking a link in an email or taking any damn surveys, just curious. Their web site presents a legitimate-looking survey outsourcing company of some kind, but the email itself lapses into some unprofessional phrasings and flat out mistakes and LL certainly doesn't need to ask me if they want my business metrics. More info would be great. And if there is no connection to LL, how in the hell did they get the email address connected with my SL account?
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Designer of sensual, tasteful couple's animations - for residents who take their leisure time seriously.  http://slurl.com/secondlife/Brownlee/203/110/109/ 
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Sindy Tsure
Will script for shoes
Join date: 18 Sep 2006
Posts: 4,103
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02-21-2009 18:29
Ah.. Glad you posted this.. Was just about to post it myself. I got the same thing. edit: /me does a concierge live chat and is told that this is indeed a kosher survey that LL is doing. From: Live Chat Sindy_Tsure: hiya maggie! Sindy_Tsure: dunno if you'll know this answer to this.. Sindy_Tsure: just got an email survey from "SecondLife" but the actual address is [email]noreply@qualtrics.com[/email] Maggie: Hi, Sindy. Maggie: Yes, that's a legitimate survey of business owners in Second Life.  Sindy_Tsure: oh.. ok! Sindy_Tsure: can i quote you in the forums? others are starting to ask about it too Sindy_Tsure: /327/1c/308536/1.htmlSindy_Tsure: or, if you'd like to reply to the forums, that'd be ok too  Maggie: You can quote me if you like, that's fine.  Sindy_Tsure: ty!
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Dante Tucker
Purple
Join date: 8 Aug 2006
Posts: 806
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02-21-2009 18:36
Please reply with the headers of the email so that they may be examined.
I will also do a quick lookup of qualtrics to see if they are just a fake front.
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Snickers Snook
Odd Princess - Trout 7.3
Join date: 17 Apr 2007
Posts: 746
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02-21-2009 18:37
It was indeed very unprofessional in spots with at least one repeated question and some awful grammar. That said, it seems too complex an effort and it came to my login email address so I'm pretty sure it's an official survey -- albeit rather badly done.
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 Buh-bye forums, it's been good ta know ya.
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Puppet Shepherd
New Year, New Tricks
Join date: 14 Feb 2007
Posts: 725
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02-21-2009 18:38
Qualtrics is a pretty reputable survey outfit. It is a bit troubling that we didn't get a heads-up from LL first, though.
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Come see my new 1-prim flowers, only $10 each! Lots of other neat stuff to find @ Puppet Art, http://slurl.com/secondlife/Lilypad/200.092/210.338
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Salvador Nakamura
http://www.sl-index.com
Join date: 16 Jan 2007
Posts: 557
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02-21-2009 19:01
From: Puppet Shepherd Qualtrics is a pretty reputable survey outfit. It is a bit troubling that we didn't get a heads-up from LL first, though. QFT , very poor planning here , i searched the blogs and found the qualtric link from an earlier survey, was curious but about to trash it because of the link. .
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SL-Index , providing an easy and affordable start in secondlife Rentals, Easy Setup Scripts, Freebies & Value Boxes www: http://sl-index.com HQ: http://slurl.com/secondlife/Immintel/212/14/100
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Anti Antonelli
Deranged Toymaker
Join date: 25 Apr 2006
Posts: 1,091
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02-21-2009 19:16
Thanks for taking the time to look into this Sindy! In other news... why hasn't anyone let the Lindens know that all they need to do in these cases is register a brand new account and have him post in Resident Answers with some story about a university class on virtual worlds and why don't we please do his research for him? It works every time! 
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Designer of sensual, tasteful couple's animations - for residents who take their leisure time seriously.  http://slurl.com/secondlife/Brownlee/203/110/109/ 
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Sindy Tsure
Will script for shoes
Join date: 18 Sep 2006
Posts: 4,103
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02-21-2009 20:12
From: Anti Antonelli Thanks for taking the time to look into this Sindy! No problem! I like to throw them an easy question every week or so to break them of the habit of running away when they see my name. 
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Anti Antonelli
Deranged Toymaker
Join date: 25 Apr 2006
Posts: 1,091
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02-21-2009 20:37
I went ahead and took the survey, it had a lot more depth than I expected and a few big juicy text boxes in places for me to type in suggestions. Some of the questions left me scratching my head though (proposed changes that were worded too ambiguously to tell what they really had in mind) but there were also some frankly intriguing prospects hinted at. I wonder what criteria landed this email in our inboxes, or if it went to everybody. I only hope they don't weight my responses based on my SL income though, or I just wasted a bunch of time 
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Designer of sensual, tasteful couple's animations - for residents who take their leisure time seriously.  http://slurl.com/secondlife/Brownlee/203/110/109/ 
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LittleMe Jewell
...........
Join date: 8 Oct 2007
Posts: 11,319
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02-21-2009 21:21
Someone asked about that in group chat yesterday and then I received one today.
I went ahead and filled it out.
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♥♥♥ -Lil
Why do you sit there looking like an envelope without any address on it? ~Mark Twain~ Optimism is denial, so face the facts and move on. ♥♥♥ Lil's Yard Sale / Inventory Cleanout: http://slurl.com/secondlife/Triggerfish/52/27/22 . http://www.flickr.com/photos/littleme_jewell
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Treasure Ballinger
Virtual Ability
Join date: 31 Dec 2007
Posts: 2,745
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02-21-2009 21:31
From: LittleMe Jewell Someone asked about that in group chat yesterday and then I received one today.
I went ahead and filled it out. I'm still thinking about completing it came in here first to see if it was a topic yet, lol. It WAS poorly worded, like some phishes are, that's what bothered me. They said was geared to land owners; said 'detailed' financial information. They asking for bank account numbers and balances? Wonder why they would need such data?
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Paola Delpaso
Hippie Chick
Join date: 13 Jan 2007
Posts: 273
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02-21-2009 21:38
The way the survey was introduced suggests that they sent it to all landowners. It had their usual "SL is Serious Business™, not entertainment" slant. There wasn't a way to indicate that you are just selling a few things on the side for fun. 
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Marianne McCann
Feted Inner Child
Join date: 23 Feb 2006
Posts: 7,145
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02-21-2009 22:30
Hmpf. A survey I'd actually take, and I did't get spammed to take it.
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  "There's nothing objectionable nor illegal in having a child-like avatar in itself and we must assume innocence until proof of the contrary." - Lewis PR Linden "If you find children offensive, you're gonna have trouble in this world  " - Prospero Linden
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SuezanneC Baskerville
Forums Rock!
Join date: 22 Dec 2003
Posts: 14,229
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02-21-2009 22:35
I filled it out, and I'm wondering if everyone got the same questions.
There wasn't anything I'd call detailed or the seemed like I'd need to be concerned about privacy about. Who cares about how I spend my money in SL?
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So long to these forums, the vBulletin forums that used to be at forums.secondlife.com. I will miss them.
I can be found on the web by searching for "SuezanneC Baskerville", or go to
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Members: Ben, Catherine, Colin, Cory, Dan, Doug, Jim, Philip, Phoenix, Richard, Robin, and Ryan
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Jesse Barnett
500,000 scoville units
Join date: 21 May 2006
Posts: 4,160
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02-21-2009 23:00
From: Paola Delpaso The way the survey was introduced suggests that they sent it to all landowners. It had their usual "SL is Serious Business™, not entertainment" slant. There wasn't a way to indicate that you are just selling a few things on the side for fun.  My alt received one who has never owned land and doesn't spend any money. Guess maybe they needed a control response from the other side of the tracks 
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I (who is a she not a he) reserve the right to exercise selective comprehension of the OP's question at anytime. From: someone I am still around, just no longer here. See you across the aisle. Hope LL burns in hell for archiving this forum
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Paola Delpaso
Hippie Chick
Join date: 13 Jan 2007
Posts: 273
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02-21-2009 23:07
From: Jesse Barnett My alt received one who has never owned land and doesn't spend any money. Guess maybe they needed a control response from the other side of the tracks  Maybe they just sent it to one of the uniquely identified residents. I believe they have some means of identifying alts because they used that in their old statistics. I do hope your poor penniless alt wasn't too confused in answering the questions. 
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Larrie Lane
Registered User
Join date: 9 Feb 2007
Posts: 667
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02-21-2009 23:07
From: Anti Antonelli And if there is no connection to LL, how in the hell did they get the email address connected with my SL account? On reading your post and others that have also received this email I would still question it with LL. I just checked the Privacy Policy and TOS. From: http://secondlife.com/corporate/tos.php 6.2 Linden Lab may observe and record your interaction within the Service, and may share aggregated and other general information (not including your personal information) with third parties.
You acknowledge and agree that Linden Lab, in its sole discretion, may track, record, observe or follow any and all of your interactions within the Service. Linden Lab may share general, demographic, or aggregated information with third parties about our user base and Service usage, but that information will not include or be linked to any personal information without your consent. Given that Qualtrics is a Third Party which we automatically agree that information about our usage of the service can be used at LL's sole discretion (by accepting LL's terms on signing up) but not our personal information without prior consent. So did anyone give consent to your email being used as I think that is personal information.
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Pserendipity Daniels
Assume sarcasm as default
Join date: 21 Dec 2006
Posts: 8,839
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02-22-2009 00:24
It's reassuring to know that those incompetent, intrusive and annoying guys that ask us impolitely to complete surveys using the forums in contravention of the Guidelines must learn a lot from our feedback and grow up to become incompetent, intrusive and annoying guys that ask us impolitely to complete surveys using spam illegally. Pep (It *is* reassuring isn't it?)
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Hypocrite lecteur, — mon semblable, — mon frère!
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Pserendipity Daniels
Assume sarcasm as default
Join date: 21 Dec 2006
Posts: 8,839
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02-22-2009 00:31
From: Larrie Lane So did anyone give consent to your email being used as I think that is personal information. In the UK it is illegal for personal email addresses to be provided by one organisation to another for such purposes without specific opt-in by the individual. Pep (I don't know the situation elsewhere)
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Hypocrite lecteur, — mon semblable, — mon frère!
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Drongle McMahon
Older than he looks
Join date: 22 Jun 2007
Posts: 494
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02-22-2009 04:41
From: Sindy Tsure ... Sindy_Tsure: just got an email survey from "SecondLife" but the actual address is [email]noreply@qualtrics.com[/email] Maggie: Hi, Sindy. Maggie: Yes, that's a legitimate survey of business owners in Second Life.  And who is Maggie? The email bears all the hallmarks of a phishing expedition. Mixed fonts; grammatical errors; we will ask sensitive info, but don't worry...; data anonymous but link contains what looks like an ID. No. I'm sorry, but reassurance from an anonymous Maggie is not enough for me to even risk clicking the link. If this is really from LL, they need to rethink how they do this sort of thing.
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Ciaran Laval
Mostly Harmless
Join date: 11 Mar 2007
Posts: 7,951
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02-22-2009 04:43
I don't know how they've passed this info along but I have a feeling that it's not been done directly by providing e-mail addresses, maybe some sort of utility that let's them send it to an avatar's registered email address without them actually getting the email address themselves.
I say this because I've got this three times, to me and then two of my alts registered to the same email address.
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Ciaran Laval
Mostly Harmless
Join date: 11 Mar 2007
Posts: 7,951
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02-22-2009 04:45
From: Drongle McMahon And who is Maggie? Maggie Linden! She's a bit of a legend after she got into a debate with a 16M parcel owner who was complaining he'd had his banlines from the parcel removed and she asked him: "On a 16m parcel? Er. Do you stand in the middle of it and knit, or something like that?"
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Drongle McMahon
Older than he looks
Join date: 22 Jun 2007
Posts: 494
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02-22-2009 04:56
From: Ciaran Laval Maggie Linden! She's a bit of a legend after she got into a debate with a 16M parcel owner who was complaining he'd had his banlines from the parcel removed and she asked him: "On a 16m parcel? Er. Do you stand in the middle of it and knit, or something like that?" I know, but the transcript doesn't say It's that Maggie ????
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Novis Dyrssen
Girl Geek
Join date: 6 May 2007
Posts: 1,452
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02-22-2009 05:50
From: Ciaran Laval "On a 16m parcel? Er. Do you stand in the middle of it and knit, or something like that?" I am so in love with her! From: Drongle McMahon I know, but the transcript doesn't say It's that Maggie ???? How any Maggie Lindens are around, then? Are there even non-Lindens in live chat?
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~~ immortal words of Rob Thomas ~~ Hey-yeah, welcome to the Real World Nobody told you it was gonna be hard
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Drongle McMahon
Older than he looks
Join date: 22 Jun 2007
Posts: 494
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02-22-2009 06:32
OK. I'll buy that, paranoid though I am. But they still need to do something to improve notification and to make the emails look minimally legitimate!
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