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Merchants: Why Your Sales Are Down

Lindal Kidd
Dances With Noobs
Join date: 26 Jun 2007
Posts: 8,371
04-01-2008 12:54
From: Amity Slade
...I noticed SL's performance deteriorating for me around the summer of 2007. That's about the time that I started making my own content in earnest ....


/pointyou

So YOU'RE the culprit that's been causing all this, with your high prim items and your giant textures and your laggy scripts! Burn the witch!!

j/k!
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Michael Bigwig
~VRML Aficionado~
Join date: 5 Dec 2005
Posts: 2,181
04-01-2008 13:00
I think we all know why things are fubared right now: my temp rezzer.
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Rioko Bamaisin
Unstable Princess
Join date: 16 Aug 2007
Posts: 4,668
04-01-2008 13:32
For the record,I only own 2 pairs of boots and two pairs of high heels.

Now hair,that is another matter...:o I could probably make wigs for half the bald population in the world.
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Yumi Murakami
DoIt!AttachTheEarOfACat!
Join date: 27 Sep 2005
Posts: 6,860
04-01-2008 13:34
From: Aminom Marvin
However, there is one other option: innovate, and do something that nobody else has yet done. Given that SL allows one to do so much, this is, and will be, a ripe area for newcomers or people wishing to expand their market. Doing something new can be risky, but it's exciting as hell.


I agree, but I think there's been a slow-down in innovation as well and I think there are reasons why. The basic "categories" of objects in SL are more or less fixed, because the SL environment (and I mean both the technical and the social environment) only supports certain general categories of behaviour. Moreover, customers seem to have less direction than they did, and are more likely to follow the content than the other way around. Making content for (for example) a new kind of role-play, might seem like a good idea, but the problem is that people who want to try that will have your content and only that, compared to other RPs where they'll have much more.

Moreover, there's always the danger that you'll make an innovative product and then one of the big brands will do your idea better and you'll vanish without a blip. This is especially bad in scripting, where "free updates" are standard for many type of object.
Colette Meiji
Registered User
Join date: 25 Mar 2005
Posts: 15,556
04-01-2008 14:37
From: Ravanne Sullivan
It's real obvious why sales are down.

LL can not keep things running long enough for anyone to buy anything.


Well that is true, of course.

That will definitely be a good reason for weeks (months) like this one where theres a lot of bad days.

The last time we had a string of problems like this sales were abysmal too.

Course theres also the longer term trend of decreased sales overall.
Wildefire Walcott
Heartbreaking
Join date: 8 Nov 2005
Posts: 2,156
04-01-2008 15:05
From: Yumi Murakami
Another possible reason that's just been suggested to me by a colleague (and this may not be reasonable!) is competition from unviable businesses. The argument goes that because the initial investments in SL are so low, you don't generally need to present a business plan to anyone to get started and thus a broken business can start up. Now you would think that this would not be a problem, the broken business will just fail, but it isn't as simple as that. For example, imagine that a supermarket opened which gave away food for free. It didn't use any clever business tricks to be able to do that, it just gave it away for free and lost the money. Of course it would go out of business very quickly - but what would happen to the other supermarkets in the meantime? And how about if it was run by an (eccentric) multi-millionaire and could stay open and losing money for 2 or 3 years? (SL businesses aren't run by eccentric multimillionaires but you don't need to be a multimillionaire to keep an unviable business alive in SL, since it can cost as little as US$75/month!)

I totally agree. I can think of quite a few examples of businesses who are losing all kinds of money (and not because they're philanthropists!), and not sustainable, but pose a problem both because of the short-term competition they pose, and the long-term problem where if they burn customers, they might run people out of SL or make them shy away from other, similar services or purchases.
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Colette Meiji
Registered User
Join date: 25 Mar 2005
Posts: 15,556
04-01-2008 15:07
From: Wildefire Walcott
I totally agree. I can think of quite a few examples of businesses who are losing all kinds of money (and not because they're philanthropists!), and not sustainable, but pose a problem both because of the short-term competition they pose, and the long-term problem where if they burn customers, they might run people out of SL or make them shy away from other, similar services or purchases.


Wow yeah thats true.

And that will always increase as Population does.

Even if its just the rare sale they siphon off it still adds up.
Cristalle Karami
Lady of the House
Join date: 4 Dec 2006
Posts: 6,222
04-01-2008 15:15
More importantly, they set unrealistic expectations for other businesses regarding pricing - especially the land rentals. When people fail to do the math and price at a ridiculously low rate, they hurt us all because people get the expectation that prices are supposed to be that low, when in reality, it is more difficult and less worth the time to run the business. And when they get fed up at making next to nothing, they will quit the business and set people on edge about renting. A lot of people come into this game expecting something for nothing, when LL sure as heck expects a lot for what little we get.
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Wildefire Walcott
Heartbreaking
Join date: 8 Nov 2005
Posts: 2,156
04-01-2008 15:28
From: Cristalle Karami
A lot of people come into this game expecting something for nothing, when LL sure as heck expects a lot for what little we get.

Church say amen!
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New Desperation Isle: The prettiest BDSM Playground and Fetish Mall in SL!
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AmiRyu Hosoi
Registered User
Join date: 1 Sep 2006
Posts: 103
04-01-2008 15:45
Our sales follow a progressive path. Getting stronger and stronger. We do a lot of promotions, have great sales personell and great line of products;-)

Amiryu Hosoi,

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Mortus Allen
Registered User
Join date: 28 Apr 2007
Posts: 528
04-01-2008 16:52
From: Yumi Murakami
That's actually a technical limitation - usually the whole mall needs to be a single land parcel to allow uneven prim distribution; but since it's only one land parcel it can only have one landing point.


That in fact is not true. Prim bonus rentals can still be divided into there own parcels allowing residents there own home location and even landing point for visitors, and the ability to set their stream separate from their neighbors... But wait how can they have 200 prim for 512? Because it's all owned by the same group and any parcels that are developed and not full can have their prim used to supliment full parcels. There is absolutely not reason shop parcels can not be divided of and have their own landing point, it's just more work for the developer.
Ciaran Laval
Mostly Harmless
Join date: 11 Mar 2007
Posts: 7,951
04-01-2008 17:19
From: Cristalle Karami
More importantly, they set unrealistic expectations for other businesses regarding pricing - especially the land rentals. When people fail to do the math and price at a ridiculously low rate, they hurt us all because people get the expectation that prices are supposed to be that low, when in reality, it is more difficult and less worth the time to run the business. And when they get fed up at making next to nothing, they will quit the business and set people on edge about renting. A lot of people come into this game expecting something for nothing, when LL sure as heck expects a lot for what little we get.


People generally get what they pay for, if you're offering a quality service then you have nothing to worry about with regards to bargain basement rentals.

There are plenty of freebie clothes available but there's still obviously a huge market for clothing, just look at how much the top designers pay for their classifieds.
Tegg Bode
FrootLoop Roo Overlord
Join date: 12 Jan 2007
Posts: 5,707
04-01-2008 23:21
From: Deira Llanfair
A girl can never have too many pairs of shoes!

Hmm, is that like never have too much Tupperware?
As I said to my sister once, "You got $2000 and 4 cupboards of Tupperware here and I can't find a matching lunchbox & lid?"
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Tegg Bode
FrootLoop Roo Overlord
Join date: 12 Jan 2007
Posts: 5,707
04-01-2008 23:32
We seem to keep attracting business people & noobs in countries where they can't get credit cards because still barter chickens, but not spenders, seeing graphics & physics performance is so far behind other MMO's we can't attract gamers which with WoW getting stale with 1.8million players spending $20 per month is a pie we should be considering. Lag has to go..........
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Free Waterside & Roadside Vehicle Rez Platform, Desire (88, 17, 107)

Avatars & Roadside Seaview shops and vendorspace for rent, $2.00/prim/week, Desire (175,48,107)
Nimbus Rau
Salmon pie? Where?
Join date: 15 Apr 2007
Posts: 292
04-02-2008 01:30
For what it's worth, my sales aren't down. In fact, they went up through the roof during March. This is probably related to a new product line I launched early in March that seems to have been rather well-received. So yeah, *some* businesses are doing just fine, thanks. :-)
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Yumi Murakami
DoIt!AttachTheEarOfACat!
Join date: 27 Sep 2005
Posts: 6,860
04-02-2008 05:10
From: Tegg Bode
We seem to keep attracting business people & noobs in countries where they can't get credit cards because still barter chickens, but not spenders, seeing graphics & physics performance is so far behind other MMO's we can't attract gamers which with WoW getting stale with 1.8million players spending $20 per month is a pie we should be considering. Lag has to go..........


Graphics and physics performance has little to do with attracting gamers (WoW came out in 2004, and gamers still play much older MMO games, like UO and AO) - what's more attractive to gamers is the engineered achievement curve in these games. Unfortunately, since professionalisation, SL no longer has an achievement curve for most users.
Michael Bigwig
~VRML Aficionado~
Join date: 5 Dec 2005
Posts: 2,181
04-02-2008 05:56
You know what...I guess I'm mistaken--after closer scrutiny, I notice that I do indeed have a lull in sales, especially this past week.

What doesn't make sense though, is that my Slex sales are practically non-existent this last week...I mean, I suppose a shotty inventory system inworld will still make people leery about purchasing things on Slex, because they fear they won't receive the item.

Hmmm....

Let's go people! Buy buy buy...let's boost this economy.

Hey, I have a great idea. We create a kind of...community consumer group...where we all go around buying from each other--even if we don't need the product! That's a swell idea. Specs and figures...go.

;)
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Fand Aeon
Registered User
Join date: 17 Nov 2007
Posts: 258
04-02-2008 07:49
I would love to buy from shops that people on the forum own. I remember there was once a list would be nice if someone could do that again as we can't post adverts. here on the forum.
Deira Llanfair
Deira to rhyme with Myra
Join date: 16 Oct 2006
Posts: 2,315
04-02-2008 07:59
From: Tegg Bode
Hmm, is that like never have too much Tupperware?
As I said to my sister once, "You got $2000 and 4 cupboards of Tupperware here and I can't find a matching lunchbox & lid?"


You can't compare Tupperware with Jimmy Choos. :eek:
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Madhu Maruti
aka Carter Denja
Join date: 6 Dec 2007
Posts: 749
04-02-2008 08:03
From: Fand Aeon
I would love to buy from shops that people on the forum own. I remember there was once a list would be nice if someone could do that again as we can't post adverts. here on the forum.


The notecard giver may still be up at the hangout - if not, IM me and when I'm in world I'll send along the last version of the notecard with the list of businesses that Claire compiled. It's a couple of months old but still a fun shopping trip (or two, or three - lots to see there!).
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AmiRyu Hosoi
Registered User
Join date: 1 Sep 2006
Posts: 103
04-02-2008 08:09
From: Avanti Torok
ere's a good way of doing it, i think: A China-themed site I frequent has all their stuff for sale in nice, neat, large "gazebos." Each gazebo holds a particular category of merchandise. Prices are not shown on anything; thus, ugly "sale" signs are not posted everywhere like a demented Wal-Mart. Instead, you simply click on an item to see its price. This setup sounds simple, but almost no other vendor does it this way (at least not that I've seen). The "no sale sign" method makes the store appear a thousand times more attractive and "clean" for the shopper.



Avanti, may I ask what sime you are refering to?

Amiryu Hosoi,

Click here for Second Life Search

Click for matching products on SLX

Click here for Hosoi Ichiba. Blogspot

SLUrl Hosoi Ichiba, Japanese Gardens & Lifestyle

* Never Argue With An idiot. They'll Lower You To Their Level And Then Beat You With Experience!
Wildefire Walcott
Heartbreaking
Join date: 8 Nov 2005
Posts: 2,156
04-02-2008 08:38
From: Michael Bigwig
What doesn't make sense though, is that my Slex sales are practically non-existent this last week...I mean, I suppose a shotty inventory system inworld will still make people leery about purchasing things on Slex, because they fear they won't receive the item.

About 6 or 7 weeks ago I started getting worried because our SLX sales suddenly dropped to about 1/5 what they used to be. But during the same week our in-world sales doubled, and now are at a point where we're doing more business than we ever did on SLX. It's very bizarre. I almost wonder if more people are browsing on SLX and buying in-world due to delivery issues? For my own part, 3 out of the last 6 things I ordered from SLX were never delivered. (They always gave me refunds, at least.)
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Desperation Isle Estates: Great prices, great neighbors, great service!
http://desperationisle.blogspot.com/

New Desperation Isle: The prettiest BDSM Playground and Fetish Mall in SL!
http://desperationisle.com/

Desperation Isle Productions: Skyboxes for lots (and budgets) of all sizes!
Damien1 Thorne
Registered User
Join date: 26 Aug 2007
Posts: 4,877
04-02-2008 08:44
From: Madhu Maruti
The notecard giver may still be up at the hangout - if not, IM me and when I'm in world I'll send along the last version of the notecard with the list of businesses that Claire compiled. It's a couple of months old but still a fun shopping trip (or two, or three - lots to see there!).

I am pretty sure the list is still at the hangout. At least as of a few days ago.
Kristoffer Juneau
Registered User
Join date: 4 Dec 2006
Posts: 25
Sales are great
04-06-2008 22:06
Sales at my store have been steadily climbing for the past year, and over the past few months have really taken off. But since around Monday or Tuesday of this past week they tanked, my worst week so far this year (I shouldn't complain much, they were still ok). I have been scrambling to figure out what is up, there have been lots of transaction problems, so I thought maybe that was it, not to mention the network problems yesterday. Well I finally noticed my land wasnt listed in search anymore for some reason!!! WTF!! I went and checked my club...same thing! And I know i checked that last week when posting events.

My neighbors sim, Galland Homes, same thing. So the only thing I can come up with is the Havok4 release possibly, that is about the exact day my sales started dropping. Anyone else notice anything?

Otherwise want to know the key to success....hard work....lots and lots of hard work.
Raymond Figtree
Gone, avi, gone
Join date: 17 May 2006
Posts: 6,256
04-06-2008 22:25
The reasons why I don't buy things anymore:

1) I can't log on.

2) I can log on but I can't teleport.

3) I can teleport but I crash when I arrive.

4) I arrived but the vendor took my money without giving me the product.

5) The vendor gave me the product but the asset server lost it.

6) With all the above issues, I sold my land so I have no place to rez something even if I bought it.

7) I was going to buy something anyway, but the blog told me not to.
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