Group Title Invitation Bug !!!!!

DEAR ALL,
if you have the same problems with inviting Tenants
or other people to a specific ROLE/TITLE, when
invited to the Group, please set up a comment.

I have set up 2 Tickets with this Problem, and
nothing has been done to change this Problem.

and now its getting real trouble, as renters
are quitting Rents, as they do not understand
how to change their title manually.....

READ the Rest.... are we left allone here?

Hi there,
I was chatting with a Support Team member
about this little bug.....

Please look into it:

Hello Randolf_Baxton, please go ahead and type out your question. I'm currently helping other residents but will answer or forward your question as soon as possible. Thanks.

Randolf_Baxton: Hi there, I have a problem with the Groups. When I as owner invite people to a specific Role, the always appear in the Role Everyone. why is this?

Hi Randolf, "everyone" is the default role that people will belong to upon joining the group. Special roles needs to be assigned by hand.

Randolf_Baxton: Is this NEW?

Randolf_Baxton: It was not like this in the pass?

Randolf_Baxton: In the pass, before the New Server was set in, the members apeared in the Role I invited them to

when you invite someone, do you get the drop down that says "choose what role to assign them to:" ?

Randolf_Baxton: Yes I can choose the role, and do it, but they come up in the role Everyone, and for Tenants, means they cannot set stuff

Randolf_Baxton: and I need to explain them always now, what they need to do, what is really stressing

Randolf_Baxton: And this is since the last rolling Restart

: I see, Randolf, go ahead and file a ticket under http://www.secondlife.com/support we'll look into your issue and also make sure it's not a wider reaching bug.

Randolf_Baxton: well, I do hope it will be covered soon
Randolf_Baxton: lol

Thanks for a sooooon Response

Greets Randolf

Thanks for all Support we can get here

They broke this recently.. Yes, it's really, REALLY annoying.

/me digs for the JIRA..

edit: it's http://jira.secondlife.com/browse/SVC-4142.

Maybe we all have different 'glitches'? For me, 'Everyone' goes into 'Everyone' role and THEN can be reassigned to a different role. It's always been that way for me, rolling restarts notwithstanding......

If I didn't reassign, they'd all remain 'Everyone' forever.

I've seen it go both ways (new member gets invited title, or everyone title) on and off since I made my first group in 2005. They get assigned the invited role but may need to change their title manually.

Treasure, can you explain how you reassign people?
Thanks for help

No because I can't get inworld til tonite, and have to actually be doing it to explain it, lol. It's the same way you create new roles, too. If you haven't found out by tonite, if no one has posted it here then I will.

Ummm. It should not matter AT ALL which role title they are wearing, as long as they are invited to the group and also assigned to the role you selected.

For example, I have a "Visitor" role in my land group, for people permitted to access the parcel as guests, and a "Resident" role for people who actually live there, and who can set home there and do other stuff.

If I invite a new person to the group as a Visitor, the role tag for "F&G Visitor" should appear above their heads, and they will be in both the "Visitor" and "Everyone" roles.

If I invite a new person to the group as a Resident, the role tag for "F&G Resident" should appear above their heads, and they will be in both the "Visitor" and "Resident" roles.

If the role tag for "Everyone" in the land group was "F&G Member", it shouldn't matter if a Resident has "F&G Member" or "F&G Resident" hovering over their heads, they still have the abilities for both roles in that group while wearing that tag. Group roles are cumulative.



If I understand what you're saying, your observation is that now if I were to invite a new person to the group as a Resident, the role tag for "F&G Member" would appear above their heads, and although they will be in both the "Visitor" and "Resident" roles, they wouldn't have "Resident" rights unless they switch the visible label to "F&G Resident"?

I will check on this, but this is not a behavior I have ever observed.

I don't believe you can change the active title for someone else.

If you invite to a specific role other than "Everyone," the invitee will still have the role available when they accept the invitation.

However, to get the proper tag, they need to set it themselves, by opening up the group window and selecting the active title.

Adding a new role for a member will not change the active tag for the member to a new role. They will still need to change the tag themselves.

(Now, if you remove a role associated with a member's active tag, the member's tag will default down to Everyone.)

So, until this is fixed, get used to explaining to people how they can change their active title. It's a basic SL thing that everyone should probably know anyway.

Until a month or so ago, when the invitee accepted the invitation, the tag would default to the role chosen by the inviter. The Jira seems to have been started on April 19; that sounds about right when it changed to my recollection.

/me does not think you can change the active role of somebody else.

YEs true....

EXAMPLE:

Role EVRYONE--> vistor... NO rights
Role RESIDENT ---> can set stuff /objects down

I invite NEW TENANT to the Role "Resident"

they get the Role EVERYONE abouve their head,
and would need to change manually to the Role
"RESIDENT" to be able to set objects down.

AND... this is since the last 2 servers have been
deployed to SL, before that it worked perfectly.

Randolf

oh and btw.....
No Owner can change a title of a invited person,
just to be clear in that...... winks

That's where the difference occurs in our experiences. Of course as the group owner I can change the roles as I want, but point is that I have NEVER had the ability to invite in a specific role, right from the beginning. The role always, for me, had to be assigned, by me, after the person was accepted into Everyone role.

Ok; I got it. YOu guys are talking about titles and I am talking about Roles.

Randolph, here is the procedure (if you are the owner of the group, or an officer with sufficient privileges):

Click on the relevant Group, then click the Info button

Go to the Members and Roles tab

Select the Members sub-tab

Select a Member in the Member Name list

Underneath, in Assigned Roles is a list of all the Roles that have been created, and the checked ones are the ones that that member has had assigned to them. Here you can change roles as you like, by checking or unchecking the boxes.

Click OK to finish and store.

Rock

OK I just tested this with one of my testing alts.

Ejected the alt from the land group, and they got ejected from the parcel. (They wound up in a neighboring parcel.)

I invited them back to the group as a Resident

The role tag for "F&G Member" appeared above their heads, though they were in both the "Visitor" and "Resident" roles. Their title should have read "F&G Resident".

Without changing title, the alt was able to set a new home position in the parcel, a right reserved only for members of the Resident role.

My main account could not see the newly added alt as a group member until after I logged off and logged back on again.

I made sure the "Create Objects" ability was restricted only to group members, and in the group roles, that a Resident had that ability but "Everyone" did not. Logged the alt off and back on. The alt could still create objects while wearing the label for the "Everyone" role.

So it appears that the ability to designate a role other than Everyone does work, but the ability to specify at invitation that the higher role is the one whose label initially shows has been broken.

Role permissions do seem to remain additive, however. I did NOT have to visibly display the F&G Resident label, as long as I was wearing a label for ONE of the roles I was in with the land group, in order to have full rights for all the cumulative roles I was in.

Rock, thanks for the hint, but its not the problem....

they are in the ROLES, but the right TITLE is needed to set up things
with specific rights..... as group Land is only supported for the RIGHT TITLE.

When a Tenant want to set up their objects, they NEED to choose the
RIGHT TITLE ontop of their head, or it wont work....

In the pass, they were DIRECTLY, SET to the INVITED TITLE, when
they accepted the Group invite.

Since the new servers have been deployd (19 of April 2009),
they ALWAYS come up, in theDEFAULT title EVERYONE,
and MUST change the title manually, to be able to set down stuff...
So I NEED to explain them why they cannot
set objects on Group land, until they change it, as I AS OWNER, cannot
change that for them.... so there are always SOME people WHO DO NOT
UNDERSTAND why, until im back online.....

oiiiii Ran

Dear ceera,
thanks for your post......

It would help, when I demosntrate it to you on my Land settings,
so you can see what I mean.....
Really hard to explain what I mean, until you see it, as I see it
every day...... cries

I would love to show you.....

Randolf

Are you absolutely sure that it matters which title they're showing, so long as they're showing a group title? I've never seen land roles depend on which title you're showing, so long as you're in the role.

I have never run into this issue before. If you want to test it on me I would be more than happy to be a test subject.
I am about to log in now.

This is probably a dumb question, but is it possible to invite them to the group as a resident and then un-check the "everyone" role for them so that the only role available to them is now resident? I never tried it so I don't even know if you can uncheck the "everyone" role.

you can not remove (uncheck) the everyone role.

Meeting him in-world now...

ah that is probably why he is ignoring my im and offer to help heh
(or not, LOL just got a TP)

I wonder if that has something to do with viewer version. I actually haven't had to deal with Group management on a regular basis since about January or so this year. I'm using 1.21.6 right now.

it has been solved

the bug is that it doesn't set the title that he assigns them to when they join
however they are still able to build, possibility is that they are seeing the no build icon and thinking they can not build

ceera suggested that he tell them to try to build anyway